Very disappointed is the least I can say. My dad had a urinary catheter fitted a couple of months ago which has constantly fallen out every other week (6th time today). We were most recently told that there may be a 'manufacturing default' with the catheter yet he was fitted with another one, I presume from the same batch! Cannot understand how a quality check and proper inspection is not conducted. All this hassle whilst waiting for a surgery (which we have been told could take up to 6 months!). Secondly, my dad was also given some medication to take. He came home with two bags full of medicines and I was very confused. To my shock there was another patients medication in addition to my dads placed in the bags. The other patients medication were cardiovascular medication and I do not want to imagine what could have happened if I had not checked the bags and my dad had simply taken the medicine as instructed (some once a day and others more frequently). I do not want to share the names of nurses/doctors nor the patient whose medication my dad was incorrectly given. However, I have photo evidence of this and I will certainly be escalating this matter through the appropriate complaints policy. I would appreciate if someone from the Hospital could contact me as nobody seems to be wanting to listen. Save your time and take your loved ones to a different Hospital if you can!

All of NHS A&E problems laid bare at MK A&E Hospital. After 12 long hours we are ...More Stressed, Very Tired and No wiser as to the problem we came to the hospital with We were sent to A&E for the second time in 3 weeks by our GP as our 17yr old athlete daughter was suffering heart pains during exercise again. 3.30pm Friday Arrived at A&E and went to reception to be told needed to go to “Nurse station” first. (BTW Something that was confusing everyone) Nurse very quickly assessed her and we were sent to the Urgent Care Centre down the road. Booked in at Urgent Care which was less than half full and apparently “quiet” for Friday but wait was showing on the board as 4-5 hours!. Called in to see Doctor at just over 5 hours. Doctor could not access last visit notes (3 weeks prior) and couldn’t access any notes from subsequent tests done by local Doctors. He proceeded to write everything down on a scrap of paper. He had no idea what problem was so sent for simple blood test. Sat waiting for test and noticed nurse about to go home so asked what was happening... “Oh has no one told you test was slightly abnormal but not to worry given she is an athlete”. Doctor had no idea what to do so sent us back with a letter to A&E.. Started the whole queuing system again... Wait 2-3 hours apparently. She was then wired up for ECG and more blood tests. After another 4 hours wait saw a “doctor” who asked “what we were doing here today?! ”... Went through it all again and yes, she wrote it all on a scrap of paper. She then admitted she didn’t know what the problem was as it was “beyond her expertise” and that she would have to see another doctor. Still waiting we asked if we could get some food but was told “no we would have to use the vending machine or go out of the hospital complex”. Despite this we saw several other patients over the 12 hours we were there being given sandwiches by other nurses. Eventually we are sent to a side room at around midnight. Nothing happened and we had to keep asking what was going on. Eventually another doctor came and again asked what we were doing there? (Apparently note taking on scraps of paper is not efficient!) Again she had no idea so went away. Eventually around 1.30am after asking several times we were told they thought it best we go home pending an X-ray. It wasn’t busy so would be quick... .. 1 hour later we asked what was happening about x-ray to a nurse... She said we hadn’t been booked in by the doctor!! so she took us around herself and it was, indeed quick as we were the only ones there. Now taken to an “Observation ward” which was full... Waited another hour with no activity until we found another doctor on another ward who went to try and sort us out for us but nothing happened again. Eventually At 3.30am we were told by someone who wasn’t involved in any of the previous interactions that we would have to be admitted until the morning to see a doctor who “may” be able to see us or must wait for “months” to go back as an outpatient if we left. We made the decision that this was a complete shambles, and we were such a low priority for them, to go home. ... More stressed no wiser, very very tired, and totally disillusioned with how all my years of tax paying is being spent and when, on the one occasion in my life so far we have needed help, we were failed so badly. This is just the start.. More reviews to come on what they actually do about my daughters illness….

Incompetent consultant neurologist Dr Richard Butterworth misdiagnosed a serious psychiatric illness without a previous history of psychiatric diagnosis or a psychiatric assessment. I found out Dr Richard Butterworth had sent multiple letters to my GP without my knowledge I found out these letters were on my medical records. It was extremely unprofessional for Dr Richard Butterworth two send inaccurate letters with misdiagnosis of a psychiatric illness to my GP without my knowledge. I was reviewed by Dr Richard Butterworth once in his clinic after experiencing numbness to the side of my face and heads within days I was treated for Bell's palsy however days before I was treated for Bell's palsy Dr Richard Butterworth thought it was appropriate to send a letter to my GP diagnosing me with a serious psychiatric illness instead of treating Bell's palsy. Thankfully Ward one treated the Bell's palsy I was put on a high dose of steroids and was reviewed in clinic and recovered well. However Dr Richard Butterworth misdiagnosed a serious psychiatric illness. I sent a complaints via email to the pals department and waited for a response, however the complaints department did not consider the medical evidence I have provided and communication was limited. I was not impressed by the complaints departments attitude. I sent medical evidence to prove I had no psychiatric history and only diagnosed with medical. The complaints department failed to acknowledge the evidence and refused to communicate with me any further once a complaint was closed. The manager of the complaints department Julie Goodman was utterly use this at dealing with the complaint and refused communicate with me to resolve the complaint. I requested a meeting with the chief executive to try and get the complaint resolved and this was also refused. The complaints department is utterly useless and I'm not surprised when I hear stories from other people in the city. I wouldn't be surprised after writing this review Milton Keynes Hospital will request this review is deleted because they don't like to know the truth what goes on in their hospital some of their staff misdiagnosed patients and make mistakes. And instead of admitting to making a mistake they ignore it. I received a letter from Julie Goodman complaints manager asking me not to put on Twitter my opinions about Dr Richard Butterworth even though on Twitter I have put medical evidence online for people to see the truth that this Consulting has made mistakes and has misdiagnosed me with a psychiatric illness without a psychiatric history or psychiatric assessment. I will continue to tell people on social media what this consultant has done so others are aware Dr Richard Butterworth consultant neurologist can make mistakes and misdiagnosed a serious psychiatric illness without a psychiatric history or psychiatric assessment.

This is 5th century hospital Wife on 39 weeks of pregnancy waiting for 3 hours outside of the door in the hallway while they send others to be checked while others are in the middle of their pregnancy and we are waiting more than 2 hours in the hallway and only 40m left before delivery. Why we are not checked 1st at all ? Is that how it works in the maternity triage ? This is horrible . Low class . No privacy . 40 weeks pregnant woman are put in the same queue with 5 weeks of pregnancy and while the other just 40m before delivery waiting for 5 weeks pregnant to be checked 1st . This is so horrible and very uncomfortable. Very dirty service . Very bad. Is this receptionist fault or midwife or communication ? I don’t know. Even other In the hallway are saying why you are not called 1st before us. Anyway horrible experience and at the end I couldn’t keep my nerves and had a small debate with midwife whenever she called us but probably this was not her fault . I have no clue : you are hospital and you shall take care about that . Does that make sense ? UPDATES: whenever midwife came she was really professional and very helpful with her assistant. So my comments surely are not relayed to midwife. And probably to the service department when they try to connect you to midwife. I have no idea whose non professional work was that. That only about 40m before delivery they send us to midwife and asking wait in the hallway until midwife checks others while others are perfectly OK at the middle of their pregnancy. But whoever fault is needs to be fired. Once again thanks a lot midwife for their great work and assistance . Anyway I am happy and excited now as have new baby now. Thanks Goodness !!! Hospital advice to you if there is an issue you shall fix that . Make sure you find out why receptionist message either was not sent to the midwife or why midwife was not aware of that or why midwife ignored that.

I can only speak for Dr Sanjiv Agarwal which I was given for my dermatology appointment. After waiting months for an appointment I was treated as if I shouldn't have been seen and was wasting NHS time. I pursued the NHS as I wanted a second opinion and to see if I had another condition. The doctor kept insinuating at the start that he is going to "Write a hard letter to my GP". My issues were never properly looked at and rushed. I didn't have time to fully explain myself and for them to even bother to check my skin for any underlying conditions. I was just told there was nothing that could be done, give it 5-7 years and things may improve, but that they are no expert. I was also confirmed I did have this condition which I already knew and that it was "A bad job done". After no more than a 5-10 minutes of being seen, I left feeling very emotional which hasn't had a positive effect on my mental health. You'd think they would provide at least a standard of care for the patient.

I have no idea how this hospital is running still. The first time i came in it took me about 5 hours to be put on a drip, and then about another 6 hours to be placed in a room and then another 45 minutes to be placed back on my drip in my room~ which my mum wasn’t allowed to stay in with me as they couldn’t provide anything.As a 16 year old i should have been in the children’s ward as i was absolutely terrified of the environment and the state of some people that i don’t believe a 16 year old should witness as i found it upsetting and distressing. Everywhere is dirty, random bits of food everywhere, empty medicine everywhere, some syringes were left on seats n on the floors which is actually just disgusting. I understand staff may be busy, but most of them are stood around talking about what they have planned for their weekend for about 30 minutes and no one introduces themselves so you don’t know their names to call them over whilst my drip is empty and my blood has started to run through it. On Friday when i came in at 4:30am as i was in excruciating pain again, hoping to be seen again but quicker, there was not a single care of urgency within this hospital, it took until 6:30 to get my blood tested and i had about two check ins in between 8am-12pm at then around 1pm i was finally placed on a drip, which may i add fell as they didn’t have the stands and burst everywhere pulling on my arm causing my blood to fill the tube with, which was painful and felt weird. My sister had ran out to the nurse who had given me the IV drip in which he waved her hand in her face to signal her to go away and told her to get someone else, in which she did and they did come and help. There is just no sense of urgency, cleanliness or even care from about 80% of workers. I understand it’s busy and it’s hard long shifts, but it wouldn’t be so busy and hard if people where attended to straight away and where told yes you can be in here n see higher people or no you can’t we can suggest this medicine from the GP as obviously all medical issues aren’t all physically shown, but there was a women in there because her jaw hurt.. i don’t understand but each to their own. I just personally believe this hospital is horrendous and if you can id travel just an extra mile to go to somewhere else as i was shocked in how this hospital is ‘run’ .

I have to say I am unimpressed with a recent news article in BBC news to learn THIS hospital let a Staffordshire Bull Terrier into their maternity ward. This breed of dog, if you did not know, is very similar to and shares a common ancestor with the American Pit Bill Terrier, a banned breed in the UK. Legal loopholes keep this dog available to own in this country but it does not erase the damage they do I am surprised a ward with pediatricians on it would allow such a thing, they should know first hand the damage staffies do to children, and to allow them on the ward with newborns is absolutely obscene. This feel good fluff piece is no more than pit bull propaganda meant to blind the public to the horrors of bully type breeds. They are responsible for the most maulings and the most maulings resulting in death in every country they exist in, year after year. I sincerely hope you retract this article and issue an apology. I cant even imagine having just given birth and seeing this dangerous animal on the ward, SHAME ON YOU!!

Really poor experience at a&e yesterday, was sent by the doctor and was told he had already sent an email across. When I got there I spoke to the nurse at reception who told me her job is not to read emails, and I should just check in. Duly done that and was told to sit and wait. 30 minutes in was called by a healthcare person who took some bloods and put a cannula in, no triage at all. I asked why the cannula and he just said doctors orders. I have not seen a doctor at all. After 3.5 hours waiting I was told it would take at least 3 more hours, I was in so much pain and desperately needed to lie down, went to see a nurse who said I could go home if I wanted and she would remove the cannula. That’s exactly what she did, no questions asked and not seen. To be honest not very impressed with the care given or attention to patients, fully understand the department was busy but not even triage???

Not particularly impressed with Ward 23. My friend got hit by a car, resulting in 2 broken arms and a broken leg amongst a few other things. I have visited him near every day since admittance 5/6 weeks ago and the care he has been receiving is an absolute joke. He keeps waiting 3+ hours for liquid medication when his pain level is going up as his shattered shoulder is trying to heal. I've physically heard nurses tell him to do (insert task here) himself when he's not physically able to, because "he did it earlier"... Yes because you keep telling him to "be more independent" despite him not being able to do the task without severe pain. Speaking of discharge even though he can't even lift a cup of water. Not helping him eat because he could scratch his chin, no thats not how it works. Waiting nearly 2 hrs to help when he needed the bathroom is far from acceptable. He's not an unreasonable patient, he's a polite man and it's just awful to see nurses who obviously don't want to be there. Don't stay there if you're going to provide sub-par care! I will be filling a more formal complaint because it's disgusting to see a man with 2 broken arms being told to do X, Y and Z that require the use of his arms when he cannot.

After a very poor service by the neurology team at Milton Keynes hospital I contacted the ombudsman after the hospital tried to cover up their errors. The ombudsman upheld the majority of the complaint They requested the hospital write a letter of apology to my daughter. They can't even bring themselves to do that...arrogance and gaslighting at its finest ( and I work in the NHS so I know about the pressures). Awful hosital . I wouldn't go there under any circumstances.

Spent years messing me about, cancelling appointments. I was cancelled on while travelling there less than an hour before. Then they were 2 hours late for my appointment after suppsoedly the 3rd car crash excuse they had used already when they finally saw me. My neurolgist doesn't show up, another person does. They offer me a treatment then decline it in a letter from another neurologist who never even physically saw me. They prescribe me a medication that has side effects of tics and spasms for hemifacial spasms (don't get that logic, but as they never explain in the letter I won't know why they prescribed it) this made spasms worse and other side effects (shock). This neurologist claims in the letter they will follow up with me but leaves the hospital leaving my mri results in limbo and no one to even discuss how I am getting on with the meds or anything just left in the dark. This was after waiting about 2months or more for mri results which I finally got after making a complaint and another private doctor asking for those results. Then they suddenly became available the next day. Still no engagement months later.I then speak to pals and you don't care as usual, typical speak to your prescriber. How? You told me this mystery neurologist left, they prescribed it? 🤣 This was such a wild goose chase, to end up absolutley at sqaure 1 just more irritated. All from a conditon that was misdiagnosed here in the first place. I had bells palsy but I was told I was having a hempligemic migraine because of a menustral cycle that I wasn't even on. This meant I didn't get the steroids within the ideal period of time which could have given me better results as I am still struggling from complications from that initial misdiagnosis to this day. This whole experience has just made me feel concerned tbh

Attended A and E with my mum who had broken her arm. Service was super efficient and every person was friendly and helpful. Very clean and well equipped with very minimal waiting time- exceptional service. This is in addition to my dad having spent considerable time in the hospital ward 22 and the care there was amazing, staff went above and beyond and did all they could for my dad- the care extended to the whole family. Would highly recommend the exceptional work of all staff at Mk hospital- my hospital of choice for any family member needing it. Thank you

MK hospital had a very bad reputation 10 years ago and they had improved significantly however, it looks like they have reverted back to being an awful hospital. I was referred to gynaecology with a painful condition in September 2021, my first appointment was offered for April 2022. I was disappointed but understood the difficulty caused by COVID. I waited patiently (and in daily pain) for 7 months, however, my appointment was cancelled a few days before. The explanation was that the constant wasn’t available. I reassured that an appointment would be arranged asap. 2 months on, and after a dozen emails, phone calls, complaints and even my GP wrote to them twice, now I’ve been offered an appointment in November. Over a years wait for a first consultation which has the possibility of cancellation, is absolutely disgusting! I have had major surgery at UCH London and found they are one of a few hospitals that take women and gynaecology health issues seriously and provide the services we are entitled to. MKUH do better! Don’t treat women like we are inferior beings, we pay taxes like everyone else.

Most horrible experience ever I will never ever come back to this hospital and who evers wife has a c section you should really avoid it to. I never leave reviews but this experience has made me feel so helpless I had to say something. The midwives are no help and are so lazy they are happy to tell you they are the midwife and that they will be looking after you but thats about all they do or just send the student ones they just sit behind the counter on there phones or gossiping about patients one guy even had a massive go at them after he heard them clearly talking negatively about his partner. AVOID!!!!

I brought my daughter, who is autistic, first to the Urgent Care Centre, and from there to A&E. The waiting time was long, we were there almost 7 hours in total, but the staff were wonderful. Everyone was so kind, and they were very patient with my daughter. I would like to give a special mention to Alastair and Samuel in A&E, who definitely went above and beyond to make her feel comfortable. Thank you to everyone at MKUH!

A Sunday Appointment !! I was asked to come in on Mother's Day to have a follow up appointment on a mole that had been bleeding, I literally walked in barely had time to sit down and I was called in , impressed with the service. Straight in and straight out within 5 mins . That was brilliant, thank you 😊. 20/04/2022 - Eye clinic appointment. It was a bit chaotic in the eye clinic , apparently there were 15 clinics running on 20/04/22 ... the staff were great though. My thanks to all that saw me, I was over the moon at being discharged, best birthday present of the day.

Bad. Youre better off commiting rope than going to that hospital for treatment. Emergency room means theres an emergency but people can wait for more than 12 hours just for blood tests. It looks like a morgue in here… people are suffering and the doctors will be taking a piss. My auntie is pregnant and shes been having really really bad stomach aches for past 2-3 months but they dont care.. the baby might be in danger but they dont care.. if youre dying youre better off going to Oxford or even Northampton is better. Im pretty sure someone has died here waiting once.

Six hours waiting time with a three years old. On a previous occasion mis diagnosed. I am not entirely sure how this hospital is still operating, let alone train students. This is well bellow any standard of quality acceptable in a western country.

If I could give no stars I would. I got told I could bring my partner in the waiting room with me but when I got there they told her to wait outside. I have anxiety and struggle to be with people I don't know. There was other people who was waiting for the patient to come out or waiting with them. Its not good enough to say its due to covid. They prefer my partner to wait outside late at night on her own. When she explained she also has anxiety. Bunch of tossers

All the nurses and doctors were so friendly when I went in for an accident I had. I would like to thank them so much for helping me out. One nurse in particular was really lovely and made the experience so much easier for me. (A person who is usually scared of hospitals). I believe her name was Stacie Read.

The last three days I am back and forward. Endless waiting for simple results. A&E, then Maple Unit, and now back to A&E. On the screen it's showing waiting time 4h52min. In reality I came morning 9.30, now 18.52. Since I am here not one cleaner. The toilets discusting! At 2023 still with hand rolling paper towels, only cold water from the tap. The waiting area about 35C, because outside -1C. The nurses chatting around. The TV shouting on the wall. Finally I got called in. The bed is dirty. I asked the nurse for cleaning down. She rolled her eyes, and like who doing a favour did it. Turn out 9& half hour I was waiting for a temperature and blood pressure check. Finally another hour later a doctor calling me. In the room he's asking me why am I here. I'm looking him back. Is it a joke? Is he didn't read my file?? Anyway, I stared explaining, two minutes later to the dirty room another one joining. No name badge, no introduction, so I am asking who is she in her dirty uniform. The lead doctor. Aham, so... Long story short. The gynaecological team lead and the nother doctor expected me, who just learned has doubled endometriosis, plus seven cists and an unknown tumor, what's the ultrasound scanner doctor described shouldn't be there, to pop up to the dirty basic bad, with both sides open doors, open my legs, without anastesic or any kind of pain relief like epidural, and taking a biopsy from me? I'm sorry guys, just won't happen! The African woman said it's okay. Me as a Hungarian said no it's not! The situation outrageous, the conditions shocking. They do not calling me to a department or unit what's clean or relaxed! They refusing take biopsy in anastesic? Am I looking like a cow or horse who's able to take any more massive pain like this?? So I left, very very disappointed and let down. Before that I asked my paperwork, they said I have to request it otherwise no. I wish before moved out from London, properly checking out the basics facilities in MK. If you have a chance do not come here as it's like a third world country institution, with lazy and not educated staff ⚕️.

C-section horrible experience! I'm really disapointed about UK hospitals,no competent doctors, I gave birth by emergency caesarean section on January 20 at Milton Keynes hospital, after the caesarean section I didn't feel well, I had a fever of 39.40, I had dizziness, abdominal pain, vaginal pain, foul-smelling discharge, they didn't clean me well, I had an infection in the womb, after infection in the blood, staphylococcus aureus, pleumonia, so everything possible and impossible. I went to the emergency room 2 times, I stayed for 7 and 11 hours, I was taken home, everything is fine with paracetamol, I called and I went to the GP several times, the same is fine, drink paracetamol, so with thousands of calls, I ended up being admitted to the hospital by emergency only in the 3rd week. I stayed in 4 days and 5 nights hospitalized with a very irresponsible, careless and painful behavior, I did some investigations and some scans. When I asked the doctors on the Ward 9 they were fine, when I found a medical nurse to read my results directly from the computer it was not really good, Placentla,abces,an infection and sepses . After 17 days of antibiotics, I feel weakness, dizziness, heat and abdominal pain, I asked the GP to repeat the blood test, to do a layer scan to see how the stitches of at caesarean section, nothing. Even a star I can give 0.

What an outstanding woman, Melissa Coles at ADAU department. She's always patient and always look after me when I have my growth scans. She's sooo professional and knowledgeable, no question is too difficult for her to answer. I hate going to the hospital, but when is time for my appointments at ADAU, I'm excited as I can never wait to see her. An exceptional nurse. Thank you for you care Melissa❤️

A big thank you to Mr Flynn and the entire hospital team who successfully completed a total knee replacement operation nearly 2 years ago. I was unable to walk for four years and was in great pain with bone on bone, osteoarthritis and a disintegrated meniscus. I can now walk about a mile without any pain And I i’m so grateful James Graham

A/E was a trial my wife and I spent 12 hours there. We put up with it stoically because it was obvious the hospital was very busy. (Tues 9/5). She was triaged and was having treatment while there. We also had a couple of consultations with a doctor. My wife ended up staying for 4 days. Overall staff , care, food and drink all excellent. The only confusing thing is all the different coloured uniforms as it would be nice to know who your dealing with.

Nikki Scottish senior Nurse aka talks about you thinking nobody can hear her. The most unemapthetic, aggressive and abusive person. Probably related to Lucy Letby decided to stab me with a grey cannula and then proceeded to laugh at me and refused me pain relief. Absolute loch Ness monster at work. Avoid

Recently had knee replacement surgery here. Lovely caring staff, nothing was too much trouble and the care was second to none. First follow up appointment today, and again the best experience. I cannot fault this hospital, they are the best!

I would leave 0 stars if I could. Staff are useless, never answer the phone and cancelled urgent scan referral without good reason. This is the reason why paying for private medical is worth it

Terrible, my mom had to go through intense pain because she needed calcium, but the hospital and the staffs simply told her they don't have it and now her health is critical which could have been avoided if the staff have informed my family or avoid slacking on medicine stacks. Such a big carelessness.

Terrible midwife on ward 10, Sep 30, 10 am.2021, how rude.. Went to bring my wife a bag with some clothes and breakfast, took me 5 minutes .. And she almost grab me out when she ask me when my last Covid test was done.. Told her 3 days ago. "this is hospital ... " didn't finished her saying but I know what is coming, this is hospital not pub... How dare you.. Pos .. Better give birth at anywhere else but not Here.. My experience wasn't great at all.

Excellent. The treatment that I received from the urology department and ward 24 nurses Treatment centre a week ago was exceptional. These professional people are worth their weight in gold. They are amazing caring and dedicated. I feel privileged to have been looked after by them. Thank you so much

I would like to say thank you to all staff at emergency department. All nurses and doctors were so attentive and helpful. Yes, there's a long waiting time but the staff is absolutely brilliant. Thank you for your hard work.

Fantastic care at A&E minor injuries this morning. Thank you to all the staff, who were efficient, friendly and caring. I was seen straight away, x rayed and sorted with boot, crutches and advice for next 6 weeks after discovering I had broken a bone in my foot. In and out in less than 90 minutes. Thank you to reception staff, x Ray staff, Gill and the consultant she spoke to. You are all amazing. Xx

4/5 stars as nurses, admin, physio and all support staff (cleaning etc) are absolutely fabulous. Drs do seem overworked and rushed. Had surgery in October and I was the only patient who didn't have their surgeon come in for a follow up that night or next day. Some surgeons even visited to follow up more than once so I would say majority are compassionate.

Labour ward ! All Nurses , midwifes, doctors exceptional people carrying and deeply in love with them job. Provided me and my husband and our daughter top quality care im deeply thankful for everything. Midwife Debbie brilliant loving and carrying person! Thank you so much for taking care of us !

Having been very apprehensive to give birth in hospital, I couldn’t have had a more positive experience. Every member of staff looked after us with such great care and attention. We were supported in all of our decisions and treated as individuals. Can’t speak highly enough of the staff that were involved (more than 20 total) as words don’t cut it. Facilities were also great.

Had telephone consultancy yesterday told to come in from Dunstable for blood test any time no paperwork required. Arrived this morning for blood test but they knew nothing about me. Asked to sit and wait whilst they contacted the Gastroenterology Dept I am still waiting. At this rate I might require a bed for the night....

Just want to make this review on behalf of my mum who very recently went in for a non evasive op and can not praise the nurses enough so friendly and procedure done very quickly.Also the receptionist at main entrance so helpful friendly and directed my mum where to go. The problem is the out patients reception no one looked up or acknowledged my mum who was not quite sure where to sign in she approached the desk where member of staff just looked up no hello,how can I help you ect. Not the greatest welcome , well there wasn’t a welcome. But the hospital and other staff were fantastic that’s why 4 stars

I was recently in for a water infection and sepsis,and received excellent Treatment in A&E,many thanks to jane,jacq and alan!fantastic! Also ward 1 and ward 3,all staff that took care,and looked after me!the Total dedication and professionalism,from cleaner to consultant,second To none,absolutely superb!many thanks to you all😀👍

disaster. wait 4 hours at least to wait for an x-ray. inadmissible. and after the result he says that everything is fine and that you have no problem ... but the pain exists and is unbearable. it is not possible to go so hard in a hospital with so many people considering that we were 20 people in the waiting room ..... to stay 4 hours for a poor triage 😪😪😪