1/5 Krista K. 4 years ago on Google
Where
do
I
begin?
This
hotel
experience
was
disappointing,
to
say
the
least!
Listed
on
the
hotel's
website,
it
states
that
the
hotel's
location
is
within
walking
distance
to
the
attractions.
It
took
my
husband
and
I
20
min
to
walk
to
Cliffton
Hill.
It
is
not
a
6
min
walk,
as
stated
on
the
website.
In
addition
to
this,
the
website
states
that
there
is
a
free
breakfast
when
staying
at
the
hotel.
When
checking
in,
I
asked
what
time
breakfast
starts
and
ends.
The
owner
had
told
me
that
there
is
no
breakfast
during
the
winter
months.
My
husband
and
I
stayed
in
a
jacuzzi
suite
with
a
fireplace.
Our
fireplace
did
not
work,
we
called
the
front
desk,
and
the
owner
said
he
would
come
to
our
room
and
look
at
it.
It
took
2
hours
and
three
phone
calls
to
the
front
desk
to
have
the
owner
come
and
look
at
our
fireplace.
The
owner
repaired
the
fireplace
and
was
working
fine.
That
night
when
we
returned
to
our
room
after
dinner
we
went
to
turn
the
fireplace
on
and
yet
again,
it
wasn't
working.
The
room
was
very
clean,
or
so
we
thought.
In
the
middle
of
the
night,
I
woke
up
to
find
ants
crawling
on
me.
They
were
all
over
the
TV
stand,
microwave,
refrigerator,
and
on
me!
We
called
the
front
desk
for
over
an
hour
until
someone
answered
the
phone.
The
owner
came
into
our
room
with
a
small
vacuum
to
clean
up
the
ants.
We
were
told
it
was
our
fault
that
there
were
ants
in
our
room
due
to
having
alcohol
in
our
room
(mind
you
there
is
snow
on
the
ground,
it's
not
summertime).
I
was
appalled.
We
had
asked
for
another
room,
the
owner
very
rudely
said
he
was
not
able
to
accommodate
us.
After
a
few
minutes
of
pleading,
he
gave
us
a
standard
room.
The
room
was
so
hot,
we
couldn't
even
breath.
It
smelled
musty,
and
the
sheets
reeked
of
body
odor.
I
asked
if
I
was
able
to
be
refunded
the
difference
in
price
for
the
rooms,
the
owner
refused
to
adjust
the
price
(from
a
suite
to
a
standard
room).
Needless
to
say,
I
will
NEVER
stay
at
Grewals
Inn
and
Suites
again.
I
am
very
careful
about
where
I
choose
to
stay.
All
the
reviews
I
read
about
this
hotel
were
excellent.
I
am
very
disappointed
with
our
stay,
and
the
experience
we
had.
1 person found this review helpful π