Hooves Paws & Claws image

Hooves Paws & Claws

Pet store

👍👍 Great staff, great service. It may not seem important but the staff always helping me get my bags of feed to my car keeps me coming back each month for chook food! People often mention friendly, service, staff, helpful, Great, good, great, range, prices,


Address

133 Tolley Rd St Agnes Ph 8264 4200 and 984 Black Top Road One Tree Hill Ph 7092 4976 St Agnes and, One Tree Hill SA 5114, Australia

Website

www.hoovespawsandclaws.com.au

Contact

+61 8 8264 4200

Rating on Google Maps

4.70 (153 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 4 pm
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: friendly (15) service (12) staff (10) helpful (10) Great (8) good (8) great (7) range (7) prices (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Amy S. 3 years ago on Google
    Great staff, great service. It may not seem important but the staff always helping me get my bags of feed to my car keeps me coming back each month for chook food!
    2 people found this review helpful 👍

  • 5/5 Ted M. 2 years ago on Google • 107 reviews
    Great selection of products for all sorts of animals, from the tiniest rodents to beasts of the fields. I especially like that they take the large 20kg bags of things you might not need huge amounts of and repackage them at a good price. I love my dog but she does not need a 20L bag of liver treats.
    1 person found this review helpful 👍

  • 5/5 Nina P. 1 year ago on Google • 67 reviews
    Excellent customer service, great choice of products and reasonable prices. Can't recommend them enough!
    1 person found this review helpful 👍

  • 5/5 Kelly R M. 2 years ago on Google
    Good variety of different animal products great location can take dog in with you if friendly ofcourse and workers are friendly and informative 😀 👍 😊
    1 person found this review helpful 👍

  • 5/5 Phillip C. 6 years ago on Google • 37 reviews
    The staff there are very friendly and helpful. The young lady that works there is extremely polite and helpful and although she is a slight build is always happy to lug 20 kg of kitty litter on her shoulder whilst I carry the other one. Visit here regularly for the warm and friendly personality of the staff and the competitive prices for my supplies.

  • 5/5 Helena S. 1 year ago on Google • 29 reviews
    Been shopping for dry cat food here for years. Staff always friendly and helpful. If they don't have a particular item in stock they are always happy to order it in and are excellent with staying in touch to update. I have been constantly amazed with how well they look after me/have never let me down.

  • 5/5 Kerry M. 1 year ago on Google • 23 reviews
    I would highly recommend Hooves Paws & Claws, the service is friendly and full of great advice. We have been going to this store for years purchasing Pellets for the chickens, sheep nuts, fly covers, Maleses and large round bales for the horses which Julie delivers.

  • 5/5 Romina M. 7 months ago on Google • 23 reviews
    Great place! There’s wide range of product for chickens. Attention was excellent, we will definitely come back !

  • 1/5 Robin A. 5 months ago on Google • 16 reviews
    Dropped off expensive SYNTHETIC Eurohunter ultra rug( and 3 other rugs ) to be mended- multiple little rips on the inside and some little snags, not rips, outside - approx 4 , maybe even 6 weeks ago. I have just picked up my rug. It has been mended on the outside with MASSIVE CANVAS patches!!!! You do NOT mend an expensive synthetic rug canvas!!!! It has also been stitched with ordinary cotten thread, not marine grade thread, which means every needle hole will LEAK. It is WORSE than it was when I left it there. I could have hand stitched it myself , I was happy to pay whatever it cost to be done properly, have now paid $50 to have it rendered absolutely useless. Not only does it look terrible but it will now LEAK around the canvas.Even the canvas patches were not done properly, they are not stitched close enough to the edge. I cannot even replace it with a new one as Euro hunter are having supply problems and can't replace until next February. I have had to waste hundreds of dollars buying other rugs in the meantime which are nowhere near as good, and will have to replace them again with good Eurohunter rugs next yr. I have now found some one who can repair it with synthetic and marine grade thread as should have been done to start with , and am STILL without my heavy winter rug in the meantime, due to the failure to communicate with me about the time it would take and my obviously unreasonable expectation that the job would be done to a professional standard....As well when I enquired about the time it was taking I was told the person who did the repairs only worked one day a week and was up to her neck in rugs. Well, don't take on more work until you can get to it ,or at least tell people before you take it on it will take over a month so they have the choice to go elsewhere. Owner extremely rude when I complained, no apology for further damaging my expensive rug while they incorrectly " repaired" it, no interest in learning how to do the service they offer properly...As well I had problems with feed delivery. 10 bales of hay dropped outside yard and 3 different ridiculous excuses given by the same person in one conversation as to why not stacked in shed as I was told would be when I ordered them . I suspect she just couldn't be bothered. PS owners response to my pointing out that the rug repairs were all done with the wrong thread and will now have more leaks than they started with, is to refuse me further service.Petty and spiteful attempt to cause me hardship in getting feed for my horse because I complained about them taking money for a service they don't do properly. Of course I had no intention of giving them any more of my hard earned money for poor quality services anyway, they have competition who do it way better, but she thinks she is making things hard for me . I could always get some one else to get stuff for me from there if I needed to , lol. Bless... She has returned the cost of the Euro hunter repair ,but not the other 3. This doesn't cover the cost of the ruined rug.Guess I will see her in small claims court.

  • 5/5 Psy S. 5 months ago on Google • 6 reviews
    Friendly service, good range

  • 5/5 Shellee P. 6 months ago on Google • 6 reviews
    Good prices, sell the excellent Big Dog food range, friendly, down to earth

  • 5/5 Ceinwen P. 4 months ago on Google • 3 reviews
    Julie and the team are always extremely helpful and friendly. It's always well stocked, and they give great advice on what I'm looking for.

  • 5/5 Anne F. 4 years ago on Google
    The customer service here is great. If they don't have what you want they will order it in. Good prices. Very helpful staff who know their products. Love this place.

  • 5/5 Andrew S. 2 years ago on Google
    I like to support this nice, friendly, local place for looking after my animals' needs. They have everything I ever need to get, and I don't have to drive far to get it.

  • 5/5 Tony W. 3 years ago on Google
    Close by, allways willing to help out vast range of stock, friendly staff

  • 4/5 peter j. 1 year ago on Google
    Nice shop well stocked and good prices

  • 4/5 Adam E. 2 years ago on Google
    Im new to owning a rabbit and they helped me with my purchases without trying to sell me items I didn't need

  • 5/5 Karen B. 1 year ago on Google
    Love this place, friendly, always got what I want, good prices

  • 5/5 Kim R. 3 years ago on Google
    The service, help and advice is excellent, Julie and team go above and beyond to assist when ever possible

  • 5/5 Robert A. 1 year ago on Google
    All good. Staff friendly and competent.

  • 5/5 tim f. 1 year ago on Google
    Great range and lovely people who are always willing to help.

  • 5/5 Chris T. 1 year ago on Google
    Great friendly service from warm lovely people. Top service. Top people.

  • 5/5 Greg L. 2 years ago on Google
    These guys are really helpful. You let them know what you need and they will go looking to see if they can source it.

  • 4/5 Darren L. 2 years ago on Google
    Great staff, good range.

  • 5/5 Sandler C. 2 years ago on Google
    The best of the best!!!!highly recommended, always there for you, very knowledgeable. Thank you guys ! You are the best always!!!!

  • 5/5 bazz m. 2 years ago on Google
    Awesome place, friendly staff great selection of products

  • 5/5 Weekend At B. 2 years ago on Google
    Great range, super helpful service. Not sure what else you'd want!

  • 5/5 Mark High (. 2 years ago on Google
    Great place for all your stock feed and pet supplies. Very helpful staff.

  • 5/5 Chris H. 2 years ago on Google
    Lots to like about hooves paws and claws.

  • 5/5 Denise Crazy Cat L. 10 months ago on Google • 1 review
    Knowlegable and very friendly and helpful staff. Nearly always have what I need, and when they don’t, it’s supply chain issue, they take my details and call when stock is in, or recommend something comparable. Having the 2 stores is also very helpful. Thanks


Call +61 8 8264 4200 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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