Lowe's Home Improvement image

Lowe's Home Improvement

Furniture store Hardware store Appliance store Home improvement store Outdoor furniture store Flooring store Building materials supplier Rug store Grill store Lawn equipment rental service

Home improvement chain for appliances & gardening supplies, plus tools & hardware.


Address

7801 Tonnelle Ave, North Bergen, NJ 07047

Website

www.lowes.com

Contact

(201) 662-0932

Price rating

$ $$$

Rating on Google Maps

3.90 (2.1K reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 LePurpleGiraffe 1 year ago on Google
    I needed help finding a drill-less window bracket for an older apartment that I live in. The staff member there was very happy to help me find something based on what I told them and type of air conditioner I have. It wasn't any more expensive than any other store or online store, and was better because I got it and could go right home and install it instantly during a heatwave. This was a two person job I did alone, so it's not perfect. But despite it being slightly off center, this bracket did the brunt of the work for me and keeps the AC quiet and supported on an older window and frame. Couldn't be happier overall :)
    1 person found this review helpful 👍

  • 4/5 Mr. R. 10 months ago on Google
    It’s never a dull moment at Lowe’s. This location particularly is always clean, maintained, and stocked. The employees are nice and I never had a problem finding anything. Prices are great as well!
    1 person found this review helpful 👍

  • 3/5 Arie 6 months ago on Google
    Everytime i visit this location i come out frustrated, they have staff that arent knowledgeable about half the items sold in store. You have young adults whom are just there to collect a pay check understandable, but key for success hire ppl who know a little something about what your selling and if they dont know teach them so they can answer questions accordingly and make the shopping expierience easier.

  • 5/5 Shareen H. 2 years ago on Google
    Placing my order online was easy breezy. I received a text to wait before coming to pick up my item. Less than 15 minutes later I received a notice my item was ready to pick up. I went the next morning. Pulled into curbside pickup 2 and waited. Within 5 mins my item was brought to my car and I was on my way. Don’t get any easier than that!

  • 1/5 Serafim 9 months ago on Google
    Horrifying experience buying kitchen cabinets. The person who helped us design and order cabinets left a week after doing so, but never created the order correctly. No one was able to figure out or even tell us exactly what the issue was, but parts were constantly delayed and slow incoming. 6 months to a year it took for the major parts to come, contractors had to guess how everything fit together because they couldn't print the plans. Trim work from upper cabinets were never installed, and several small trim pieces from the base are missing. Large gabs are visible and several drawers feel wobbly and loose. Took over a year with contractor constantly ordered and coming back with small parts. In the end nothing was finished well and trim is missing. Getting in touch with a manager or supervisor is impossible, everyone at this store seems lost and confused and completely unwilling to help. It felt like pulling teeth to get anything done. We were constantly bounced around with different contractors and sales people, very poor communication or record keeping. Completely unsatisfied with 13000 dollars going down the drain. The colors are slightly off from piece to piece , trim pieces are missing from both upper snd lower cabinets, some drawers feel loose and unable to hold weight but after 2 years of begging and struggling for someone to finish or help us we gave up. Never doing business with this branch again. I recommend you head to home Depot or a mom and pop shop. I personally never want anything to do with this lowes again, 2 and half years down the line of struggling to get our voices heard.

  • 1/5 Nicholas F. 11 months ago on Google
    I bought a fridge and paid for them to take my old one out which they said it would be no problem. Fast forward the new fridge gets delivered they dismantled the old one (which still worked) without any planning took the doors off and attempted to move it. They scratched all the walls, steps, and railings after ultimately leaving it there saying they can’t take it. Now I have walls full of scratches and damage, and the old fridge is sitting empty in the kitchen unusable. This was very unprofessional and am very disappointed. Then more employees came the next day after we complained and they said we aren’t doing that, that it wasn’t there problem. Never going back!

  • 1/5 Francisco M. 9 months ago on Google
    Worst experience. Bough a BBQ grill to be delivered assembled and they try to deliver it without assembly. Order gets delayed for an extra week to get it delivered and being told then can not put it inside my home… thank Lowe’s. I will make sure to not put a foot in that store again. Ps: I never tend to write reviews but you guys need some good training in customer service.

  • 1/5 Rachel R. 11 months ago on Google
    Ordered and paid for a refrigerator. It was never delivered and I had to spend countless hours on the phone to get my money back. Never mind that I took a day off work and waited all day for the fridge that never arrived. Waited over a year and spent hours to get back the money for the service contract. Still owed money for the service contract. No one to speak with when I call and unable to get an address for the CEO of the company.


Call (201) 662-0932 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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