Pizzas were good, never had a problem with the service until it was late one night and a driver with blonde hair I think, quite chubby that has delivered for years brought me my food, it looked like there had been 1-2 slices taken out and one smaller slice put in I instantly opened the door and give the driver the food back and asked him about a replacement he then follows that up by telling me that the restaurant is closed and I could not contact for another pizza I contacted and the manager give me my food directly, but the manager said the driver returned with a full pizza which didn’t even look like the one I had received from the picture the one in the pic was fine and I would have had no reason to return it, that was no hassle, now I ordered and the person on the other side of the phone had missed that I said gluten free so I returned the pizza only to have the manager phone me back and tell me I would have to pay for another pizza on-top of the one I had already sent back as it is wasting toppings and it is the second incident to this address, no the first incident was your driver and this was a simple misunderstanding that could have been easily resolved. But now it had ended up with me waiting an hour and a half from the time I ordered fro them just to return my money anyway, I need to watch when I eat and what food I eat and they done absolutely nothing at all, now this will have me up most of the night as I still haven’t eaten anything, I can say for sure it’s the last time I’ll be dealing with them.

It may say Giuseppe's on the door but this is not the Giuseppe's of old. The place inside is dark and not very welcoming. Nobody looks like they're in charge. The chips aren't great, the spaghetti bolognese was average and not very warm. I haven't been here for a while as we usually got a delivery over lock down but I certainly won't be in a rush to go back. Maybe we can look at other alternatives as Giuseppe's was our 'go to' Italian in the good old days.

New staff.puzzas tasty. Hawaiian, Sicilian and margarita with anchovies

Took our order then cancelled it and didn't bother calling. Their food might be great but who knows, it could also be terrible. Maybe one day we will order and it will arrive and then I'll let you know.

I ordered vegetarian pizza, it was amazing, I've never seen so many tasty toppings on a pizza unless I've made it myself. I honestly must say this was the nicest pizza I've ever had. Great work guys

Ordered pepperoni pizza for delivery and it was covered in what tasted and looked like hot dogs.

Best pizzeria in ards even burgers are exceeded high expectations very good customer service and friendly staff. Very happy with my choice

Fantastic pizza. One of the best I've tasted in the whole of Northern Ireland. The bread is so good you don't want a dip. The base is very thin and crisp. The crust is crisp on the outside but light and airy on the inside. There is a slight char on the bread that reminds me of the pizza in Naples. The sauce and cheese are great. There was a good amount of toppings. The garlic butter chips were also surprisingly good. They were not soggy. No complaints about the staff, wait time or pricing. I can't wait to go again.

A beautiful traditional Italian base pizza with the freshest most delicious sauce and toppings...delicious and the best for miles And again tonight the most delicious pizza, this time gigantic! Ty, the base is so beautiful and the toppings soo juicy, the sauce is out of this world...thank you so much 😋

Recently deliveries have taken a lot longer than normal with the longest time being 1hr 35 mins from time of order. In that particular order, the pizzas were not fully cooked as well. I sent two emails about this but did not receive any response. I also attempted to call the shop but got through to a full mailbox. Finally I decided to respond to them on a social media post but still received no response. This evening we decided to order again. The text confirmation we received states food should be delivered within the hour. After waiting 65 minutes I called to check on the order status… The pizzas were not yet in the pizza oven. The staff member mentioned that they were very busy, but customers should not receive lesser service based on how busy you are. At peak times, more staff/drivers can be employed to cover the increased demand. At least I was able to get through to the restaurant this time, rather than the mailbox full message. He mentioned that we would get the pizzas in 30 mins and this was correct as the pizzas were delivered after waiting 1h 35mins again. The delivery driver was very apologetic. The issue was not his though, but it was nice to see he was aware of the delay. The pizzas we received were great so it was nice to see the quality of the food was back to normal. I requested a partial refund and they did grant us a 25% (which we have not yet received, but expect it to take a few days). I don’t think we will order from Giuseppes again as this has happened more than once in the last few weeks so this is an ongoing issue and I believe it will not be resolved in the short term. Outside of these recent issues, the pizzas are good and I would recommend them, but only if you are in Ards and able to order/pickup from the store. Otherwise, there are plenty of other pizza restaurants capable of delivering ordered food within an hour in the area

Collected a few times and it's the best pizza I've had in NI in a long time. Would definitely recommend.

Lovely food, fast service. I'll definitely be back.

Nice pizza, but a bit too expensive for what you get. Worked out more costly than dominoes. £6 for a tiny Margherita £10 for a decent sized one. Same prices as dominoes, but they do deals where I can get as many toppings as I want for that, or multiple pizzas. And I don't go there cos it's too expensive too.

Pizza was great the first time, the second time it was burnt.

Beautiful pizzas

First class ?.

Best pizza in newtownards

Changed hands still same pizza dough recipes

Just ordered pizza first time ordering from this pizza place got the wrong pizza so sent out what was suppose to be the right pizza and it was wrong again.. binned it complete waste of £25 will never order from this company again!

Strongly advise getting pizza from here 1. Delivery driver charged £1.50 more than what girl quoted on phone 2. That's the thinnest pizza base I've ever come across with bearly enough cheese on it to cover base 3. 14 inch pizza ordered you'd be lucky if it was 12 inch In all would have been better going to dominoes and cheaper, shame cause this really was a great pizza place years ago

Ordered on Saturday night at half 8 through the app and had to ring at 10:15 to check where order is to be told the system never printed order docket girl on phone was very helpful and got pizza up in 20 mins with 2 free ice creams. Unfortunately my pizza had basically no sauce on it so was very dry. Very disappointed in this.

Collected from Newtownards because the Donaghadee store no longer opens on Mondays and really regret the decision to do so. The pizza initially served was actually black in colour and blistered as it had been burnt so badly, I have no clue how this was allowed to leave the store. Thankfully I had checked the pizza in my car to see if it was cold as it had been left sitting for 5 minutes waiting for the chips to be brought out. I returned the order and the woman was very apologetic, said she would get me a replacement pizza and keep the chips warm, she then gave me back the original pizza (which I binned due to it being completely inedible). I was then extremely disappointed to find the chips were stone cold and that the replacement pizza was basically a margherita due to the lack of toppings. Hoping the Donaghadee store returns to Monday openings as I have been completely put off by the Newtownards counterpart. Sadly my pregnant partner was waiting on this meal to be brought back and was left unfulfilled.

Absolutely best pizza around. Have family over in england who when they came over say that one of the places we need to eat from is here. Unreal staff who make you feel comfortable and welcomed when you come in to order

Ok, had takeaway quite alot from here. Great wee business. However, improvements are needed regarding the food. The chips are awful, soggy and cheap tasting. The pizzas are just ok. Sometimes they are burnt, not enough cheese. The BBQ sauce isn't nice- meant to be sweet but its not.Dominos BBQ is better.

Vile!! If I could give no stars I would. Normally we go to bangor for pizza to piccola which has the best pizza in the world. Unfortunately we couldnt go tonight so went to guiseppes instead even though a few years ago I got an artery in my lasagna which is why we hadnt been back. Well I wish we hadnt because now I'm starving and £15 worse off. Cheese and ham. Well I dont know what sort of ham that was but it was more like spam in little rectangular chunks it was disgusting. the cheese wasnt mozzarella which is whats advertised. Tasted more like plastic. Crust was burnt and the whole base tasted burnt this was the most disgusting thing I've ever had the misfortune to taste. I had to spit it out. What a waste of money and I'm still hungry

Ordered a garlic bread pizza and garlic chips, told to come to the shop in 10minutes. When I was given the order (25mins later) the chips were lifted from the top of the oven and had been sitting from before I entered the shop. Drove home 3minutes away only to realise both pizza and chips were stone cold, chips were soggy…whole things was a waste. Contacted the store and the manager told me the pizza oven is 300* so no way it was cold. Not happy with the food or service provided and this is the second time in a row for a slow, cold order. Won’t be going back - it’s a real shame because I love to support local business but sadly on this occasion it’s just a waste of time and money Edit: to reply to the owner… As per my call log, the order was placed at 7.49pm and the phone call to inform you about the pizza was made at 8.27pm. The pizza took over 25mins to make and I don’t believe pizza should go cold in the 5minute drive home. Your claim of “an hour later” is rather unfair when taking the cooking time into account, much like your comment of the 300* oven. I understand the request to return the previous items however they had already been disposed of as mention on our call, I did not know it was policy to have the items returned. Again I am disappointed by the service given and feel like I am being called a liar. I understand the customer is not always right but I would’ve thought you might have given the benefit of the doubt, I have never made a complaint before even though the food has been cold on more than one occasion. I stand by my statement that I will not be returning as your comments have again reflected the same poor service received earlier this evening

Food, was great when it was correct, took 3 attempts to get a gluten free pepperoni correct. Too many staff in the cooking / prep area, they where working over the top of each other

Good pizza if u manage to order. No answer to phone (2nd time trying to order that this has happened, but def the last), and their own app wants you to add extras you dont want but are required to continue. App deleted, la hore, ordered instead.

Disappointing, pizza slightly under cooked and then got folded over in the box turning it into a doughy mess before we had even started, toppings either loaded onto one slice or not at all, and a real overkill with the toppings. Sorry but not for me

I order the penne pepperoni pasta and it was awful and dripping with grease I couldn’t eat it, got another person to try it in case it was just me but they said it taste as if someone was sick in the sauce🤢 never be ordering again.

Best pizza i had in a long time would recommend marshmallows on deserts pizza tho

Wow excellent food, this is really made to traditional standards, the base is not frozen and perfect dough which had been stretched and fresh ingredients, having suffered the rest this is the best ! By a long way, they even managed to emulate my personal favourites from Sicily ? They really should open a restaurant as this food straight out of the oven is “Top Notch ?10 out of 10” ❤️

Not bad unless they get it wrong, which they do quite often! Delivery time is shocking, staff are a bunch of children who haven't got a clue!

Oh my goodness, this is such a good pizzeria! :-) The staff are so friendly! :-) I always have a sweetcorn & pineapple pizza with sweet chilli sauce. & It's really delicious!

CANT GET ENOUGH. I love this place. The spicy bacon wedges are the best, pizzas great and carbonara my fav. ?

I've ordered from Giuseppe 's twice. 1st order took forever. When I phoned to find out where it was I was told that I had received it. After repeatedly saying that I hadn't, the shop phoned the driver who had delivered it to the wrong house. Replacement were send. Tonight I Ordered pizzas for the 2nd time to be delivered at 7.30. They arrived at 5.30 I phoned and the shop apologised and told me the food would be delivered at the right time. 8pm.. no food.. I phoned again and it had left. It arrived a couple of minutes later, absolutely freezing. So cold I've had to put It in the oven. Never again.

One of the best pizzas around. Far better that RIP off domino's. Freshly made with plenty of toppings. No counting items per slice here.

Decided to try the garlic potatoes as seen people saying they were great. Got home with them and they were so brown overcooked and burnt in places. Disappointed as if not for this they probably would have been great

Good value, never disappoints

Pizza made fresh right before your eyes in a very clean environment! What more do you want !! Both pizzas where amazing very little flop, base was well cooked and crust cooked perfectly and there where plenty of toppings!! Proper pizza!! I would also like to thank the staff member who took our order who pointed out that for £2 more we could get 2 sides and a bottle of coke!! Molte grazie!!

Pizza is always good out and at a good price

Fantastic family run business with friendly staff and authentic pizza made right in from of you. Once you try Giuseppe's you wouldnt go anywhere else.

Best dough in northern Ireland!! 100% authentic. Totally recommended!!

Best pizza in Ards, hands down. Great service and good prices too.

Best pizzas ever!! Lovely people! Unbelievable prices!

We love Giuseppes, tasty food made in front of you by proper chefs. Best pizza in Ards!

I wouldn’t go anywhere else for pizza ?

Very good once again! New menu, loyalty card and you can now pay by card. They've gone up a notch!

worst service EVER !!!!!

Best pizza ever!!

Good food

Pizza like it should be.

Amazing

I have been eating Giuseppe pizzas from 1983 and have dined in the restaurant sadly now closed as always 101% best pizzas from this family run pizzaria

Tasty

Great authentic Italian pizza. Better than dominos by far

Brilliant pizza. Can be quite busy sometimes but that's a sign of how good it is!

Best pizza ever

Love love love this place

Best pizza around very fresh and staff where very friendly well worth a visit.

Never ever ever get ur order right

The best tasting, authentic Italian pizzeria in NI by far...