1/5 Red A. 6 months ago on Google
I
was
referred
to
Mt.
Sinai’s
Eye
and
Ear
Infirmary
by
a
doctor
from
Mt.
Sinai’s
nearby
Union
Square
location
to
run
a
culture
on
an
infection
in
my
eye
as
they
believed
it
to
be
fungal
in
nature.
I
could
not
open
my
eye
due
to
intense
sensitivity
after
12
days
of
other
symptoms
in
the
same
eye
and
non-steroid
eye
drops
were
not
working.
It
did
not
appear
the
E&E
Infirmary
nurse
had
the
notes
from
my
Union
Square
visit,
so
I
shared
verbally.
The
nurse
was
very
thorough
in
her
duties,
note-taking,
and
expectation-setting,
and
the
observing
student
was
kind.
After
an
hour
and
a
half,
I
saw
a
young
physician
for
a
first
time.
He
performed
a
visual
examination
and
came
to
no
concise
conclusion.
No
culture
was
taken.
He
asked
if
I
had
new
sexual
partners
to
which
I
responded
no.
He
vigorously
scrubbed
my
eye
with
a
dry
cotton
swab
quite
painfully
with
no
warning,
and
managed
to
swing
the
eye
equipment
into
my
stationary
head
without
acknowledging
or
apologizing.
He
dilated
my
eyes,
and
I
went
back
to
the
waiting
room
for
approximately
2
more
hours.
Patients
were
playing
music
out
loud
via
cell
phone
and
speakers,
and
there
were
dozens
of
people
waiting.
Staff
had
no
control
over
the
space.
Upon
my
2nd
visit
with
the
doctor,
I
was
asked
if
I
ever
get
sores
around
my
mouth.
I
respond
with
a
no.
Combined
with
the
question
regarding
sexual
partners,
it
was
pretty
obvious
what
direction
he
was
leaning.
He
takes
another
look,
clearly
does
not
have
a
set
diagnosis
other
than
his
herpes
hunch,
informs
me
someone
else
will
take
a
look,
and
then
audibly
speaks
with
2
physicians
just
outside
the
room
I
am
waiting
in.
The
first
topic
of
conversation
was
“why
he
didn’t
regret
taking
a
job
at
Mt.
Sinai,
but…”
which
lasted
about
8
minutes
(while
the
waiting
room
remained
full).
Then
specifics
of
my
case
are
shared.
The
three
physicians
enter
the
room.
The
2nd
physician
did
not
get
within
3
feet
of
me
and
fairly
immediately
suggested
Valtrex
as
the
logical
route.
While
I
did
not
catch,
as
they
were
not
shared,
the
2
additional
physicians’
names,
I
want
to
note
the
3rd
did
seem
to
genuinely
care
and
actually
examined
my
eyes.
With
no
culture
at
the
first
doctor’s
request,
the
trip
to
the
Eye
and
Ear
Infirmary
was
a
poor
use
of
time
that
led
to
no
additional
aid.
On
my
way
to
schedule
a
follow-up
appointment,
I
was
given
grief
by
the
man
who
was
scheduling.
I
could
see
him
clearly
with
my
one
good
eye,
but
he
thought
it
best
to
lecture
me
on
where
“his”
line
started
(not
a
single
other
patient
in
the
room),
as
if
I’d
be
back
to
use
that
information
again.
My
advice
if
you
are
referred
here
on
the
spot
is
to
get
an
external
second
opinion
and
to
not
waste
your
hours
at
this
location,
especially
if
you
have
severe
symptoms.
If
you
are
insured,
you
can
easily
set
up
and
get
to
2-4
appointments
with
personal
care
in
the
time
it
takes
to
wait
here.
While
anecdotal,
I
did
not
get
the
sense
that
this
was
a
rare
or
unique
day.
Total
time
at
the
infirmary
was
over
4
hours
and
they
did
not
prescribe
me
anything
the
initial
physician
at
Union
Square
could
not
have
in
a
fraction
of
the
time.
As
a
first-time
patient
at
Mt.
Sinai,
I
won’t
be
willingly
returning,
and
would
never
send
elderly
family
members
here.
I
will
actively
inform
friends
and
family
of
my
experience
and
where
to
go
instead.
Total
bill
was
$700
after
insurance.
Unofficial
diagnosis
was
incorrect.
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