Featured Reviews


Frequently mentioned in reviews: hotel (37) stay (31) room (29) great (28) Gotham (21) location (21) staff (19) clean (13) front (11) desk (11)
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  • 5/5 Matt T. 1 year ago on Google
    Great little (skinniest) hotel in Midtown East. Quick walk to Broadway & Times Square. Extremely clean with friendly and caring staff! Very, very quiet. Only minor complaint is that smoking is allowed on the balconies, which came in through the A/C unit and made our room smell like cigarette and marijuana smoke.
    5 people found this review helpful 👍

  • 5/5 Josh D. 4 months ago on Google • 35 reviews
    My stay this week was for work- but I was very impressed with the Gotham. I've stayed at dozens of hotels in Manhattan, and always find cramped quarters and noisy nights the norm. My room at the Gotham was exceptional - spacious, modern, clean. The hotel location is fantastic- everything work related as well as shopping all within close proximity. The staff - the doormen, and especially Ena at the front desk - were super helpful, warm and polite. The bar and restaurant on the first floor was hopping - a cool and unexpected option. I really liked the fitness facility - which was an off property New York sports club - which gives you a real gym instead of some shoebox. Will definitely be back! Thank you!
    1 person found this review helpful 👍

  • 5/5 Jason S. 3 months ago on Google • 42 reviews New
    Had a great visit in NYC. The location is perfect for exploring. Everyone at the hotel was very nice. Room was clean and daily housekeeping was great. Because it was winter, we didn’t really use the balcony aside from taking a few pictures but I could see how it would be really nice during the summer months. Will definitely visit again! Thanks for a great stay!

  • 5/5 Michael J. 1 year ago on Google
    Great hotel in a superb location just a few minutes walk from Times Square. Suite with balcony was amazing and the room was spotlessly clean. Shout out to Tracy and Majd on reception - a real asset to this hotel and such great personalities to see at the start and end of busy days exploring the city.
    2 people found this review helpful 👍

  • 2/5 Nathalie T. 1 year ago on Google
    Two stars = just okay. But I would put 1.5 if I could. One seemed too harsh. It was challenging to pick a rating because one star is poor and three stars is good. Our stay was definitely not good, but I’m not sure it was poor either. Basic facts: we paid about $380 for the room and I believe a $27 resort fee so overall a little over $400 for a one night stay. We stayed the Saturday after thanksgiving. Let’s start with the good. Staff was incredibly friendly. We arrived at the hotel around 12 pm on Saturday and planned to just leave our luggage since check in isn’t until 4. Luckily they let us check in early so that was a great start. Location was perfect. Right off fifth so you could easily walk to stores, food places, and Central Park. Our room had a patio which is great for air. No view but the patio was still nice. Because it was a one night stay they also gave us a $10 credit for their mini bar/snacks. The not so great. The room was very dusty. We ended up wearing our shoes in the room because our feet were black from the dust if we went barefoot. This honestly didn’t bother us that much since they have wood floors and we understand dust is normal. The room itself was okay. Nothing fancy, nothing great. There were a little things here and there, for example, the shower wasn’t the cleanest, but we were fine, not worth a complaint. When we came back around 10:30 pm the doorman and concierge were watching a game, we’re guessing basketball, so they didn’t greet us. Again not bad and we’re sports fanatics so we get it but since I’m writing this review I thought I’d point it out. The REALLY BAD was when we got into bed and there was dried blood stains on our comforter and yellow stains (If I can attach photos I will). So dust is not bad, yellow stains are gross but not that bad, but blood stains is unsanitary and calls for a potential health inspection. Diseases can be transferred through blood so this obviously freaked us out. We called the front desk, told them, and asked for a new comforter. They did apologize and came up quickly, but they came with a thin grey blanket. It’s end of November so it’s pretty chilly and we thought this was odd. The room has heat so we just turned the heat up but the blanket was also stained. Again if I can post photos I will. It was stained in the sense that maybe bleach was previously used and changed the grey fabric to yellow. Also, they did not take the blood blanket and just left it in our room. I tried to find someone on their website to contact about this but the only thing they have is their front desk email which didn’t seem appropriate. We previously also emailed their front desk and they didn’t timely respond, we had to email them twice to finally get a response. They were obviously aware that we had blood on our bed sheets and still nothing was done to apologize to us for the blood issues and it just seemed like a lot of issues for $400/night. We fly to New York multiple times a year to visit family and we like to try hotels to find favorites in different areas. We won’t be back to the Gotham. New York is filled with hotels, so if you can stay elsewhere, I’d recommend doing just that.
    2 people found this review helpful 👍

  • 2/5 Alfonso C. 1 year ago on Google
    Stayed here last night with my family. With the thermostat set to 73 half the room was still freezing cold and my partner could barely sleep. We ordered dinner at 5pm only for them to forget to put the order in and didn't get the order put in til 7pm and that was only after us calling down twice to ask where out food was. We didn't get any sort of discount for the food being so late, we almost missed a planned function waiting for the food to get to our room. We're still here unfortunately til we check out later but I got to tell you although the aesthetic is nice the service is kind of below average. I hope that something will be done about it when I speak to the front desk at check out but I doubt I'll be coming back to this place.
    1 person found this review helpful 👍

  • 5/5 Brian S. 6 months ago on Google
    The Gotham Hotel was a great choice for my accommodations. Located very close to Times Square and Central Park. Rooms were tastefully decorated, and quite clean. Staff at the hotel were very accommodating; check-in was smooth and all staff were very helpful. I did eat at the Reading Room located within the hotel, and it was an excellent breakfast. Lastly, I spoke with Marisa A. after my trip was concluded, and she provided quick, efficient, and friendly service.
    1 person found this review helpful 👍

  • 5/5 Tyler M. 8 months ago on Google
    I've been to New York city many times and stayed in multiple hotels ranging from different prices. Some are very expensive and you get nothing but a room. This hotel is amazing. One of the best hotels I've stayed at in New York city. The service and friendliness of the staff was Amazing. The room was big clean and the balcony was so great and had great views of the city. I recommend this hotel to anyone who is looking to go to times Square and see Broadway shows. It's about a block away but much more quiet and affordable than staying in times Square.
    1 person found this review helpful 👍

  • 5/5 Jacob P. 5 months ago on Google
    I don’t usually write reviews for hotels as most are middle of the road and not particularly noteworthy. However, this was our first time in NYC and as you can imagine, finding a place is difficult due to so many options. If you are like this, reading this review; book your stay at The Gotham Hotel. Fantastic location close to the square but not too close. It’s also right next to Grand Central allowing you to go wherever you want easily. Not just the location, but the rooms are also immaculate and cozy and surprisingly quiet with the location. But most important, the staff is incredibly friendly and helpful. Shout out to our girl Farzana, for making our stay incredible. Thank you The Gotham Hotel for our wonderful stay.
    1 person found this review helpful 👍

  • 5/5 Xhoana V. 1 year ago on Google
    Stayed here for a short weekend and it was amazing! The hotel is very clean, great customer service and great location! The front desk provided me with a lot of information regarding restaurants and things to do. I have my family members visiting NY next month, and I told them to stay here. You can’t beat the price and location!
    1 person found this review helpful 👍

  • 5/5 Judith P. 1 year ago on Google
    The hotel was in a perfect location just off 5th Ave, within walking distance to everything. I rarely rate anything 5 stars, but this hotel, the cleanliness and the staff made our visit. The chicken waffle from the reading room was outstanding. The patio in out room and on the top floors enhanced the sights and sounds of NY. We loved the Gotham and will stay again.
    1 person found this review helpful 👍

  • 5/5 Jack C. 1 year ago on Google
    It’s hard coming across a hotel that really cares about their guests, especially in the big apple where hotel chains pretty much run everything. I booked the Gotham randomly as my wife requested a balcony which Gotham happens to be the only hotel in midtown that actually has them. Our stay was wonderful. The staff knew it was our “anniversary” and had champagne waiting for us! The front desk manager also upgraded us to a suite. Though our trip was only two nights, this is now our go to hotel when we visit New York City.
    1 person found this review helpful 👍

  • 5/5 Andrej M. 1 year ago on Google
    We were as a group from Europe in a hotel. They were incredibly supportive. The entire staff. In this hotel you feel as if you are at home. The location of the hotel is so good and so is the staff in the hotel, who will help you from recommending a hairdresser to gluten-free food. With the desire to be their guest again, I highly recommend them.
    1 person found this review helpful 👍

  • 5/5 T K. 1 year ago on Google
    First time staying. Adele at the front desk was great and helped when I called a few times before my stay. Then during the stay Tracy was terrific and informative. The room was pretty good needs some updates and a little TLC but NOTHING to damper your stay. We loved that it had balconies. Would recommend and stay again.
    1 person found this review helpful 👍

  • 5/5 Ray S. 2 months ago on Google • 16 reviews New
    Fantastic experience. The location is great with plenty of food and entertainment choices in all budgets around. Room was cozy, clean and stylish. Nice private balcony, even though in back of building. Floor balcony in front was great place to sip and look at city lights made up for no view in back. Staff is remarkable. Adel and the night doorman made us feel welcome and valued. Ilda, Alex and Nick were all friendly and helpful. Will definitely be staying here. Super nice beds, slept well. Felt safe. Great value for NYC!

  • 5/5 Julie X. 2 months ago on Google • 16 reviews New
    The Gotham hotel is in a great location. It is .5 miles from time square and has nice big, remodeled rooms with an excellent restaurant downstairs. I loved the coffee shop and food and snack store next door. There is also access to a nice big gym just down the road so you can get a great workout in

  • 5/5 Petros S. 2 months ago on Google • 13 reviews New
    Perfect location, very kind staff and the rooms were modern and very spacious. I loved the options at the mini bar, they had everything you could want. Only inconvenience was that I booked a room with view but it was not available so they had to give me another one and extra credit for the mini bar. I would stay again when I am back in NYC.

  • 5/5 Dean B. 3 months ago on Google • 6 reviews New
    We recently had our NYC trip and stayed at The Gotham Hotel and we cannot thank the entire team enough for the most amazing experience ever! From start of emails of bookings, through to our welcome, all the way through to check out - everything was just perfection. We both felt so welcomed from the entire team. The location is incredible, and the rooms are extremely comfortable and modern. Our stay was for over 3 weeks and we couldn't of picked a better place to stay in NYC to call our home for this period of time. Thank you all! We cannot wait to be back and missing The Gotham Hotel and the Gotham staff so much already - THANK YOU - THANK YOU - THANK YOU all the way from Australia :)

  • 5/5 Catherine S. 4 months ago on Google
    I stayed at the Gotham in Dec 2023 & absolutely loved it. The rooms were comfortable & the location was great. The staff were wonderful too. Convenient parking right across the street. We also had a suite that had its own private balcony. Highly recommend!

  • 5/5 Gianfranco B. 4 months ago on Google
    This hotel is a great place to stay. The rooms were comfy, great location, the staff were great, especially Ena Jahdadic, who was very helpful and friendly. I like this hotel so much I already booked another stay in a few weeks. Also, the restaurant/bar had really good food/drinks.

  • 5/5 Josie P. 4 months ago on Google
    This place had amazing service and has an excellent location! Close enough to walk to all the major sites. The front desk woman named Ilda was so kind and helpful! She went above and beyond to make our stay amazing!! I would recommend staying here. The patios are great and the restaurant and bar were fabulous!

  • 5/5 Office M. 4 months ago on Google
    We LOVED this hotel! Clean and in a perfect location to everything! Smaller hotel but no crazy crowds waiting on an elevator. We could get in and get out quickly. The staff was friendly and everything was simple. We will stay here again!

  • 5/5 Lee B. 4 months ago on Google
    We had an absolutely wonderful stay!!! From the moment we arrived to the moment we checked out both Ilda and Alex were so very pleasant, helpful and extremely professional. They both represented The Gotham Hotel impressively well by providing a truly unsurpassable level of customer service. We also could not have chosen a better location for an extremely busy holiday season. Thank you all for a job sincerely well done!!!

  • 5/5 Matthew B. 4 months ago on Google
    Had a wonderful stay at The Gotham Hotel NY and would highly recommend the hotel to anyone looking for a well located (for tourists), fair priced accommodation with lovely rooms. We actually moved to this hotel from a hotel 2 blocks away which was closer to Times Square than The Gotham due to not liking the hotel. The price was around the same as the first that we stayed in and absolutely everything was a step up. One of my favourite things about The Gotham Hotel NY is the public terraces across various floors which are super cute spaces for a few people to hang out with great views out onto 46th. I wish I had spent more time in the hotel just to make the most of that! Also The Reading Room restaurant is accessible through the hotel making dinner and breakfast plans easy if you're feeling a little lazy. It's top quality food and service (like that of the hotel). They allow early check in for a fee and are happy to hold your luggage before check in and after check out for no charge which is always useful. Free WiFi for guests. Big shout out to Farzana, Ilda and Nick who were the staff on duty on the day of checkout. Also the room cleaning staff who left our room spotless every day. I hope to stay again when I visit NYC next.

  • 5/5 Dalia K. 5 months ago on Google
    We had a great stay at The Gotham! The staff was so kind and helpful, especially Ilda, Nick, and Alex. The room was perfectly clean and comfortable. The location was extremely convenient for main sights as well as public transport. We would love to return!

  • 5/5 Kimberly M. 5 months ago on Google
    What a perfect hotel! Upon arrival Marissa and Brandon welcomed us, were so friendly, and also gave some good recommendations for the area. We had a fabulous room that was clean and had great views. The balcony was a really nice extra for a NYC hotel room. The Gotham Hotel is in the best location for walking to see Rockefeller Center, Bryant Park, Summit One Vanderbilt and many more sights. There is no valet, however, we unloaded and then parked the car in the parking garage directly across the street. Upon leaving, Ilda and Nick sent us on our way with a friendly goodbye. We will definitely be back!

  • 5/5 Danae C. 5 months ago on Google
    Wonderful weekend stay! The staff was so kind and attentive and fulfilled any requests we had promptly. Beautiful, spacious and clean room with a balcony. The shower was lovely too. Ena at the front desk was so sweet and helpful and always greeted us with a smile. Location was perfect! We went to a Broadway show and a concert at MSG and did a lot of shopping and walking around and it was very convenient to everywhere we wanted to go.

  • 5/5 Barry T. 2 years ago on Google
    What a great place!!! We had a junior suite city view for 4 days and could not be more please. The room the location- close to everything but not too close- and the staff. Very welcoming and accommodating, always greeted with a smile and when we left it did not feel like a hotel stay it was like we lived there... Friendly and informative genuinely nice people! The balcony was great and room was clean and comfy. We found our NYC stay place and can not wait to come back!!!

  • 5/5 Samuel U. 2 months ago on Google • 2 reviews New
    Amazing hotel for a weekend. Location is perfect if you want to explore Midtown. Close proximity to 5th avenue and 10 minute walk from Times Square. Room is very clean and renovated with a modern look. We were two and the room was very spacious leaving more than enough room for our baggage without feeling cramped. Overall service was phenomenal, they held our baggage before checking in to our room since our bus dropped us off earlier than expected and again after checking out since our departure was in the evening. Front desk had a very welcoming ambience and we were given 20$ credit for the mini bar. Would definitely recommend staying at The Gotham Hotel and will be returning myself for our next stay in the big 🍎.


Call (212) 490-8500 Open on Google Maps

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