3/5 Sonora G. 2 years ago on Google
I
want
to
give
the
Red
Coach
Inn
five
⭐️s,
but
with
severe
understaffing
combined
with
full
rate
prices,
it
doesn’t
pass
muster.
Most
of
the
staff
were
very
friendly—especially
the
front
desk—that
is,
when
we
could
get
ahold
of
them.
Much
of
the
time,
there
was
no
one
there
in
person,
or
on
the
phone.
The
Highland
suite
was
lovely,
and
very
spacious…
lots
of
wonderful
kitchen
space,
and
a
beautiful
canopy
bed.
Oddly,
for
a
suite,
there
was
only
one
robe,
no
dresser
space,
and
a
plethora
of
seating
that
was
ALL
uncomfortable.
As
a
vacation
rental
cleaner
for
many
years,
I
may
be
overly
persnickety,
but
I
would
expect
less
dust,
more
towels,
and
certainly,
amenities
as
requested.
Even
though
we
paid
$400/night,
they
didn’t
bring
basics
like
toilet
paper
and
garbage
bags,
even
when
asked
for
several
times.
Judging
by
the
occupancy
and
the
hurried
nature
of
the
staff,
I
would
put
money
on
all
of
those
complaints
being
the
direct
fault
of
a
management
that
doesn’t
want
to
pay
what
their
staff
are
worth.
Edit:
the
jaunty
tone
of
the
Red
Coach
Inn’s
response
assumes
a
lot.
We
would
never
stay
here
again,
and
we
would
never
recommend
it
to
anyone.
It’s
only
saving
grace
is
it’s
location.
Otherwise
they’d
be
out
of
business.
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