Walking inside, those who aren't aware of what the store has to offer and are love affordably will welcomed by a unique store with interesting clothing installation and setup. However, when climbing further to each of the seven floors, the experience quickly becomes other-worldly to the casual shopper. In passing, you may question the connections staff possess to even be given a position of employment. In that same thought, you may even question how much they paid to work here. With each advancing floor, you may quickly reconsider even looking at the socks. Oh, and be honest with yourself--if you have to ask for the price, you can't afford it. In all seriousness, Dover Street is a high-end clothing store offering only the most premium products of premium brands. The first two floors may only be within the everyday shopper's budget, but every guest with even the slightest interest should browse everything. As others have mentioned, security and staff workers who are all tasked with being attentive to their surroundings are present. But with a business selling brands like Gucci that have t-shirts at $5,000, this shouldn't remotely be surprising. During my recent experience here, my group of four all carried in backpacks. Employees were more attentive to us, yet with how easy shoplifting could be, it only made sense, and this did not in any regards make us feel unwanted or targeted for any explicit reason.

Such a fun store with thoughtful creative design. My daughter is excited about fashion and loved browsing here. Most of the coolest stuff was out of range but the staff was friendly and we did find something that worked for us.

The address shows on Lexington, but the entrance is located on E30th street on the corner. It’s on the 8th floor. The building has other business. Not just Gucci, I feel it’s too much going on in one location. Out of all the Gucci locations, Id recommend Wooster street as the best one.

This store is sick, expensive, and epic. We always come here every time we visit, literally every time. We usually just come to look at the new exhibits, wear fun outfits, and occasionally buy some small things. While the clothes here are typically crazy expensive, it’s cool to see this caliber of fashion this close. The bakery is also pretty cool, very healthy focused food, but delicious. The staff is very friendly if you approach them, but they won’t hound you like other luxury stores. Quick tip: Take the stairs! They are way quicker than the elevator and less crowded!

The staff have always been kind and welcoming to me. Whenever I’m in NYC, I make sure to stop at DSM. The selection this time around was a bit underwhelming but I still managed to find a few nice pieces. The store itself is very well maintained and pleasure to be at.

I do not and will not let this place entice riots and cause racial conflict in my city. There’s a petition going around to close them down due to acts of violence and then cooperating with gang associations to make a profit of reselling items. They about to go down , get ready for the revolution where all supreme will be given out free. The last thing this place cares about it peoples safety after The racist staff came outside and allowed the entire crowd to be belittled for the Burberry drop. I have pics and videos and will update them soon along with several other pieces of information on this corruption.

What was once a place to discover niche and establishing designers is now simply a place to buy established brands found across the web. Sure, some exclusives exist. These exclusives are typically unique patterns/prints, not exquisite one offs from the runway. They’re from Prada, not Andreas Grossi. They don’t make a splash and even the Kiko Kostadinov pieces were lackluster. I love Raf and Miuccia together, but they have a measly half rack while Balenciaga has a security guard post. The Walter buy was a tad predictable. Priorities are on big ticket items for the easy-to-please. I can’t blame them, easy money is easy money, but in 2022 this place must now be a beacon for NYC. It is not. With losing Opening Ceremony, Totokaelo, 10 Corso Como, Words-Smith, and Barney’s the past two years - NYC is sort of desolate for places where thoughts and commerce converge. In hindsight maybe DSM was never as transgressive as I considered it originally to be, but it FELT rebellious and groundbreaking. It FELT like I was walking into somewhere unique. It’s not just that I’ve grown, it’s that DSM doesn’t seem to have. The curation and merchandising in 2022 hasn’t progressed to include many young designers establishing themselves throughout the pandemic. It doesn’t include many NYC designers or independent American studios. What makes the London DSM store a tad more unique is their investment in UK designers and different categories like vintage books and art editions. The cafe is more accessible too. Now lacking a space for an expansive vision of retail, where are young American designers and artists going to turn? Probably LA, which right now is in much better shape than NYC on thought commerce. The LA DSM is even worse than NYC, somehow. And I hear from friends that working for DSM isn’t a positive experience so I can’t feel good about supporting them even if I did see items I wanted. I’m not saying these things because I hate DSM. I want DSM to be the best it can be despite also functioning as a capitalistic venture. The racks haven’t moved since I last visited in 2019, and the clothing doesn’t appear to reflect Spring 2022 just yet. Maybe they’re hurting fiscally, but I’m more inclined to believe they’re not putting in the effort to source and accommodate new work. It’s easier to rely on the crowds rabid for hype (and now fairly stale) brands like Supreme, Gucci, and Balenciaga. There is, however, a lovely new display of archival JPG. Thank you Courtney for leaving a quick and courteous comment about asking for a tour of exclusives next I’m in. I do know my way around the store so didn’t think to ask, BUT will next time. Perhaps there is a secret room with exclusives I don’t know about from underrepresented designers? Thanks for reading - hoping this space lives up to its potential in 2023.

Very hip place to browse for unique jewelry and clothing if you're not mainstream lux. Expensive items, but still good value if individuality is a priority.

I've just found it difficult to shop here over the years - going from floor to floor, via stairs or the shops single elevator, not knowing what's where, purchasing items separately on each floor - wish it were a more cohesive experience. I've thought that the shops sales associates could help improve this experience, but I've never met the same sales associate twice. No matter how you look at it, that high turnover negatively affects the customer experience. Just doesn't make much sense since I'm sure it affects the company's profits as well. 🤷

Where do I begin... gosh, I stoped by after my run on the afternoon and I had gym clothes on, every person was rolling their eyes when they looked at me. I was carrying on my hand my shirt that I took off after the running and the girl there thought that I stole it haha. I asked for a Medium size of a t shirt and the same girl said they are sold out without even looking and then I found like 5 of them I just had to look myself. So from her accusing me of stealing to not helping me, I'm confused what is her job there exactly??? Please humble yourself down. It is your job to help the client even if I will try everything in the store and not buy anything, you can't push me to buy stuff, free country... helloo.... I was willing to spent a lot of money but ended up walking out. The level of disrespect is beyond.

This is my fashion sanctuary. Dover street is an amazing store with a carefully curated selection of various designer boutiques. I also love the cafe with its own bakery. Pastry chef Theresa makes amazing quiches and they have some of the best Americano in the city.

Can't believe I have not been here before! Felt much more like having an up close and personal experience of a creatively curated "costume' exhibition at The Met, than being in 'a store'. Most of it beyond my budget but I could still appreciate and enjoy the art of it - and the experience of wandering the 7 floors. Haven't seen anything else quite like this. Very cool!

Perennially chic, seven level emporium and fashion Mecca from the universe of Comme Des Carcons. Highly curated assortments of both emerging and also established labels like Simone Rocha, Rick Owens and Supreme that all work amongst the various Comme brands. The way to navigate is to take the elevator to the top floor, and then descend via the stairs. Hand knit columns unify the space through most of the floors. The Rose Bakery is on the ground level. A trip to DSM is on the itinerary of every fashion zealot when visiting NYC, London, Tokyo, Los Angeles, Paris, Singapore, or Beijing.

Really cool store. It was a mix of art/fashion house vibes. Lots of really cool and unique brands, many of which were high end designer. Enjoyed walking around and looking at the different pieces!

Top of the Top The best place in the city to spend an afternoon shopping, with some of the best designers in the world on display and the Employees are all Amazing It's like another world, full of art that inspires my imagination PS be sure to stop by the cafe on the 1st floor Angelica is AMAZING

The interior of the store is amazing. Lots of avant-garde pieces, and very fun to shop and browse. Wish their online website was a little easier to look for internal information, job postings, and easier online shopping, though.

Location is a bit far from major tourist spot but in a nice neighbourhood. Building is clean, and organized store. Went twice looking for a specific product and we were told Thursday is the day some of the product would get replenished. We showed up 20mins before store opens. Short line up. But limited amount of stock its must that showing up first is ideal. Pleasant experience, very attentive and helpful staff.

Can’t afford anything here but the experience is awesome, I make sure to come here whenever I’m in the city and I love showing this place to my friends as well. Nice and varied selection, and I really like how much CDG they have in stock. Down to earth employees as well, I will definitely continue visiting in the future

Buyer Beware. I ordered a $2500 Bottega Venata ladies purse/belt bag. Online from their website. It was a Christmas gift for my wife. Their website indicated it was in stock and would arrive in time for Christmas. My credit card was charged right away. To be sure, I emailed them and they assured me that it would ship and arrive in time for Christmas. On December 21 they tell me it will arrive the week after Christmas. But wait… it gets worse. Then later that day they email me and tell me they actually don’t have the bag and they cannot find one to sell me. Instead they tried to sell me a completely different bag. So it appears that what they do is sell you items they don’t have and then they try to locate them. Empty promises. They did issue a refund after I refused to buy the alternate bag they offered. Again - buyer beware.

One of the best stores I have visited, I like how they have the concepts and essence of the brands separately, a lot of variety and trendy clothes with discounts

Friendly staff and good selection of items! They were offering glass of wine when I was there which I appreciated as well :)

this is hands down the coolest store I've ever been to, it's like shopping while walking through a art gallery. the employees were also really nice and they knew their stuff, but they sometimes took their time to check if the sizes are still avalibale.

Interesting store. Lots of floors which is a bit of a drag, as there is only one lift. Great displays as per the London original store.

Bought books but delivered in the lobby and got lost. Customer service (Christina) absolutely useless and annoying. I don’t recommend buying on their e shop because if anything happens you will just lost your money.

Interesting 7-floor designer market. Good to go once if time permits.

We are patrons of Dover Street and have been loyal for several years after receiving a recommendation from two dear friends. Unfortunately, during our recent visit in early November 2022, we couldn't help but notice that the service that was once par excellence has taken a significant decrease. We made mention of our experience to a manager and hope for the best. Thank you.

A wonderful boutique with thoughtfully designed interiors. My daughter, who is passionate about fashion, enjoyed looking around. The majority of the coolest items was out of our price range, but thanks to the helpful personnel, we were able to discover something that worked.

Had a really pleasant experience. The art exhibits are so cool as well. A kind young man named Usman was helping me out the entire time. He was very knowledgeable and helpful. Really love the staff here. Walked out with a couple of shoes and jackets!

Designer and brand streetwear store - nice to walk around and browse too

I have been going to DSM every weekend for about 6 months now. Every time I arrive, I am very nicely greeted by the staff and they are there to help at anytime. One specific employee, Jessica (on the 6th floor), has helped me every time I arrive with anything I need. Her hospital and attention to customers is like no other. I’m extremely grateful for her being there and I know I can depend on her for any questions on items while in store or through text messaging.

We were waiting for the supreme over 3hours in morning and over 2 hours in the afternoon. When we was waiting for the supreme drop, one of the customers cut the line in front of us. The staff told us he would talk to them but he just let them in. Also, the way that the staff treated me was terrible. The staff just did not let me go inside when I tried to go back for the supreme drop. I told him that I did not went to the supreme and I only went to different stores but he just wouldn’t let me in and just ignored me and treated me as a liar.

Curation is great. Store in wonderful. Staff are intentional reaching out and connecting

Placed an order online 2 weeks ago, no shipping confirmation still. Emailed a week ago no response. Call the eshop line they claim representatives our always busy and no hold option it just hangs up. Called the New York store and no one answers this phone but at least it rings.

Absolutely the MOST forward of the High Fashion Emporiums of NYC... Amazing assortment and magnificently we executed build outs.... Not to be missed!

Had spot 100 for supreme drop and everything was sold out by first come first serve, what’s the point of a reservation if it’s not gonna be applied. Workers also gave me nothing but attitude, never knew a simple question of “do you work here” was triggering. Very disappointed

Michael helped us out in the basement floor. He was very nice helping us with sizes and even recommending us to spots around the city. He did not need to do that but went above and beyond, amazing service. Everyone else was very welcoming and the store was aesthetically pleasing and clean. We’ll come again another time.