It was a room... Calling it a ghetto piece of S@$T would be disrespectful to ghettos. One of our rooms had a "TV" slightly larger than a laptop and static when trying to watch any of the channels. Washroom medicine cabinet was broken so it wouldn't stay closed. There were stains on the blankets. Hotel staff was rude and unhelpful. Door handles were slimy, the carpets hadn't been vacuumed, the toilets sprayed.... The contents when flushed. The only truth to the hotels website/description is that it is indeed close to times square. Do not recommend unless the place gets demolished.

I was worried when I read the other reviews. I spent two nights the weekend before Christmas and I must say I was impressed. You want luxury... go waste your money elsewhere. This hotel served it's purpose: someplace to rest your head after a long night in the city. Clean, pleasant smelling room, with a comfy bed, no bed bugs, a clean bathroom and plenty of hot water. The staff was pleasant. I will definitely be using this place again. I believe the other negative reviews were just over exaggerated. Trust me you will not be disappointed. There is even a cozy cafe with bargain prices for breakfast. I give it five stars because I feel it was worth every penny being that it was smack in the middle of Manhattan, the room/bathroom was clean and the staff was pleasant. Thank You Hotel Carter... see you again very soon !!!!!

Filthiest place you cannot even dream about. It has mold everywhere from the so called room's walls to closet and bath. They have a 10 minutes refund policy no questions asked do yourself a favor and check the rooms first then run! this hotel is the perfect match to Spirit air airplanes ... not sure which one is worst but none is for people that care about their safety or health.

Equipment and cleanliness could be improved. Staff always friendly. Our air conditioning system was broken, but after less than 30 minutes it was fixed. The best thing about this hotel is its unbeatable location. next stop: carter hotel

I was here back in June 2014 for 2 weeks. The location is very very nice. Only 2 min. walk from Times Square. The facilities is not good, but accommodation in Manhattan is very expensive so this hotel is good for the price. And when you are in NYC, you will experience the city and not stay at the hotel to much.

Great physical location, but definitely a "you get what you pay for" sort of place. Rooms are dated and look and feel run down, things weren't very clean, and the bathrooms were pretty dingy. I also found used underwear next to the bed. Overall though, it's a secure and inexpensive place to stay, and as long as you set your expectations appropriately, it's perfectly functional.

I went many years ago and I give 2 stars only because it reminds me of my youth

Booked for only $99/night in April 2014. 🤑 Best possible price for the stay, only half a block away from infamous Time Square! 🌃 Zero complaints. No bugs. 💯 Yes, it was sorta in disrepair but what did you expect? Wonderful hotel, I would come back when they had a space for me. ♥️ NYC

It was excellent because of the all around experience. The exquisite room service was attequite to the price. The best part of the ordeal was the ticklish feeling I underwent at dusk that reminded me of the companionship I had of bed bugs. In a word breathtaking.

The worst theater 🎭 experience ever! While waiting for my ticket at the ticket window, the women with the red hair was incredibly inept and partially feckless. There was some sort of game she played with her coworker at the next window. She asked, "how was my ticket 🎫 ordered?" After correctly answering the question 👀, she informed me that my 🎫 is being "worked on"... that did NOT sit 🪑 well with my spirit. Now, keep in mind this was to be my fifth time going to see the play, Trouble In Mind. I passed the next few minutes outside on 42nd Street. As I return to retrieve my ticket, this time, I am assisted by the other window clerk (a male), and he asked me the same question (as if there's something nefarious was at play. As I stand there I'm feeling my cortisone levels rise. He walks over to the printer 🖨️ and proceeds to print out my ticket. The histrionics truly ensues as I go through the metal detectors. The guard/moonlighting mall constable attempts to search 🔎🔍 my belongings as if he knew emphacticaly I was carrying contraband. I have nvr felt so demoralized and exceedingly embarrassed. Not only was he about to VIOLATE several civil rights; he had no PROBABLE cause to go through various departments of my belongings. This profiling was not done to anyone else in attendance attempting to enter the theater. Though, I have thoroughly enjoyed the PLAY during my previous visits...the workers and their ethos towards certain populations lets me know that they are in of racial sensitivity/diversity courses; which may aid in improving the customer experience. The irony is incredibly blatant...not much has changed on Broadway and for that matter at the Roundabout Theater 🎭... making Trouble In Mind th@ more timely 👀. I wouldn't support another production there if it were 🆓. Seat, O 110

Amazing location

I'd rather sleep on the streets than stay in this hotel again,filthy,filthy rooms,avoid at all costs,otherwise your holiday WILL be ruined....this hotel does not even warrant a 1 star...

NEVER EVER AGAIN! We were there in May 2012 and were immediately turned away after the flight and arrival because there was supposedly water damage. There would be no alternative room or hotel. The manager was not available until TODAY. We later had to sue for hotel costs through a lawyer. Absolute criminals!

I cannot complai-large enough room for just me,had no issues w bedbugs or anything,served it's purpose in July 2005 for about $85 a night.I hope they fired the rude lady who was working there sitting at a table in lobby near front desk wearing a fake smile & she frowned at me & gave me an attitude when I asked her politely where can I checkout? Obviously she has issues.No other problems though-good deal!

Please don't be scared by some of the previous unfavorable reviews. After reading them, we almost considered switching hotels; but, are so glad that we didn't. Not sure if the renovations are making the difference or if previous reviewers have a different opinion of what this hotel should be. For the price, I would give this 5 stars. Yes, there are nicer, fancier hotels with more frills; but, for the price you can't beat the Hotel Carter. Staff was friendly and very accommodating, our room was clean (no bugs), neighborhood felt safe (1/2 a block from Hard Rock), parking garage right under the hotel as well as a delightful deli on the first floor. Yes, it is a older hotel and yes the plumbing can be a little "testy" as it can be in any older building. The walls had layers of paint; but, does that really affect your stay? The only time there was garbage in the hall was during cleaning time (and really, what else are they supposed to do with it, wave a magic wand?). My husband and I stayed for our 2nd honeymoon. We would not even think twice about staying again and would bring our children to stay as well. Close to everything and you can't beat the price. I know I would rather not pay more for something "fancier". I'm there to explore NYC, not hang out in the room. If you are accustomed to and can afford places with bellhop and concierge services then you may want to pass this by. However, if you want a safe, clean, affordable NYC close to it all then be sure to check out the Carter!

If convenience is your desire, or budget is your need- this was the place. 1.5 blocks from time square can't be beat. The hotel boasts being one of the oldest and it shows. questionable elevators, small rooms with little ventilation. LOUD construction and deliveries happening all night long, and the only A/C was in the lobby.

The lady at the front desk had 1 eye.

Good morning, I would like to book this hotel but it doesn't appear on your website or any other website how to do it, can you help me? thank you

Horrible hotel!!