Summit Pediatrics image

Summit Pediatrics

Pediatrician

😠 Our family has been here since day one. We will be leaving now. We stayed for Dr. Salis and his wonderful care. The office staff always made you feel like a bother. The office decor wouldn't even make an adult feel at peace. Much less having it for a children's waiting room. We have been placing ca... People often mention office, care, staff, children, call, great, rude,


Address

6937 Williams Rd, Niagara Falls, NY 14304

Website

www.summitpeds.com

Contact

(716) 298-4454

Rating on Google Maps

2.90 (37 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 5 PM
  • Saturday: 8 AM to 12 PM
  • Sunday: Closed
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: office (11) care (7) staff (7) children (7) call (7) great (6) rude (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Blake G. 3 years ago on Google
    Our family has been here since day one. We will be leaving now. We stayed for Dr. Salis and his wonderful care. The office staff always made you feel like a bother. The office decor wouldn't even make an adult feel at peace. Much less having it for a children's waiting room. We have been placing calls, leaving messages, and have heard nothing for over a week. Our pharmacist has even reached out multiple times. This is unacceptable. Our son had to go without his medication. Kate is great and so was Dr. Salis. Due to the insufficient care we are receiving and Dr. Salis no longer being there, we will be seeking an office capable of answering phone calls. We put up with the rude staff and bad aesthetic for a great doctor. I can no longer recommend this office for any reason. If you are looking for a new pediatrician, I ask you to do some research. Reviews don't lie.
    8 people found this review helpful 👍

  • 1/5 Narcisa A. 4 years ago on Google
    Horrible woman in the office very rude about scheduling and they cancelled all my children’s appointments the same day they were suppose to be seen because they made a mistake and I said something about it they said I had a tone in my voice they and weren’t going to listen so they cancelled my children’s appointment and wouldn’t reschedule due to their mistake and I said something about it.Its really sad I move up here from another state and the first doctors office I wanted to take my children too this is what we deal with very sad and unprofessional. If they don’t like their jobs they should choose another one.
    7 people found this review helpful 👍

  • 1/5 Courtney B. 1 year ago on Google
    Been taking my kids here since day one, about 9 years now. Unfortunately I will be moving them somewhere else. My kids have Dr gadowski, which I hear is great but he's never actually there. Weve met him probably twice. And getting an apt at this place is nearly impossible. They never answer phones or call back. Unreal that I have to continuously take my children to urgent care or children's hospital for dumb reasons because I cannot get through to Dr's office.
    3 people found this review helpful 👍

  • 1/5 Mary W. 1 year ago on Google
    My kids have always gone to summit pediatrics. I briefly pulled them to a dofferent pediatrician years ago after a doctor....wont say names....said my son didnt have any ear infection and later that night we were at childrens hospital for a ruptured ear drum. The nurse practioner Patty is rude and unprofessional. I credit her for giving my teenager and eating disorder that we have been battling for over a year since this person opened her face to my teenager and have ruined our lives. The eating disorder turned into a suicide attempt. Thanks Patty for destroying my childs life!!!! Stay away from this place.
    2 people found this review helpful 👍

  • 1/5 Carole N. 2 years ago on Google
    I pulled my children years ago for the rude staff and too many doctors difference in opinion. One said this the other that I hadn't call that professional. The ruse office staff is still a complaint sfter all these years is sad. I recently took a friends child in and sure enough they treated me like I was a bother. I don't know why this is tolerated still.
    2 people found this review helpful 👍

  • 1/5 Hanna C. 1 year ago on Google
    Appointment at 315 , it’s 340 and we haven’t even went to a room yet? The location the military is much better
    2 people found this review helpful 👍

  • 1/5 anthony m. 2 years ago on Google
    Go to the doc. Do what the doc says. Kid is still sick 6 days later with no change. Try and call and a rude lady answers and provides no help. Call back sooke to a noce lady and she told us we would get a call back from the doc. Doc nevered called back. Call back the next day and no one answers all 3 offices. Called for 2 hours.
    1 person found this review helpful 👍

  • 2/5 Tom M. 4 years ago on Google
    Staff that we seen in the office was nice and cheerful. However we were advised our script was called into a pharmacy they chose and we were not asked if we had a preference. This is not really that big a deal. However we waited the hour necessary and tried picking the script up prior to returning our child to school(based on schools request). When we arrived at pharmacy the receptionist advised me they had nothing on file and no script had been called in or sent over. We contacted back the office here to inquire and received a rude attitude response to our call and basically said “ok then we will resend it” fast forward 2-3 more hours and still no contact from the pharmacy indicating it’s filled or even received. Sadly my child will not be attending back to school today and I am praying we hear back on the medication before pharmacy closing so she can hopefully return tomorrow. In house experience = excellent. Overall experience = poor at best.
    1 person found this review helpful 👍

  • 5/5 Alyssa P. 6 years ago on Google
    I've never been anything short of impressed after a visit. Nurses and doctors have always been friendly. They all have had a great demeanor with my son since birth and they help calm us first time parents. They are very knowledgeable. The lactation consultant was very helpful when I needed post-hospital guidance. I'd recommend Dr. Salis for any child.
    1 person found this review helpful 👍

  • 2/5 Beth A. 1 year ago on Google
    Went here as a child and now my 3 yr old goes as well. Really liked Dr Salis but he left and we got switched to Dr Kaul. It's very difficult to get anyone to answer the phone and he is on a few medications for health issues so it creates anxiety. Also trying to get him in for an appointment and they say wait 3 days or a week and if he's not better than they will schedule when he is ill. Most recently it took an hour for an on call staff doctor to return our call, my son ended up at urgent care as usual for better care. What's the point of having a doctor? Going to be switching offices as a few friends already have for similar reasons. It's a shame.
    1 person found this review helpful 👍

  • 1/5 Ashley R. 1 year ago on Google
    Rude and lazy staff. Took my kids here for 10 years to receive a letter stating they no longer have care. Not to mention my son takes very serious medication. Great letter to receive over the holidays.
    1 person found this review helpful 👍

  • 5/5 Chris T. 2 years ago on Google
    This place always has amazing staff and doctors here! My children are never scared to go to the doctor and they actually listen when you tell them issues that you’re children have! I’m originally from Long Island Ny and approve of both of their locations! Please keep up the great work!

  • 5/5 Michelle M. 1 year ago on Google
    Today was our first visit as a new patient for my two year old son with this practice. I am so happy with the care he received. Dr. Kaza was very compassionate and reassuring with issues we brought up to her. She was very friendly, helpful and gentle with our baby. We have not had the best of luck finding a doctors office we trusted, and that offered great service. I am so happy we are at Summit Peds and I really look forward to seeing Dr. Kaza at future appointments with our son. She is so wonderful.


Call (716) 298-4454 Open on Google Maps

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