1/5 Brianne G. 2 years ago on Google
The
phone
is
rarely
answered
so
it’s
next
to
impossible
to
book
an
appointment.
They
would
really
benefit
from
some
kind
of
self-booking
app
or
website
where
clients
can
just
go
on
and
book
themselves
in.
We
were
assigned
a
family
doctor
at
this
practise
to
oversee
my,
my
husband’s
and
our
daughter’s
care
when
I
was
still
pregnant,
only
to
be
told
that
he
won’t
see
our
child
once
she
was
born
because
she’s
“too
young”…
whatever
that
means.
I
thought
“family
practise”
meant
they
saw
the
entire
family?
I
myself
had
to
explain
this
to
reception
3
times
before
they
stopped
trying
to
book
her
in
with
him.
Our
daughter
has
now
been
seen
by
4
different
nurse
practitioners
over
the
course
of
8
months,
and
I’ve
spoken
to
3
different
nurses
and
doctors
for
phone
appointments.
I
have
to
re-explain
her
situation
to
them
every
single
time.
Too
many
cooks
in
the
kitchen,
not
enough
note
taking/communication
among
staff,
poor
bedside
manner
from
every
single
one
of
them.
Nobody
is
genuinely
interested
in
listening
to
my
questions
and
taking
the
time
to
answer
them.
I’m
cut
off
in
the
middle
of
my
questions
half
the
time,
and
the
other
half
they
don’t
know
the
answers
to.
The
family
doctor
who
was
responsible
for
my
personal
care
is
also
abrasive
and
seems
uneducated
-
had
to
consult
a
manual
for
any
of
my
or
my
husband’s
questions.
We
were
told
last
time
we
tried
to
book
in
with
him
that
he
had
left
the
clinic,
and
we
were
given
no
notice
about
this.
Not
at
all
impressed.
If
you
want
a
“team-based
approach”
to
your
care
and
never
be
seen
by
the
same
doctor
(but
also
want
to
wait
a
week
or
two
to
be
talked
to
on
the
phone),
this
is
the
place
for
you.
You’re
better
off
going
to
a
walk-in
clinic.
Heather,
the
dietician,
is
FANTASTIC
and
I
truly
have
enjoyed
and
benefitted
from
connecting
with
her!
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