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Frequently mentioned in reviews: hotel (41) room (23) staff (21) stay (20) location (13) clean (10) time (9) comfortable (8) recommend (7) service (7)
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  • 5/5 vinny c. 7 months ago on Google
    I recently stayed at this hotel in NYC with my fiancΓ© last weekend, and it was an excellent experience. The staff was incredibly welcoming, and the room was spacious and well-appointed. The hotel's location was perfect for exploring the city, with many attractions within walking distance. Overall, it was a romantic and enjoyable stay for us.
    4 people found this review helpful πŸ‘

  • 4/5 Riley T. 2 months ago on Google β€’ 43 reviews New
    Really enjoyed our stay here (visiting from Australia) and the hotel has all you need for your stay. The streets were a little quieter than further up Manhattan towards Times Square and with a subway right on the corner of the street from the hotel it’s super easy to get around. Even walking back up to Times Square vicinity is easy enough. Rooms are nice and the hotel is a beautiful old building with thoughtful decor to match. Staff are also polite and courteous.
    2 people found this review helpful πŸ‘

  • 5/5 Janell E. 2 months ago on Google β€’ 46 reviews New
    I've been to NY 5 times now, and this by far is the best hotel I've been to! It was clean, it was cozy, the staff was great the entire time! From the time we pulled up and the doorman unloaded out luggage to the time we left! Free waters which you'll need if you're ever there for NYE! The only issues I had are with Expedia who charge me $600 more when booking through them than the hotel receipt actually stated. They basically charged me more than the stay cost and refused to refund me. Will be going directly to the hotel next time. Definitely booking here next time! Can't wait for the bar and restaurant to be completed.
    1 person found this review helpful πŸ‘

  • 1/5 Belen G. 1 year ago on Google
    DO NOT BOOK THIS HOTEL!!!!! It is a SCAM!! it’s been closed since 2020, when I found this out I cancelled my reservation but now they DO NOT WANT TO RETURN MY MONEY!
    3 people found this review helpful πŸ‘

  • 2/5 Lev M. 4 years ago on Google
    This place is a very cute, overpriced accessibility nightmare. We were left alone at check-in to put a wheelchair on a luggage cart that barely fit as two cane users. The wheelchair barely fit into the closet. You have to enter through the restaurant (which is delicious, but loud and pricy) to use a ramp. While daytime staff were very helpful, the night crew just watched us struggle with our bags to get to a high rise room behind two heavy doors with no automatic entry. My online booking said there was a fridge: there was not. The ice machine is between floors in the stairwell. While cute and historic, there's just no excuse for how badly they handled my party's accessibility needs or how narrow and difficult the rooms are to navigate. I won't be staying here again: it felt like a cute dressed up budget hotel at high-end prices. The decor and architecture don't make up for the cheap beds and difficult to navigate hallways.
    3 people found this review helpful πŸ‘

  • 5/5 L G. 4 months ago on Google
    Amazing stay! The hotel was beautiful, the beds were comfy, and the location was perfect for our 5 night stay. Everyone that worked there was so nice and helpful, and we (4 older ladies) felt very safe there.
    2 people found this review helpful πŸ‘

  • 4/5 Kevin J. 5 years ago on Google
    Stayed here for work and had a good sized room with a walk-in wardrobe which was a nice surprise. Room was really clean and had plenty of space (though there was only 1 of me). Only issue with the room was the radiator was always on which meant it could get quite warm which meant I had to switch on the A/C when it was -2c outside! The staff are great and the restaurant/bar attached is good with great food and drink. Location is also brilliant so will most likely return here when I come with wife for a tourist visit rather than a work visit!
    2 people found this review helpful πŸ‘

  • 1/5 GONZALO J MORALES C. 1 year ago on Google
    BEWARE, FAKE FREE CANCELLATION! I booked a week in May at this Hotel with the option of free cancellation through the Booking reservation website. Due to a medical problem I had to cancel the reservation. After dozens of emails and calls, and four months later, they still haven't returned the money. The Hotel disregards telling you to request the return of the reservation to the company of the card with which you made the payment.
    2 people found this review helpful πŸ‘

  • 1/5 Isis M. 1 year ago on Google
    I booked a room in February - traveling International but n May 2022. They cancelled on me less than 24 hours before my arrival. Stranded me and my daughter with no where to stay :-( no apologies. No explanations.
    2 people found this review helpful πŸ‘

  • 4/5 Dannica K. 5 months ago on Google
    Cute boutique hotel in an ideal area for going around NYC. One thing that stood out to me is how they always have staff around in the lobby. There had always been a person to greet you and open the door, at least one by elevators, and of course the concierge. It was pleasant to always be acknowledged and greeted. The rooms are just right- if you're not needing fluff, this is a good hotel to consider. Their do not disturb sign is a necktie that I thought was left by the previous guest and missed by housekeeping! Lol. Oh and I truly appreciate that we had bottles of water in the room- I realized this is not very common in most American hotels
    2 people found this review helpful πŸ‘

  • 1/5 Melisa M. 1 year ago on Google
    It’s a scam, do not book in this hotel, it’s closed and they don’t give you back your money
    2 people found this review helpful πŸ‘

  • 2/5 Aleksei Moniz M. 5 years ago on Google
    This boutique hotel is sadly all style, no substance. It is not at all accessible, save our room door that was wife enough for a wheelchair, but the hallway doors and elevator doors and bathroom doors aren't. The place is noisy, and the evening staff were utterly indifferent to 3 disabled people with canes and a wheelchair trying to get a luggage cart over the stoop and into the hotel to check in. Guests offered more help than staff! The only upside is location. Otherwise, if you want a comfortable room and attentive staff rather than just the polish of a historic building and a garment district theme, go elsewhere. ABSOLUTELY go elsewhere if you're disabled. I cannot recommend this hotel to anyone with mobility needs. You can't even get in the front door! This hotel needs to admit upfront there is 0 ADA compliance, and amenities listed in the time descriptions, like fridge and private parking lot, are not actually there. It's a gorgeous hotel in a prime spot, but that's all there is to say about it, sadly. It's not even luxurious enough to justify the label of boutique. The guest experience is secondary to the style, and that just doesn't cut it.
    2 people found this review helpful πŸ‘

  • 5/5 jadi1995 2 months ago on Google β€’ 16 reviews New
    EXCELLENT service, GREAT location, and GORGEOUS decor. We had 4 people with us total and the room was just big enough. Very comfortable double beds. Definitely get a NYC experience staying there with a doorman, taxi calling service, bag assistance and they even kept our bags when we had 6 hours between check out and our flight. There are no super exciting bells and whistles but a very old school hotel feel, VERY clean, and the personal care products made my skin feel amazing. We stayed for 2 nights. The location is unmatched: βœ… 4 minute walk to Macys βœ… 4 minute walk to subway and food βœ… 8 minute walk to Empire State Building βœ… 16 minute walk to Times Square and Madison Square Some cons: ❎ No Coffee ❎Elevator can be slow and a bit tight ❎On a busy part of town (noise wasn’t horrible and not too noticeable when you put the AC fan on) Definitely recommend and would stay again!
    1 person found this review helpful πŸ‘

  • 4/5 Scotty F. 3 months ago on Google β€’ 11 reviews New
    We wanted a unique, non-chain hotel and the Gregorian certainly fit the bill. The room size was as expected for NYC; it was clean and the bed was comfortable. About a one minute walk from 34 St./Herald Square Subway station. There is audible road noise 24 hours a day but we were so tired it didn't bother us that much. Further, at least in our room, every time a door opened on our floor, it rattled our door. This may not be the best place if you're a light sleeper. The elevators were unreliable and slow. There are two elevators but I don't think both of them were ever working at the same time. If you are unwilling or unable to climb steep, narrow stairs to your room, you may want to look elsewhere. The staff was all very friendly and seemed happy to be there. Despite a few problems (that didn't bother us) we would definitely recommend and stay again.
    1 person found this review helpful πŸ‘

  • 5/5 Brian C. 4 months ago on Google
    My wife and I recently had our first night / date night away after the birth of our son. We stayed here at the Gregorian and were NOT disappointed. The staff was so warm and welcoming. The hotel lobby has high vaulted ceilings with a beautiful upscale aesthetic that also delivers a cosy vibe. The room was clean, the bed was very comfortable, and the view of the empire State building was absurd (see photos attached). I'd never gotten to see it like this before without being trampled by 40 people annoyed at the guy staring up like a tourist. I'd highly recommend to anyone, and we will be repeat customers. 5 stars!
    1 person found this review helpful πŸ‘

  • 5/5 R T. 5 months ago on Google
    It's an absolutely charming hotel with old world appeal. First erected in 1903. It's beautiful, cozy and quiet. ALL the staff are amazing-super friendly and professional. I love the location-accessible to everything. Will definitely stay here again if I'm in New York.
    1 person found this review helpful πŸ‘

  • 5/5 Tim M. 4 months ago on Google
    loved the location and staff service. room was clean and spacious. only small negative is elevator is small and slow. it’s a old building with lots of charm that looks newly renovated. Would stay here again!
    1 person found this review helpful πŸ‘

  • 5/5 A Google U. 4 months ago on Google
    We had a wonderful stay at the Gregorian Hotel! The hotel is charming and located in a perfect area for siteseeing. I loved all the vintage details like an old letter shoot! Excellent customer service and hospitality. I highly recommend this hotel and we can’t wait to come back!
    1 person found this review helpful πŸ‘

  • 1/5 Roger E. 1 year ago on Google
    Not even worth one star! Don't book, the hotel seems to be closed. I've booked this hotel on a platform. The hotel charged the credit card. After I have read the reviews about the hotel, I cancelled the hotel on the platform. The refund was not made after one month. The hotel does not respond to e-mails. Meanwhile the hotel is no longer available on the platform...
    1 person found this review helpful πŸ‘

  • 4/5 Michael Z. 4 years ago on Google
    Clean, effecient check in and check out, good service. There are only two small issues which unfortunately are in the design of the room and that is there's no control over heat, the room was extremely warm in the windows had to be opened. And there is no window or fan in the bathroom. I don't know how much that the hotel can do about that but as a guest you should know before you book a room. I would definitely stay here again if the price was right.
    1 person found this review helpful πŸ‘

  • 4/5 wiewel5 4 years ago on Google
    Great location, the biggest issue is the curtains that prevent what would be an incredible view and temperatures control within the room. Loved the employees who were the utmost professionals and their recommendations greatly enhanced the trip. Thank you for a wonderful stay and hope to stay again in the future.
    1 person found this review helpful πŸ‘

  • 1/5 ΠžΠ»Π΅ΠΊΡΠ°Π½Π΄Ρ€ οΏ½. 2 years ago on Google
    Hotel is closed. Don’t book this hotel. And happy new year
    1 person found this review helpful πŸ‘

  • 1/5 Brock W. 3 months ago on Google β€’ 21 reviews New
    Haley at the front desk is definitely a people person, she made the accommodations extremely special for my wife and daughter! We will definitely be visiting this hotel again mainly because of the staff first and exceptional room presentation! Great operation all around and very safe place as a supplement for for home while you enjoy the city, perfect location for walking day adventures or getting a cab to explore. I will say again that Haley was a fantastic help making sure all my families needs were met! I would give 20+ ⭐'s if I could. Rooms are clean and perfect!

  • 5/5 Canya S. 4 months ago on Google β€’ 11 reviews
    My friends and I had a lovely stay at the Gregorian this week! The staff were so kind, friendly and prompt when responding to asks. The revival renovation of this 120 year old building brought a modern feel to the space without taking away from its historic charm. It's in a great location in the garment district, transit is easily accessible. The only thing you'd have to be aware of is due to the building being older, sometimes you can hear doors and muffled voices in your room, however it's a small detriment to the positives of the hotel. I would highly recommend staying here on your trip!

  • 1/5 Danielle L. 2 years ago on Google
    This hotel is no longer operational, DO NOT book here! We booked for New Years only to find out that it was completely closed with no number and the number listed went straight to disconnection.

  • 4/5 Alison R. 4 months ago on Google
    Gritty part of town but close to theaters. No good restaurants nearby and staff couldn't really recommend anything. But the rooms are very comfortable, clean and updated. The bar in the hotel was never open while we were there and no explanation why. The lobby is really nice and cozy.

  • 1/5 francesco 1 year ago on Google
    We booked 2 rooms in this location and one month after the Hotel cancelled the reservation without proving a valid reasons. After 2 months we still didn't get the refund even if we are working with third parties to obtain it. This is a scam! Avoid this hotel if you do not want to see your vacation ruined and if you do not want to loose your money

  • 5/5 elvis t. 6 months ago on Google
    Great location, you can discover the city within walking distance. Super staff - very welcoming and every time helpful. Spacy rooms, well designed. Everything you need is nearby. Overall, it was a great experience!

  • 4/5 Laynie H. 4 years ago on Google
    The staff is extremely courteous. We very much appreciated Bogdan who personally looked after us during our stay and went out of his way to provide excellent customer service. The hotel itself is pleasant. It feels stylish but not stuffy, with a lot of character. It served it's purpose to us as a clean and comfortable place to sleep and shower. Nothing more. Nothing less. Would stay again.

  • 5/5 Sandi M. 3 months ago on Google New
    We were thrilled with our stay at the hotel. The location was great, the rooms so comfortable with soft beds and pillows but most important was the staff. They were so friendly and welcoming especially the doorman Carmine. Thank you for making this trip a special memory

  • 5/5 Kane B. 3 months ago on Google New
    Excellent service and quality. No frills, but room size, comfort, and decor are excellent. Water temperature may be slow to heat in off hours, but in the mornings, a hot shower and plenty of towels are always available. And complimentary bottles water are always available!

  • 5/5 Melissa T. 3 months ago on Google New
    Hands down this is the best Hotel experience we have ever had. Words are just inadequate to describe our experience. Each staff member we have encountered was so attentive , friendly & eager to ensure we enjoyed ourselves. Campbell who is now our new NYC best friend is absolutely the best Doorman/Bellhop in the city!!!!

  • 5/5 Adam G. 2 years ago on Google
    Excellent room and friendly staff. There's also a bar on the first floor that's perfect before going out. Will definitely be back!

  • 5/5 Claire C. 3 months ago on Google β€’ 1 review New
    This hotel was in a wonderful location to enjoy holiday attractions in NYC. Our room was clean and comfortable with plenty of room for two people. The staff was very helpful and extremely accommodating - one of the best hotel experiences I’ve had. We would definitely stay here again! I will say that the elevators were quite slow and small, as mentioned in other reviews.
    1 person found this review helpful πŸ‘


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