Local Doctors - Kolmar Road

Doctor

😠 Let me tell you an excuse if you haven’t received phone call appointments from doctor. The doctor was trying to call you but your phone was on voicemail, hahaha come on guys Grow up stop lying, put some efforts to treat people and attend them, lie is a bad thing that won’t last longer. I don’t know... People often mention clinic,


Address

133 Kolmar Road, Papatoetoe, Auckland 2025, New Zealand

Website

www.localdoctors.co.nz

Contact

+64 9 265 4945

Rating on Google Maps

1.60 (55 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 5:30 pm
  • Tuesday: 8:30 am to 5:30 pm
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm
  • Friday: 8:30 am to 5:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Manjeet K. 9 months ago on Google
    Let me tell you an excuse if you haven’t received phone call appointments from doctor. The doctor was trying to call you but your phone was on voicemail, hahaha come on guys Grow up stop lying, put some efforts to treat people and attend them, lie is a bad thing that won’t last longer. I don’t know where they are busy because I can’t see many patients coming there because of bad services.
    7 people found this review helpful 👍

  • 1/5 Mele L. 1 year ago on Google
    Please get a new receptionist. Reading reviews and having experienced bad customer service today, this seems to be an ongoing issue and will keep you from building your client database. Your receptionist is rude, condescending and rushed us out of there before we even asked for help. We came in to sign up, but will no longer because the first point of contact we had was disgusting. Lack of empathy/personable skills. People come in at their most vulnerable state and if they’re greeted in that manner, I can’t imagine it’s a pleasant experience.
    7 people found this review helpful 👍

  • 1/5 kezia f. 3 years ago on Google
    Receptionist was very rude. Why work there if your going to send people away instead of helping them. First time I went the lady at the desk told me they were closing and they couldn't take in one more patient but when I got there she let another lady see a doctor. Not only that she also told me I wasn't enrolled but the day before I enrolled. Absolutely disgusted, she needs to be fired. Shes lucky I don't know her name cause I feel like calling her boss.
    6 people found this review helpful 👍

  • 1/5 Tania H. 3 years ago on Google
    The Management really needs to train its receptionists in every branch. The receptionist lacks customer service skills. Probably didn't smile ever. The receptionist gave a ugly stare when I accidentally knocked off a tiny sign plate on the top of the counter even when I apologized. She was very welcoming. The ONLY doctor have 15 minutes time and don't have time to listen as other patients are waitibg. I came back without getting treated fully for my health problem.
    5 people found this review helpful 👍

  • 1/5 Renee L. 1 year ago on Google
    Do NOT come to local drs if you have a health condition or actually want help. I was ignored for years by multiple of their drs, from Dannemora and kolmar road clinic. I ended up going to their provided counseling (starcare clinic) to help me with the mistreatment of their drs. Even the counselor was apologizing for the drs behavior, she also stated she didn't understand why they don't listen to me. Turns out i was right and have multiple things wrong. They ignored me and told me i had panic disorder , their way of fixing it was to give me 9 different anti depressants over 4 years and pump lorazapam in me. Finally i left and got a dr who listens and actually does her job. If you are going for woman's health issues please don't go there ! The drs have absolutely NO knowledge when it comes to gynecological issues. One even told me i could have laparoscopic surgery on my bowels and pelvic area while i was awake. One also lied in her referral to the gynecology clinic(by not putting ANY information in the referral so it was declined. ). ..the clinic emailed me and asked why my Dr sent it through with no information.) Now i am left with Central sensitization syndrome for the rest of my life from these drs neglecting my health needs.I have proof of everything the drs and physiologist emails that were sent to me throughout this whole ordeal. I kept every single one. I will end with " DO NOT go to Local Dr's if you are there for woman's health. They will pump pills into you and tell you to loose weight. Its there base code , they aren't their to help they are there to make money. Hence the 3 hour waiting times.
    4 people found this review helpful 👍

  • 1/5 Ree R. 11 months ago on Google
    What’s wrong with your communication and does these reviews even get reviewed! Booking is required!🤦🏾‍♀️ where’s your advertising on your site! And on your dam building. nurses and doctors need to move with purpose, reception wants to be talked to like they are gods! Ain’t going to happen! Move with urgency! Children are sick patience are sick!
    3 people found this review helpful 👍

  • 1/5 Mathew G. 4 months ago on Google
    Receptionist in the local doctors papatoetoe Kolmar especially( Indian/Fiji Indian ) should know atleast what is kindness and empathy. STOP rudeness towards patients and families.Their rudeness make patients and their families more sick and tensed. STOP telling to patient to go other clinic even a single patient is not there.Very shameful and disgusting Because of these customer service they don't even deserve a single star. They should need more training. Please ,please provide qualified receptionist the person who has the qualities of customer service especially in medical field.
    1 person found this review helpful 👍

  • 1/5 lucky a. 6 months ago on Google
    Lack of communication Waited in the clinic for 1 hour until their break finish at 1:30 pm and after that got to know that only can see doctor after appointment


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