H&M image

H&M

Clothing store Womens clothing store Cosmetics store Mens clothing store Childrens clothing store

Chain retailer supplying on-trend clothing, swimwear, accessories & shoes. People often mention store, clothes, nice,


Address

18 Church St, New York, NY 10007

Website

www2.hm.com

Contact

(855) 466-7467

Price rating

$ $$$

Rating on Google Maps

4.20 (1K reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 8 PM
  • Tuesday: 9 AM to 8 PM
  • Wednesday: 9 AM to 8 PM
  • Thursday: 9 AM to 8 PM
  • Friday: 9 AM to 8 PM
  • Saturday: 9 AM to 8 PM
  • Sunday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: store (10) clothes (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Trisha G. 2 years ago on Google • 177 reviews
    The sale rep don't ask may help. Instead they want to give you the rules and guidelines of covid-19 do's and don't. Purchase these item with poor the customer experience at this location.
    3 people found this review helpful 👍

  • 5/5 Adati T. 1 year ago on Google • 1023 reviews
    The store has a lot of options but not so confident in the quality. The staff are very helpful and attentive. It’s overall a tidy and organized store.
    1 person found this review helpful 👍

  • 4/5 Tash M. 4 years ago on Google • 199 reviews
    It's a pretty big store but there's less variety than I expected. Other than that it was a good experience in regards to service and location.
    2 people found this review helpful 👍

  • 4/5 Kanson M. 2 years ago on Google
    Sustainable Materials Recycled as Part of a Sustainable Society-it seems to be made from Materials Procured from Polyester. Even so, this fine Knit Sweater is Very Warm even though it uses only 4% Wool. The Design is also Simple. The Price is also Reasonable. .. Even Men Wear Knit Sweaters and Cotton Leggings. ..
    2 people found this review helpful 👍

  • 5/5 Nafa A. 1 year ago on Google
    They are amazing! Lugo got us a seat when my family was sitting in one of the displays. He was super courteous telling us to get up and went out of his way to find us a small stool. It’s this type of customer care that keeps the billions coming. You guys need to encourage these type of employees. Thank you!
    1 person found this review helpful 👍

  • 1/5 Artem K. 1 year ago on Google
    The quality of everything H&M is terrible, the sizes are rarely ever correct. I never liked this brand but it was one of the few clothing stores open during covid and I really needed some summer clothes. Their shirts are just very bad quality, cheap sure, but the price is just not worth it. I bought a pair of shorts size 30, had to return it - too big, I went a size smaller, 29 - waaaaaaay too small. I never liked HM and I’ll never shop there again even if it’s the only store open. Though to be fair, I did buy a pair of HM shorts a couple years ago that was true to size and of good quality. But it’s very rare. Also I really don’t like the way they organize things: some shoes over here, some shoes over there, some T-shirts by the hats, some more T-shirts over there by the exit.. To sum up: bad quality, wrong sizes, bad for the environment, unfair wages for their employees, awful layout... trash company, avoid.
    1 person found this review helpful 👍

  • 3/5 chrisnjon 9 months ago on Google
    It’s a nice place, just like every H&M. Very clean and bright so you can see everything clearly. I do enjoy that. The only thing is that the clothes doesn’t really last that long. And as far as that goes there always seems to be 90% of the store available for women. And 10% for men. It’s upstairs and all the way in the corner, I wish they implemented more. But it’s an okay spot if your on a decent budget.
    1 person found this review helpful 👍

  • 4/5 Landon S. 1 year ago on Google
    Escalator was down. Store was fairly clean. Clearance was good.
    1 person found this review helpful 👍

  • 5/5 Michele S. 3 months ago on Google • 542 reviews New
    12/16/2023: This was a great place to shop with my teenaged daughter on her first trip to NYC. All the clothes are priced very reasonably.

  • 5/5 M O. 7 months ago on Google • 255 reviews
    Staff are very helpful and attentive, the store is well stocked with a variety of sizes. They do not have a kids section here.

  • 5/5 Arturo P. 3 months ago on Google • 28 reviews New
    This is the only H&M I go to. Being Disabled it's not easy getting around. From moment I walk into the store , Everyone is so nice they have become to know me .The staff does everything to help me and feel comfortable. I will always shop at H&M Thank you so much !

  • 4/5 Ericka A. 5 months ago on Google • 10 reviews
    Cool location, beautiful set up, but unfortunately they don’t carry kids clothing at this location which was super inconvenient. As I was spending the day walking the area with my kids and needless to say I was in desperate need of a change of clothes for my active toddler.

  • 3/5 Mr J. 3 months ago on Google New
    Looking for a coat the entire store, finally gave up. On my way out, saw a coat on a mannequin Good promos though

  • 3/5 Lívia L. 3 months ago on Google • 3 reviews New
    The first cashier was rude and unhelpful. I had to leave the store to have access to my app and go back in line according to this one. Thankfully the second cashier I got caught up with was nice and super kind! Five stars for that one! Unfortunately I didn’t get her name otherwise Id be more than happy to share it here.

  • 5/5 Jonathan M. 1 year ago on Google
    One of my favorite stores. Plus I love the location.

  • 2/5 Tarek M. 1 year ago on Google
    Was good but the cashier didn't use the scissors to cut our price tag she ripped out when I asked her to take it bcs I want to wear the jacket right away

  • 5/5 Gloria S. 1 year ago on Google
    Store was nice and clean. Welled organized. Pricing on every item. Good selection of stuff. Register staff was well organized in getting people in and out as fast as possible.

  • 5/5 Julie T. 1 year ago on Google
    Great store with a lot of selections. Shakira Lowman was extremely nice and made a real difference in my shopping experience.

  • 4/5 Valerie S. 1 year ago on Google
    Cute clothes. I wish they had more sizes - everybody is not a size 12 -. They barely had any larger sizes - I was only able to get 1 top -

  • 1/5 Trevor 1 year ago on Google
    Staff literally running around yelling at people to leave 15m before closing. Pretty rude.

  • 5/5 Amelia G. 1 year ago on Google
    Very friendly staff, and I was quickly able to locate all the clothes I wanted. Fairly quick experience, for a Friday night.

  • 5/5 Migdalia A. 1 year ago on Google
    My grandson loves shopping at H& M he always finds nice thinks reasonable prices


Call (855) 466-7467 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Clothing
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar Womens clothing stores nearby

Disney Store image
1
Disney Store
Toy store
Disney retail chain featuring official character toys, clothes, collectibles & more.
$$ $$
4.50 (10.1K reviews)
Bloomingdale's image
2
Bloomingdale's
Department store
Upscale department store for choice apparel, accessories & cosmetics, plus furniture & home goods.
$$ $$
4.40 (8.9K reviews)
Primark image
3
Primark
Clothing store
Discount fashion chain offering clothes and accessories for all ages, plus homewares.
$ $$$
4.60 (6.2K reviews)
Saks Fifth Avenue image
4
Saks Fifth Avenue
Department store
Posh department store chain carrying designer apparel, shoes & accessories, plus home goods & more.
$$$$
4.40 (6.1K reviews)
UNIQLO Soho Store image
5
UNIQLO Soho Store
Clothing store
Clothing retailer producing a collection of casualwear & accessories for men, women & children.
$ $$$
4.40 (4.6K reviews)
Last updated:
()