The Highlander Inn image

The Highlander Inn

Motel

😠 Filthy. Just, filthy. That's all I can say. Walked in, after waiting for the guy to even show up to get me my key in the first place vecause he wasn't even on the grounds, I took one look around and had to check my mattress I felt disgusted and low and behold stained in every shade of gross imaginab... People often mention room, stay, staff, rooms, clean, dirty, Niagara, Falls, recommend, great,


Address

6179 Lundy's Ln, Niagara Falls, ON L2G 1T4, Canada

Website

the-highlander-inn.business.site

Contact

+1 289-296-1115

Price rating

$55/night

Rating on Google Maps

3.90 (94 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (14) stay (12) staff (12) rooms (11) clean (9) dirty (7) Niagara (7) Falls (7) recommend (7) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mirarelle 1 year ago on Google
    Filthy. Just, filthy. That's all I can say. Walked in, after waiting for the guy to even show up to get me my key in the first place vecause he wasn't even on the grounds, I took one look around and had to check my mattress I felt disgusted and low and behold stained in every shade of gross imaginable. Don't stay here.
    3 people found this review helpful πŸ‘

  • 1/5 Elizabeth W. 1 year ago on Google
    This hotel must be falsely rated and reviewed with fake reviews! There is absolutely no way that ANYBODY would honestly give this more than a zero! I pulled up to the property and immediately felt unsafe. The grounds were in disgusting and in dissary. There were piles of cigarette butts in front of almost every room door on both levels. There are people permanently living in these rooms, and I'm convinced the rooms there are rented out by the hour. One of the male residents of this hotel came out of his room are stared at me the whole time as I walked to my room. The room was absolutely filthy!!!! I can't stress that enough!! The bathtub hadn't been cleaned and was slimy looking and stained. I was literally in the room for less than a minute, and I left feeling dirty. As a solo female traveling alone, I left. The young men working at the office were very polite and understood why I left. They were more than willing to offer a refund.
    3 people found this review helpful πŸ‘

  • 5/5 vaibhav s. 6 months ago on Google
    Stayed at Highlander Inn in Niagara Falls. The view of the falls from my room was amazing! Room was clean and staff were friendly. Good value for the price. Would recommend! The staff were friendly and accommodating, always ready to assist with any requests or questions. Plus, the location is convenient, with many attractions within walking distance. While it's not a luxury option, the Highlander Inn provides a budget-friendly choice with an unbeatable view. I'd recommend it to anyone looking for a comfortable stay in Niagara Falls without breaking the bank.
    2 people found this review helpful πŸ‘

  • 2/5 Dawn F. 2 years ago on Google
    My friend was bitten by a bedbug and when she told them about it, they didn't even believe her. If they would have believed her I wouldn't have left a review at all but because they want to deny responsibility for this, they will deal with my negative review. In the future I hope they take the word of their customers because most have no reason to lie and feel embarrassed to have to even mention anything. Do better!
    1 person found this review helpful πŸ‘

  • 1/5 stephen h. 1 year ago on Google
    Room was filthy , my wife had to wait 20 min for the owner to give her a room key even before that. Disgusting all around. Anyone who says anything different is lying.
    1 person found this review helpful πŸ‘

  • 1/5 Larry B. 1 year ago on Google
    Air-conditioned did not work he said he fixed it while we were gone and did not ask permission to enter while we were gone got back it worked off and on it was warm in room TV works but they have 10 channels that are infomercials and it was scrambling to come on so there is a picture on and off asked other people there that pay monthl and they told me it's always like that so front desk said oh we will fix it but they did not for 3 days so front desk don't trust them so if u stay there rember I told u do
    1 person found this review helpful πŸ‘

  • 1/5 David C. 1 year ago on Google
    Freezing no heating on the wall dirty towels dirty toilet dirty bed small heat they offer nothing DONT STAY HERE!
    1 person found this review helpful πŸ‘

  • 1/5 Justine M. 10 months ago on Google
    Dirty bathtub with hair, dirty blankets, spiderwebs and dirt on floors, mold in shower and window, what appears to be blood on the trim door, as well as something splattered all over the wall in the bathroom, centipede on sink Along with dead flies. All around dirty room. Something died beside the desk…(mouse maybe?) I have had better rooms in cuba. All doors downstairs open people appear to be living there. Requesting a refund this is absolutely disgusting, no one should rent here. The pool is disgusting and would not reach health and safety code as well as the garbage all over the place.
    1 person found this review helpful πŸ‘

  • 1/5 Athni B. 9 months ago on Google
    If i have to us one word to describe this place it disgusting just filty everything. Starting from the bed sheet stain the cover the tv remote not working and the tv wires out in the open, the shower curtain disgusting. Oh and the smell of the room was sooo irritating! If i could i would give this place 0 star!
    1 person found this review helpful πŸ‘

  • 5/5 prabhav l. 6 months ago on Google
    Best motel at lundy's lane, didn't face any problems, the manager was also very helpful and took care of all our needs

  • 3/5 Frank R. 2 years ago on Google
    It was a decent night stay; however, they mentioned that the room was supposed to be soundproof - it was not. There was a few bugs and outdated items. The towels where torn or over used - should have been thrown out. Alot of hardware looked like it needed repair

  • 1/5 Houssni F. 7 months ago on Google
    This is what a 230$ gets you in this place, false advertisement 101, I highly recommend avoiding this place especially if you booked on a third-party website as you would only be redirected to them without even the slightest bother from the management to find a solution. (Look up photos from visitors or click my profile for more pictures).

  • 1/5 bonnie s. 7 months ago on Google
    DO NOT stay here. They took my money for a 2 night stay. We arrived and waited in the parking lot for an hour, left and went to eat, returned and waited again for 20 min. There was NEVER any front desk staff available for check in so we were forced to go get another hotel. When the booking agent called to get my refund it was denied. This place is HORRIBLE

  • 1/5 Matthew F. 7 months ago on Google
    I reserved for two nights but my travel plans had changed and needed to head back home for personal reasons and after speaking with the property manager, he had agreed to this but has still yet to issue my refund for the second night it’s been almost a week and still nothing, so unprofessional. So if you want to lose money, stay here room was ok until I went to the bathroom where it was dirty and there was blood on the door, then I found dead bugs in my bed.

  • 5/5 Suman L. 11 months ago on Google
    Very conveniently located with walking distance from many restaurants and shopping areas. Facility is maintained clean and staff is very accommodating. Awesome walk towards Niagara fall just 2 minutes drive and 20 minutes walk to Niagara falls amazing views πŸ‘Œ πŸ‘ πŸ˜€ πŸ‘ 😎 πŸ™Œ

  • 5/5 Highlander I. 11 months ago on Google
    Recommended by Owner. What a great stay! I would highly recommend the hotel to anybody visiting the falls. As first timers to the Niagara Falls, the front desk staff member Anant gave us a warm welcome to the site. He was incredibly informative and kindly answered all our questions. Absolutely excellent guest service! Thank you for making our stay so memorable!

  • 5/5 Shamshad B. 1 year ago on Google
    Great location. Very clean. Courteous staff.

  • 5/5 Naveen L. 1 year ago on Google
    Nice cozy place, awesome location with great rooms in affordable price.

  • 5/5 S K. 9 months ago on Google
    Very conveniently located with walking distance from many restaurants and shopping areas. Facility is maintained well and staff is very accommodating.

  • 5/5 Andy A. 1 year ago on Google
    Great place to stay with family. Reasonably priced and very clean. Polite staff.

  • 5/5 Lynne P. 1 year ago on Google
    I found this a very clean friendly family-run motel that looks like a much more expensive hotel room inside. Lots of choices to eat and reasonable distance from Falls.

  • 5/5 Vince L. 4 years ago on Google
    Great overall experience - highly recommended if you’re looking for accommodation in Niagara Falls!! Friendly and welcoming staff, clean and spacious rooms and good location. The motel is run by a family who were extremely welcoming and made me feel like home - I will stay again if I return to the Falls.

  • 5/5 Dire Radio (Pascale N. 4 years ago on Google
    We stayed a week there last summer with the kids, and really enjoy the time there. It was very clean, wooden floors, new renovated rooms and the staff was great. Love the patio outside, strongly recommend this place as the best budget Motel in Niagara Falls.

  • 5/5 Kris De J. 2 years ago on Google
    Great staff, great rooms, awesome rates. The rooms are spacious and clean. Location is great and not far from Clifton Hill!

  • 5/5 stuart d. 6 years ago on Google
    Great place close to the casinos and falls that had a comfy bed, new decor and at a great price. The owners greeted us and the check in was quick. The rooms were clean and they even warmed our room with the fire before arrival as it was particularly cold. Would recommend and return. Thanks!

  • 5/5 Jeremiah D. 3 years ago on Google
    Excellent newly renovated rooms. Option of jacuzzi suite with gas fireplace. Management is extra friendly and bend over backwards to make your stay a positive experience. Rooms are reasonably priced.

  • 5/5 Kassandra H. 2 years ago on Google
    The rooms are fabulous, staff are absolutely amazing! Whatever you need they make sure you are fully accommodated! Five star rating all around!!! 🀍 Definitely recommend booking with them for any occasion!!!


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