Came instore today to buy a gold nomination bracelet along with my mother n law & my baby daughter . Waited about 15mins before anyone could help us. Eventually went to the nomination counter, the assistant that was there young girl long brown hair who served us had a terrible attitude she made us feel so out of place was not willing to help in any way when we asked about could we buy a gold nomination bracelet where she proceeded to say we don't do that it's link only and how many links do u want as we didn't know how many links really as it was present for my mother but proceeded to stand and look at us instead of willing to help us with counting links or any help would have been appreciated, as me and my mother & law both bought are nominations from there and family circle, it was never a problem to buy the bracelat then charms separate it has obviously changed which she could have told us but instead made us feel uncomfortable. I continued to say we will come back another time as she wasn't any help and walked out, I was willing to buy bracelet with at least four charms so she has lost my custom and I will never be in the shop again as I'm in for every occasion to buy family jewellery etc and from today onwards I will no longer shop in argento Ballymena.

Went here to buy 4 Pandora charms with a value of £110 but changed my mind after the sales assistant was rather rude by saying she didn't like the ones I had chosen then proceeded to chew gum and roll her eyes at me when I asked to see another charm. So I decided to keep my money and buy my charms elsewhere. I have bought a lot of charms from here before, but I'm sorry I won't be back

Absolutely Disgraceful should be NO stars. My daughter who has learning difficulties waited at least 45 mins and a lady jumped in front of her who was not in the queue and got served right away . Then when it was her turn to be served she was told she wasn't in the queue and she had to join it even though she was. She was in tears and it ruined her Christmas.The customer service needs to urgent attention and will NEVER be back😡

Visited to purchase a birthday present. Staff beey helpful and pleasant . Brought out what I wanted to see. Bought what I had been in to buy.

Beautiful pieces displayed well excellent advisor!

Lovely well kept store in Ballymena, very friendly and knowledgeable staff

Great service the girl that serviced us was a great help and very friendly. Told me about services I didn't know nomination done so now have 4 wedding thank you gifts sorted.

Fantastic service the staff member definitely new her stuff.