What a shambles, I feel for the staff but this is below standard, my daughter is in a high risk category for her pregnancy, we had a doctors referral, on arrival we were told the wait would be 8-10 hours! We had to wait 3 hours in triage, to be taken through to wait in another room for 4 hours for her to be seen by a doctor - that is 7 hours, to then be told by the doctor "can you give me a few minutes to see what we can give you to take home that will help you" we waited for the doctor to return for 2 hours she never came back so we asked to leave! at that point as it was 2.30am - we left without seeing the doctor again - 9 hours total.

Could give them zero stars if I had to. The nurse who came in was so racist. A lady has been crying for over an hour and these security guys are just all looking at her and laughing, making comments like she is possessed. Joke of a place, more like a circus like some others here have described. I better say to people have health insurance and go to private hospitals, maybe something might improve, here all you see is waste of tax payers money!!

Presenting with a numb spine and electric shocks in my spine and complications after surgery and denied treatment or any investigations . The symptoms are bad a scan should have been done and now I'm getting worse . That us malpractice if you result in further injury or loss of income !! It's my spine . Also told nothing neurological but I have already been diagnosed with something neurological also got put in for gallbladder removal and then just before I went for surgery the nurse checked me again and said I didn't need the surgery . Dodgy as and really bad doctor's that can't even check you properly and diagnose you ! Also favoritung certain people !

I was assaulted by Security staff and I found the nursing staff - while clearly under resourced and underpaid by this joke of a government - lacking in empathy in the emergency department. Empathy shouldn’t be dispensed based on funding from Te Whatu Ora. I think maybe some of the nurses in ED should go back on the wards for a while. The stress on them is impacting patient care. This place borders on third world and it’s not totally the fault of the people on the ground. But as patients, you’re the faces we see. Think more, say less and remember that anyone with a brain is susceptible to mental illness in exactly the same way as anyone with lungs is susceptible to a pneumonia. As the result of a stroke, my extreme anxiety is organic in cause. But these people: a doctor with a North American accent who doesn’t know New Zealand law, several of the nurses and the security staff all stigmatised me. Having lived many years in Australia and the UK, I have to say the care in New Zealand is decades behind the rest of the western world especially in mental health. Is it better than Janet Frame and countless voiceless others suffered in earlier decades? Absolutely! Do staff at Auckland City Hospital in 2023 abuse and assault mental health patients? Also absolutely! and just as in Janet Frame’s day we were a third world backwater where the research took a long time to filter through a resistant and self-satisfied culture, so we are today alas.

Waste of time, they have only 2 doctors in night shift and avg waiting time is 10 hours. Waiting time in day is around 4 to 7 hours. Better to find a private hospital.

Received me quickly very early morning and brought the specialist in within 15 minutes to perform a small local (but painful) surgery to fix hemorrhaging from a recent surgery. Felt very cared for in my erratic and frightened state as I had lost a lot of blood already. I have nothing but positive things to say about my experience and the staff there, particularly the nurse Maya and resident Kevin (?)

This is the worst medical places ever. There’s always a wait time of 10 hours. Health care industry is one of the most paid industries in newzealand. But all i saw was people staff siting in the corner of the offices and other areas resting relaxing and chatting of their personal stuff. -My partner was really unwell she could barely breath, pain and barley holding up. - many other patients left after staying in the waiting room for more than 7 to 8 hours. - more than 3 hours to get an ice pack and never got them. - been here 3 times for the past few months for emergencies every single time the had only 1 doctor as they mentioned and shes trying to do things better I don’t know if this is true but I’ve heard that the hospitals keep patients waiting due to they have to show some sort of proof so that they can get funds from government or something but again i don’t know if its true

All the staff I engaged with at Auckland hospital were kind, empathetic and professional

This is not hospital they are making our health more worst just for waiting for 10hrs and not even seen doctor or any report

I gave birth at Northshore hospital and 2 days later ended up with a infection was sent to auckland emergency room and they were fabulous 👌 it was a little wait but I was always checked on, they mafe sure i was comfortable. Then I was moved to the maternity ward were the nurses, doctors etc were so lovely and helpful. Over all my experience at auckland hospital was amazing 👏