I posted a review a year ago and here is an update. As I said the lady who did my piercing was so aggressive it has been infected for this whole year on and off. Even when I went to get it taken out she asked who pierced it because it didn’t look right. Never will I go back here and waste any more money. I suggest going to a professional piercer. That would of saved me a year of misery involving my ear.

Yesterday was my birthday. I was super excited to come here for my birthday to get a piercing. I scheduled an appointment online and arrived about 30 minutes early. I realized that it was so packed (just a heads up to anyone who still cares about masking that this is a very tight space and almost no one was wearing a mask in it) that you could not even speak to someone. I figured there was no way they could squeeze me in early so I went for a walk and came back about 5 minutes before my appointment. I walked up to the counter with my biggest smize and waited until someone became available. The wait was long but I had so much birthday and "Maria Tash" excitement that I did not care. A staff member with a black curly mullet became free, looked at me (with the stank eye), and said nothing. When I began to speak they literally looked beyond me and told someone that she could help them out at the front. I was confused. Was I invisible? I figured no big deal I will just wait for someone else. The people the mullet staff member took before me did not have an appointment so they sent them on their way and became available first again. When I went to speak again they took people who literally just walked in the door. Again I was confused but figured maybe they had been in before and already had an appointment with her. Nope. They did not have an appointment either but they sat and talked jewelry for a while. The saving grace here was the associate who helped me, Caroline. They were very helpful and most importantly, kind. Caroline helped me pick out an earring then sent me to get my piercing done upstairs. The piercer was friendly until we started discussing placement. Already a bit overwhelmed by what had happened downstairs I wanted to just walk out, but I had already paid, so instead I fought back tears and just told them to put it wherever they wanted. I got my piercing. Tipped (begrudgingly). Left. Then cried outside. Getting my first piercing since I was a baby at Maria Tash was supposed to be to be the highlight of my birthday but ended up being the worst part. Caroline provided excellent service which is why I decided to add an extra star. Overall I would not recommend getting a piercing from here. You could go somewhere to get treated well and it would probably be like a quarter of the price :/

Love love the shopping experience and all their fine goodies! Love the threaded back earrings (very secure!) Everyone there is so friendly and helpful, really good vibe type of feel once you walk in! Tanja is a sweetheart! & has been really helpful & made the shopping experience a lovely one🤩 & I am very very happy with my purchases!!! Ashley helped me put in one of the earrings (for the industrial piercing) & was very professional & it was a pain free process. They have so many beautiful unique options & the quality is top notch🔥! Worth a visit if you are in NYC or planning to visit. If you love yourself & can afford to TREAT YOURSELF! Thank you Tanja & Ashley for a great shopping experience! Looking forward to purchasing more fine jewelry in the future & will send all my friends/family to you! 🙏🏼✨♥️

I suggest another piercing company - I went here for a fun & edgy experience - I got two small diamond earring in the helix of my right ear. The piercing itself did not hurt that much but piercings in that area take a long time to heal. I was told not to remove either earring at all as it would close up. Fast forward 3 months and one of my diamonds falls out of the setting. Maria Tash’s customer service tells me to send the earring back for repair and it will take 2-3 months. I tell them I need a replacement so that my piercing won’t close up. They won’t give me one so I am left with a defective earring or a closed piercing. This is a joke - what kind of customer service is that? Inferior products, no customer service and crazy expensive prices for what it is.

One of the worst piercing experiences of my life. And to clarify - I am fully tatted and have piercings everywhere. Body, face and ears. I am really good about cleaning them. I’ve never had an issue before with piercings. I got two ear piercings here on the same day. One of them was infected THAT NIGHT because the piercer pierced it with a bar that was too short. I had to go to the emergency room the next day and the doctor said that when they pierced it with a too short bar it caused my ear to immediately swell up around it and it was so painful to remove. The second piercing healed fine BUT I can’t remove it because the piercer broke the earring thread and it’s crooked… so now I have a thousand pound earring that I literally cannot remove because it was pierced so poorly. The jewellery is really pretty but Jesus Christ it was so terrible of an experience. Absolutely terrible experience and NOT worth spending thousands at the store and then at the emergency room the next day. Avoid at all costs.

I went in yesterday in hopes of finding a new earring for my tragus piercing. I walk in and I see it is a little busy so I was waiting waiting and waiting and nobody even acknowledged me, let alone looked at me to tell me that they would be with me shortly. Had they said that, I would have happily waited. So I’m there patiently waiting for a good 5 minutes, and not a single soul working there bothered. Put me off so badly, I had to walk out. I don’t recommend this location, unless you want to get ignored and like terrible customer service

The store was a bit small pictured it to be bigger & crowded day after Christmas. Was a little difficult getting the attention of one of the salespeople. But once I got attention the people were friendly knowledgeable & patient with all my questions. The person who pierced me recommended a “Conch” piercing since my ear was too small for a “Daith”. Ashley was kind, patient & friendly. She assured me that even though it wasn’t exactly what I wanted that I will still be happy. And I was! It’s been 3 days since my first piercing with Ashley @ Maria Tash that I’m looking to get another one. Everyone was kind & knowledgeable. Update: 1/5/2024 By the way I love this place so much went back 3 days after my first piercing. And got 2 more piercings. So 3 new beauties. I Love Jorge for helping me select what’s right for the area and for future piercings & Ashley for piercing me two more times and keeping me at ease. Give me 3 months I plan to go back for my fourth. I’m hooked!

Smooth and pleasant experience. Amy, who did my two piercings was knowledgeable and sweet. For someone like me who doesn’t tolerate pain very well, I felt practically nothing. Jewelry prices are a bit nuts but I bought two pieces anyway. lol.

Do not go to this place. I repeat, do not shop here, save your money! this is a rip-off! I came here because I didn’t like the way the earrings looked. I went back for the return, and the manager, who which by the way sucks! She told me that I couldn't return them due to it was worn that was stated on the receipt which by the way the piercer didn't put the earrings on when I was told by another staff (Liam) that if I was not satisfied I can return them. I am sure there are lots of people who purchase worn the jewelry and return the item with no questions asked believe me, I believe the manager was being bias towards me. Ladies and gentlemen, do not shop at this location. There are many places where you can get the bang for your buck. One of them is Mejuri, and they do piercings there as well. The quality is way better than Maria Tash or should I say Maria Trash! For the little piece of light weight jewelry they sell is way too overpriced.

From the time I set foot in the door, the entire staff was friendly. Lee & Ashley me with loving care. Ashley gave great advice to get the 2mm stone (I planned on the simple 1.5mm) to avoid it from possibly sinking in my piercing. I love my incidence set dismiss stud. I finally pierced my nose at age 65 after 30+ years and my only regret is not having done it sooner. Ashley just did the re-install; my initial piercing was fine elsewhere.

I had a great experience here. When I came in I was greeted. An associate which I forgot her name already a red head helped me with a specific piece I was looking for my septum. She placed the piece up for me to see what it looked like and she was super patient considering I’m picky. The whole staff was friendly and were ready to answer all my questions. Definitely recommend visiting this location.

I had 3 piercings done today (2 lobes and 1 helix). Alexis helped me pick out and style my earring choice and they were very patient, made suggestions and wonderful to work with. I never felt rushed and, even though I had an appointment, I was taken earlier. Gabe Giron was my piercer and he was incredible. Everything was sanitized to perfection. We discussed placement and he marked my ears. I got to keep the marker for sanitary reasons. He was calming, kind, friendly and reassuring. Nothing hurt and I really enjoyed my experience at Maria Tash. It was everything I hoped it would be and more. I love my piercing placements and new earrings. I cannot wait to come back. THANK YOU!!!

Make an appointment if you can! The staff were all friendly, knowledgeable and not pushy. They work quickly - and kindly. I did not feel like I was rushed. I overheard them helping others and they did not hold back when they were helping other clients make decisions - everything does not look beautiful on everyone and they took the time to find the right pieces. I got second ear lobe piercings and the room was sanitary and the person doing the procedure was excellent! I will be returning for any additional piercings. They have the process perfected!

I have had a few experiences at Maria Tash and they are all wonderful. The piercers are gentle and caring, the jewelry is beautiful, the associates are genuine and intelligent, and best of all the company upholds that experience afterwards. I've had slight issues and after contracting the customer service received a real response from a real person! It was sensitive and informative - and gave me real time suggestions to solve my issue. Love this company and cannot say enough good things about them.

Had an amazing experience getting my nostril pierced. I was very nervous but they took great care of me, the process was very streamlined and my piercer did a fantastic job. Highly recommend!

The best curating and piercing place, hands down. Their jewelry is so beautiful. It fill up on weekends—expect a crowd because it is so popular and amazing. Ask for Tanja for curating—she’s out of this world. And Rob or Gabe for piercing. You can’t go wrong. Absolutely love this store!!

I had an extremely poor experience here with one of the piercers, for a walk-in. My piercer was extremely condescending and passive aggressive. From the first moment I walked in, I felt uncomfortable. Once she placed the dots and asked me to check the location, I did so and thought perhaps the cartilage one was a bit too inside, and asked her if it’s possible to see a bit to the right. She kept saying she wouldn’t place it somewhere wrong, and she literally drew a new dot on the flat area of my ear. I was trying to explain that I didn’t mean that much more to the right, but she seemed to purposefully not understand the middle ground between shifting 1-2 mm and an inch. Same thing happened for putting it a bit higher, she just made me feel extremely uncomfortable to even consider other places than her first dot. She was so passive aggressive that I even asked her if I had done something to upset her, to which she curtly said no and went on speaking. My partner, who had come with me, was also shocked. The entire experience was just so rushed and I didn’t even feel comfortable asking her to check the location of the second earlobe location. I really regret coming here since my second earlobe one is way too close for my preference to the first one. I should have left when I met my piercer, but after spending 1700$ upstairs at Maria Tash on the two single earrings I was using for the appointment, I ignored my instincts. One star is because I can not give lower.

Maria Tash offers a great selection of earrings and excellent piercing services. I got my 3 piercings at the downtown store last year and they healed wonderfully. I recently went to back to get a new earring and the earrings selection remains amazing!

I've been a client for over 10yrs for a reason. Great customer service, great artists, clean and sterile environment(my personal fave) and awesome one of a kind jewelery. I took my niece last week to get a piercing of a dainty blinged out butterfly for her birthday(her mom was there too. You cannotget a piercing without a parent!!!). We had a bit of a wait even though we had an appointment but they're still working out the links with that and our new way of life nowadays. Forget Claire's and those mall kiosks with teenagers posing piercer. You can't go wrong visiting Maria Tash!!!

I went here during my lunch break to get my earlobes pierced for the first time and it was such a quick and easy process. I was helped at the counter to pick my jewelry and to determine the best size and type for healing purposes. Ashley (who did the piercing) was phenomenal. She is incredibly personable, kind, and knowledgable. If I could do it over again I wouldn’t change a thing. If you need a piercing, ask for Ashley. 10/10.

My daughter and I have been having an amazing time with the staff at Maria Tash downtown. It had become such a fun thing to share together and we always feel welcome and taken care of. I finally got the piercings I always wanted and felt like my daughter got the best care by trained experts.

WONDERFUL experience at Maria Tash this morning!! I booked a styling appointment and Lee was so welcoming and helpful. I was shown lots of options and would highly recommend this service - especially if you’re not totally sure what you might want. Dave who did the piercing was INCREDIBLE (promote this guy!! He’s the best!). I was made to feel so comfortable and completely trusted his judgement in where to place the piercing. Literally ZERO PAIN. I can’t recommend coming here enough and will absolutely be back!

I don't even know where to begin to tell you about the amazing experience that my daughter and I had at Maria Tash in NYC! For a while I've wanted to get pierced but was always making up excuses about why I couldn't, well that all changed in July of this year! After my aunt called me to let me know about the amazing experience she had there and with Ashley who did her piercing, I was sold and decided that I was going to do it! I am originally from Long Island but have been living in IL for sometime now, but we were taking a family trip and decided that when going through the city this would be a stop. My daughter and I walked in and were immediately greeted with hellos and welcoming smiles! The store had a bright, chill atmosphere and was clean! We didn't have appointments with Ashley but we were able to wait for a little and get in to see her (she is the best so make an appointment!). While we waited for our turn we picked out our jewelry, this was really hard since there were so many incredible pieces to choose from. I would think I sound "the one" only to look over and fina another one I loved. Through the pickout process and all the pieces my daughter and I asked to see the beautiful women (I wish I could remember her name) that helped us did not get annoyed, frustrated with us at all. She truly wanted to be sure we LOVED what we picked! Ashley came to get us and up to her room we went to get pierced, I cannot lie the nerves were almost going to make me turn around but walking into Ashley's room and her just talking with us i relaxed. We were NOT rushed, she explained EVERYTHING to use. Showed us the individual tools that each person gets, she didn't even use the same pen to make the dots on my daughters ear and my noise! She was very patient with use while we picked exactly where we wanted our piercing to go. Giving us her professional opinion on placement as well as the earrings we picked! This was very appreciated, she wanted us to be 100% comfortable and happy with the entire experience! I went first and it was over before I even had to time flinch, same thing for my daughter! Ahsley was extremely thorough about how to care for our piercings, who to use, how to do it and she did this in a way that it didn't feel scary or overwhelming! I am so confident in my recommendation of Maria Tash, Ashely and the entire staff. I wanted to share my incredible experience to hopefully help others who are thinking about having piercings done but maybe aren't sure where to go or who to see. Well know you know! The entire experience from walking in to walking out all pierced was incredible and memorable in such a great way!

Like many, I’m quite disappointed with the diminished quality of this brand, for the premium price they charge. I bought a plain white gold hoop last month but was immediately concerned at the quality of the click closure. I had intended to return to the store this week to consult with someone, only to find that the ring has dropped out during the course of today (when it had been “securely” closed this morning). Won’t be wasting any more money on this overpriced stuff. Can go to a pharmacy and get the same thing for 1/10th of the price. EDIT: Happy to report that Maria Tash contacted me to offer a replacement piece. Pleasant service!

Here is a follow-up to the review I published a year ago. My piercing has been infected for the entire year on and off because the woman who did it was so aggressive, as I previously mentioned. Even when I went to have it removed, she inquired about the piercer because it didn't look right. I won't waste any more money by coming back here ever again. Visit a qualified piercer, as I advise. I would have avoided a year of ear pain if that had happened.

Absolutely LOVE Maria Tash! I have purchased jewelry and gotten my earlobes pierced at the NYC, Broadway location and the London, Harrods location several times. The employees are super helpful and pleasant to work with. I would highly recommend this place-- the sterilization, the step-by-step communication of the process and aftercare was fantastic. Cant wait to go back for another piercing. #dressyourear

Had the best experience today getting my new piercing. Lee was super friendly and spot-on with his styling suggestions! Normally I’m very indecisive but Lee was great in guiding my jewellery choices. Piercing was done very professionally and mostly pain-free and fast too (the wait itself wasn’t but this store location is popular for good reason!). Will definitely be back again!

I’m glad I came in instead of ordering online. Technician, Dave adjusted the length of the nose studs and now it feels so much more comfortable. He is such a perfectionist.

wonderful experience from the staff to the piercer. all the jewelry was absolutely gorgeous and the staff were all extremely kind and knowledgeable; they helped me to pick out the perfect earring to fit the forward helix that i got (it was a stunning blue opal) and they were very patient all the way through. as for my piercer, Ashley, she was extremely professional but still very friendly. she walked me through the entire piercing process, which was quick and minimally painful. what a great experience this place was- if you’re in Manhattan or any of the neighboring boroughs and you’re looking for a place to get a piercing of any kind, this is your place.

Was visiting New York yesterday when my nose ring fell out and this place just happened to be around the corner. My piercing had closed. The people were extremely nice and helpful. The piercer was so gentle on my nose! If i lived in this area I Would come here all the time for my jewelry!!

We like Maria Tash jewelry for their individual style, my daughter has been a client of a studio in Soho for over 2 years, but the service and quality of services kill everything, we are unlikely to return again. The piercing of the ear cartilage did not recover, my daughter had to give up this idea. Today we had a problem with another puncture, a standard place in the earlobe, two years later we took off the earring, did not wear it for a week, after that we could not return it to its place. We made an appointment, but it took us 2 hours to reach a piercing artist, she was cute by the way, but waiting so long in a queue, we could turn in and leave earlier. It's a shame when the service team spoils the brand's reputation.

So, I've not been in the store. I've only purchased several pieces of earrings online. For what they charge, the quality does not equate. I have rose gold pieces that the posts have changed colors to copper. I have another piece that the back does not screw on securely. I also ordered purple diamonds. They are so small but I swear they look like regular clear diamonds. I've reached out and sent pics, but they say they need to see the actual pieces. Well, it was ordered online , so they said I would be responsible for shipping to and from for them to determine if there's anything they would or could do. The other piece in which the back does not secure, I shipped it back immediately for them to repair. When I received it back, it worked until I took it off. Now it doesn't secure, again. What?! Your pieces are cute, but your service and quality GREATLY negate the value.

Made an appointment, was seen to right away. Assistant was helpful in helping me make a selection based on my piercing. Rob actually did the piercing, set me at ease and it was very quick and painless. Healing really well. Jewellery is expensive but quality is good. I definitely got what I paid for. Would recommend.

Tanja is awesome and really focused on customer service. She goes out of her way to make sure you are happy with your styling and overall experience! Loved working with her. Rob is such a pro and clearly such an experienced piercer. He makes you feel comfortable and calms your nerves. Little to no pain getting pierced or after. 10/10 all around with Rob!

I have 11 piercings from maria tash. This location is horrible. I went in last week to get two pieces switched and the piercer was not careful at all. They charged me $35 for the jewelry switching which was fine by me but the piercer (male) did the switch in maybe two minutes, was NOT gentle at all it actually hurt. AND THEN he was not careful to screw the piercing on correctly so I woke up this morning and my diamond was gone (4 days after) Do not waste thousands of dollars on diamond jewelry here just to loose it because the careless piercer is not doing his job.

I have stopped in multiple times during my lunch break to shop for jewelry. Everything is stunning and I’ve been prepared to spend $$, but no one offers assistance or is available to answer questions even when it’s not busy. There are many amazing piercing shops/jewelry stores in NYC without this issue.

I can't tell you how much I (dangerously) love coming here to adorn myself with jewelry and get pierced. The team is so welcoming, knowledgable and I couldn't recommend them more. I especially appreciated the time and energy of Caroline, Tanya and Briana on the sales end and Rob who pierced me! I've had my nose and conch pierced so far!

Rob is the BEST piercer of all time!!! I must say I was very impressed with this store’s level of professionalism and customer service. Rob pierced my daith and I felt absolutely nothing! Will definitely go back to the 653 Broadway New York location again.

Got my nipple pierced here damn near 12 years ago or so. I accidentally irritated it last week and it was annoying me, so I went there for removal. My piercer, Sherry (sp?) was incredibly patient, informative and communicative with me! It was absolutely painless and it’s healing up nicely so far. Thank you!

!!! DON'T GO THIS SHOP !!!! While getting a piercing service and purchasing the earring, they will ask you for a tip, which also includes the earring price! For example, if the piercing cost is $60, and you are also buying the first earring to use after piercing for $300, you will be asked to pay a pre-setup tip based on $360. Compare to just counting the tip from piercing service, they could could be paid an additional $54 or $65. Asking for a tip when buying an earring? Very shady and sneaky shop!!! !!!!! NEVER VISIT THIS SHOP!!!!!!!

Sales staff went out of their way to help me find the perfect piece. I was pierced by Ashley and she made the process very easy and fast. She seemed very knowledgeable and ensured that I had the best experience possible. She also let me know that I can reach out to her for any questions during the healing process.

I’ve been going to Maria Tash for several years. Their jewelry is unmatched, imo. And I’ve had equally incredible experiences. My former piercing artists always took such amazing care (Ben and Sophie), and yesterday I had a beyond amazing time, thanks to Sebastian and Gabe. I knew going in I wanted to change my curated ears but didn’t really know how. Sebastian took so much time to walk me through jewelry I had on and additional pieces. He drew out ideas, went through the stock, and was honestly so creative and so lovely to connect with. He even went with me to see Gabe for the install, where they both talked through the changes each step of the way. And this wasn’t even for new piercings or jewelry. Truly ‘just’ a new install. I *love* the results which I def couldn’t have achieved on my own. I left the store glowing, not just because of what they achieved but because they went out of their way to be so kind, and that energy is contagious. I’m a Maria T gal for life because of that kind of care! TYSM Sebastian and Gabe 💕💕