This location is permanently closed.
Sunglass Hut at Macy's image

Sunglass Hut at Macy's

Shopping center

Chain retailer carrying a wide selection of trendy brand-name & designer sunglasses. People often mention store, glasses, sunglasses, service, great,


Address

151 W 34th St., New York, NY 10001

Contact

(212) 494-4400

Price rating

$$ $$

Rating on Google Maps

4.00 (76 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: store (11) glasses (9) sunglasses (8) service (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Максим �. 10 months ago on Google • 55 reviews
    Incompetent workers sold me a defective product ve4361 and refused me an exchange. I bought glasses in this store three times. The third time was the last one. I lost 360$ I do not recommend this store!!! Very bad!!! There is a photo of glasses and a defective case that scratched them
    1 person found this review helpful 👍

  • 1/5 Kei S. 6 years ago on Google
    Review is specific to the Sunglass Hut on the Southwest Corner of the main floor (by 34th and 7th Ave). Expressed interest in a pair of sunglasses and instructed I only had interest in buying a packaged pair. In other words I did not want the one on display. They tell me to wait then after a few moments instruct me to pay presenting me with a pair of sunglasses in an open plastic bag. I asked them to produce the ones that we just picked off the display to which they responded with "I don't know where they are, we can't find" as they proceeded to ring me up. Needless to say, I walked out. If they were actually upfront about not having additional inventory I might have purchased them. And people wonder why the internet is taking market share. Note to management - I will pay a premium for good and honest service over a commodity product any day, anywhere. Get on board with the new competitive reality.
    1 person found this review helpful 👍

  • 1/5 Roman P. 4 years ago on Google
    The store refuses to honour the very return policy written on the back of the own reciept, manager being completely rude and making lame excuses. The place is a scam.
    1 person found this review helpful 👍

  • 5/5 Kevin O. 3 months ago on Google • 403 reviews New
    Every once in a while I will some dude come grooving by the outside of the store wearing 1970s disco-era loud purple pants while doing this hypnotic, convulsion-inspired "dance" to the astonishment if many New Yorkers. Not sure how it affects sales. But is a sight to behold. You seen this?

  • 4/5 Mo G. 2 years ago on Google • 229 reviews
    small store with a good choice of glasses, sellers need to let customers feel good and take their time choosing their glasses, be cool and no rush 👍

  • 5/5 Philip l. 1 year ago on Google • 27 reviews
    Mr. CHIA! Excuse me for the late review. Im so thankful for the service you provided me with the Oakleys Flak 2.0. A while back. The store is clean. Very attentive personel. Has alot of great modern designer brands. If you cant find them instore you can probably find what your looking for online. Sunglass Hut will even honor their website's sales price if the price for the glasses on display in store differ. Im contemplating on coming in for a new pair, as a result of the excellent service here! An enormous Thank you to Chia.

  • 5/5 Abi S. 1 year ago on Google • 18 reviews
    Alexa Paulino sold me and my mother sunglasses. She was the best, most patient, caring and sweet. We even gave her a hug when we said goodbye. This is the way you always want to be treated 💕

  • 5/5 Edward K. 4 months ago on Google • 17 reviews
    got 3 pairs there. Thank you Jaden for all your help! Store is great with very helpful people. Would definitely go back.

  • 5/5 Angelica T. 4 months ago on Google • 6 reviews
    Alma from the 34th Street/Broadway store location assisted me with selecting + customizing my choice of Ray Ban avatar sunglasses. She was attentive and offered suggestions for my small/slim face. Super friendly + excellent customer service skills. Big thanks!😎

  • 5/5 Lionel F. 10 months ago on Google • 5 reviews
    I had a great shopping experience at this location! Friendly and knowledgeable staff. Highly recommended!

  • 5/5 sandro m. 3 years ago on Google
    Hard to find good customer service these days. Toni went above and beyond to make this sale possible. Will definitely purchase again.

  • 1/5 Saira A. 5 years ago on Google
    Horrible customer service. I went into see if they can offer me a case for sunglasses I purchased from them and they tried to charge me 20 bucks for it. I went to another location not expecting any different and they gave me the case free of charge. Makes me wonder they will overcharge me for anything else I purchase. I won’t be buying from this location again.

  • 5/5 Qing Chang (. 1 year ago on Google
    Duncan helped me with my glasses! He is super nice. Thank you so much!

  • 1/5 Aditya S. 4 years ago on Google
    Worst nightmare experienced while requesting to exchange sunglasses bought from Times square sunglass Hut 2 hrs before as I was nearby to this shop. The lady #Karon at cashier desk was very rude and literally fighting for getting the glasses exchange while other sales person and manager of store were laughing. We politely quit the shop and sharing the experience to avoid such staff, we had spent our hard money not to tolerate this nonsense. She told to walk back to Times square if we need it to get exchange and take her batch with us and complaint where ever we want. Reason for exchanging I felt glasses are used one, immediately after buying glasses, so I need it to get exchanged as they told there was 90 days exchange policy.

  • 5/5 Rahil B. 9 months ago on Google
    Great store, staff is great. Duncan was very helpful and friendly.

  • 5/5 Alina E. 1 year ago on Google • 1 review
    I always buy my sunglasses at this location. My most recent experience was absolutely awesome. The store manager, Antoinette, is amazing! She has been super helpful and accommodating. Great overall experience.

  • 5/5 Anabel S. 1 year ago on Google • 2 reviews
    Onisia was incredible helpful she so much knowledge patience and kindness she’s a great asset for your company , she’s a great seller I ended up purchasing 2 pair of sunglasses and cleaner spray the whole combo also the guy with her was so helpful as well, even the security made me feel welcomed in overall I am extremely happy ❤️


Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

Trends



Last updated:

Similar Shopping centers nearby

Queens Center image
1
Queens Center
Shopping mall
This coliseum-like indoor shopping mall houses dozens of retail stores plus a food court.
4.40 (28.8K reviews)
The Mall at Bay Plaza image
2
The Mall at Bay Plaza
Shopping mall
Large retail complex with department, discount & specialty stores, services & food/grocery options.
4.40 (24.3K reviews)
Gateway Center image
3
Gateway Center
Shopping mall
Shopping destination hosting a mix of national megastores & familiar restaurant chains.
4.40 (21.7K reviews)
Brookfield Place image
4
Brookfield Place
Shopping mall
Towering waterfront office complex offering shopping, dining & ice-skating, plus special events.
4.60 (19.9K reviews)
Kings Plaza Shopping Center image
5
Kings Plaza Shopping Center
Shopping mall
This indoor mall offers a wide retail mix, including national chain outlets & fast-food stops.
4.30 (16.7K reviews)
Last updated:
()