1/5 Patti F. 1 year ago on Google
Unbelievable
Lack
of
Customer
Service
After
suggesting
Chip
and
Charlie’s
to
my
friends
as
part
of
our
girl’s
weekend
activities,
I
found
myself
quickly
regretting
this
recommendation.
After
reserving
a
table
for
10,
when
we
were
seated,
our
server
approached
our
table
with
impatience,
disinterest
and
downright
hostility.
Instead
of
the
expected
greeting
of
“Hello”
or
“Welcome”,
she
promptly
told
us
how
busy
she
was,
leaving
us
with
a
feeling
that
we
were
bothering
her!
She
took
our
drink
orders
and
when
she
came
back
and
we
asked
if
we
could
order
our
food,
she
told
us
she
didn’t
have
time
for
that!
Eventually
she
did
take
our
food
orders,
but
again
with
a
great
deal
of
impatience
and
was
intolerant
of
any
questions
we
had.
Clearly,
she
didn’t
want
to
serve
us,
so
we
then
requested
a
change
in
server.
The
second
server
then
came
to
the
table
and
stated,
“I
guess
I’m
taking
care
of
you
now,
but
just
so
you
know
I
am
busy
too”.
I
was
floored
at
the
attitudes
and
the
lack
of
customer
service.
When
we
finally
did
get
out
food,
our
plates
were
dropped
(not
placed)
on
the
table,
which
caused
fries
to
slide
off
and
land
on
the
table.
Needless
to
say,
we
didn’t
stay
and
enjoy
the
band
as
planned.
We
certainly
were
not
made
to
feel
welcome!
This
is
very
unfortunate
as
it
could
have
been
a
great
evening
for
everyone.
I
strongly
recommend
that
you
find
somewhere
else
to
spend
your
hard-earned
money.
Somewhere
that
they
appreciate
your
business.
I
know
we
will
never
go
back.
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