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Timeless Diamonds image

Timeless Diamonds

Jewelry store Jewelry designer Diamond dealer

Compact showroom providing custom diamond engagement rings, wedding bands & other fine jewelry. People often mention ring, Timeless, Diamonds, engagement, Joseph, diamonds, diamond, rings, customer, purchase,


Address

9 West 47th Street no longer at this address Timeless Diamonds is currently relocating and is temporarily closed, New York, NY 10036

Website

www.timeless-diamonds.com

Contact

(212) 869-5306

Rating on Google Maps

4.50 (26 reviews)

Open on Google Maps

Working Hours

  • .: Hide open hours for the week

Featured Reviews


Frequently mentioned in reviews: ring (36) Timeless (22) Diamonds (20) engagement (16) Joseph (14) diamonds (14) diamond (13) rings (12) customer (11) purchase (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Amanda B. 5 years ago on Google
    Great customer service and a warm atmosphere- I came in with uncertainty, barely any knowledge concerning engagement rings, and a slew of questions. Joseph and his experienced team were helpful, patient, kind, and educated me on every aspect of rings, diamonds, cuts, etc. They stood on integrity and put the customer first, and would not sell me anything until all my questions were fulfilled and the ring was to my liking. Their welcoming attitude and vast knowledge of their craft put me at ease, leaving me feeling confident in purchasing a ring with them and many more in the future. They were expedient and the ring came out flawlessly. I highly recommend this place for any jewelry- related purchase.
    1 person found this review helpful 👍

  • 5/5 Jimmy Y. 5 years ago on Google • 168 reviews
    Good deal, great prices, friendly people.

  • 5/5 Marcial Z. 5 years ago on Google • 17 reviews
    Look no further than Timeless Diamonds for any of your jewelry needs! I must confess that I am quite a challenging customer to win over. But Joe and his charming ways found a way to win me over by being fair, real, and brutally honest. He truly understands the importance of first impressions and good customer service, after all its about establishing relationships. I was very impressed with how he treated my girlfriend and I. I can tell this man really cares about his clients and not just the money. I will undoubtedly be returning to Joe and I would recommend this treasure to anyone in the market for jewelry. Thanks Joe for leaving a lasting impression!

  • 1/5 PC 3 years ago on Google • 15 reviews
    We bought my engagement ring from Joe, and very shortly after we got engaged, we started to have all sorts of issues. Not even a week after getting engaged, the diamonds around the band started to fall off. Joe and his team fixed it, but soon other diamonds continued to fall off. This became an ongoing process. Less than a year after the ring was purchased, the actual main diamond fell off! THAT IS RIGHT. THE MAIN DIAMOND JUST FELL OFF!!!! I have not even heard of this happening to anyone else. Luckily, I realized right away and found the stone. We took the ring to a different jeweler who pointed out all sorts of issues with the design, the likely cause of why the center diamond came off. The new jeweler readjusted all the diamonds and made a new head for the main stone. The band was originally from platinum. Now, 3 years after we purchased the ring, the band actually cracked. I cannot warn you enough. Do not shop here! Do not get anything valuable from Joe and his store! The quality is EXTREMELY POOR, and so is their service. Plus your future fiance will be extremely annoyed.

  • 5/5 sheldon r. 5 years ago on Google • 7 reviews
    Service and quality is A1 I’ve been purchasing jewelry from timeless Dimond for over 10 years now.

  • 5/5 Unique S. 3 years ago on Google • 3 reviews
    Joseph and his staff welcomed me when I stopped in to inquire about repairing my diamond engagement ring. The setting had worn away from 20 plus years of wear. Knowing I was not visiting to purchase Joseph, treated me as a lifelong customer. He showed me samples of new prongs, and I was reassured that my ring would be restored. I am so happy with Joseph and his staff at Timeless Diamonds!

  • 5/5 Michael W. 7 years ago on Google • 3 reviews
    I purchased my wife's engagement ring and both of our wedding rings a few years ago. Joe and his staff were amazing at helping us choose the right rings. Recently, a few of the tiny micropave diamonds fell out of a couple of the rings due to them being platinum and the bands so thin (my wife's preference). We brought them back to Timeless Diamonds and they fixed the rings while we waited and they look perfect!! We won't be going to any other jeweler again! Highly recommend!!

  • 5/5 Alyssa L. 5 years ago on Google
    I had my wedding and engagement ring made for me by Joseph. Never making a ring before, the process can be stressful. Joe helped me and took his time, making the experience amazing. It has been roughly 2 years since the rings have been made and they are stellar still. Joe made my husband and I custom engagement and wedding rings. He is truly an artist and keeps you updated throughout the entire process which took 3 weeks.

  • 5/5 marcus j. 5 years ago on Google
    11/13/2018 I had been on the market looking for a new diamond cross piece for about a year or so the problem was nothing I was seeing was what I was looking for. That all changed when I wound up at Timeless Diamonds and got more than what I could ever want. They had a very nice selection of diamond crosses in the window but none of them were speaking to me. Rather than being pressured to buy something I did not want (like many many other stores on this street) Joseph recommended doing a custom piece that way it would be exactly what I wanted. I described to him what I was looking for and he sketched out the piece, in detail from how big the actual piece was going to be, what kind of diamonds he was going to use, and how long the whole process would take. Joseph made me feel confident and at ease and had the most compassionate and welcoming personality as well as knowledge about the whole piece at hand, he was very straight forward and did not play any games with how much it would cost or how long it would take, and I had a gut feeling I was in great hands. Joe said it would take approximately two weeks, but might be sooner not more, and within a week I got a call that my piece was ready for pickup. I cannot thank Joe and his team enough for making this piece to a T and exactly how I pictured it and wanted. I will definitely be recommending you to everyone I know and will be back for more. Thank you, thank you, thank you!

  • 5/5 David B. 5 years ago on Google
    Hi - thanks in advance for reading this review. I shopped seriously at four other stores in the diamond district as well as Blue Nile and James Allen. Hands down Mr. Joseph has the best diamonds, settings, and prices.Their level of service, education, and patience is unrivaled. Mr. Joseph and his staff really put themselves in your shoes and help you throughout the entire process. At no point did I feel pressured to increase my budget or feel any discomfort. Mr. Joseph helped me find a brilliant 2 carat round diamond and pavé setting. The ring was custom made and delivered ahead of schedule. I truly and highly recommend that you visit Timeless Diamonds and shop around the diamond district. You'll genuinely find that Mr. Joseph lives up to his tremendous reputation and positive reviews. Hope this helps.

  • 5/5 Alex I. 5 years ago on Google
    People always tell me that buying an engagement ring is as difficult as buying a car but I didn't feel that way at Timeless Diamonds. Before coming to Timeless Diamonds, my fiancé and I have looked at engagement rings online but in the end we decided we wanted a more personal experience in choosing the ring.We decided to check it out and our first experience there was with Joseph who was super helpful in explaining the 4 Cs and showing us diamonds that are within our budget. I was very grateful that even though he knew we weren't going to purchase anything that day, he was very patient in explaining and did not push us. In the end, we didn't even look at other stores and came back two more times and finally purchased the ring. I feel like you just can't beat the price and service at Timeless Diamonds and would recommend this place to anyone who is looking to purchase rings or jewelry.

  • 5/5 John C. 6 years ago on Google • 2 reviews
    Great experience working with Joe to pick out the perfect, ever-lasting engagement ring for my fiance. This is the most meaningful purchase I have ever made and Timeless Diamonds couldn't have made it any more comfortable then they did.

  • 5/5 Lloyd D. 2 years ago on Google • 1 review
    As a young man, I struggled to find the right engagement ring for my girlfriend amid a seemingly inexhaustible array of options across the various stores in the area and closer to home. Thankfully, I was blessed to have met Joe, who felt more like a friendly advisor than a shrewd salesman and gave me a square deal on the ring that came to win my now-fiancée's heart. Thank you to Joe and the entire Timeless Diamond team!

  • 5/5 Kathryn P. 5 years ago on Google • 2 reviews
    I had a unique anniversary band bought from Joe 11 years ago that was lost. Knowing the approximate date of the purchase, he was able to find the receipt and recreate the identical ring for me. I was more than thrilled to have back the ring that I loved, and Joe was more than helpful and professional in the process.

  • 5/5 Frank M. 7 years ago on Google • 2 reviews
    Dec.2016 - Another GREAT experience with Joe and Andrea at Timeless Diamonds! My wive and I decided to stop in last minute to see if they could fix a small issue (our problem, nothing wrong with what they sold us) with an item we purchase from them a few years back. I called on a Sunday not knowing they were closed and Joe answered. He confirmed that they were closed and said that they would be open and even offered to get into to office early so we could get in with enough time to catch our flight back home. I spoke with Joe regarding the issue which was our fault while my wife looked at rings with Andrea. Our visit with them was great as always. In the end, Joe fixed our issue at a minimal cost and my wife found a ring she love. My wife and I have been customers of Timeless Diamonds for 7 years. We visit them every time that we are in New York. The staff is always friendly and extremely helpful. On several occasions they have gone out of their way to make us happy, such as the time that we purchased diamond stud earrings. We walked in late in the day to look for earrings, we found a pair that my wife loved but they didn't have screw backs. They said it would be no problem to have them changed to what we wanted. Once we agreed on the price and made the purchase, we were led through the Diamond District to have the change made. This was late in the day so everyone was closing so we needed to go to a couple of their affiliates to find one that was open. The change was done in 30 min. and we were happily on our way. They have a great selection and quality diamonds. We will continue to be customers for life.

  • 5/5 Vaughn D. 8 years ago on Google • 1 review
    I walked in with my fiancé just "looking" for an engagement ring. We had already been to many stores at this point and we found nothing that intrigued us besides 1 design we found on the web. Due to it being a custom design we we're not able to find it anywhere or anything even remotely similar. We received a quote from a few places, but timeless diamonds can not be matched in terms of giving you best quality for your budget. Not only did they give the best recommendations on what type of stone would best suit the ring but kept it within budget as well. They allowed us to see into the diamond we were going to buy which no other store allowed us to do. They also educated us PROPERLY on the 4Cs. Their customer service was just excellent. I walked out with a purchase of our engagement ring and after it was ready a few weeks later it came out more magnificent than I could have imagined. They do excellent work! Definitely will be back to get my bands.

  • 5/5 Cliff G. 5 years ago on Google • 1 review
    Timeless Diamonds is the absolutely best location for an engagement ring! I worked with Joseph to design the the ring and was blown away at how perfect it is! Joseph is amazing to work with and has incredibly fair pricing. Don't waste you time going to any of the other jewelers on 47th Street, Timeless Diamonds has the best selection at the best prices!

  • 5/5 Stacey Z. 7 years ago on Google • 1 review
    We first went to timeless in 2010 when we picked out my engagement ring setting. We went back a year later to purchase our wedding bands. Mine was custom made to fit identically with my engagement ring, which is a very unique antique style setting. We went back again this year to have the other side of my wedding band made for our 5 year anniversary. Timeless did a great job matching the new wedding band to the original one. I get compliments on my ring(s) all the time! They provided great customer service and we will certainly be customers of theirs for many years to come. Highly recommend them for anyone shopping in the diamond district!

  • 5/5 Ted G. 7 years ago on Google • 1 review
    Went into Timeless Diamonds last month to buy our wedding bands on the recommendation of a friend. Everything was absolutely perfect! We worked with them to get our banda custom designed and Joe was very accommodating on the needs of our budget. Their customer service was top notch and we will be back soon! If you're shopping in the diamond district, this is the place to go!

  • 5/5 Eden R. 7 years ago on Google • 1 review
    My husband got my engagement ring from Timeless Diamonds 3 years ago. Andrea and Joe had been amazing throughout the whole process on educating my husband on diamonds and also working with him to custom design the perfect ring for me. He had such a great experience that we went back to get our wedding bands. Just recently I got my left hand stuck on luggage while traveling (long story) and I lost one of the diamonds from the halo setting. As expected Joe and Andrea made the replacement and repair process effortless. We will continue to use Timelines Diamonds for all our Jewelry purchases!

  • 5/5 T D. 5 years ago on Google • 1 review
    Out of all of the places that my son and I have researched and went to shop around, Timeless Diamonds sincerely has the most excellent quality diamonds for the best prices. At first, I didn't believe him... But now I know. Especially since her ring sparkles and gleams like crazy, regardless of where she is, in low light settings too. The D flawless Marquis ring also came with GIA appraisal documents and a bunch of other papers explaining the ring in fine detail. Yes - he got it insured. My favorite though is Timeless Diamond's customer service, which is impeccable. They make you feel like you're not just a customer, but part of their family. Super honest, genuine, knowledgeable, and willing to take their time to explain to you everything you need to know. Their attention to detail is insane and they are quick to address any issues (if there are any). Oh - and they remember all of their customers! Nicest family run business in the diamond district! I needed to use my phone to call my daughter and my phone was out of battery and they offered to charge my phone! Impeccable customer service- absolute top notch people. Picking rings is such an intimate and personal process - I'm so glad that we didn't settle for brand names that have lower quality diamonds, but are crazy $$$$. Everyone is acclimated to wanting a blue box with a white ribbon too, but seriously... Not worth it. Just go look at the differences in person, please. The location for Timeless Diamonds is also terrific. They are located in the Diamond District, right next to Blake and Todds off the corner of 5th ave, the sixth store after the Sephora. I can tell you confidently that Timeless Diamonds is always the only store bustling with the most activity, while all of the other stores look on enviously LOL. Experience the magic yourself. Thank you so much to Timeless Diamonds for my future daughter in laws dream ring and creating the most exquisite custom setting. Also... Who doesn't love a mom-and-pop shop?


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