Bassano Jewelry

Jeweler

Local store providing jewelry & luxury watch sales & repairs in addition to custom designs. People often mention jewelry, pieces, store, Chris, experience, Bassano, nice, ring, beautiful, great,


Address

952 3rd Ave, New York, NY 10022

Website

www.bassanojewelry.com

Contact

(212) 371-8060

Rating on Google Maps

4.30 (65 reviews)

Open on Google Maps

Working Hours

  • Friday: 9:15 AM to 5:45 PM
  • Saturday: Closed
  • Sunday: (Easter), 10:30 AM to 5:30 PM, Hours might differ
  • Monday: 9:15 AM to 5:45 PM
  • Tuesday: 9:15 AM to 5:45 PM
  • Wednesday: 9:15 AM to 5:45 PM
  • Thursday: 9:15 AM to 5:45 PM

Featured Reviews


Frequently mentioned in reviews: jewelry (15) pieces (9) store (9) Chris (8) experience (8) Bassano (8) nice (7) ring (7) beautiful (7) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 malini k. 5 months ago on Google • 16 reviews
    I came here because I initially wanted to repair several of my gold pieces including a gold necklace I purchased a year prior. This jewelry store has a great selection but this review is for the service. Both times visiting this location I was assisted by a salesman named Chris, he’s honestly flamboyant and very exaggerated in his service because he wants to make a sale and comes off as a cheap salesman who doesn’t really listen to you. I wanted to shorten some of my bracelets that were too long and he cut the extra pieces off with a scissor he then measured my additional bracelets to the sizes I requested. I also had a necklace I wanted to make longer so he showed me a gold spacer which was fine. After asking him how much the repairs would total (3) 1 necklace and 2 bracelets plus the spacer I selected he told me $200.. I literally had a quote from another jeweler for less than half this price for just the repairs. When I expressed this to him he said I’ll knock off $80 and do everything for $120 he insisted he gave me a deal on the spacer for $60 when it should’ve been $65 and he wouldn’t charge me for shortening the other 2 bracelets that he literally cut with a scissor.. If you can easily knock off $80 like it’s nothing clearly something is wrong with your prices and you’re not genuine. I ended up purchasing the spacer but both times visiting this store he comes off as a sleazy salesman who only cares about upselling, he also told me well if you have a cheaper place why don’t you go there. I also let him know their lead time was longer which is why I checked with them but I don’t think I will ever come here again. Maybe have better sales etiquette, I don’t know about the rest of the staff but he’s not a good representation.
    4 people found this review helpful 👍

  • 1/5 janet g. 4 years ago on Google
    After reading about all these positive experiences, I went to the store to sell some jewelry. Yes, people were very nice and after giving them my jewelry and adding some money I bought a pair of earring from them. Imaging my dismay when they put my jewelry in the window for 4 times amount of money they quoted! So be careful people, they are nice sharks!
    4 people found this review helpful 👍

  • 1/5 Linda S. 2 years ago on Google
    They detroyed my engagement ring and wedding band!!! I brought in an engagement and wedding ring set to get resized. The wedding band was contoured so that it fit over the engagement ring perfectly. After resizing, wedding band was completely flattened and they no longer fit. I brought them back in and they claimed that the band had no such contour to begin with but offered to fix it. When I got it back the second time, the rings still don't fit together and the wedding band got even more deformed that it's not even round anymore! They also carved out a giant chunk out of my engagement ring!!! They completely runied the set! There's no fixing it now, I now have to get it remade!
    3 people found this review helpful 👍

  • 5/5 Doron S. 4 years ago on Google
    Had a great experience shopping for a watch here. The staff is extremely friendly and dedicated to help you find exactly what you are looking for. They are also very patient and knowledgeable - always willing to answer any questions you may have. Not only is the service wonderful, they have an extensive selection suitable for a wide variety of customers. Highly recommend.
    3 people found this review helpful 👍

  • 5/5 Sharon S. 2 years ago on Google • 13 reviews
    Jessica at Bassano is such a doll to work with. She goes above and beyond for her clients. Buying jewelry online can be tricky but Jessica answered all my questions in a timely manner and sent so many pictures and videos until I was 100% sure. I never felt pressured in any way and she was so accommodating. My beautiful hoops arrived quickly and was packaged so beautifully. I can't recommend them enough. Thanks again. Already eyeing your beautiful charm necklaces for my next purchase.

  • 5/5 Justin J. 1 year ago on Google • 3 reviews
    I came here randomly looking for an affordable Cuban link bracelet. I was greeting promptly and helped tremendously to find something in my range that worked for me. They graciously let me see multiple pieces to find the one that fit best. I asked to have it sized down a bit and they fit it in right away. Made my purchase and love it so much. Will definitely be back anytime I’m NYC for work again.
    1 person found this review helpful 👍

  • 5/5 Lauren F. 3 months ago on Google • 3 reviews New
    Chris was so wonderful and helpful! A friendly warm and welcoming place!
    1 person found this review helpful 👍

  • 5/5 Shay S. 7 months ago on Google • 3 reviews
    I had the best experience with buying my jewelry with the most amazing & easygoing staff!
    1 person found this review helpful 👍

  • 5/5 Joey L. 7 months ago on Google • 3 reviews
    I walked in off the street since I live very close. This store has been there forever. The first time I went in I saw this one vintage watch that was similar to a watch my dad used to wear. I bought in on the spot. Zero regrets. Thank you for the kind service.
    1 person found this review helpful 👍

  • 5/5 Alice C. 4 years ago on Google
    The only place I trust for beautiful jewelry and watches. Ask for Cheryl, she helped me find the most gorgeous tennis bracelet and several watches, but moreover, she truly cares about her customers. Not every place has employees like that which makes Bassano extra special and worth the buying experience.
    1 person found this review helpful 👍

  • 2/5 Brittany B. 3 weeks ago on Google • 7 reviews New
    Yeah it's a weird place. I just wanted to sell some jewelry, including a Tiffany engagement ring (which they quoted me like 100usd for lol). I didn't mind with my other pieces but I thought that was strange. Then the guy (Eli) continues on to tell me how small the diamond was and proudly that he has never stepped into a Tiffany store. And that the turquoise boxes are ugly. Okay? Lol. Again, weird. But ok for some fast cash if you're looking to get rid of smth and don't really care. Plus their diamond tennis bracelets were insanely priced for people who don't even look at the quality of the diamonds they're purchasing. They literally just gave me a price for the weight of the pieces, for gold.

  • 5/5 Susan P. 1 month ago on Google • 6 reviews New
    I am so happy with my recent purchase! And with Chris, in particular! I really appreciate the jewelry cleanings and will be back very soon - thank you!! 😊

  • 5/5 Adi N. 9 years ago on Google • 3 reviews
    Highly recommended for anyone who is looking to impress a loved one! I bought a tennis bracelet for my girlfriend at Bassano for our anniversary and was amazed with the three most important things that everyone looks for: Service, Quality, and most importantly the Price. All three of them were superb which is why I rated this place 5 stars. The people were very warm and understanding. They didn't push me to buy anything and had the patience to learn more about me, my girlfriend, and how to make her happy. It was a very pleasant buying experience. Given the fact that I don't know much about jewelry or diamonds i was a bit hesitant finding the right place that can help me make the right pick. It all paid off when i saw the look and tears in my girlfriends eyes when she saw the beautiful sparkling gift. I look forward to my next purchase at Bassano soon. I normally never have the time or patience to leave a review for anybody but I here I am finding myself so pleased that I felt the need to share my positive experience. 5 stars! highly recommended!

  • 5/5 Eliana S. 2 years ago on Google
    Obsessed with all of my pieces from Bassano! I spoke with Jessica via Instagram and she picked out a bunch of stunning pieces that were within my price range. Bassano is now my go-to for all my jewelry needs and I highly recommend them to anyone!

  • 5/5 Helaine K. 3 years ago on Google
    My husband and I brought in 2 luxury watches to have links removed. They were very friendly and the service was perfect. We noticed many nice pieces while we waited and we will be back!

  • 5/5 Maya M. 2 years ago on Google
    Lovely, helpful, and a great experience!

  • 1/5 I S. 1 year ago on Google
    I didnt feel the guy who owns the store was nice he seemed very rude . The other staff seems very nice but other then that I wouldn't go back here. There is a way to talk to customers and I felt I was treated very poorly and don't recommend this jewlery store to anyone.

  • 5/5 Brian M. 1 year ago on Google
    Chris helped me pick out a gorgeous Cuban link. Good old school place.

  • 5/5 ceri e. 7 years ago on Google
    The sales representative is truly friendly, helpful, and full with information about find jewelry. There is one sales manager who I always speak with, he is amazing and nice. And, they give to all the time to think. That is a true customer service if not anything. Prices are also a good factor of this store. The prices of 18K are competitive and good. I am going to this shop for my every fine jewelry craving! :) Anyone who wants to find 18K fine jewelry should go to Bassano.

  • 5/5 Aaron P. 2 years ago on Google
    Where I met my beautiful future wife

  • 5/5 Wojtek G. 2 years ago on Google
    Stella sourced me the watch I want, in a very quick turnaround with Albert sizing it for me! Wonderfully passionate and warm people.

  • 5/5 Brittany R. 2 years ago on Google
    I have two pieces from here (bracelet and a ring) so happy with the quality and the beautiful unique designs. I believe the man who helped me is named Chris, he is SO funny. What a personality, told me I should buy half the store but a great sales man. Thank you “uncle Chris”! 🤣💎✨

  • 5/5 Lauren J. 2 years ago on Google
    Bassano has a great selection of jewelry to pick from. Jessica was so sweet and helped me pick out the perfect necklace! Highly recommend bassano

  • 5/5 Anirudh N. 7 months ago on Google • 2 reviews
    I bought my wife a diamond bracelet for our anniversary. Can’t thank you guys enough. She was so happy with the gift.
    1 person found this review helpful 👍

  • 5/5 Hannah L. 3 months ago on Google • 2 reviews New
    I had the BEST experience here! Chris is so welcoming and nice. I had an earring stuck in my ear for years and he removed it without causing me any pain. He also fixed my favorite pair of Huggies that have been broken and gave them a beautiful cleaning. He is the best!!!!!
    1 person found this review helpful 👍

  • 5/5 Mickey S. 2 months ago on Google • 1 review New
    Bought my engagement ring here. Absolutely stunning. My wife was so happy.
    1 person found this review helpful 👍

  • 5/5 Luiz M. 3 weeks ago on Google • 2 reviews New
    Came in to get my wife a birthday gift and Chris helped me out! Very friendly!! Great experience and great price


Call (212) 371-8060 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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