Fluffy Puppy Grooming Spa image

Fluffy Puppy Grooming Spa

Pet groomer

😠 I took my (anxious) dog here several times and was continuously told that she was aggressive, not easy to groom, and was going to “rip them to shreds.” She was left with several uneven haircuts. My dog would shake violently when dropped off. I tried a new groomer and forewarned them of this behavior... People often mention Bonnie, dogs, groomer,


Address

189 Buffalo St, Hamburg, NY 14075

Website

www.fluffypuppyspa.com

Contact

(716) 926-9226

Rating on Google Maps

4.10 (61 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8:30 AM to 2 PM
  • Sunday: Closed
  • Monday: 8:30 AM to 4 PM
  • Tuesday: 8:30 AM to 4 PM
  • Wednesday: 8:30 AM to 4 PM
  • Thursday: 8:30 AM to 4 PM
  • Friday: 8:30 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: Bonnie (10) dogs (8) groomer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Heather K. 7 years ago on Google • 97 reviews
    Sarah has groomed both of my small dogs and does a wonderful job. I have a shihpoo that I didn't have trimmed for a year and she did an excellent job making him look like a dog again and getting the look I wanted him to have! Prices are great too, quite a bit less than what I was paying for another groomer to just shave him.

  • 5/5 Wendy R. 6 years ago on Google • 3 reviews
    I am new in the area and needed to find a groomer for my 15 year old very nervous Cockapoo I passed Fluffy Puppy and decided to give them a call. Sara was so accommodating and took William right away. I told her of my concerns and worries with him. She listened and paid attention to my requests. I like that the customer can look into the grooming rooms and see the dogs being groomed. When looked in all the dogs were happy with tails wagging. Except for one who was whining as the groomer blew him dry. She kindly was saying to him " you're okay. Don't worry. We are almost done" It really gave me peace of mind. When I picked William up two hours later he was groomed perfectly and smelled great. I was so happy. This is my new groomer!
    1 person found this review helpful 👍

  • 5/5 kristina u. 4 years ago on Google • 3 reviews
    I have been taking Polly our cockapoo to her for at least 3 years! AMAZING! I have never ever been disappointed. They take their time, and they are so great with her! If your lucky you might get a glimpse at one of her beautiful show dogs!!!!! Polly says “Thank you Bonnie!!”
    1 person found this review helpful 👍

  • 5/5 Pat H. 6 months ago on Google • 11 reviews
    Bonnie is awesome. Very caring and quick when clipping my cat.

  • 5/5 Amy L. 10 months ago on Google • 8 reviews
    Bonnie and her team did a phenomenal job grooming my two Shelties, ages 4 and 6. Definitely the best grooming they have had and I take them several times per year. I already have their next Appt booked!

  • 5/5 Jason G. 1 year ago on Google • 8 reviews
    Bonnie is very friendly and does such an amazing job. I've gotten so many compliments on my "beautiful and fluffy dog". I couldn't be happier with the quality of work and at such a reasonable price. I won't be going anywhere else!

  • 1/5 Christina W. 1 year ago on Google • 6 reviews
    Took my Persian in to get a cut similar to a lion cut. This is what she ended up with. When I asked about why it looked so uneven, I was told that "that's what happens with cats". If that were true, no one would do these cuts on their Persians. Thankfully, it will grow back. Bonnie was rushing and extremely rude when I questioned her. I definitely do not recommend taking your cat to her. Maybe she's better with dogs.

  • 5/5 Diana K. 8 months ago on Google • 4 reviews
    Took my puppy in for her first grooming today. Spoke with Bonnie about what I wanted and she did a great job with her. She is even cuter now than when I brought her in (and I didn’t think that was possible!) Highly recommend!

  • 1/5 Allison M. 2 years ago on Google • 2 reviews
    I took my (anxious) dog here several times and was continuously told that she was aggressive, not easy to groom, and was going to “rip them to shreds.” She was left with several uneven haircuts. My dog would shake violently when dropped off. I tried a new groomer and forewarned them of this behavior and her anxiety. The new groomer said that my dog did not display any aggressive tendencies and was very easy to groom. Bonnie did not adjust her grooming to my dogs anxiety and created behaviors as a result. It was her treatment of my dog that led to the problems. She might be good for dogs who are more easy-going in nature, but please be mindful if your dog is anxious as well.
    4 people found this review helpful 👍

  • 5/5 Laura S. 4 years ago on Google • 2 reviews
    Bonnie is great !! My puppy’s walk in wagging there tails and walk out wagging their tails .. Bonnie always knows how to take care of my dogs and I am very comfortable knowing they are in good hands. BTW they look and smell amazing. Thank you Bonnie 🥰
    1 person found this review helpful 👍


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