B2C Jewels image

B2C Jewels

Jewelry store Jeweler Diamond dealer E commerce service

👍👍 At first, I was super skeptical making a purchase on this website but after speaking with one of the sales, Simon. He went over the procedures and policies of the company, I was 100% convinced that this company is legit! Simon helped me picked the perfect diamond for my wife and I am glad that I p... People often mention diamond, experience, customer, service, ring, Adam, great, color, price, diamonds,


Address

50 W 47th St #2005, New York, NY 10036

Website

www.b2cjewels.com

Contact

(866) 522-2539

Rating on Google Maps

4.90 (271 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 12 AM
  • Tuesday: 9 AM to 12 AM
  • Wednesday: 9 AM to 12 AM
  • Thursday: 9 AM to 12 AM
  • Friday: 9 AM to 12 AM
  • Saturday: 9 AM to 12 AM
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: diamond (31) experience (12) customer (11) service (10) ring (9) Adam (8) great (8) color (8) price (7) diamonds (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 stephen l. 2 years ago on Google
    At first, I was super skeptical making a purchase on this website but after speaking with one of the sales, Simon. He went over the procedures and policies of the company, I was 100% convinced that this company is legit! Simon helped me picked the perfect diamond for my wife and I am glad that I purchased it with B2C Jewels. Most importantly, I saved approximately 30% for the purchase!
    1 person found this review helpful 👍

  • 5/5 Tiffany 1 month ago on Google • 30 reviews New
    I'm very pleasant with my loose diamond purchase from this company. Great price and customer service from Adam.

  • 5/5 D 5 months ago on Google • 16 reviews
    Shopping with b2c Jewelry for a diamond product was an absolute pleasure. Their exceptional expertise and keen attention to detail truly stood out. I want to particularly commend their customer service representative, Jane, for her unwavering professionalism and prompt responses to my inquiries, which made the entire experience stress-free. Even when I needed to resize the ring due to it being too tight, they sent the ring sizer right away and even called me to make sure I got the right size. The quality of their work exceeded my expectations, and their pricing was very reasonable, unlike many other diamond vendors, such as Blue Nile, who have significantly raised their prices, we've previously made purchases there. I'm extremely pleased with the results and won't hesitate to return to b2c Jewelry whenever I require diamonds.

  • 5/5 Seth S. 4 months ago on Google • 9 reviews
    What a great experience with Simon and Jane. We purchased two sets of lab grown diamonds to turn into studs. They found us exactly what we were looking for and had them delivered the next day. They really are great to work with and you won't beat their price.

  • 5/5 Jessica X. 6 months ago on Google • 7 reviews
    Wonderful experience with b2c jewels. I ordered a 3 carats lab grown diamond halo ring from b2c jewels. The ring looks great. The entire process was smooth and fast. The price of the ring was absolutely reasonable and definitely money for value. Their price is the cheapest compared to other websites. I would like to thank Adam for helping me picking the rock. Wonderful customer service. And I recommend b2c jewels to whoever is looking for a customized diamond ring.

  • 5/5 Bei W. 1 year ago on Google • 4 reviews
    Had a great experience. The customer service is very patient. Simon helped me picking up the setting. The price is really good! But they don't have a lot of photos of the diamond. You can search by the GSI number or IGI number to find photos or videos of the diamond on other websites. I am extremely happy with my 1.8carat diamond ring!

  • 5/5 Yu S. 3 months ago on Google • 3 reviews New
    I had a great experience with B2C jewelry. From selecting the diamond to crafting the ring, the entire process was very smooth. I'm especially grateful for the assistance from customer service representative Adam. He was incredibly patient and tirelessly helped me choose the diamond that suited me best. I feel fortunate to have had Adam's assistance, and I'm pleased that B2C jewelry has employees like him.

  • 5/5 Anju B. 1 month ago on Google • 3 reviews New
    I worked with Jane through this whole process of buying diamond earrings for my daugther. She was amazing. She was very helpful and humble. I am glad she was my representative.

  • 5/5 Diana B. 1 year ago on Google
    My husband and I have purchased several GIA certified loose diamonds from this online store and have not been disappointed. Prices are reasonable compared to other sites. I recommend you do your research about diamond gradings (cut, color, clarity, and carat) and certification entities before purchasing any stone online. Customer service at B2C is exceptional and representative Aden was pleasant to work with.

  • 4/5 Thebabydoc 1 year ago on Google
    On Sept 6, I ordered (and PAID FOR) a pair of 2.5 Ct diamond with platinum stud earrings with custom (heart shaped) prongs for my wife's birthday. I received the earrings on November 3, eight weeks after my credit card was charged. Although the excuses turned out to be legitimate, (studs had to be manufactured three times to hold the stones), the communication was terrible until I cancelled the order. Only then did "upper management" get involved and personally contact me almost daily with updates until the earrings were completed and mailed overnight. The final product was excellent. Unfortunately, one of the stones was ABSOLUTELY upgraded- ("F": when in reality a "G" at best), but that is not particularly the fault of B2C, that is what happens when you order IGL or EGL stones, they are ALWAYS upgraded. Fortunately, in earrings this was tolerable. In the end, they credited me $200 as "good will" and wife is happy. Overall an excellent product although you WILL wait for it.

  • 5/5 Kimmie Y. 1 year ago on Google
    I had a great experience shopping with B2C Jewels. Sam my sales representative responded my email quickly. He also made sure I received my order on time. I will recommend them to my family and friends.

  • 5/5 Karla B. 1 year ago on Google
    Hands down, this company is the best I have ever worked with online. Sam and his colleagues promptly answered every question I had, and made helpful recommendations as I chose my lab diamond and setting. The ring arrived exactly when it was promised, and it is the most beautiful piece of jewelry I have ever owned. I highly recommend this company!!

  • 5/5 Janelle W. 2 years ago on Google
    Overall I had a really nice experience with B2C. Great diamond options, super nice customer service(big thanks to Pascal and Stacy). I also checked with local jeweler and was told this diamond is beautiful. Will come back!

  • 5/5 Ed S. 1 year ago on Google
    B2C Jewels' online ordering process was very simple and easy to understand. They offer much more specific filtering than some of their competitors, allowing me to filter diamonds based on the % of its table and depth! Their customer service was also exceptional. I reached out about a particular diamond and while it ended up not being available, Sam suggested a much better alternative that was also cheaper! Most diamonds don't have any pictures by default but Sam provided me with helpful videos of the pieces. The diamond I selected arrived here pretty quickly and it was exactly what was listed on the website.

  • 5/5 Shyam Shankar N. 8 months ago on Google
    I was skeptical about buying jewelry online. But B2C was a wonderful experience. It was very easy to navigate through the website and choose the right product. I went back and forth with Adam, who was kind and helped me customizing the jewelry based on my needs. Him & his team were very responsive on emails, chats and on calls. Adam got me the best of discounts and was a great experience. Highly recommending for everyone, especially first time buyers!

  • 5/5 Lone W. 4 months ago on Google
    I've ordered multiple items from Simon with B2C Jewels and have been pleased with the experience every time. You can trust the source and Simon is very patient and helpful.

  • 5/5 Jack D. 5 months ago on Google
    Aden was responsive via email, enabled me to pick a great stone (at a welcome price), and went out of her way to ship quickly. Pleased customer here.

  • 5/5 Nancy L. 2 years ago on Google
    I had found an emerald cut diamond online and sometimes in videos they may look sparkly as they are blown up 10x the size, but may not be as beautiful in person. However, not this one. The one I got blows me away every time I look at it. It's stunning. At first, I wanted the best criteria but it was out of our price range. Pascal, my sales rep, was very patient in explaining to me that even though my diamond was rated J color, which I did not want to be below H, he continued to reassure me that it was an excellent cut and polish, and the color would be closer to an I. There's a tiny hint of warmth color which actually seems to enhance my beautiful diamond but the medium fluorescence balances it out to give it a whiter appearance. I bet most people cannot tell my diamond is J color to the naked eye unless side by side with a D color diamond. I believe when choosing a diamond, the cut and clarity should come first before the color, because I would have passed on this diamond color J if not for Pascal's reassurance. I cannot stress how beautiful my diamond is. I had already shopped around and returned 2 different diamonds from other online retailers prior to contacting B2C. My diamond is set with an 18k yellow gold band that has 2 rows of tiny paves that gives it a more custom look. Pascal was patient and lovely to work with. The whole staff was professional, when Pascal wasn't around and I wouldn't hesitate to do business with them again.

  • 5/5 Parker W. 6 months ago on Google • 2 reviews
    Purchasing a diamond is no small decision, and I'm delighted to say that Adam at B2C made this experience not just easy, but truly memorable. From the moment I emailed them their team provided unparalleled service. Their experts guided me with patience, ensuring I understood every aspect of the diamond's quality, cut, clarity, and value. They were not just focused on making a sale but on ensuring I made an informed and confident choice. The level of dedication and personalized attention I received was truly commendable. Every question, no matter how minute, was answered with clarity and professionalism. Their in-depth knowledge about diamonds combined with their genuine enthusiasm made me feel both educated and valued as a customer. Beyond the purchase itself, the aftercare was also remarkable. It’s evident that they take immense pride in what they do and holds customer satisfaction at the forefront of their operations. In a world where it’s easy to feel like just another transaction, Adam stands out as a beacon of exemplary customer service. I'm not just thrilled with my diamond; I'm genuinely grateful for the entire experience they provided. Highly recommended to anyone in the market for a diamond or any of their services. Thank you, Adam & B2C for making this journey so special.


Call (866) 522-2539 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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