Gaze image

Gaze

Restaurant Chinese restaurant Chinese takeaway

One of the Most Reviewed Chinese restaurants in Newtownards


Address

17 Castle St, Newtownards BT23 7PA, United Kingdom

Website

www.gazenewtownards.co.uk

Contact

+44 28 9181 2203

Price rating

$$ $$

Rating on Google Maps

3.90 (188 reviews)

Open on Google Maps

Working Hours

  • Monday: 3:30 to 11 pm
  • Tuesday: 9:30 am to 11 pm
  • Wednesday: 9:30 am to 11 pm
  • Thursday: 9:30 am to 11 pm
  • Friday: 9:30 am to 11 pm
  • Saturday: 3:30 to 11 pm
  • Sunday: 4:30 to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (9) good (6) rice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Julie G. 2 years ago on Google
    Food is lovely but customer service extremely poor. I placed an order via website but payment didn’t seem to have gone through due to technical glitch (I tried twice) so phoned to check. I am deaf so used a relay service. Payment had actually gone through twice. The staff member who took my call was extremely rude and told me they were very busy and needed phone line back, presumably because the relay takes time. Needless to say will not be ordering from Gaze again. Very disheartening.
    3 people found this review helpful 👍

  • 1/5 Sarah 2 years ago on Google
    Absolutely disgusting service restaurant was freezing my mum was eating dessert then found a big peice off plastic on her bannan we were then hit with big bill charged for sides!! Definitely don't go here
    2 people found this review helpful 👍

  • 1/5 Billy P. 1 year ago on Google
    The food me and son got was bloody awful staff cocktail didn't want to know the Chinese lad was very ignorant to us he was about giving check to 63yr old man used to be if you didn't want a sweet they took pound off no he said the meal curry the beef tasted off they charged us full 16 95 each for meal but it came to 43 pounds they take charge for tips I would love to tell every one please stay away not good for money they don't care poor service all round if I could I would give them o/0 STAY. AwAy they wouldn't give us a sweet to us to take home
    1 person found this review helpful 👍

  • 3/5 Brian M. 1 year ago on Google
    Any food I've got is good. The reason for 3 stars is because their prices aren't very consistent. Was charged £20 one night for a takeaway. 2 weeks later I ordered the exact same thing and it was £16. Don't understand why I was charged an extra £4 before.
    1 person found this review helpful 👍

  • 2/5 Ryan M. 5 years ago on Google
    honey chilli chicken with rice Chicken was nice, rice was awful. sticky and clumped together, sort of like a rice pudding. Sauce wasn't "chilli" at all and was just sweet. It was all very thin as you can see from the photo. Prawn crackers were good but because of the sauce being thin it just ran through it within seconds after putting rice into it. Bottle of coke was room temperature. Wouldn't order again if I'm honest
    1 person found this review helpful 👍

  • 5/5 Pauline J. 1 year ago on Google
    Great value for money, parking right beside it. Good selection definitely worth a visit
    1 person found this review helpful 👍

  • 5/5 Donald C. 9 months ago on Google
    I always get a very good meal here and at a reasonable price. Always well cooked. Staff good at sorting you out
    1 person found this review helpful 👍

  • 1/5 Cain L. 6 months ago on Google
    The service in this place was a disappointment (tom tom ) told me to get my own food and charged me extra

  • 5/5 Kenny A. 7 months ago on Google
    Great food Great service but may be no kids after 6pm it spoilt a good night.

  • 4/5 george t. 3 months ago on Google New
    Grub gud,staff friendly. Didnt know no alkahole available😬. Room on cold side. Will be back.

  • 5/5 james d. 1 year ago on Google
    Great food quick and friendly service what else could you ask for.

  • 1/5 James J. 1 year ago on Google
    Worst Chinese restaurant I have ever been to. Food was cold. (So was I. Restaurant was freezing.) When I complained they said "WE will let the kitchen know" Avoid at all cost. It's a pity you can't go below 1 star!! .

  • 5/5 Katie G. 9 months ago on Google
    We visit Gaze on a weekly basis and it is consistently amazing! The service is extremely efficient and the food is wonderful.

  • 1/5 Ann J. 1 year ago on Google
    Have been 3 times in the last few months. First 2 were really nice but today on our 3rd visit it was awful. We chose chicken chow mein and sliced chicken,chips,onions,peas and gravy. The only item that was warm were the chips. The chicken was really tough. Money wasted. Would never entertain it again. It's a shame that some places cannot keep up their standard. With how things are today, the cost of living and suchlike It's annoying when you feel that your hard earned cash is wasted. This was a celebration dinner for a 70th birthday and we were so disappointed. Ah well lesson learned.

  • 1/5 Laura Victoria K. 9 months ago on Google
    Despite ringing ahead for collection we still had to wait a further 20 minutes with very curt service. Salted chilli chicken was tasteless & tough. Ordered ham & cheese spring rolls, were given the vegetable ones. Won't be back.

  • 1/5 Scott M. 1 year ago on Google
    I used to argue with my other half that this place was great loved the food. I have suddenly changed my mind after the meal tonight. The rice was clumpy, very little sauce and the prawn crackers didn't taste anything like prawn cracker they tasted more like sweaty 10 year flip flop. The fried rice with gravy was bad when my son wouldn't even eat it point blank refused. Very disappointed and very overpriced I won't be back!

  • 3/5 Gerry M. 1 year ago on Google
    Good curry but a cold chilly restaurant.

  • 4/5 Eleanor I. 1 year ago on Google
    First Visit ..was recommended to try this place...was not disappointed...and will be back

  • 5/5 Tina W. 1 year ago on Google
    Great food, friendly staff not sure about the atmosphere as have not had a sit in yet

  • 5/5 Donna H. 1 year ago on Google
    Always have a lovely meal here.

  • 4/5 Laura F. 1 year ago on Google
    I was a little surprised at the portion sizes. I could have eaten double. £17 for 3 courses, which is great, but I did leave a little hungry still, shame.


Call +44 28 9181 2203 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Delivery
    • ✓️ Takeaway

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