5/5 Veronica E. 4 years ago on Google • 185 reviews
When
we
registered
at
Weill
Cornell
ER
they
were
expecting
us
to
arrive
by
ambulance
not
on
foot.
Harlem
Hospital
sabotaged
our
ambulance
transfer
that
insurance
would
have
paid
for
by
stating
my
mom’s
emergency
surgery
case
was
non-emergent.
Anyway,
we
were
immediately
taken
to
triage
and
my
mom
placed
on
a
stretcher.
They
gave
her
pain
meds
while
they
looked
over
her
records.
I
was
given
a
comfortable
chair
to
sit
in
next
to
her
stretcher.
We
were
in
an
area
with
one
other
person
but
had
a
rotating
door
of
crazies
next
to
us.
After
being
awake
for
20
hrs
and
feeling
delirious
I
found
it
comical.
The
gastrointestinal
doctors
visited
my
mom
throughout
the
night
and
had
to
repeat
the
cat
scan
because
the
images
sent
by
HH
weren’t
readable.
She
needed
another
drainage
tube
but
this
time
it
was
placed
properly
and
it
worked!
They
let
it
drain
throughout
the
night
and
by
the
morning
was
taking
her
up
to
surgery.
The
family
waiting
room
for
surgery
patients
is
so
relaxing
and
welcoming.
David
was
the
welcome
center
coordinator
who
greeted
everyone
and
ran
down
amenities
and
what
the
process
would
be
like.
Updates
such
as
surgery
start
time,
completion
and
when
family
can
visit,
are
given
in
real
time
once
you
register
your
cell
number
for
text
notifications.
They
have
a
small
conference
room
for
doctors
to
give
updates
to
families.
They
have
a
charging
station
for
cell
phones
and
will
check
your
bags
in
until
your
relative
is
ready
to
leave
post-op
for
their
assigned
room.
They
even
gave
me
professional
courtesy
to
check
my
work
email
once
I
showed
my
NYP
ID.
My
mom’s
surgery
was
a
success
and
after
a
couple
of
hours
in
post-op
she
was
taken
to
her
room
which
only
had
two
other
beds.
She
received
a
welcome
BINDER
when
she
arrived
on
her
floor
and
a
bag
full
of
toiletries.
I
can’t
say
enough
good
things
about
how
my
mom
was
treated
and
I
thank
everyone
who
was
attentive
and
compassionate
and
took
wonderful
care
of
her.
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