Listen to all the reviews! This office is definitely a scam. I went as a new patient for a simple physical exam and I got labs and chest X-ray done. I was told all this would be covered on this visit. Lo and behold I was charged $50 for the chest X-ray, fine I paid it. Few weeks later I got a bill for the labs. I called my Insurance and they told me it's because the doctors office didn't use the correct billing code for preventive care which it was since I was only there for a physical check up! The billing person from the doctors office, Andy was so rude and very condescending. I should've known before coming to this office. I'm currently in the middle of fighting to get my bills fixed but at this point I have low hopes. Read all the yelp reviewer, a lot of people had gotten huge bills from visiting this office. Please please go somewhere else.

I was looking for a new doctor. I’m 49 years old. I asked to have all blood work done including hormones especially. Turns out she forgot to test my hormones my blood was only tested for everything else. When I take a day off from work and ask a new doctor that I’d like to be tested for everything and it was not done. I don’t feel she listens or retains a patients request. I also mentioned I was getting colds constant. She mentioned testing for the flu that was not done either. I was tested for allergies . Apparently that was not done correctly because I should have had a reaction to some of it according to the doctor. I was asked if I took medication the night before which I did not. So they weren’t sure what happened. Overall she was a nice person but not what I’m looking for. I will search for a new doctor with who I can continue going for yearly check ups etc. Someone who is thorough and listens carefully and can execute what is needed to the T.

I was going to become their new patient but... They required my credit card information. It is their office policy. I've never heard of such policy for the medical office. So I had to cancel my appointment. They would not take me without it even though I have medical insurance. I wish I knew about this at the time of making the appointment. What a waste of my time.

I came in today for a physical, the tech who took checked my blood pressure was great. Then I saw Dr, he was great as well. The Dr requested that I get an allergy test as well as my labs. Once the Dr left the allergy tech was supposed to come in. After about 15 minutes she came in and told me to fill out the allergy survey, she said she'd be back in 2 minutes to do the test. 20 minutes later there is no sign of her, after 30 minutes I put my clothes back on and walked out of the room to physically find her. I saw her around the corner chatting with other co-workers, once she saw me she said "Oh I forgot you were in there". This is completely unacceptable, everyone knows Dr apt can take a while but I came in for a physical and spent 2 hrs in the office and didn't even get to complete the exam. Once the allergy lady finally came back in I had to do the allergy exam which took another 15 minutes. Then they said go upstairs and get my labs done. By this time 2 hrs had passed and there were several others waiting to get labs. I left and was told to come back to get my labs at another time. Its honestly absurd that a standard physical takes over 2 hrs, not once did the Dr come back and tell me what he prescribed me or how to take the medicine. The allergy tech "forgot about me" (her own words) and I didn't even get to complete the exam. Go elsewhere, there is zero sense of urgency and you'll likely be forgotten about like I was.

Used to be a good place. The doctors are great, however, the billing insurance handlers are horrible. I have been going there ten years. They called me literally ten minutes before my appointment that had been on the calendar for weeks to tell me that the practice no longer takes my insurance (a major carrier). I took a day off of work for this and was told “don’t worry, we won’t charge you for not coming in.”

I was looking to change doctors since I changed jobs and the location wasn’t easy to get to anymore. I chose Dr. Tarar due to her amazing online reviews and I’m so glad I did!! She is hands down the kindest doctor I’ve had to date. She’s so easy to talk to and really listens to everything you say. I felt that I was being looked after with a lot of care and I’m happy she’s my new primary doctor ☺️

I thought I had already written a review which is why I didn't do it sooner; and that is a disservice to the rest of the Midtown community. MOM-Midtown East is the best. I started coming here after I moved to NYC in 2019 and seeing Dr. Kini is amazing and the reason I keep coming back. I moved to Jersey City recently and after trying a few doctors in my area I make the commute just to be seen my the MoM team. They're thorough, listen to all of your concerns, and explore all options

Dr. Sales was amazing! So personable and I didn’t feel rushed at all. She took her time, we had a real conversation about all my concerns and needs and she was very understanding. I loved how she took the time to also connect with me on things that I was experiencing, making an often scary and transactional process feel so caring and inviting. Ended up staying longer than anticipated because she wanted to run some tests immediately and I’ve never been more grateful. Even the referrals were done swiftly and on site. Actually looking forward to my next visit. Aside from my experience with Dr. Sales, the entire MOM staff was superb. My favorite part was how welcoming they were. Usually you get expressionless medical staff, but this was not the case. Highly recommend MOM and Dr. Sales.

I just wrote a Yelp review for this awful place. Do yourself a favor and DON’T GO HERE!!!! If it was just the disorganization, I might be a little more forgiving. But the bedside manner of Dr. Braunstein is REPULSIVE!! Over a week ago, I came in to get medical clearance for an upcoming surgery. My usual doctor saw me, said all was good, and sent me on my way. Well I recently received news from my place of surgery that I now need blood work because the doctor didn’t do that. I speak with a rep from MOM and she tells me I can come in at anytime to get the blood work done. I arrive at the office, am told to wait for the doctor, next thing I know Dr. Braunstein comes out berating me saying I don’t need it, etc. I explain that I’m only doing what my surgeon is requesting and if he has questions, he should ask them, because I’m just the patient. He tells me “I don’t have time for this” and just walks away. Awful tone, made me feel terrible! So bad I was crying in the lobby while everyone else around completely ignored the situation. I felt completely unsafe. I’ve NEVER been treated this way by a medical professional!!! I feel bad for any of his patients. What a complete jerk! I’m never returning to this awful place!!! I’m already stressed about this surgery, and this experience makes me want to throw up. BEWARE, STAY AWAY!!!

Very efficient, convenient and clean facility with comprehensive annual physical and all on-site testing. Dr Lucchesi took her time to listen to my concerns, address my questions and offered to refer some specialists. She was patient and compassionate. Really glad I found this location and great medical team for my annual physicals.

Amazing experience and highly recommend Dr. Olivia Lucchesi. Extremely knowledgeable, helpful and patient. She remembered my concerns and does her homework beforehand to come in with proper advice and follow-up. Outstanding communication. She is also great at follow up re: results and referrals. If you have the chance to book with her, go for it. You won’t regret it!

Overall my experience with Dr. Kapoor and the entire staff at Medical Offices of Manhattan was fantastic. I felt like my exam was very thorough and I really felt heard and important. Every single member of the staff who I interacted with was wonderful, friendly and warm. I did wait a little over half an hour to be seen but admittedly I arrived early and it was a busy day of the week. Regardless of the wait, I am going to keep coming back and will recommend this location and these doctors to anyone and everyone I can. I felt like I got high quality care from an experienced team and I’m so happy to have a doctor with such a great bedside manner and a wonderful rapport. Highly highly recommend!

love dr sales— She is an excellent addition to the practice. She is caring, empathetic, and deeply wise physician. She listens and she problems solves with you. She truly cares. She is a Great doctor and makes me feel very comfortable because she’s incredibly thorough and wise

Highly recommend Dr. Braunstein as a primary care doctor. He listens and is responsive. Have recommended many friends.

After searching for years for the perfect PCP, I finally found mine! Dr. Kapoor is nothing short of wonderful! In addition to being incredibly thorough(leaving no stone unturned), her bedside manner is incredibly gentle and compassionate. Definitely a 5 star doctor.

Dr. Kini is kind, thorough, attentive and accessible. She gives a lot of feedback and seems to actively care about her patients. She’s extremely knowledgeable and is excellent with referrals for specialists in an event that I needed one. I’d recommend her in a heartbeat!

Love this office and love Dr. Sales! From checking in with reception to prelim exam with the assistant and my appointment with Dr. Sales, everyone was so kind. From beginning to end, I felt like the staff was welcoming and attentive. Dr. Sales patiently listened to my concerns and walked me through everything for follow-up, I love that she took the time to explain things to me, and made suggestions for health maintenance. Thank you Dr. Sales!

I cannot say enough positive things about Dr. Sitembile Sales. She is the best physician I have ever had! She is genuinely caring and takes her time to do what is right by the patient; she conducts thorough assessments and discusses the risk and benefits of treatment next steps. Despite having a full schedule, I never felt rushed or that my needs were being deprioritized. She is incredibly meticulous and I feel comforted knowing I am under her care. She has changed my perspective on my medical trajectory for the better. She is truly an exceptional physician and I am so grateful to her!

excellent care from the moment you walk in. high professionalism all the way around. Dr. Alex was terrific, patient, and knowledgeable. my visit was truly a superior experience especially compared to other health care experiences I've had at large hospitals where the anonymity and bureaucracy is quite a barrier.

Not the closest location for me, but because the staff is so friendly and attentive, I always return here. They’re on time for appointments and doctors are quick to come by your room. There’s always someone available to text/call about scheduling too which is such a plus. I visited with Olivia Lucchesi, PA and had such a great experience, everyone here helps you feel comfortable and is very patient. Can’t recommend this location enough!

Absolutely loved it there it is clean and well organized and the doctors are informative, Patient and nice

I'm not one for posting reviews but I had such a lovely experience with Dr.Lucchesi, I had to share it! I have been searching for a primary care doctor who I feel truly listened to me for years and I fee like I have found that Dr. in Dr.Lucchesi. She listened to my concerns, made me feel well taken care of and offered up potential solutions and referrals rather than dismissing my symptoms. I would highly recommend her!

I absolutely LOVE Dr. Alex, she is the best! She is very thorough, patient and truly cares about her patients.I have referred several family and friends to her and they all feel the same about her. I recommend her 10000%.

Dr Braunstein has been my doctor for a few years now and he’s the best primary care doc I’ve had. He’s up-to-date on everything, applies the best science, but then tailors it to apply to the individual. He takes into account the whole patient and his knowledge of their personal experience. He doesn’t practice cookie cutter medicine. Highly recommend.

I have never in my life seen such a disorganized practice. Don’t ever expect them to give you a call back within a timely manner. It will take weeks to get in touch with your provider. There is no escalation process for when you need something urgently from your provider. It has caused me to miss important treatments and medications that were timely. I would not recommend this to anyone.

Wonderful experience! The staff was courteous and friendly! Dr.Kim far exceeded my expectations. He was caring and thorough. Dr. Kim’s bedside manners makes patients feel at ease. I recommend Dr.Kim to anyone who seeks a genuine caring doctor.

I've been seeing Dr. Kapoor for around six years. She truly is my primary care. She knows me well and always remembers my history. Won't see anyone else. The facilities are clean and all the staff is very friendly.

I saw Olivia Lucchesi. She is very professional and cares for people. Unlike previous physicians I've encountered, she gives me her undivided attention and never rushes our appointments. She even took the time to review my EKG results while I was undergoing other tests, promptly returning with the findings. She explained everything in the way I can understand. Additionally, she proactively reminds me to schedule vital appointments such as eye and dental exams. I would definitely make appointments with her again.

Very thorough on getting you right on track. Dr. Belthoff Kyrstin ,listened and took my concerns seriously and explains things clearly. The whole staff from the front desk to their amazing MA , Joanna were great and made my experience very pleasant. Did not have to wait too long as well. Definitely recommend.

Dr. Kapoor is the best doctor that I've had to date, and I've had some great doctors. She has exemplary beside manner, she is patient and takes her time to review lab and test results in details. When you leave MOM office...you feel like you were seen and heard. You also leave with a realistic action plan, that will yield the best results on your return follow-up visit.

Dr. Seilhan is a great doctor - she listens to everything you have to say and explores every possible avenue of diagnosis and treatment, which stands in stark contrast to many of my past doctors. The facilities are also very comfortable, making an appointment is a breeze, and transferring my records was as simple as one email.

My wife and I consulted with Dr Lisa Alex for the first time since our primary doctor of over 20 years had just retired. We didn’t know what to expect from a new doctor and new office because we were so accustomed to our long time doctor. Dr Lisa Alex and the staff at the office made us feel very welcome and most importantly Dr Lisa Alex was very thorough and took the time to get to know us. We both felt at ease that Dr Alex would be able to fill the void as our primary doctor going forward.

Dr. Khosla was amazing made me feel super comfortable and was very knowledgeable. Happy to have found a great primary doctor !

Very kind and personable! Fast and to the point! The Medical Offices of Manhattan are great as well. I made an appointment in the middle of the night and was called back shortly after to confirm.

Extremely disappointing experience. The first time I went in the doctor had some good advice to give. However, when she ran some tests that took a few days to get back, she didn't bother to follow up with the test results. I called her thrice to try and discuss the results but to no avail. I was left trying to figure out the results meant myself. The second time I visited a different doctor (Dr. Christy Cherian) she said she would send my prescription directly to Capsule, on online prescription service. They had some confusion about the prescription and for the last 2 days both Capsule and I have been rigorously trying to get in touch with the doctor for a clarification but to no avail. I still haven't got my prescription even though I am in acute pain (for no fault of Capsule). I will not be going back here.

Dr. Anton Rostovsky is an excellent physician, with extraordinarily comforting transparency and bedside manner. Dr. Rostovsky exemplifies the highest standard of proficiency in primary care medicine.

Dr Alex, is the best primary Doctor at Mom. Dr Alex is very efficient in her work. It is great to have a primary Doctor that truly goes out of her way to give you the best care possible. It is nice to be treated to be as a patient and not a customer. I have experienced this in other medical offices! It is my pleasure to have Dr Alex as my physician.

PA Johnston was very attentive of my needs. I asked her for a recommendation for additional services and she had the information available to my email before the end of day. She showed a genuine concern and took her time to make sure I had everything I needed. I would definitely recommend!

This was a great experience from start to finish. I went in for my annual physical checkup. I found the staff very polite, efficient and thorough. I was seen by Talia Sanieoff, PA-C and she took her time to review all the relevant information about my results with me. I also appreciated that she was compassionate and addressed all my concerns. I would definitely visit this medical office again.

Dr. Josephine Julian is wonderful! I feel like I can really trust her. She is knowledgeable and wise, compassionate, patient/calm and answers my questions. I also appreciated that she is aware of aspects of Asian health. I just had my annual visit and was very satisfied with everything at the office, from the staff to the environment, etc. This was at the 65th St location.

I recently booked my first annual physical with Dr. Patel, which I was assured would be fully covered since my insurance was in-network. I came in expecting just a physical, and communicated that to everyone I talked to, including Dr. Patel. When Dr. Patel walked into the room, she immediately started trying to upsell me to see MOM and other specialists like dermatologists and allergists even though I had no issues in any of those areas that would warrant those visits. Then, she ordered an extraneous service with another MOM department since she thought she heard something odd with her tools. I didn’t argue since I was pretty scared by her prelim diagnosis. Then the other department came back saying there was no problem. A week later, I was hit with a $1.3k bill from MOM- this is after the portion covered by my in-network insurance. This was quite literally the worst doctor’s experience I’ve ever had, and would recommend to steer clear unless you want to be scared into paying for services you don’t need. UPDATE: I reached out to Stephanie, and she connected me with Mary, the billing manager, who provided me with a detailed breakdown of my bill and helped get me a discount. Triple check with your insurance on which services are covered for an annual physical before going here and be careful what you consent to.

The office staff is very friendly and welcoming. Dr. Kini is amazing. She is friendly and caring. She takes the time to listen and answer all your questions. She always remembers to ask about my daughter even after it's been a while since I last saw her. It is great to see a doctor who is not just all business but is all about the whole person.

Really liked Dr. Alex. My first impression - very nice, a great listener, and seems to care about me as a patient. The office staff is friendly and efficient. I arrived 15 minutes early and I was in the room with a nurse by my appointment time. Lab across the hall also quick and easy with a fast turnaround. I would highly recommend.

Talia is one of the best doctors I’ve been to. She’s dealt with my condition as thoroughly as possible, even connecting with other physicians and specialists to get the correct path forward for me. I always feel heard and am not afraid to ask questions or for advice. I’m very thankful for Talia’s care!

I hate doctors. No...I don't really hate them, but for some reason I have an irrational fear of them. So much so, that I think I suffer from something called "White Coat" syndrome. But even with my phobia, I have to recommend MOM. Their bed-side manner is A+. Their facilities are clean and tidy and the nurses are so sweet and easy to talk to. And let's not forget Dr. Braunstein. He's quick, but thorough, which is what I love. He tries to get me out as quickly as possible, but tells it like it is and I respect that. MOM take really good care of me and I plan to live till 100, so this relationship will probably last FOREVER!

I was recommended to Dr. Alex by a family member and had my physical done on a Saturday morning. Not only do they have weekend appointments they also have some evenings which is very convenient. Her MA Melissa made my experience very enjoyable and made me feel comfortable every step of the way. Dr. Lisa Alex has great bedside manner and I recommend her to anyone looking for a great doctor that takes time to listen and understands great quality care. Thank you Dr. Alex and Melissa!

Doctor Persaud was pleasant, thorough and made sure I was fully aware of treatment options. The appointment was efficient whilst still answering all questions. She even called me the next day to check in and offer an alternative pharmacy for my prescriptions at a lower price.

Dr Alex and her entire team at Medical Offices of Manhattan (Midtown East) are superb. Dr Alex is professional, knowledgeable, and provides detailed and clear information; she is also very approachable and easy to work with.The staff from the front desk to the medical assistants/technicians are also wonderful. I've been telling all my coworkers how happy I am to have been referred to this practice by one of my other physicians.

Loved Dr. Alex! I haven’t seen a doctor in about 8 years. I always hated going and feeling judged. Dr. Alex was amazing. She was kind, friendly and most importantly she explained everything she was doing and also really took the time to assess my needs and talk through potential plans to help address my questions and concerns. Best office experience I have had in a while!

I would definitely recommend Dr. Lisa Alex of MOM after my first time visit with her the other day. She was very kind, able to help address all of the topics I wanted to discuss around my health, and I truly look forward to continuing to receive care from this practice! A plus - she also asked what my pronouns were prior to receiving care and it truly made all the difference in my experience.

Dr. Lisa Alex is an incredible provider with impeccable bedside manner. She consistently caters to my needs, and my issues always get resolved in a timely manner. My visits are always pleasant and swift. It is generally a pleasant experience interacting with all of the physicians assistants and front desk. I highly recommend Dr. Lisa Alex as a primary care physician!

Dr Lisa Alex is an amazing doctor. She’s sweet, thorough and very personable. She shows empathy and compassion and gives me confidence in my care because she keeps working until she finds a solution. She goes above and beyond, takes her time and explains everything thoroughly. She’s a real sweetheart but I’m afraid to post this because then it will be impossible to get an appointment!!! Really she’s amazing. Especially if you’re a complicated case, I highly recommend her. Also dealing with her office is easy and it is professional. Keep up the great work Dr. Alex and Medical Office of Manhattan! I’m very grateful.

I was looking for a pcp to replace one that I had for years. She retired in late 2019. It been a difficult search. My sister recommended Dr Alex and for that I am forever grateful. Dr Alex is kind, engaging and, most importantly, thorough. The office was clean and the staff courteous. I’m looking forward to a smooth doctor patient relationship in the coming years.

I've been a patient here for a little over a year. At first, I was happy with the care I received, but one year later and I've encountered nothing but problems. The first issue I've had was with a charting error. I live with multiple chronic illnesses & needed a doctor's note about those. When I called the offices, I was told that my doctor, Dr. Julian, hadn't properly charted my illnesses at all. One illness was incorrectly written as having been diagnosed in 2022 (I've lived with this illness since 1998 so that was incorrect...) and the other, MAJOR illness wasn't in my record AT ALL. I know doctors aren't always the best at note keeping, but it is pretty egregious to leave something like that off a medical record completely. I spent a lot of time discussing my medical history with her and documenting my history through the office's forms. At best, this disconnect demonstrates a lack of organization and respect, and at worst, this disconnect could potentially be dangerous. The second issue I've had as of late is with trying to get in touch with anyone--it's nearly impossible to get a competent employee on the phone. When you are able to connect with someone, they claim they don't have the ability to transfer calls, refuse to give you their name & repeat the same phrase over and over again "rest assured, a manager will be in touch with you soon." It seems like they use a third party call center rather than office staff. Today, the woman I was speaking with told me she was not authorized to disclose her name, her manager's name or whether she was calling me from a MOM office at all. Maybe this is a common practice, but I don't believe patients should be forced to go through multiple layers of confused, and incompetent call center employees whenever they have an issue with their health or medical bill. I'm very disappointed with MOM and would advise all prospective patients to think about whether personal connection is important to them. If so, find a different provider. UPDATE: Though it took writing this review, I was contacted by Stephanie almost immediately. I was also contacted by Merry from billing who was able to resolve my billing issue quickly. I've since spoken to a few more managers from the patient care team and I appreciate their efforts to investigate my concerns. This is the level of attentiveness patients should be receiving from the jump, and I hope MOM continues to hear feedback and implement necessary changes.

Dr. Lisa Alex has been my primary care physician for a couple years. I don't normally do reviews, but Dr. Lisa Alex deserves one. She's wonderful! You can see her intensely and actively listening to my issues/concerns to see what follow-up questions to ask. She provides care that makes a difference in my life and recommends follow-up doctors only if needed. Thank you Dr. Lisa Alex!

This was honestly the most amazing general practitioner's appointment experience I've ever had. Not only was Dr. Sales amazing and kind and thorough and caring, but so was her medical assistant and the rest of the staff at the office. If only ever medical office experience was like the one I had at this office, then going to the doctor would not have been such a scary concept.

Both workers who assisted in my blood getting taken were absolutely wonderful! I have historically really small veins so normally techs struggle to draw blood and have to prick me multiple times on both arms but the ladies at MOM were so great and did it in one go. They were so friendly, calming and welcoming. I wish they could be there anytime I have to get blood drawn

If it were possible to leave a "ZERO" score, I would, They have a friendly staff and the doctor is quite knowledgeable. Kindness and knowledge are not sufficient to cure one's ills. Doctor and staff need to follow through with their recommendations. I need prescription refills and insurance approval for a test. The refill requests have not been sent to pharmacy and medical office has not done their part to secure insurance approval for tests, I visited another group and all was taken care of promptly.

The staff is very attentive and friendly. Dr. Kapoor is very thorough and knowledgeable. I appreciate that she listens to my concerns and educated me.

All staff were attentive and understanding of patients needs. Dr. Kim is excellent and I am happy and comfortable in his care

Dr. Kini is a great listener and communicator. I felt taken care of and look forward to receiving care with her. The office was very clean and nice.

Dr. Kapoor has been my primary for years and I am so grateful for her. Shes a great listener and remembers everything I tell her. I am always so comfortable with her and always look forward to seeing her and talking to her. She is absolutely the best and I highly recommend her! I’m so happy that she is my primary doctor.