Featured Reviews


Frequently mentioned in reviews: tour (66) great (25) driver (24) city (20) time (19) stop (16) friendly (15) guide (15) good (14) buses (14)
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  • 3/5 Rohan R. 1 year ago on Google
    If you want to see as much of New York within a limited time the Big Bus tours is a good option. I took the Classic one day fare which was about USD 54. The app is quite useful too to find the closest stops. The online audio commentary is not bad and a bit childish. Since I had already booked ticket online the staff at the stop at Knickerbocker Hotel was not really that friendly and kind of cold. The other staff on the bus and other stops were polite and friendly. Brooklyn bridge you just whizz through at one end so if you don't look carefully you are bound to miss it. The drivers are good and polite.
    6 people found this review helpful 👍

  • 3/5 Richard D. 2 years ago on Google
    The big bus tour crew were all very polite and the routes were easy to understand. However, there was an obvious issues with the number of buses that were driving each route. The wait at each stop made it so the hop on hop off idea was basically not possible. If you are going to ride stay for the entire length at least once then choose the stop you want to explore.
    3 people found this review helpful 👍

  • 5/5 Kyle O. 1 month ago on Google • 95 reviews New
    Great for families. Super accommodating of us lugging a stroller. Drivers are all pros. Dealing with the most insane driving conditions in the big city while still keeping their cool. Hope they pay those guys like baseball players. Good fun, great way to get around.

  • 2/5 Gonzalo R. 2 weeks ago on Google • 69 reviews New
    Unless it comes included with a New York pass, don't pay for this, they cut off the informative audio of the buildings half of the time and most of the time you are listening to music

  • 4/5 F A. 1 year ago on Google
    It's something you have to do when visiting NYC. The service is very reliable and buses run every 15-20min. We went in August and the traffic in NYC is a major bummer. Having used a competitor before that use actual persons doing the commentary, the recorded versions on the Big Bus do not go into a lot of detail. Details that you only know when an actual person/tour guide does the commentary. That said, just be wary that the downtown loop (in traffic) can take up to 2hrs. Would definitely recommend booking this in advance as part of the GoCity passes. Hope this helps. PS: if you get off at different stops, be wary that you may not get seats upstairs on other buses.
    2 people found this review helpful 👍

  • 5/5 Manny R. 2 years ago on Google
    We took the bus - last Sat and the experience was awesome! It’s one good option if you want to be around the city in short time!! Thanks Wanda Bou for all your help, 100% recommended,
    2 people found this review helpful 👍

  • 5/5 T B. 7 months ago on Google
    Visited NYC the weekend of 8/12/2023 on a girls trip and took the big bus tour. It was the best way to see the city. There was no actual tour guide on the bus but the best driver that we encountered was Santana and she was awesome! Gave tips on restaurants, pointed out sights and gave excellent commentary on the city. Also gave great directions to where we were going. Just wish she was the only driver that we had that weekend.
    2 people found this review helpful 👍

  • 5/5 Ben C. 3 months ago on Google • 8 reviews New
    WoW!! Simply Wow!! This Holiday Lights Tour was so, beautiful, interesting and fun. Shelley was so knowledgeable and nice. As for German… this guy won’t let the Manhattan traffic get in his way. He got us through all the jams so we can hit all the beautiful city spots. Thank you both and Merry Christmas.
    1 person found this review helpful 👍

  • 5/5 Kid C. 3 weeks ago on Google • 39 reviews New
    Karl W was great. Explained a lot of detail to us and pointed out extra sites and facts along the way. Thanks for the tour Karl and getting us back safe and sound.

  • 3/5 Jon D. 1 week ago on Google • 36 reviews New
    On March 16, I reserved two bus seats, I paid for two routes (red and blue) when one of the two was without service and the other with route and schedule modifications. I was not notified in advance of the changes to the website. I have contacted them and am waiting for a solution. We'll see how they respond.

  • 4/5 Ayat & Aairah’s Magical Toy Stories For K. 3 years ago on Google
    Comfortable seats with COVID-19 measures taken. Punctual in pickup and drop. Professional drivers.
    1 person found this review helpful 👍

  • 2/5 J O. 2 years ago on Google
    Since it’s hop on and off, I thought I should be able start from any stops but it wasn’t. I had to go all the way to M&M world to just change my barcode reservation from go city to a ‘paper ticket’. The bus also didn’t have enough seat outside for most of the time and seating inside was almost without air conditioning (they have something but didn’t help at all) and window being fixed closed. It was a hot summer day and was a terrible experience. Good side is buses exist and they bring you to the destination anyway.
    1 person found this review helpful 👍

  • 5/5 Dustin C. 6 months ago on Google
    My wife and and I had a blast on this trip. Shelly was perfect as our tour guide; funny, knowledgeable and warm. (Greg did a good job driving the big bus through the NYC traffic). So much to see and doing it at night produced some iconic views. Highly recommend this especially near the beginning of your visit to get a good overview and get some good local tips from Shelly.
    1 person found this review helpful 👍

  • 5/5 Colin C. 5 months ago on Google
    Great fun on the Big Bus hop on/off tour of Downtown NY City. The trip is scheduled for 90mins but it lasted approx 2 hours due to traffic congestion. Our bus guide (Harry Valenciano) was knowledgeable and friendly and added helpful insights at each stop along the way. A mic would be handy to help the staff be heard over the noise of the City. Recommend the tour as a great way to easily access most of the usual tourist locations.
    1 person found this review helpful 👍

  • 5/5 M R. 2 years ago on Google
    Thank you so much Big bus tour New York Kossivi Adieyi you are so kind and helpfull iam so happy With the service you gave me thank you you really know how to treat a custemer excellent⭐️⭐️⭐️⭐️⭐️ And thank you Wanda for your excellent help⭐️⭐️⭐️⭐️⭐️
    1 person found this review helpful 👍

  • 4/5 Cassidy C. 1 year ago on Google
    I had the sightseeing pass and Big Bus Tours was included. The only negative was the long line of people waiting to get on the bus, but anywhere there are tourists you will find this so I didn't mind. It was a great tour and you get to see half of the city in about an hour and a half. The stops were good and I had a day pass so we went around twice. I wish the ending time was a little later, but besides that it was good. The narration was super cheesy and a little much, so I didn't listen.
    1 person found this review helpful 👍

  • 2/5 Matthew P. 1 year ago on Google
    Conveniences? Absolutely. It's a cheaper option than taking a cab or any ride share services especially with multiple destinations. Other than that, the services are horrible. They need your money, they want you, but they treat you like peasant after you've successfully made payments. Be prepared to encounter aggressive yet rude workers. The first stop is at the M&M's world which is extremely crowded. The line goes from 20 minutes to 35 minutes (First stop). Nevertheless, weekend would be a struggle. A word of advice here is don't let those words coming out from their mouth bother you. Let's do happy go lucky here, or carefree per se. They advertise heavily around the block wearing a maroon big bus tour company logo tshirt just outside of M&M's World. The Big bus apps can be pretty unreliable at times, but it gives you a rough estimate on when it'll arrived. Be sure to get to your stop 5 minutes to 10 minutes before the predicted time. Provided earphones for the narrative tour are bearable but not enjoyable. So far, only two staffs are friendly and the others about 11 people I met are rough. So that gives you about 18% of meeting polite workers. Perhaps New York City really changed people. Chicago Big Bus Tour is way more polite, just my opinion. Also, try not to purchase the ticket on third party websites. Go to the official website or phone app would be way more optimum.
    1 person found this review helpful 👍

  • 5/5 Norrisa R. 1 year ago on Google
    The best way to see most of NYC for an excellent price. Earbuds are provided to hear the guided commentary. Skilled drivers. Fun staff. Hop on and Hop off locations were ideal for seeing all the sights.
    1 person found this review helpful 👍

  • 5/5 Jaime M. 1 month ago on Google • 16 reviews New
    Edward Ruiz was an excellent driver who made our experience more enjoyable! Thanks Edward!

  • 5/5 Benoît 1 month ago on Google • 11 reviews New
    Excellent service, special mention to Kosivi Adeyi very nice 👍

  • 5/5 Harold C. 3 months ago on Google • 10 reviews New
    My wife and I were just impressed with the way Big Bus Tours is run so efficiently. We enjoyed the experience and we glad we booked a NYC tour with them. Our driver Karl - W was very friendly and professional and knowledgeable about all the sights. He was very informative and made sure everyone had fun. The tour was great but the only issue we had was that the stop that had us connected to the ferry ride to The Statue of Liberty wasn’t clear in terms of instructions or guidance. There needed to be an agent or someone to help guide people to get on the ferry or how to get there from the bus stop. Remember there’s people who are unfamiliar with the city and don’t know the city and could easily get lost or miscommunication can get them on the wrong route. That’s my advice on the experience. We’re grateful for the time spent with the Big Bus Tours of NYC

  • 1/5 le tarnec B. 3 weeks ago on Google • 9 reviews New
    Very disappointing experience. Very poor quality headphones. Having heard nothing about the route. Be careful to read carefully when you buy your used tickets early in the morning because the buses stop running at 5 p.m. and you must finish your visits early in the afternoon. When we tell you that you have 24 hours to use them, it's a scam and we're playing on words. Very expensive to use.

  • 5/5 Andres M. 5 days ago on Google • 8 reviews New
    Very good service and excellent Wanda's attention, her kindness was too much...excellent service

  • 5/5 lily a. 1 month ago on Google • 6 reviews New
    Iv lived in NY for a little over a decade and finally decided to be a tourist by taking the big bus tour. Our tour guard could pass for a history professor. He was professional, very in tuned and knowledgeable about the city as well as US history overall. I loved every bit of it and have decided I will take a bus tour in any city I visit if they have one. Thank you for keeping tour guards in these buses. There’s nothing like the human feel.

  • 5/5 Charly S. 3 weeks ago on Google • 5 reviews New
    Great time

  • 5/5 Jessica E. 3 months ago on Google • 5 reviews New
    Welcomed on board by Mark W, polite, friendly and entertaining! Made a great start to the tour! Our ‘live’ host for the Night Tour was fantastic, very knowledgable and answered a variety of questions - also gave top tips on getting Broadway tickets and great places to eat - thanks Dwayne! Took the day tour of the red route the following day to go and see the 911 museum and yet again great staff, Jimmy welcomed us on board and gave useful information and what to take good pictures of. Overall a great experience - night tour is a must and the hop on hop off was a perfect way to see the sights! Also wanted to add that staff advertising around the streets were friendly and not pushy, unlike some of the other bus tour operators wearing a similar uniform!

  • 5/5 leticia s. 2 weeks ago on Google • 5 reviews New
    An incredible way to see the city. Thanks to Wanda Bou who made everything easier for us. How wonderful to see NY from the top of the bus!

  • 5/5 Jordhan J. 4 weeks ago on Google • 4 reviews New
    Jimmy tea bus driver

  • 5/5 Gustavo Adolfo Viana C. 19 hours ago on Google • 4 reviews New
    Excellent driver and guide Jimmy, explains important elements

  • 5/5 Connor P. 3 weeks ago on Google • 4 reviews New
    Karl W a fantastic and stand up guy. A credit to the big bus company

  • 5/5 Christoph D. 2 weeks ago on Google • 4 reviews New
    Best Bus Tour in NYC with the best driver Jimmy, who gave us special advice and information on the whole tour !!

  • 3/5 Marisa S. 1 month ago on Google • 3 reviews New
    For a big noisy city like Manhattan, having the audio history ( if there is one) embedded in the app. There was absolutely no audio available. We were enjoying the architecture but had no information.

  • 5/5 Ulli M. 4 days ago on Google • 3 reviews New
    Super funny bus driver Santana!!! She explained everything to us at every red light because it was raining so much. Great effort, super nice and funny. We really enjoyed it despite the rain...

  • 5/5 mia i. 3 weeks ago on Google • 3 reviews New
    Karl w ver good big bus driver 🥰

  • 5/5 Hawo F. 2 weeks ago on Google • 3 reviews New
    Thank you jimmy, you were so kind to us! 👏🏽👏🏽

  • 5/5 John S. 3 weeks ago on Google • 3 reviews New
    Karl was a really great driver , really friendly and helpful

  • 2/5 Ben O. 2 years ago on Google
    This tour has changed quite a bit since I went a few years ago. I realize that Covid requires some adjusting, but this honestly wasn't worth the nearly $50 per person. The recording is very cheesy with Dad jokes, and is constantly off-sync with the actual sights. At one point it said "on your left is NYU" and we were nowhere near it. When we actually got in front of it, the same recording started all over again. This happened multiple times. We started our tour on a fully open double decker bus which was lovely. The driver came up and introduced himself and shared a few guidelines. We got off in the Flat Iron district for a couple of hours. We went to hop back on and 3 different busses were at capacity and we couldn't get on, which was another hour wait. We finally got on to a bus that had a plastic canopy over the top. It was 90 degrees and sunny, and being under the canopy was unbearable, and it also was all scratched and scuffed up, so you can't even see the buildings or take photos. We paid extra for the uptown tour as well, which this bus wasn't doing. We got back to M&M World, asked the agent how to get on the proper bus for the uptown tour, and he said "I dunno man, maybe look on the website." We ended up not doing it, so wasted a portion of our admission money. I'd recommend doing a different bus tour such as Top View. Major letdown, and basically sweltering in heat while sitting in traffic for 90 mins.

  • 5/5 Alison B. 2 years ago on Google
    Enjoyed The Big Bus tour of New York City on Wednesday 9th Feb 2022. Fantastic way to get around and see all the sights New York has to offer! If it's a nice day, sit up top for amazing picture opportunities! Mark Williams was fabulous and stopped the last uptown bus for us so we could catch the last trip of the day! Brilliant service!

  • 5/5 teresa e. 2 years ago on Google
    Absolutely love the tour and we would have never been able to see New York and all the places we did. We recieved this as a Christmas present and it was so nice.

  • 5/5 Jessica R. 1 year ago on Google
    We had a great time on the Big Bus Tour in NYC. Our driver Greg on the downtown loop was AMAZING! He was so helpful and friendly. We would have loved to stay on his bus all day long! This is a great way to get a glimpse of NYC and learn a little bit about the city all in one day. With the hop on and hop off option you can quickly see all the highlights of the city.

  • 1/5 Mercy L. 2 years ago on Google
    Good morning I have a cumplay , my husband his brother and me visit NY the last weekend, so, we funded the guys on the corner Empire State Building, the guy selling us 3 tickets with the opción that we can visit one of three buildings: Empire State, Statue Liberty and Edge Building. We select Edge Building but our surprise was the tickets doesn’t work , we walking back to the guys for refund. He supposedly refund the money , but my husband has been the account in the bank and the money doesn’t appear. is a gotcha.

  • 2/5 Michelle S. 2 years ago on Google
    The bus was supposed to be on and off In designated areas. Our bus only stopped 2 times. There were 4 unruly kids alone on the bus who were throwing the head phones that the bus supplied off the top of the bus at cars and passers by. They need additional staff on the bus for things just like this. They were standing up and hitting the street lights. We ended up going downstairs to get away. There was no staff at the end to discuss this with

  • 3/5 Courtney M. 2 years ago on Google
    The tour was pre recorded, with at least half or more of it being music rather than information about the locations we were visiting. I feel like we missed out on a lot of info by it being done this way, which I guess was because it was pre recorded and they tried to factor in traffic and travel time. It could have been a lot better and more detailed with a live tour guide. Overall, the busses arrived on time, it was nice seeing the city, but too little info was shared to feel you are getting your money's worth. I can listen to music on the radio for free.

  • 1/5 Klary R. 2 years ago on Google
    They sell you tickets saying you can ride the bus on and off until 11:59pm when they actually close at 5pm. We got off at Times Square and were left stranded there because none of the buses that arrived wanted to take us back because they were closed. WORST EXPERIENCE EVER

  • 4/5 Jessie V. 2 years ago on Google
    We got the 48 hour pass which included the fairy to The Statue of Liberty. You had to pay $10 dollars to sit on top. We did the Brooklyn tour and the night tour. Tje night tour was ok.. We could have skipped it.. We also biked through Central Park. You have to pay for the first hour bit you get 2 hours free.. Definitely worth the money. The drivers were all really nice too.

  • 1/5 Rob S. 2 years ago on Google
    Worst customer service on earth. Pushy sales people on the street, poor communication. Not as convenient as they want you to believe. My guess is every other tour service is superior. Multiple busses passed us multiple times. Oversold is my guess. Take your business elsewhere.

  • 3/5 Jaimie D. 2 years ago on Google
    Pre-recorded tour was entertaining, we stayed through the ride to get the whole tour before hoping off and on. When we got back to the first stop we had to get off and get on another bus. Live tracking of buses through the app were inaccurate. When we attempted the blue route we were directed to a different location then was on the route & map, we waited 40 minutes for a bus to come and then leave, the bus was detoured several times, route took much longer than expected and the pre-recording was off and would then skip to catch up (several times-ended up not listening any longer).

  • 3/5 Erin A. 2 years ago on Google
    There is a reason they don’t advertise their reviews. Our experience was OK - but we got lucky. Saturday of Labor Day weekend 2021. Red Line. Hopped on at stop 2, hopped off to do the 9/11 memorial and Staten Island Ferry. When returned to catch the bus at Battery Park - we ran into problems. Buses were only coming every 20min or so and there would only be 2-6 spots on each bus. There were guys in the park selling people MORE tickets, but didn’t tell them, or those of who HAD tickets already, that we had to wait in line - first come first serve for LIMITED seats. We kept seeing MORE TopView buses and it looked like their routes might be extensive because we saw them running through ChinaTown. All these street “vendors” are pushing all these bus tours - and likely overselling seats and not communicating well with the clients. Good luck. Our experience was to NOT use as hop on - hop off.

  • 3/5 Durganand Y. 2 years ago on Google
    Good Bus tour. But gets bored after a while. The microphones on busses doesn’t work properly. The narrations get out of sync. You see something and hear something. It’s just recorded Audio.

  • 5/5 Barry W. 1 year ago on Google
    Ahmed was so helpful. Highly recommended. We came all the way from the UK and we're well looked after. Very professional with lots of helpful information.

  • 4/5 Faith C. 4 months ago on Google
    Jimmy was a freaking fabulous tour guide. I had him twice today. He was informative, helpful and funny. 5 star asset to the company. The guy that sold me the ticket was rushed, rude and a bully. He is lucky that I had already decided to gonor I would have told him to get lost.

  • 4/5 Darian W. 1 year ago on Google
    We did this as part of the SightSeeing Pass. Paying for it on its own would be kind of of expensive. Downtown buses came pretty frequently so we didn’t have to wait very long. They buses stopped in good spots. The uptown route was very very slow. Not the bus companies fault, but I would only recommend the uptown route if you have time. The buses also aren’t as frequent on the uptown route.

  • 5/5 Jon V. 4 months ago on Google
    The New York City night tour is one of the best tours that we had with Big Bus Tours! It was unplanned and we didn't had high expectations but Shelley, the tourist guide, delivered and made the trip especial to us. She is the most lively and very fun tour guide we've had so far, very knowledgeable of the place, connected well with the tourist, and she is very accommodating. We appreciate her putting together and giving set of tourist guides and pamphlets from around the city for free. Also appreciate safe driving of German! We highly recommend the Shelley+German tandem for your night tour.

  • 5/5 Erika M. 1 year ago on Google
    I drive for big bus in San Francisco. But I’m from Rockaway NY. Never knew about big bus until I moved to the west coast. Frank was our driver. Absolutely awesome guy! Would love to come back and do this during the summer. I love our company! Shout out to Big Bus!!!!

  • 5/5 Zach S. 4 months ago on Google
    We had a wonderful time. The tour was full of great information and we saw so many awesome things. Shelley did a great job of answering questions and providing unique insights about all the sights and historical locations. There was fun trivia, funny jokes, and she was so knowledgeable. German saved us from an accident when a driver cut us off. Great reflexes! Great tour! We will ride again next time we visit the city.

  • 5/5 Antonio Perez C. 1 year ago on Google
    I am a big fan of the Big Bus Company, I honestly think that this is the best way to have a first glimpse of the cities, learn a little bit about their history and take a look to all the attractions and sites before hitting the road (start walking). It is also the best way to enjoy sightseeing without been worry about parking or traffic and specially in New York. The experience of driving around the city taking pictures confortable from for seat while listening to to your guy, is perfect! You will have many opportunities to take great pictures and you can always step down and come back if you would like to visit some of the attractions This is a most, you have to take it ;0)

  • 4/5 thomas s. 1 year ago on Google
    We can see Newyork city sitting on seats fixed on top of buses. There is pre recorded audio commentary. Buses will stop in different tourist spots. Passengers can get down, see the spot and get in to the next bus available. Sometimes waiting for the bus will be too long.

  • 5/5 Jennie A. 3 months ago on Google New
    Dewayne was so personable, entertaining and informative on our big bus tour. Spot on! Great stories that sounded like the first time they'd been told. Didn't sound rote or hackneyed. Thanks to him and German for a smooth tour of the lights around NYC.

  • 4/5 RDoc 1 year ago on Google
    A great service for those wanting to know the lay of the land prior to hitting your stride. The open top bus service is great complete with audio serving many different languages. The bus was clean, not to mention the driver was very helpful.

  • 5/5 Kitty G. 1 year ago on Google
    Highly recommend if you didn't rent a car for your trip, these busses give you headphones and tell you all about the details based on buildings, monuments, and locations...also you get an all day pass to get off in the alloted location of your choice to explore and you just jump back on the next same company bus and continue the tour until you want to explore the next location.

  • 5/5 Cem A. 3 weeks ago on Google • 1 review New
    Harry Valenciano was the best Bus driver we have ever met on BIG BUS. He was so smart and humble and explained during the tour every detail of the district we drive through which wasn‘t explained by the audio guide. Best wishes from Germany
    1 person found this review helpful 👍

  • 5/5 kristy r. 5 months ago on Google • 2 reviews
    Shelley (tour guide) and Larry (driver) did a fantastic job on the night tour tonight! The night tour was a great way to see NYC, hear some history, take pictures, and more! Shelley was very knowledgeable, informative, and engaging with her customers which made the tour fun!!! Her joy for NY definitely shines throughout the tour! Two hours wasn’t too long but enough to get the highlights and see some pretty cool skylines at night. (Don’t forget your hats, gloves and coats) Appreciated the safe driving while on the bus! Tour was really great and i would definitely recommend Shelley and Larry to others thinking about doing a night tour! You won’t regret it! -Kristy from Indiana (10/8/23)
    1 person found this review helpful 👍

  • 5/5 noa g. 3 weeks ago on Google • 1 review New
    Copeland was great

  • 5/5 Carelis R. 4 weeks ago on Google • 1 review New
    Excellent tour and service. Jimmy is the best!!!

  • 5/5 Natasha L. 4 months ago on Google • 1 review
    Shelley was hands down WONDERFUL!! She made our tour fun, insightful, and a joy to experience. Her knowledge of NYC is very prevalent! Her personality is fun, she connected with all of us on a 1:1 level, which was much appreciated, and connected the dots to each of us during parts of the tour :-) Greg is also great. He was very nice, warm, and kept us safe while driving in the hustle and bustle of NYC! You’re a great combo and we hope when we return with our family in July that we have you both again!!

  • 5/5 Jared L. 4 weeks ago on Google • 1 review New
    Wanda was wonderful! She checked us in and was super friendly!

  • 5/5 Shedeen van T. 1 week ago on Google • 2 reviews New
    They were very friendly. You could see a lot in both buses.

  • 5/5 Alistair L. 3 weeks ago on Google • 1 review New
    A great bus tour, our driver Jimmy was amazing and really added to the tour. He was super helpful and entertaining and really made the tour even better whilst it was a bitter cold day!

  • 5/5 Levin K. 2 weeks ago on Google • 2 reviews New
    Karl-W., best driver! Very helpful and friendly. Greetings from Germany!

  • 5/5 Padraic G. 2 months ago on Google • 1 review New
    We enjoyed a wonderful tour in early January with the ebullient Jimmy as our driver and guide. He was excellent, providing extra information for us and truly enhancing our immersion in NYC.

  • 5/5 SILVIA M. 3 weeks ago on Google • 1 review New
    Very good service, the driver Jimmy was very friendly and helpful, he gave us several explanations at the stop and guided us to get to our destination, he is an excellent driver!!!

  • 5/5 Samira D. 2 weeks ago on Google • 1 review New
    This bus tour really hit! JIMMY IS THE BEST TOUR GUIDE EVER HE WAS AWESOMEEE!

  • 5/5 Bisharo F. 2 weeks ago on Google • 2 reviews New
    Jimmy, was friendly, welcoming us, my friends I had a good time. 10/10 for jimmy 🙂

  • 5/5 Jenn S. 2 weeks ago on Google • 1 review New
    Wonderful tour and very friendly employees. Kossivi Adjeyi was so helpful.

  • 5/5 Lisa B. 4 weeks ago on Google • 1 review New
    The Tour with Jimmy was the best! Great guide would highly recommend him!

  • 5/5 Paula B. 3 months ago on Google • 2 reviews New
    First time in NYC, and this was the best option for touring all the sights!!! I highly suggest downloading the BIG BUS app and getting your tickets from there! Much easier than using a second or third party site or app. Big Bus tours app is very easy to use and has a navigation map built right in with the sights, their stops (bc each stop is numbered.) Also, make sure you pick your attraction date and time for entry. It’s much better that way. And you can do that right through the Big Bus tours app!!! Wanda, a BIG BUS employee at the first stop we got on the bus, was AMAZING! She was very helpful and even apologized when her scanner wasn’t working properly. Thank you, Wanda, for making it happen! She got it working, scanned our tickets, and put us on our bus! And thank you, Santana, another Big Bus employee for being that true New Yorker with the attitude BUT was funny as hell!!! She was great! You guys made my experience even better!!

  • 5/5 Sandro Di F. 3 weeks ago on Google • 2 reviews New
    He's cheerful, helpful, he's the best driver in New York: I'm talking about Karl - W.

  • 5/5 Alyssa B. 1 month ago on Google • 1 review New
    My boyfriend and I were really happy after the tour. Our driver, Mark W, is so nice and helpful with everyone in the bus. His jokes and speeches made my day! Great tour bus. :)

  • 5/5 Margaret A. 3 weeks ago on Google • 1 review New
    Used Big Bus in Washington, Philidelphia and New York. Highly recommended! Our guide Harry Valenciano was amazing!


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