Acure Eco Salon image

Acure Eco Salon

Beauty salon Hair care

Organic tea & coffee is served at this snug, modern hair & waxing salon with an eco-friendly focus. People often mention hair, salon, stylist, haircut, experience, time, great,


Address

7 S Main St, West Hartford, CT 06107, United States

Website

www.acureecosalon.com

Contact

+1 860-232-2873

Rating on Google Maps

4.30 (94 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 8:30 pm
  • Wednesday: 9 am to 8:30 pm
  • Thursday: 9 am to 8:30 pm
  • Friday: (Good Friday), 9 am to 8:30 pm, Hours might differ
  • Saturday: 9 am to 5 pm
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: hair (23) salon (14) stylist (9) haircut (8) experience (7) time (7) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Sara L. 2 years ago on Google
    I am so disappointed that I had such a negative experience at this salon. I was going for my first appointment after having gone a long time without a haircut due to my regular stylist becoming ill with cancer. I was excited to find a new salon. I showed up about 5 minutes early to my appointment and was told by one of the other stylists who was also acting as a front-desk greeter that my stylist was with another client and that it would be 10 or 15 minutes. No problem, I walked around the corner to a shop and came back. My stylist didn't even say hello, just said "you're late", which now I was, by about 10 minutes, because I was told that's how long the prior appointment would take to finish. I was kind of shocked and let her know that I had been there early but was told she was busy, and she replied the precise time she had finished that client and gave me the option of "cutting my hair dry". The salon wasn't due to close for more than 3 more hours. I'm never late to anything, ever, and was completely baffled by the woman's rudeness and clear lack of desire to cut my hair, so I told her that it would probably be better just to cancel the appointment if she didn't have time. After this bizarre experience I don't feel any need to come back to this particular salon, but I was excited for the experience and hope others have a better time.
    6 people found this review helpful 👍

  • 1/5 Dana M. 1 year ago on Google
    I've had several good haircuts at this salon, but after management's treatment of my college-age daughter after her stylist destroyed her hair, I think I would burst into flames if I set foot in this salon again. Simple haircut that she'd had done there before, a simple trim for shoulder length curly hair. Stylist spun her around in the chair and took 3.5 inches off, taking her curly hair up to her chin.By the time my daughter realized what was happening, it was too late. Yes, ladies, the nightmare scenario of a stylist grossly messing up a simple haircut. My daughter was too upset to speak and left in tears. I went back in to pay for her, horrified at what they had done to her pretty hair. When my daughter reached out the next day-not for a refund but for management to talk to the stylist about what she did so it didn't happen to anyone else- she was immediately accused of being an "influencer looking for free things." It was not until she provided a picture of what the stylist did to her and the reference image that they apologized, acknowledging that it in no way shape or form resembled what she asked for. But this was after more than 20 minutes of suggesting this was all my daughter's fault and accusing her of essentially theft of services. Ladies, I think we have all had a bad haircut and most of us leave silently knowing that we are stuck with a bad cut, afraid to say anything. But I think it is okay to say, "you messed up" and salon's need to be willing to step up and accept responsibility for mistakes instead of immediately accusing repeat customers of being influencers or frauds hellbent on stealing a $40 haircut. Where on earth does any salon get off acting like they are above reproach when they clearly messed up? Outrageous. I don't care how good my cuts have been in the past, I won't go back to a salon that disrespects and insults customers who have received poor service. My child is now the proud owner of 2 wigs at more than $40 a throw until she can grow out what this salon did to her. That's how bad it is. Own up to your mistakes and make it right-but don't wait until you have lost two customers to do it.
    4 people found this review helpful 👍

  • 5/5 Kirsten N. 4 years ago on Google
    The wonderful team at Acure Eco Salon did the hair for my bridesmaids, my mom, my flower girls and me on my wedding day. The experience was flawless - all 8 of us were done with time to spare and all of the ladies looked great and loved their hair. As the bride, I was 110% comfortable in Amanda’s hands and knew I’d leave with hair I loved. Highly recommend!!!
    1 person found this review helpful 👍

  • 3/5 Aleksandra �. 1 year ago on Google
    Unfortunately, I have to give 3 stars due to my last experience. I was returning customer and overall i loved how Izzy was detailed, never rushed when doing my highlights, always great haircut, nice blow dry, great experience (10/10). Due to change of my schedule I signed up to Dorothy, and I was dissatisfied. I felt she wasn't that meticulous when doing highlights, during my visit she did a haircut to someone else in the meantime and everything felt rushed. She did not clean my skin and forehead from the dark dye and then did not blow dry my hair and said I did not book blow dry so eventually I left salon with wet hair and dye on my forehead. I did my hair in 4 countries, many different places, and that never happened to me. She was polite and explained that she has new customer waiting, but Isn't that a standard of care that when you do new color you have to have blow dry because otherwise how would you know what is the effect of your work? I always had my hair finished with other stylists at this place.
    1 person found this review helpful 👍

  • 5/5 Hannah J. 11 months ago on Google
    Lauren did an amazing job on my hair! I told her I had a history of using box dye and she was 100% judgement free and we got my hair to the exact color inspiration I had in mind with some dimension!

  • 5/5 Kassi F. 1 year ago on Google
    Natasha was amazing! My hair looks great! She was so easy to talk to and did exactly what I wanted. Highly recommend!

  • 1/5 Emily M. 11 months ago on Google
    The prices on their website aren’t accurate. I was charged 40% more for a simple haircut than the price that is listed on their website.

  • 5/5 Sarah F. 2 years ago on Google
    I have been coming to this salon for the past 5 years and have had an amazing experience every time. Amanda is a great stylist and I am always happy with how she cuts and styles my hair. I highly recommend this salon!

  • 5/5 sam r. 9 months ago on Google
    I travel about an hour to go to this salon, its that great. Recommended by a colleague who has stunning hair and ever since I started going and seeing Dorothy, I can say I am more than impressed. Have been a client for almost two years since my last hair salon botched my hair, Dorothy was able to save my hair and help me maintain healthy hair.

  • 5/5 Jill B. 6 months ago on Google
    Liz at Acure, couldn’t have been any better! She listened to what I wanted and exceeded my expectations. She was great! My hair came out beautifully! I’ll 100% be back again to see her

  • 5/5 Medicine E. 6 months ago on Google
    Amana is good stylist I was happy with my service thank you


Call +1 860-232-2873 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

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