1/5 Elsa M. 1 year ago on Google • 24 reviews
Discriminatory,
and
unfairly
hostile
male
staff.
We
visited
Easter
Sunday
morning
with
the
intent
of
making
a
meaningful
donation,
but
was
unfortunately
met
with
so
much
hostility
and
discrimination
from
the
male
staff
on
duty
that
we
will
be
looking
for
another
preserve
to
donate
to.
As
frequent
hikers
and
nature
preserve
visitors,
we
know
that
pets
are
not
allowed
in
conservancies
for
good
reason,
but
I
do
have
a
US
trained
and
certified
service
dog
(NOT
emotional
support)
for
a
valid,
personal
reason.
The
male
staff
-
without
understanding
that
my
dog
was
a
service
animal
-
came
shouting
at
me
and
my
husband
using
a
rude
and
accusatory
tone
-
despite
our
patiently
answering
all
his
questions
and
willingness
to
show
proof
for
the
service
animal:
The
staff
aggressively
asked
in
front
of
other
guests
why
we
didn’t
read
the
signs
(that
pets
were
not
allowed
on
premise).
When
we
said
my
dog
was
a
service
animal,
he
didn’t
believe
us
and
said
“that
is
an
emotional
support
animal”
and
that
we
needed
to
show
a
“service
animal
tag/vest“
-
this
isn’t
actually
required
by
the
Disability
Act.
We
do
have
a
vest
and
ID
tag
but
just
did
not
bring
with
us
that
morning,
knowing
they’re
not
required
by
the
Disability
Act
as
evidence.
When
we
offered
to
show
him
the
service
animal
letter
and
certification
-
which
ARE
the
only
forms
of
proof
needed
to
comply
with
the
Disability
Act
-
the
staff
refused
to
see
the
letter
and
continued
to
angrily
dismiss
us
for
“not
having
a
vest”,
saying
“you
better
have
it
with
you
next
time”,
and
tried
to
take
down
our
car
license
number
in
an
intimidating
manner.
We
visited
and
answered
the
staff’s
questions
in
complete
good
faith
and
respect
for
the
wildlife.
Our
small
service
dog
is
well
trained,
and
was
very
quiet
in
my
arms
throughout
the
visit
to
the
Conservancy.
We
are
so
disappointed
to
be
met
with
such
unwarranted
and
unfair
aggression
(on
Easter
Sunday)
at
a
place
that
was
supposed
to
welcome
a
positive
and
serene
experience,
according
to
previous
reviews.
5 people found this review helpful 👍