Verizon image

Verizon

Cell phone store

One of the Best Places To Visits in Fort Lee


Address

230a Main St, Fort Lee, NJ 07024

Website

www.yourwirelessinc.com

Contact

(201) 302-9000

Price rating

$$ $$

Rating on Google Maps

4.70 (406 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Holiday hours
  • Monday: 10 AM to 7:30 PM
  • Tuesday: 10 AM to 7:30 PM
  • Wednesday: 10 AM to 7:30 PM
  • Thursday: 10 AM to 7:30 PM
  • Friday: 10 AM to 7:30 PM
  • Saturday: 10 AM to 7:30 PM

Featured Reviews


Frequently mentioned in reviews: service (29) phone (24) store (20) helpful (19) Verizon (18) Patrick (17) recommend (16) customer (15) great (12) good (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 swapnil h. 1 year ago on Google
    I would like to make it clear that I wanted to give 0 stars if possible. The store was closed 45 minutes before it is supposed to, doors locked and nobody inside. I made sure to wait few minutes and knocked multiple times
    3 people found this review helpful 👍

  • 5/5 J K. 3 years ago on Google
    Thanks so much for helping me out today! I really appreciate it. The staffs were friendly and happy to help.
    2 people found this review helpful 👍

  • 1/5 Hwan L. 1 year ago on Google
    WARNING WATCH OUT FOR WORKER BRIAN!!!!! HE LIES, IS SO RUDE AND AGGRESSIVE!! Honestly the worst Verizon store I’ve been to. I preordered my phone here and used this store for many years because due to the convenience of its location. However the workers continues to amaze me on how little they want to help out. My mom got a phone from here two years or so ago and because they were too lazy to back it up for her they sent her home with it and told her to ask her daughter AKA me to do it. I tried and ended up losing so much data because they stopped the backup midway. Then today I had an issue with my phone network(my calls don’t work) and they give me the answer that it’s due to 5G unstable network. How is it that everyone else is able to call, but only I can’t? But yet it’s 5G. Then they tell me that my preorder is coming in yesterday or today, fail to update me and even though fedex is out of delivery on my end of the phone they say to pick it up tomorrow. They also stated that I should fix my call issues tomorrow all at once unless it’s an emergency. My entire family’s calls are not working and failing yet they want to push it to tomorrow for their convenience. It’s the second time I had to file a complaint to the Verizon headquarters. They also won’t give a number to a higher up because they don’t want to get in trouble.
    2 people found this review helpful 👍

  • 5/5 Grace Y. 4 years ago on Google
    Service was amazing! I give them a 5 star review! They did a great job explaining everything in details! Recommend others to visit if they have any questions!
    1 person found this review helpful 👍

  • 5/5 Jungae N. 4 years ago on Google
    They do a very good job explaining the services. Very friendly and helpful. Highly recommend others to visit here whenever they need help!
    1 person found this review helpful 👍

  • 5/5 Humberto V. 3 years ago on Google
    I went to this store last night after trying the one on Edgewater. The representative went far and beyond to help me with my request. He even stayed after hours until my problem was solved. Thank you so much!!!
    1 person found this review helpful 👍

  • 1/5 Susan 4 years ago on Google
    I wanted to shop locally, but sorry to say, my experience was not good. The rep seemed disinterested and distracted and really, cared less about me as a customer. Other guys who worked thete didn't help out, even when they saw the need. Sorry that vz couldn't train them better, if that was the problem. Sorry, too, that the customer wasn't important enough to pay attention to.
    1 person found this review helpful 👍

  • 5/5 youngja K. 4 years ago on Google
    You guys are so great!!
    1 person found this review helpful 👍

  • 5/5 Julius B. 4 years ago on Google
    Great store. Highly recommended. Patrick, our customer service agent was very knowledgeable and extremely helpful. Actually, throughout all the years I have been dealing with Verizon Wireless this is the best experience I've had yet!!!

  • 5/5 Stephanie K. 4 years ago on Google
    THIS VERIZON STORE IS THE BEST. KEVIN AND KIM ARE THE ABSOLUTE BEST. THEY ARE AMAZINGLY HELPFUL & SO KNOWLEDGEABLE. I RECOMMEND ANYONE WHO WANTS TO PURCHASE A PHONE TO DO IT AT THIS VERIZON STORE. YOU WILL BE VERY HAPPY. THEY ARE A-1 IN MY BOOK.

  • 5/5 David L. 3 years ago on Google
    Terry was very helpful and patient. He worked diligently to fix a very obscure problem with my Samsung.

  • 5/5 Mia P. 4 years ago on Google
    Had the most amazing experience and service! Kevin and Kim were very helpful and kind, gave me full attention, and answered all my questions. Highly recommend going here!!!

  • 5/5 Namsuk L. 4 years ago on Google
    I really appreciate for your help. thank you and I will stop by again in coming future for buying new phone for me!

  • 5/5 Young C. 4 years ago on Google
    Very good service. I recommend anyone if any kinds of service stronglly. I got good service from Daniel

  • 5/5 Joe B. 4 years ago on Google
    WITHOUT A DOUBT I GIVE THIS PLACE A 5 STAR REVIEW. People misunderstand assuming this is just for koreans. No, I came here, and they spoke phenomenal english. This particular young man. He supported me calling the customer service, and He even recommended me some new phone plans that reduced my phone bill! I recommend everyone to come to this place if they are looking for the best customer service!

  • 5/5 Young K. 4 years ago on Google
    Staff helped me out with my concerns and was very patient with me. I highly recommend this place if you're trying to get a new phone or have any issues with your phone!! 😀😀

  • 4/5 Robert G. 3 years ago on Google
    I would highly recommend this Verizon store great customer service

  • 5/5 Claudia P. 3 years ago on Google
    Patrick and Terry were very helpful, the store is clean small and helpful

  • 5/5 Rich R. 3 years ago on Google
    Awesome

  • 5/5 Ann M. 3 years ago on Google
    My 1st time here at this Verizon store & won’t be the last. Terry, one of the Sales Consultants, fixed a software problem on my cell phone & also reviewed my data Acct which was very helpful I am very happy with the service & care with my Verizon account.

  • 5/5 Jeff C. 3 years ago on Google
    Great service and very professional Both Terry’s

  • 5/5 Seung Kwon P. 3 years ago on Google
    (Translated by Google) Mr. Terry, you were very helpful. (Original) 테리씨 너무 잘 도와주셨습니다

  • 5/5 Inak K. 3 years ago on Google
    Terry was very helpful

  • 5/5 Teresa M. 3 years ago on Google
    Terry was very patient and very helpful. I was very satisfied and happy with the service.

  • 5/5 Yu K. 3 years ago on Google
    (Translated by Google) Terry Shin, thank you so much for your kind support and for helping Bill. (Original) 테리 신씨 너무 친절히 잘 도와주고 빌도 낮춰 주셨습니다 감사합니다.

  • 5/5 Hyun S. 3 years ago on Google
    My experience at this store was really satisfied and helpful. People here are very kind and willing to help the customers. Also they have plenty of parking behind the building. I highly recommend here.

  • 5/5 MYUNG C. 3 years ago on Google
    (Translated by Google) Bill's been with me too many times, thank you very much for adjusting Bill! Thanks to you, we've organized the services you don't need. Thank you!! (Original) 빌이 너무 많이 나와 찾아갔는데 빌 조정을 잘 해주셔서 감사합니다! 덕분에 필요없는 서비스들을 정리하였네요 감사합니다!!

  • 1/5 Jooyeon k. 3 years ago on Google
    (Translated by Google) It's a bad place!! Don't go to me I bought 4 iPhones at once, but I don't have a single service I keep telling me to buy only the case and the liquid crystal protective film The manager is too impatient. This is a really messy Verizon store! I have only been in Verizon for 20 years, but I was the most unfriendly store!!! ㅜㅜ If there is time, I want to return everything! (Original) 너무 않좋은곳이네요!! 절~대 가지마세요 아이폰을 한번에 4대나 샀는데 단 한개의 써비스도없고 되려 계속 케이스랑 액정액체보호막만 사라고하고 매니져분 너무 야박하시네요 이렇게 엉망인 버라이죤가게는 첨이에요 정말!!! 20년을 버라이죤만썻는데 그중에 가장 불친절한 스토어엿습니다!!!! ㅜㅜ 시간이잇으면 전부 리턴하고싶네여!

  • 5/5 Alla D. 4 years ago on Google
    Great service.many thanks

  • 5/5 Digitobi T. 4 years ago on Google
    I went to 2 other Verizon stores before this one. The first two stores gave me the run around and didn't want to help me. Patrick at the Fort Lee Verizon Store was more than happy to help me and solved the issues I was having. Thank you!!!

  • 5/5 Shirley F. 4 years ago on Google
    Patrick at Verizon in Fort Lee,NJ solved the problems I was having with my phone - to perfection- with patience and expertise...A++ service....could not give a higher rating!!!!

  • 5/5 Woonjung K. 4 years ago on Google
    Thank you for the service!

  • 5/5 Katherine C. 4 years ago on Google
    David really helped me navigate the purchase of a new phone.He made it painless for someone who has a limited knowledge of technology. Thanks, David!

  • 5/5 S L. 4 years ago on Google
    Helpful

  • 5/5 Sean P. 4 years ago on Google
    WALKED IN AND GOT MY PHONE 💯 SPECIAL THANKS TO KEVIN AND DANIEL 🔥🔥

  • 5/5 Julia R. 4 years ago on Google
    Helpful

  • 5/5 yoka N. 4 years ago on Google
    The best service I have received at a Verizon office has been in this store. These guys who work there are truly efficient. I am very grateful for the treatment and all the information they gave me.

  • 5/5 Joanne K. 4 years ago on Google
    I love shopping here. They help me out without a hint of annoyance, that’s rare.

  • 5/5 Tayb L. 4 years ago on Google
    (Translated by Google) I had a problem with my phone today. I came to Vert. Verizon. Thank you for your kind help. Daniel is always happy to solve this problem. (Original) 오늘 내 전화기가 문제가났는데 훠트리 verizon에 왔는데 Daniel이 친절하게 도와주어서 감사합니다항상 이곳에오면 문제해결해주어서 이 할머니가 행복합니다

  • 1/5 Vladimir M. 4 years ago on Google
    Personnel absolutely not interested in the problems of their customers. Apathy, drowsiness, no desire to help - this is the motto of this institution! After changing my bank card, I had difficulties paying for mobile services. Having come to this service, the manager did not even get out of his chair, as he was sitting at his computer, and because of the monitor he talked with us. He did not answer a single question! All the time he said - I don’t know how to help you, call the call center! I don’t understand English, it’s hard for me to communicate live, especially on the phone! Do not go to this communication salon in order not to encounter a rock of soullessness and misunderstanding! I spent 30 minutes of my time stupidly!

  • 5/5 Yunsung C. 4 years ago on Google
    The store's employees were very friendly😊

  • 4/5 R R. 4 years ago on Google
    Attentive staff, limited English proficiency

  • 5/5 Jane H. 4 years ago on Google
    They were very good! I recommend this place if you would like a new phone!

  • 5/5 Meyng.ok. O. 4 years ago on Google
    (Translated by Google) I really recommend it !! (Original) 정말 추천하고싶습니다!!

  • 5/5 PL- C. 3 years ago on Google
    Convenient Asian supermarket with fresh seafood, meats and veggies.

  • 4/5 Alejandra R. 3 years ago on Google
    Small but we found cool Korean products🤩

  • 4/5 Daniel L. 3 years ago on Google
    Nice and cozy grocery store which is one of the stores not affected by recent power outage

  • 5/5 Luz L. 3 years ago on Google
    Super clean!! And not super packed like the other h marts

  • 5/5 Jeffrey W. 3 years ago on Google
    Perfect little store. Good prices, good selection of fruits and veggies.

  • 1/5 Sylvia C. 3 years ago on Google
    I completely ignored the ratings about the fish. I just got back from going (my fist time) the fish steaks are spoiled. Gross. To far to go back so I guess I paid for nothing😩😠. Look for another fish market and if not smell the fish and make sure the eyes are clear. Because of COVID-19 they did not wNt anyone to get to close. Buyer beware

  • 1/5 Sharon P. 3 years ago on Google
    At 8:50, they "remind" you quite emphatically that they close at 9.

  • 5/5 Cleofas V. 3 years ago on Google
    Always clean and good hard workers that help you.

  • 5/5 Chip J. 3 years ago on Google
    Delicious A+

  • 4/5 Igor J. 3 years ago on Google
    Lesser variety than regular hmarts

  • 4/5 Kyle H. 3 years ago on Google
    Always good to find Asian market, slightly overpriced

  • 1/5 Joanne H. 3 years ago on Google
    (Translated by Google) I bought the wrong thing and tried to change it, but I was very unkind. (Original) 물건을 잘못사서 바꾸려하는데 엄청 불친절했음.

  • 5/5 Marc T. 3 years ago on Google
    My new go-to spot for extremely inexpensive, very long lasting, and delicious fruits and vegetables! I'm reluctant to say this (because I feel like it's such a great secret) but it's worth sharing with all of you that they have the KN-95 masks in single serve packages for 25% to 150% less than Amazon. Giddy up!! Also they have a nice variety of Korean snacks to satisfy almost any K-craving. In a pinch this place does have all the basic sundries at very reasonable prices such as milk and eggs and so forth. But for me my favorite thing is the fruits and vegetables by far!!

  • 4/5 Joe L. 3 years ago on Google
    good

  • 5/5 boo y. 3 years ago on Google
    Favorites to buy at this place is fresh Porky's + 5 package fresh garlic for only a dollar fifty. Great parking also.

  • 5/5 Claudia C. 3 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 5/5 Hannah C. 3 years ago on Google
    I really can’t tell you how much I love this particular hmart. It’s a lot smaller than the others in the area, but this location has the freshest everything (produce, meat, fish, etc.). It is always clean and super organized and they literally have everything you would want and need from a Korean supermarket. Also, they sell beer, liquor and wine AND makgeolli - the green bottle kind which is so hard to find.

  • 5/5 Sean C. 3 years ago on Google
    (Translated by Google) It is a good place to shop for the price (Original) 가격대비 장보기좋은곳 입니다

  • 4/5 Ana W. 3 years ago on Google
    Great place to buy fresh fruits and vegetables, with an incredible variety of produce. The seafood options is also incredible - both fresh and frozen. On the weekends is very busy.

  • 3/5 Thomas R. 3 years ago on Google
    (Translated by Google) Expressionless but friendly cashier and Korean products (Original) 무표정이지만 친철하신 cashier와 한국제품들

  • 4/5 Olga N. 3 years ago on Google
    I only go to buy bubble tea and sweet bread. Those are my favorites but you can also find a lot of Asian products that you might not find it in regular places.

  • 5/5 Juan C. 3 years ago on Google
    (Translated by Google) There is everything and cheap (Original) Hay de todo y barato

  • 5/5 Oh M. 3 years ago on Google
    excellent market for anything

  • 4/5 Min Jin S. 3 years ago on Google
    (Translated by Google) Watch 9 (Original) 看9

  • 1/5 조현 3 years ago on Google
    (Translated by Google) Serving customers because it's not 9 o'clock (Original) 9시가 안되서 손님들을 내침

  • 5/5 Ashar M. 3 years ago on Google
    Very nice small market.. it has a small parking lot ...and metered parking is also available. It is smaller than usual Hmarts... but has great selection of produce... snacks..sake...seafood

  • 4/5 한필상 3 years ago on Google
    (Translated by Google) Easy to purchase because it is close (Original) 가까이 있어서 구입이 용이함

  • 2/5 joon l. 3 years ago on Google
    (Translated by Google) The price seems too expensive... The distribution margin seems to be too much. Advertising for Koreans seems to be childish.... (Original) 가격이 너무 비싼듯.. 유통 마진이 너무 많은것 같음. 한인을 위한다는 광고는 유치하게 생각됨....

  • 5/5 Samantha W. 3 years ago on Google
    Sanitizer right at the door, and the store has almost everything you need

  • 1/5 Ryan L. 3 years ago on Google
    No one works here !!! Long wait! Only one cashier is working, others are having nothing but watching their phone

  • 5/5 Anzhelika C. 3 years ago on Google
    Good store

  • 4/5 Ching P. 3 years ago on Google
    (Translated by Google) Neat, clean and cheap (Original) 整齐,清潔,價格便宜

  • 5/5 Alesya G. 3 years ago on Google
    Clean, variety of different food, including the organic stuff

  • 5/5 Hai J. 3 years ago on Google
    (Translated by Google) clean (Original) 깨끗해요

  • 5/5 王淳 3 years ago on Google
    (Translated by Google) Affordable shopping experience! (Original) 经济实惠的购物经历!

  • 5/5 Joe M. 3 years ago on Google
    Yes those are Line character cookie sticks in my posted photos. Enjoy the taste of the Line character cookies as you chat with your friends on Line. Lots of fresh produce and a good selection of Korean food.

  • 5/5 Javid M. 3 years ago on Google
    Fresh products of good quality.

  • 5/5 diego f. 3 years ago on Google
    Great price

  • 4/5 Charles Dokyung K. 4 years ago on Google
    (Translated by Google) Korea Mart, small but everything (Original) 한국마트,작지만 모든것이 있음

  • 1/5 janey h. 4 years ago on Google
    absolutely the WORST customer service everytime...

  • 5/5 jeri gatisk k. 1 year ago on Google
    Patrick is the most outstanding He’s knowledgeable he is more than helpful he is more than patient which is very difficult to find at many other Verizon locations. He listens & always knows how to simplify the information No one thought I’d be able to use an iPhone and they are so impressed now but I say that’s all because of Patrick… I use it for work some accessories that I’ve needed he knows which one is best and always looks to be cost efficient. As a senior citizen I can certainly recommend the Fort Lee location in Patrick- I’ve watched him with many other customers and he’s just as patient and concerned with them as he is for me. His excellent needs to be rewarded

  • 5/5 Stephen L. 2 years ago on Google
    Excellent customer service, very professional and friendly. Helped me get set up with a new phone for a great price. Patrick was excellent to work with, helped set me up with a great deal.

  • 5/5 Janet C. 1 year ago on Google
    Brian is terrific! Very professional, knowledgeable and patient. Great manner and great level of customer service. I will certainly come back to this location again because of Brian.

  • 5/5 Hong N. 1 year ago on Google
    Excellent Service. Steve was great. Answer every question and was really patience with us. Would Recommend people to him!

  • 5/5 Jonathan A. 1 year ago on Google
    Service is great. Had issue transferring from another carrier and they stayed with us until after 10 PM to make sure all our phones were properly working.

  • 5/5 Qingyao “Bill” F. 1 year ago on Google
    Very professional and informative service. Solve the issue that I run into with patient. I would recommend this place to anyone.

  • 5/5 Dawn T. 2 years ago on Google
    Decided to get a new phone and wanted to deal with Brian who use to be in the Ridgewood store. Even though he is now in Fort Lee, I felt it worth the ride since he was always so helpful, knowledgeable and friendly. Since he wasn't available, Patrick helped me. I was not dissappointed!! The Fort Lee store personnel are just the best.

  • 5/5 Bryan Lee (. 1 year ago on Google
    Best customer service, parking in rear, and very honest/open to discuss the perfect phone/plan for you. I highly recommend checking them out. Thanks to the excellent customer service and kind explanations, I was able to upgrade the phone and plan within a great promotion! I personally had Patrick help me and my family. Appreciate all the help!

  • 1/5 Seok L. 1 year ago on Google
    The second you walk into this store it’s is dull and depressing. As soon as you start setting up your phone or asking long questions the workers will get irritated at you and try to take shortcuts with your device/situation. Especially watch out for THE MANAGER BRIAN. Everyone who works there is considered a manager. This guy is so rude and intimidating to customers. He does not like helping for a long time so likes to claim that there are issues with network when there aren’t so make sure you contact VERIZON HEADQUARTERS IF YOU HAVE ANY ISSUES. He also pretends like he doesn’t understand you if you put in a complain. Don’t expect to be connected to a higher tier rep. They will give you the same number for this RETAIL STORE. If you want to purchase a phone just go to the Verizon on route 4. It’s closer and they are SO NICE.

  • 5/5 Alla M. 1 year ago on Google
    Brian provided an excellent customer service. He was very helpful, patient and knowledgeable. Definitely recommend!

  • 5/5 David S. 1 year ago on Google
    Brian was the best. Was extremely knowledgeable and patient while addressing all our questions and concerns.

  • 5/5 Allison G. 1 year ago on Google
    Steven was so helpful and made the transition from an old iPhone to a new one super seamless! Awesome staff - friendly and thorough. I returned to Verizon with a question again a couple days later, and Steven again helped me and solved the issue efficiently!

  • 5/5 Jason K. 1 year ago on Google
    Patrick provides outstanding flawless customer service. He fully understands the customer’s needs and accommodates the transaction in the most efficient manner. Very satisfied with every visit. Highly recommend.

  • 5/5 Peter R. 1 year ago on Google
    Everyone here is super nice and cares about the little things that other Verizon stores don't really bother with that make getting a new phone and/or plan really easy and helpful. Parking in the rear is clutch too. They are also bilingual in Eng/Korean and understand their customer needs really well.

  • 5/5 Jeremy S. 6 months ago on Google
    The team here is really awesome and cares about their customers. I worked with Patrick and he was patient, sweet, understanding, and helped me with my new Galaxy S23 Ultra! I couldn't be happier with the service they provided!

  • 5/5 Brittany C. 5 months ago on Google
    Had a great experience with Brian! Very friendly and helpful! Love my new iPhone 15 pro. Have to be thankful for his assistance!

  • 5/5 daniel s. 7 months ago on Google
    Patrick the sales rep has helped me out port into Verizon even though were some complications with the transition and sat through the whole process. I also was able to upgrade to the newest flip 5 without any issues. He went above and beyond with his service and I truly appreciate the effort 👌 thank you Patrick!

  • 5/5 filippo m. 6 months ago on Google
    Patrick was excellent , there were issue to be resolved but he persisted until in the end achieved the positive result I was looking for! Great person to deal with! Thanks again Patrick!!!👍👍👍

  • 5/5 로마 혜수쌤 Hyesoo Y. 8 months ago on Google
    Great experience. Excellent service. Solved all issue and problem that I’ve been struggling for weeks. Very professional, knowledgeable and kind. I would highly recommend this store to all, especially Mr.Patrick.

  • 5/5 Zhanna 7 months ago on Google
    Brian was very helpful all the way through from choosing the best deal to transferring from another operator and setting up two new phones. I would recommend making an appointment to avoid waiting.

  • 5/5 Chuanjuan T. 5 months ago on Google
    Brian is a very patient and responsible specialist, always knows what he’s doing and answered all my question nicely and patiently.

  • 5/5 Juno K. 6 months ago on Google
    It was a pleasant experience! Patrick was very nice and very helpful in setting up my new phone. It was excellent service!


Call (201) 302-9000 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

Trends



Last updated:

Similar Cell phone stores nearby

Last updated:
()