GemsNY image

GemsNY

Jewelry store Jewelry designer Jewelry manufacturer Wholesale jeweler

By-appointment showroom for discount design-your-own jewelry using pre-set designs & loose stones. People often mention ring, GemsNY, jewelry, process, quality, stone, Saschel, website, Gems, sapphire,


Address

400 Kelby St Suite 1600, Fort Lee, NJ 07024, United States

Website

www.gemsny.com

Contact

+1 212-575-1672

Rating on Google Maps

4.80 (340 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 10:30 am to 3 pm
  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: ring (30) GemsNY (24) jewelry (12) process (11) quality (11) stone (11) Saschel (10) website (10) Gems (9) sapphire (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 mark E. 2 years ago on Google
    My wife had all of her jewelry stolen 3 years ago. Since then she has had no interest any jewelry of any kind. With our 17th anniversary coming up on Oct 9th I decided to do something special of her. I found this beautiful Emerald ring from Gems NY for my wife and ordered it. The Gems NY staff helped with my order and I explained what happened to us. The wonderful people at Gems NY got the ring to me a day before our anniversary. The ring is absolutely beautiful and it's the best looking Emerald I have ever seen. As far as I am concerned Gems NY will be my go to merchant for anything jewelry related. Thank you so much to all the people at Gems NY, you guys are wonderful and caring people.
    2 people found this review helpful 👍

  • 5/5 Kay N. 5 months ago on Google
    We normally would only have to go through the process of finding that perfect engagement ring for our loved one just once. That one time is definitely stressful enough in itself to scar you. All jokes aside, it is a very daunting task but manageable with the right help. You’re pretty much going to start by doing tons of research on all things diamond and get lost in it all.. which then leaves you confused and worked up. I had the pleasure of working with Saschel from GemsNY. She was always attentive to my concerns/questions from start to finish. Saschel is truly a professional at what she does and it shows with every interaction I had with her. There were definitely moments where I was a nervous nelly due to unforeseen circumstances. She remained patient with me through that and brought a great level of reassurance. In the end I handpicked a diamond with her help and she was able to have her team create a custom setting that I wanted specifically. I proposed a few weeks ago and my fiancée absolutely loved the engagement ring. Thank you Saschel and everyone else from GemsNY for helping me create the best engagement ring. I highly recommend anyone in search of a ring to entrust their vision with GemsNY, just ask for Saschel!!!
    2 people found this review helpful 👍

  • 5/5 jonh901271 1 year ago on Google
    I was a bit reluctant to shop for an engagement ring online, but the prices at GemsNY were about 40% of prices I obtained at a local jeweler, so I gave GensNY a try. I couldn't be more pleased with the results. The gem quality is outstanding and the workmanship of the mounting is first class. I sent the ring back for resizing (the insurance was fairly costly, but worth it) and they finished the work in about a week. I won't hesitate to shop for jewelry at GensNY in the future!
    1 person found this review helpful 👍

  • 5/5 M S. 1 year ago on Google
    Vishal at Gemsny was very responsive and helpful throughout the whole process. I got a 2 ct diamond ring in a platinum custom setting for an amazing price! It was ready really quickly (within a week) and communication was excellent throughout. I would highly recommend this company to anyone looking for engagement rings.
    1 person found this review helpful 👍

  • 5/5 kathy l. 1 year ago on Google
    Best experience I've had buying a loose gemstone. I was looking for a perfect smaller ruby. Found their website when searching for loose rubies. Website is extremely easy to use, clear photos/videos of each stone. Found the stone I wanted, I had it in 2 days!. I would not hesitate to buy from them again.
    1 person found this review helpful 👍

  • 5/5 Amy Windom H. 1 year ago on Google
    I used Gems Ny to make a large custom lab diamond ring, and I am thrilled with the quality of the final product, the customer service I received, and the pricing/ value. This is the ring of my dreams and I love it so much!! I did a TON of research on lab diamond pricing and company reputation before selecting Gems Ny. I saved at least 30% over other online jewelers like rare carat. Could not be any happier with Gemsny and would recommend them highly. I worked with Lee on the design and production and she helped me resolve a small issue quickly. The whole process took about 3 weeks. Perfect ring from a fantastic company!
    1 person found this review helpful 👍

  • 5/5 Lynne M. 4 months ago on Google
    My original intent was to purchase a loose sapphire to be set later into a ring elsewhere. I honestly was not sure what I even wanted in terms of cut. Jonathan was extremely patient with me narrowing down options. After a couple hours we left with the perfect stone- a 1.75 carat moderate blue oval cut sapphire. Jonathan told us we could have it set there, but none of the premade settings appealed to me. He told me they also did custom work and if we sent some pics of what we had in mind he could give us an estimate. I did this and they followed up with a reasonable estimate and CAD renderings. I went back to deliver the already-purchased sapphire. 4 weeks later I received the ring. I was shocked by its beauty! So elegant, yet simple, just as I hoped for! I would not hesitate to use them in the future. Very very satisfied!
    1 person found this review helpful 👍

  • 5/5 Megin R. 2 years ago on Google
    First off! Lee and Dhanesh are wonderful to work with. Frankly, them and their whole team are kind, professional, and responsive in a timely manner. I love their website! If you are a detail oriented person, you will get that from GemsNY. From the gems and diamonds to the settings you choose. They provide the appraisals, and certs to go with the stones. I have learned so much from their site alone! Have bought many pieces of one of a kind jewelry from them and they don’t disappoint! I have received so many compliments on my jewelry. I will be a lifetime customer! Thanks for everything!
    1 person found this review helpful 👍

  • 5/5 Greg J. 2 years ago on Google
    Ordered a ruby and diamond ring from the GEMNY huge selection (picture from website attached). The price was fair, the quality and craftsmanship top notch and delivery speedy considering they had to make the mounting from scratch. In fact, the ring arrived more than a week before it was promised. The website is fabulous, easy to use and allows placement of stones in the jewelry items to give a good look how the finished product will be. So satisfied that will be back for matching ruby earrings in the near future.
    1 person found this review helpful 👍

  • 5/5 C B. 5 months ago on Google
    I bought my girlfriend an engagement ring with a Sapphire as the primary stone. I wanted something that was top notch in terms of quality. I got an heirloom quality stone at a very reasonable price. Vishal provided excellent service.

  • 5/5 Sh S. 1 year ago on Google
    First wanted to do an exchange. Spoke with them and they gladly assisted with the process of returning. Very easy. Received a message from Fedex that they had delivered my new pair of earrings on Friday. On Saturday morning I called GemsNY & informed them that i did not receive my package, although the Fedex say they did. The person at GemsNY who answered , asked me to give them a few minutes. In less than 30 minutes i received a call, that they had contacted Fedex and located that the package was never delivered. Monday morning before 10 a.m package was delivered. I just want to say first I love my earrings and thanks for your assistance in tracking them down from Fedex. Will gladly do business with your company anytime SJ

  • 5/5 Elizabeth A. 10 months ago on Google
    I purchased a beautiful 2.26 ct. emerald with a gold pave setting from GemsNY and couldn’t be happier. I was a little nervous order an expensive piece of jewelry online, so I decided to call to talk to a representative before I ordered. I spoke with Jonathan, and he was wonderful. He was extremely patient, helpful, and knowledgeable. He helped me choose the perfect emerald and setting and was available to respond to all my questions immediately. My ring arrived very quickly, and it met all my expectations and beyond! I highly recommend GemsNY!

  • 3/5 Stephen Toburen (. 4 months ago on Google
    !!!Update GemsNY did refund the sapphire, To address the returning of the expedited gia certification, your return application stated that unless I return all papers that were shipped i would not get a refund... This is why I also returned my sales reciept... ALSO the video you are talking about shows pink but no purple hues... & the sample GIA cert is made by GemsNY you cannot make your own certifation, this is why GIA was created to have peer reviews (I ordered a beautiful pictured loose saphire from their website I paid 190 for expidited gia certification as I felt this would be good for Insurance purposes & because gia is well trusted. However GemsNY did not request for country of origin so it is not in the gia report...I was expecting it to be... The loose saphire arrived on time but what was shipped to gia & to me is not what was pictured 😢 the saphire advertised is a deep pink-peach vivid natural colored stone what arrived is completely Transparent with slight violet (purple) hues! I have begun the return process waiting for "a team member to determine if Im eligible" online & on delivery they say risk free 30 day return policy & to get refund I am required to return to them the non refundable gia certification...? Something is fishy about that... To make matters worse all the documents from "GemsNY" have faded ink or are a missprint meaning part of the page on right side didn't print properly which is completely unprofessional 🤔

  • 5/5 Darren L. 1 year ago on Google
    I wanted to say thank you to Nilay for your tremendous kindness and exceptional expertise in purchasing a gorgeous engagement ring for my fiancé. Throughout the entire process you were attentive, knowledgeable, and quick to respond to my questions. I would also like to thank the jeweler that did an exceptional job making the stone more secure. To be honest, I was a bit nervous ordering a significant piece of jewelry over the internet. However GemsNY came through in every way imaginable. The diamond, setting, and craftsmanship are truly beautiful.

  • 5/5 Peggy Z. 1 year ago on Google
    I went to GemsNY to find a replacement sapphire stone for my beautiful ring. I was very nervous and worried about finding the right stone, meaning good quality and a color that I could love. Saschel had a selection of 7 mm natural, oval-cut sapphires waiting for me to choose from, just as I had requested. She helped me select a gorgeous sapphire that I absolutely love. Everyone at GemsNY was so professional, and made the whole process smooth and easy. My new sapphire stone was set perfectly. Special thanks to Nilay and the young man who answered my endless questions.

  • 5/5 Piper R. 8 months ago on Google
    I worked with Saschel and Vishal a lot regarding multiple orders I’ve made with GemsNY. I’ve purchased an emerald halo which was beautiful and also put items on layaway. Every time they are extremely responsive and reasonable. I would recommend.

  • 5/5 Chi 3 months ago on Google New
    I’d love to express my gratitude to Saschel Lee who help me with placing the order. Due to the credit card issue the order was canceled twice. Saschel reached out to me and made the payment. She has shown her professionalism and patience during this.

  • 5/5 David B. 1 year ago on Google
    Purchased a ruby necklace from GemsNY about 10 years ago and decided to try to find some matching earrings. The staff was super helpful and pulled their images from the stone they sold me and found me options for the best match for the earrings. Would never hesitate to go back there for my next purchase.

  • 5/5 Anna C. 3 years ago on Google
    My husband and I are celebrating our 25th anniversary this year and decided to get new rings. I am so happy I came across gemsny.com. The selection was superb. Customer service was quick and excellent with any questions I had. The website was easy to work with and ordering was easy. Shipping was quick to my door and the rings were absolutely stunning and perfect. Thank you for a wonderful experience and look forward to buying from gemsny in the future.

  • 5/5 Sharie D. 1 year ago on Google
    I worked Saschel from Gems NY in getting my fiancé and my wedding bands resized. She helped me through each step of the way, having to mail it back and forth from a different state between trips from Costa Rica. Not only did she accommodate us every step of the way, but also waived the resizing fee and was quick to respond to any and all questions. We bought our rings here, and would highly recommend them to anyone else! Beautiful quality products and customer service that is second to none. Thank you so much!

  • 5/5 J T. 1 year ago on Google
    I was hesitant of ordering online, but was pleased with the result. The process of selecting a stone and then the ring setting was easy, what was created by GemsNY was accurate to what I had chosen, delivery was quicker than promised, and after careful online shopping, I can attest the price was good. I had one phone conversation with the vendor, and it was helpful.

  • 5/5 Robin 1 year ago on Google
    My husband recently passed away and I was wanting a custom ring in his memory. I came across GemsNY and talked with them about what I was looking for. They walked me through the process and sent cad renderings for my approval. The ring is even more then I had envisioned, the quality is outstanding and the price was great. I have to say that Sashel Lee, the client advisor that helped me was incredible and helped me so much through the whole process. I highly recommend GemsNY! They will be my only jewelry source from this point on.

  • 5/5 Christopher D. 2 years ago on Google
    I have rated GemsNY five stars because everything that I have experienced with them has been top quality. The service online both in person and digitally has been great. Very professional, friendly, and accommodating.. And last but not least, the quality of the sapphire stones I have ordered has been Superior and the prices are very very good.

  • 5/5 Mai 3 years ago on Google
    Thank you so much for a beautiful ring. Fast service, great price, and amazing stuff. It is the best jewelry store. Thank you for fantastic service, Vishnu and Joseph. If I need a jewelry I will buy from GemsNY again.

  • 5/5 Tom M. 3 years ago on Google
    Custom designed a few weeks before Christmas. Delivered on time. LOOKS AMAZING, VERY HAPPY WIFE! Gems NY met my needs in a timely and professional manner. Very nice quality pink sapphire and diamond ring. CAD designs sent via email made the design process easy and enjoyable. Vishnu made the transaction go smoothly. Thank you, George.

  • 5/5 Hashim N. 2 years ago on Google
    I spent over a week looking for the best website to purchase an engagement ring. I navigated across just about every website you could think of for diamonds. After doing price comparisons for the my requirements, I found GemsNY to be the best (i.e., the most affordable - because why pay more for the same thing on a different website?). With my order overall, Saschel was very helpful and quick to get back to me in answering my questions. The ring looks absolutely stunning, and for the price, I see no other reason than to shop here. I've told all my friends about this website and rightfully so, they deserve the attention not only for what they do, but especially for their dedication to customer satisfaction and customer service.

  • 5/5 Ron S. 2 years ago on Google
    My first experience and it was excellent. I was nervous about ordering online BUT the ring is so true to what I saw. Set exactly the way I wanted.Same as described. Just excellent.! The ring arrived faster than expected to my delight. Beautifully packaged.If I called a real person answers right away,no pushing a million buttons. A really great experience and at great prices. I am very happy.


Call +1 212-575-1672 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ On-site services
    • ✓️ In-store shopping

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