Place was decent but the people in here are unhelpful and rude. There was this guy named Juan who seemed like he was 8 months pregnant just hanging out and pretending that he can’t see people at the counter. One person asked to find an item and the idiot literally just pointed. Couldn’t be bothered.

I called to ask for a battery for my car and the gentleman carefully explained the kinds of battery they have. I got to buy it and they explained it to me again and they installed it. The service and attention were excellent. I recommend them.

Great customer service from the employees, however the management is extremely poor, I had left my registration and insurance information over there by accident and was put on hold by management for over 40 minutes, I had to drive to the store once again to retrieve my insurance and registration from the incompetent manager, all because the manager couldn't pick up the phone.

' No knowledge about what they really have at the store & kept referring customers to each other ' will respond with "no" we don't have this tool without even looking at the image properly ' one customer waited at the counter for a long time, until I confronted, only then they decided to move & do some work ' A Customer in parking lot approached me & confirmed that he faced same things at this specific branch, he prefers to drive all the to pramus. Only visits this branch in emergency or when he knows what he needs & where exactly he can find it by himself despite having an empty store with three staff members just standing & talking to each other, one of them was on the phone ' I can understand about the 2 junior staff members that they might be still learning and growing but the store manager on some power trip, rude and unprofessional,

Went to this Autozone about 8 this morning because I thought it might be time to get a new battery for my car. The young man who assisted me checked the battery and told me it didn't need to be replaced which I thought was very honest. Among other things, I purchased antifreeze, a rear wiper and an air filter which he installed for me. Very polite and courteous. I always have a great experience at this particular store. I highly recommend going there.

Best autozone in nj, staff is always helpful

Please don't take your pet here for grooming. Had a horrible experience with their grooming dept. I have spoken to them of what specifics do I want my grooming for my dog. Given instructions of not to cut short especially on the top. We took our golden doodle for a grooming treat and he looks horrible. He looks like ET. I could have asked for a refund. They ruined my dogs Birthday. The idea is to.look good. I said to shape with scissors his paw round. what did they do. They shave and exposed all his paw nails. I have told the lady that my dog will not look good in short hair. But I guess its easier to pick up a razor and shave down to the skin. They don't style your dog.. My dog came out cold and sad because he know he doesn't look good. Horrible. It totally ruins my dogs special day.

Part did not cause car use mod . AZP took part back How cool. Will def return.

Kudos to José who actually installed my battery properly... unlike the previous guy

I had a check light engine, went in, PEDRO checked everything for me twice and even tested the battery. Printed me a diagnosis report and explained carefully what’s wrong with car. And he printed out the part info i need to buy. This guy is an awesome man, an asset to the company.

the store manager Pedro was exceptionally helpful, professional, knowledgeable kind person, perfect customer service. He took his time explaining and performing above and beyond. He definitely is an asset to the company.

We had an issue with our car and Pedro was absolutely amazing, he even stayed over half an hour longer to try and help us out with the issues we had with the car! Extremely helpful!!!!!

we have been coming to AutoZone in Fairview for at least 8 years. Pedro and the rest of the staff are always helpful and knowledgeable about different types of cars. Great place for your automotive needs.

Good inventory. Good price promotions. Prompt courteous service

Nice clean location. Nice customer service.

I Allways get the help I need.

No customer service at all the guys there weren't helpful at all I did ask for help and they were busy talking to they're friends or on the phone, I was very disappointed with customer service at this store

They let me borrow the wrench for free i got the job done.. cool people

It was ok... it Could be better, long time waiting in line, I have to find a part that I need by my self.

The staff is a bit short but honesty they are so sweet. I had one young man help me today for my battery issue. It was freezing cold outside . The boy was extremely helpful and generous. He did everything he could without complaining. I wish I could remember his name so other customers can ask for him . But I will describe his physical characteristics. He was of Hispanic descent. he was quite tall. Great job!

For regular car owner this shop can offer 95% of required stuff, incl. tools for rent, which is very useful. For something specific, i.e. some rare viscosity motor oils, or some special tools - look for another shop.

Ok , Don't realie on Some1 Who work's in. Store to know how to put Windshield wiper's correctly ? Wiper came off During Rain !!!

Very good services

The store staff there is very kind. It's a very good store

Very Helpful store manager name is Pedro. Thanks..

Alex and Jonathan are the best. Very friendly and knowledgeable. Alex Changed my front headlight light and a light in the back Quickly and Easily. I wish there were more workers like them!

Adrian was amazing. I went there for battery replacement and he was willing to help and support and told me he needs to check alternator as well in order to check the root cause. He did check but said he doesn't want to jeopardize me honestly because their device is not fully functional and one another autozone has the right tools to check both. I got the help I needed from the other shop. Dude I mean really thank you Adrian! You are the best!!

I had to replace my car battery. Saviel at this center replaced my car battery perfectly. The customer service was EXCELLENT. The price was less than I expected as well.

Omg, Pedro was amazing. He was pleasant, patient and experienced. Sometimes men have a way of brushing female customers off, but not him. He dealt with me perfectly. I’ll be back to this store for help. I live in New York.

The best place 👍

Kindly employee and good skill.

(Translated by Google) Good assortment of spares attention in Spanish (Original) Buen surtido de respuestos atención en español

Quiet and friendly

Very nice employee very helpful

Great people

(Translated by Google) The staff are friendly. (Original) 직원들이 친절합니다.굿

Ok at tines

Funny how you guys promote FREE checking of engine lights and FREE recharging of batteries but yet you don’t provide those services.. i tried to get my battery charged and you guys told me the charger doesn’t work...

They will even help you!

Bad customer service

(Translated by Google) Here is tiena help you with all kinds of auto parts and very good (Original) Aquí está tiena te ayudan de toda clase de partes de auto y muy buena

Very helpful employees good prices

Knowledgeable staff courteous sevice

Great customer service

Victor was very helpful and patient with me. I went in there because I just got a car and something was wrong with it. so he stepped out and took a look at my car and gave me some advise on how to get it fixed. He definitely knows his way with cars which saved me so much money. I’m so grateful he helped me. Thank you again Victor. Who ever comes here ask for Victor he’s very helpful.

(Translated by Google) Everything for your car, and for maintenance too (Original) De todo para tu carro, y para el mantenimiento tambien

Spacious and no lines

Very knowledgeable and gracious staff.

(Translated by Google) Very good, good service (Original) Muy bueno,buena atención

Everytime I've gone in here the staff has always been very helpful.

Great clean location, excellent customer service. Thank you guys.

(Translated by Google) Excellent service (Original) Excelente servicio

The staff is very helpful. Great place to get auto parts

Only place around Forth Lee but is been good so far. ✌️

I had an 11am appointment for my 6 month old puppy. Previously it had not taken longer than 45 minutes so I waited. I finally asked an associate how much longer he would be when a groomer shared that the scheduled groomer stopped working on him at 11:30 because an Express appointment came in at 11:30 so she put him in the back. She then told me to come back in an hour and a half or TWO hours. 3 hours for a bath, nail trim and ear cleaning? NO thank you. Unbelievable. NO communication on timing until I asked 45 minutes in. I will not be going back to this location or any Petsmart grooming for that matter. I highly recommend NOT sending your dog here unless you specifically have an Express appointment.

AWESOME STAFF STORE IS CLEAN AND BEAUTIFUL. WELL STOCKED. VET STAFF HAS ALOT OF LOVE FOR ALL THE FUR BABIES, I'M VERY GRATEFUL FOR THEM.

Order online and do curbside pickup, it's fastest and easiest. Employees are really sweet despite being short staffed and stressed; they do their best. If you go inside you can bet you'll be waiting for a good 40mins as there is usually only one register open.

grooming salon some associates do not do their jobs as paid for .. its frustrating...

Good but sometimes the food my cat wants is out of stock with no way to order it. Huge bummer. I need to go to other PetSmart's to see if they have the food in stock.

According to the PetSmart ad I should be able "get it fast when you buy online, pick it up in store". This is NOT TRUE AT ALL!! Ordering was quick but the in-store pickup took 23 minutes!! It would have been faster to get in the check out line which stretched from the registers to almost the back of the store! There were only 2 cashiers working and no floor help that I could find. This demonstrates poor management! After pushing the button for pickup about 2 dozen time one of the cashiers FINALLY came over to the order pickup. After he retrieved my order I told him that there was another person waiting for their pickup as well since I did not want him to wait 20 minutes also. This is pathetic service!! Please correct your ad to read "We do not do online orders unless you have 30 minutes to kill!"

Loved it!!! Alyssa groomed my old an baby Buddy. She did so good. Sje was so patient and took care of him.. I can't wait to take him back! Thanks Alyesa I highly recommend her.

Well stocked, friendly associates. The grooming salon has staff that do a good job every time. The pet hotel is also pretty big and they accommodate last minute requests.

Place is good for pet needs just not enough staff had to wait 20mins for someone to help me.

PetsHotel here is always an excellent experience. I have had no issues leaving my dog for long weekends. The associates are kind and professional.

Diversidad de productos , atención esmerada.. instalaciones amplias.

Great people, very helpful

Very few flavor choices in the higher quality wet cat foods. Bathroom is not open to customers like it is at other locations, which is a huge downside when you have an infant that needs changing (especially in the winter time when doing it in the car is not an option)

I am EXTREMELY overprotective of my baby french bulldog Layla - I hate to leave her with strangers or away from home! Imagine my stress when I need to leave her for 5 days this December (first world problems - I know). After some research, I reached out to Pet-smart and they guide me to the process. Pet-smart Hotel was AMAZING. I was in constant communication with them and they gave me daily updates on my baby Layla was happy and comfortable. When I picked her up I knew I had found something special. Layla came home in perfect condition and I could tell she was happy and comfortable during her stay there by how quickly she readjusted to being back home with me. I cannot thank Pet-smart Hotel enough - I will never ever leave Layla anywhere else! Thank you! We love you!

PetSmart Hotel is not accepting your own bedding for your pets due to Covid restrictions and are using their own instead. Fine; however, my dog was returned to me smelling of urine and with BED BUGS! I picked up my dog by noon and after having him one night with me I woke up with tiny red irritating spots on my arms and back of my neck. I’ve bathed him, again and washed everything in hot soapy water, still got new bites and it’s looking like I’ll have to steam everything in my house. Very disappointed and will be speaking to a manager soon.

(Translated by Google) They do their job well, attention if something to consider something despotic, I hope that inside they are not like that with our pets, one assumes that they do not and that it is their job, right? (Original) Hacen bien su trabajo, la atención si algo para considerar algo déspotas, espero q al interior no sean así con nuestras mascotas, uno asume q no ya q es su trabajo no?

(Translated by Google) You can find what you are looking for for your pet and the care is excellent. (Original) Se puede encontrar lo que buscas para tu mascota y la atención es excelente.

Very helpful saleslady, Cynthia, aak for by name...lovely place for any pet lovers needs. See cute dogs and majestic all the time in here. Brings people together for a bit... nice staff.

(Translated by Google) For a puppy it is my 5 stars ,,,,,, my puppy always leaves there happy ,,,, I recommend it (Original) Para un perrito es mi de 5 estrellas,,,,,, mi perrito siempre sale contento de ahí,,,, lo recomiendo

Friendly staff. Wide collection of fishes ...

Only one register open most of the time selection is not as robust as other locations

Hospital services is very helpful

Very good 👍👍👍

Please have bags for customers. I purchased alot of dog food and was told there are no bags which doesnt make sense in a place where you go shop for your pet needs.

Good prices. Great toys and treats.

(Translated by Google) I like everything (Original) Hay de todo me gusta

I’ve been to multiple PetSmart and petcos & when i tell you by far ! Is this the worst PetSmart I’ve ever been too. I had bought a hamster here and it wasn’t too nice ( i also have one at home which is very loving) destiny & the manager on shift (blonde & heavyset ) were terrible at helping us through this. I have dealt with destiny in the past when originally buying the hamster & no information was given , grabbed the hamster wrong & had a attitude the whole time as well did the manager ! During the exchange the manager on duty who was helping me came up to me already with a attitude. When i explained why we wanted a return - cutting me off she said all hamsters are not friendly. Which is not true. Also telling me to get back in a line which was down half way through the store Which i just got off of because the cashier ( who was very friendly and helpful , older man) told me to wait for the manager then proceeds to tell me “well i don’t know what to tell you” with my 5 year old nephew beside me. this is very unprofessional for a family pet store ... if you do not enjoy where u work ! Please do no work there !

Always clean and the staff are very friendly and helpful. I take my dog to be groomed here and they love her. She gets nervous but they know this so they are patient with her. The store always has what I need and more.

It’s not the same petsmart I visited a few years ago

EXCELLENT SERVICE, THE PLACE IS ALWAYS CLEAN, THEY TREAT AND TAKE CARE OF YOUR PET VERY WELL

Always bring my two babies Cloti and Coco to Alex for grooming she is the best.

Nice

Helpful staff large inventory of food and toys for pets

Alex who is the Salon manager was fantastic. We just had our kittens' nail trimmer. She was very professional and ensured kittens' were always comforted during the procedure. Totally recommend

It's a cool place. They have everything you need for a pet.

Good place and very friendly.

Super helpful and the staff if super friendly

I didn't even bother shopping for other vendors when we moved and needed new tags.

Awesome been getting my dog yorkie groomed for 10 years and the store is absolutely the best

helped me find what I needed

They did not have the cat.food.my.cat eats. ☹️

The employees are very nice. Specially at the grooming salon. Alisa is the best...

Currently waiting on line. Ridiculous how they only have 1 worker on a busy day. I can never be in and out of this place. Feels like when you ask for help they don’t even want to help you. There is only one teenage worker that’s really nice and helpful.

Limited selection of antifreeze and other things but not a horrible spot if you know what you're looking for

My car died today and I got it towed to Autozone suspecting that it was battery issue. George was very helpful explaining and helping me to replace the battery and my car runs again(with enough juice from the new battery to take me to my mechanic to resolve other issues)

A big lane. Only 1 staff member serving the public. Of course, I didn't stay.

I'm giving 5 stars because the woman that works there.went on line to help me find what they didn't have

This is a go to place, the staff is always helpful. If they don't have what you need they try to help out in other ways.

Ive never seen a store manager treat a store customer/employee so poorly. I went in today to buy washer fluid and the store manager was all up in his face screaming at him for no reason. And not only that the store manager was so disrespectful.

I like this barbershop,clean & beautifull design,Robin is a professional & friendly barber

Plenty of parking. Very clean and organized store. Staff is very pleasant.

the other day we had to change the MAF and we didnt even remember that part was from Autozone and the guy name Nathan as soon as he sees the party he said this is bought from Autozone and you have 1 year warranty! So we changed the part directly there! Good job Nathan I didnt expect that someone would recognized their inventory parts right away even tho they were boxed! Inventory Knowledge 10/10 Helping service 10/10 Respect 10/10 Speed 10/10