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ClearMD

Medical clinic β€’ Blood testing service β€’ Std testing service β€’ Hiv testing center β€’ Std clinic

😠 I don’t usually write reviews, but beware for those purchasing a test (not the standard $0 tests). The testing itself was fine, a fairly smooth process. However, as a few other people have written, my claims came in, and they have billed my insurance provider over 1.5k per test I took. Standard tes... People often mention test, results, appointment, insurance, ClearMD, tests, testing, staff, hour, time,


Address

105 W 72nd St, New York, NY 10023

Website

www.clearmdhealth.com

Contact

(844) 632-5327

Rating on Google Maps

4.70 (653 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: test (18) results (13) appointment (12) insurance (10) ClearMD (9) tests (8) testing (8) staff (8) hour (7) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rebecca W. 1 year ago on Google
    I don’t usually write reviews, but beware for those purchasing a test (not the standard $0 tests). The testing itself was fine, a fairly smooth process. However, as a few other people have written, my claims came in, and they have billed my insurance provider over 1.5k per test I took. Standard tests have been fine, no bills there, but watch out for the other tests!
    5 people found this review helpful πŸ‘

  • 1/5 Lisa S. 2 years ago on Google β€’ 7 reviews
    Clear MD increased prices for all testing aside from 48 hour pcr now that omicron is in nyc and demand is up. They should model every other testing site and not charge for these tests, let alone increase when New Yorkers need it most. Greedy. As an fyi with the increased demand app ointment times don’t matter. Still had to wait 1+ hour after appointment time. Some of this is out of their control but at least send an email letting people who have an appointment know.
    4 people found this review helpful πŸ‘

  • 5/5 Patricia S. 2 years ago on Google β€’ 5 reviews
    This place is awesome! They have so many options and crazy fast turnaround times. They offer a 2hr PCR test (at a high cost) and a free 24hr PCR. I opted for 24hrs and results came in less than ~4hrs! The office is very clean and professional. The staff was very nice and helpful. Everything was quite organized. I'm so grateful to have this in the neighborhood and wish there were more of these!
    4 people found this review helpful πŸ‘

  • 5/5 Nicole G. 2 years ago on Google β€’ 19 reviews
    Great experience the whole way through. I happened upon ClearMD after leaving the nearby Apple Store and stopped in to inquire about getting a Covid test for upcoming travel (I needed to take the test and get the results in the 72 hour window before departure). ClearMD actually dissuaded me from paying for a more expensive, faster option, saying they'd have the results for the regular <48 hours test to me in plenty of time. I trusted them and scheduled an appointment online, which was very convenient. ClearMD sent several reminders (much appreciated!), and on the day of my 8:30 AM appointment check-in was easy, and I didn't wait more than 5 minutes to be called. The technician was kind and friendly, and the whole thing, from standing in line outside to leaving was done in less than 20 minutes. And before 8PM that SAME DAY, I got my results. Don't get me wrong, 48 hours would have been fine, but it was great to have the results less than 12 hours later. I was really happy with the whole experience and highly recommend ClearMD. Follow up: We used ClearMD for our post-travel PCR tests and had the same excellent experience- three of us were in and out in less than ten minutes and the results were in my inbox in less than 24 hours- test at noon, results were in my inbox at 8AM the next morning. Very happy.
    3 people found this review helpful πŸ‘

  • 5/5 Nicolette R. 2 years ago on Google β€’ 13 reviews
    Staff are very kind and efficient. Book an appointment and you won’t have to wait long like CityMD.
    3 people found this review helpful πŸ‘

  • 5/5 Jesse A. 1 year ago on Google
    I had a great experience testing here. Super efficient and friendly staff. I was in and out quickly and got my results first thing the following morning. Highly recommend.
    3 people found this review helpful πŸ‘

  • 1/5 H L. 1 year ago on Google β€’ 189 reviews
    Office staff were very pleasant and I got my strep results via email in less than an hour. However, I was inexplicably charged $187 for a test that was quoted at $69 on the website and a $49 focused patient exam that I NEVER received. The point of the exam was to follow up immediately to resolve my health issue/receive a prescription, not to wait an indeterminate amount of time, per the customer service agent at ClearMD who assured me they’d reach out at some point. I politely requested a refund for all but the $69 fee for the test I received and have not received any response. Who wants a hassle like this? What a nightmare. I would have been better off not doing anything at all or waiting for a regular doctor to be available. 12/30 Update: I initiated a dispute with my credit card, wrote this review, and got an email today from ClearMD that they would issue a refund for the amount over billed.

  • 1/5 m m. 1 year ago on Google β€’ 160 reviews
    1 wanna work here & I m sick in the head lol 🀣🀣🀣please don’t go to this place as I will not go here anymore..,

  • 1/5 Elizabeth E. 1 year ago on Google
    This place does provide tests as advertised but don't be fooled by the billing promises. They have billed my insurance company thousands upon thousands of dollars of services including "doctors visits" and laboratory services amounting to $4k each time they swab your nose. My insurance company has blindly paid a portion of the bill and the provider has never charged me the balance because they know it's a scam. I estimate they have billed over $35k of services to my insurance for maybe 8 individual testing sessions (not expedited mind you - just regular service) and have gotten paid out about 20% of that. Misleading scam. Do not use this place.
    2 people found this review helpful πŸ‘

  • 1/5 Oliver W. 1 year ago on Google β€’ 139 reviews
    Fear-mongering with their text messaging campaign to make more money on unnecessary covid tests. No thanks.

  • 2/5 Mike W. 11 months ago on Google β€’ 42 reviews
    Went there late last year for a covid test. Good enough experience, but don't think I'd go there again. They ended up trying to charge my insurance $3550. For a covid test. My insurance only paid $100, but still, trying to charge that much just doesn't seem right.
    1 person found this review helpful πŸ‘

  • 5/5 Alan Y. 1 year ago on Google β€’ 30 reviews
    Great service. I have taken my kids for Covid PCR tests and the techs treat them with patience (the nose swab is always uncomfortable!). They appreciate the lollipop at the end of the exam :)
    1 person found this review helpful πŸ‘

  • 5/5 Allison G. 1 year ago on Google
    Amazing customer service! Was able to accommodate a last minute at home covid test within two hours. Extremely helpful and everyone that we spoke to was very nice and helpful. Highly recommend.
    1 person found this review helpful πŸ‘

  • 5/5 Katherine K. 1 year ago on Google
    So quick and friendly service. Covid testing centers for travelers are now disappearing. Let's have fun and go to ClearMD the day before the departure!!!!! results only in 10 min!!!!
    1 person found this review helpful πŸ‘

  • 1/5 Peyton F. 1 year ago on Google
    I just received a phone call saying that my appointment that had to be cancelled was due to computer difficulties. However, my friend was at the location a few minutes before I received the phone call and overheard the workers saying that they were cancelling appointments because they were overbooked.
    1 person found this review helpful πŸ‘

  • 5/5 Yi T. 11 months ago on Google β€’ 10 reviews
    It is very quick to get the COVID PCR result here. If you have the medical insurance card you can just choose the 24 hour PCR for free. I did the test on 1:00pm but it only took 6 hours for me to get my result. The staffs are nice and they always send me the confirmation and appointment reminders. Please choose this one if you need to do COVID PCR for travel

  • 5/5 Amber D. 3 years ago on Google β€’ 3 reviews
    My COVID test was quick and efficient. The staff was very thoughtful and even called me prior to my appointment to let me know my insurance was not on their list of approved companies to bill to, and that they wanted me to know before my appointment just in case I preferred to cancel. Having this information early allowed me to contact my insurance company to make sure my test cost would be reimbursed (it was fully covered). Location is super convenient for me, and there were tons of appointment slots available. They said they could accommodate me at any time. Thank you! Great experience!

  • 5/5 Elisabeth M. 1 year ago on Google
    Quick and painless. The staff was very friendly and I did not have to wait. I suggest you complete their online form before arriving or have photos of your insurance and license ready to upload when you get there.

  • 5/5 Xiomara H. 1 year ago on Google
    This place is awesome! They are so efficient and the results are so fast! I went on a Sunday morning and there were 5 people ahead of me and I still in and out in just 20 minutes! I did the <48 hour test Sunday Morning and received my results Monday evening!

  • 5/5 Family L. 2 years ago on Google β€’ 1 review
    We needed a COVID-19 test report to board our flight the same day and the nurse at the front desk was incredibly patient and helpful, guiding us through the steps of booking an appointment. The staff was efficient and we received our test results in time for our flight, despite our rush for time. The friendly and competent staff made what was meant to be a stressful experience smooth sailing, we highly recommend this clinic!
    1 person found this review helpful πŸ‘

  • 5/5 Ananya P. 2 years ago on Google β€’ 2 reviews
    Have been able to get a last minute appointment on two occasions, where other places would have me waiting for over an hour. Service is quick and the staff are very kind! Results come very fast as well, have always been pleasantly surprised by how expedient they are. Will definitely be using ClearMD for any future testing needs, despite the fact that there closer testing locations to me!
    1 person found this review helpful πŸ‘

  • 5/5 Harris S. 1 year ago on Google β€’ 2 reviews
    They’re terrific-Harris Schrank


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