Williams Fresh Cafe image

Williams Fresh Cafe

Restaurant Cafe Coffee shop Breakfast restaurant Catering service

👍 Overall it’s very good, place was clean and staff were welcoming and pleasant. Food was good and portions size is filling and good. Service was good and place has easy access to QEW highway. As for price it was reasonable and size of waffle portion was large. I wish they take little bit care of o... People often mention good, time, great, staff, breakfast, coffee, nice, bacon, love, service,


Address

4025 Dorchester Rd, Niagara Falls, ON L2E 6N1, Canada

Website

williamsfreshcafe.com

Contact

+1 905-228-7773

Price rating

$$ $$

Rating on Google Maps

4.10 (982 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 8 pm
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm
  • Saturday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: good (12) time (11) great (10) staff (9) breakfast (9) coffee (8) nice (8) bacon (7) love (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Rashid A. 1 year ago on Google
    Overall it’s very good, place was clean and staff were welcoming and pleasant. Food was good and portions size is filling and good. Service was good and place has easy access to QEW highway. As for price it was reasonable and size of waffle portion was large. I wish they take little bit care of overall presentation. Washroom need more attention and regular maintenance as they said the cleanness of washroom is a good indicator of the place and food.
    3 people found this review helpful 👍

  • 5/5 HonestReviews 1 year ago on Google
    Fantastic coffee and breakfast!! I love this location. I go here for breakfast frequently. I love the Cheesy Bacon & Egg Breakfast wrap! Prices are good and reasonable. Food is hot and fresh! I will keep going back!
    2 people found this review helpful 👍

  • 3/5 Amber C. 1 year ago on Google
    The atmosphere and booths are a great place to meet up or get work done but the service has been pretty bad every time I’ve gone. Staff is super friendly but especially slow and bad at forgetting things during lunch time. The wifi isn’t great either so if you need a good connection go elsewhere probably. :(
    2 people found this review helpful 👍

  • 1/5 Tyler 3 years ago on Google
    As a customer who visits on a weekly basis, it is disappointing to see this establishment serve food like this. The serving sizes have significantly diminished over time, to the point where the already expensive prices become inexcusable. The gourmet mac and cheese comes in a container that is half full, and garlic bread that is suppose to come with it is never there yet is still charged for. The chicken caesar wrap is mainly composed of lettuce and has a single strip of chicken in it. You would expect to receive a proper serving that reflects the cost. Whether this is a management driven decision, or poor delivery from the staff member preparing the meals... please consider re-evaluating your standpoint on the matter as this is quite disappointing. EDIT: In response to your reply Peter, that was how the servings came.. nothing was eaten prior to taking the pictures.
    2 people found this review helpful 👍

  • 1/5 Extorris 1 year ago on Google
    I really love the cheesy bacon and egg wrap but when I had it today, it was awful. The bacon was chewy and hard. There was also a weird substance like sausage meat but not quite. I usually don't have a problem here but I was disappointed today. I decided to give it another try. The food has gone so downhill. I had a simple cheese croissant with egg and bacon and it was doughy and soggy!! Like how does that happen?? I'm very disappointed now. I don't think I will order food here anymore.
    2 people found this review helpful 👍

  • 5/5 Anter K. 1 year ago on Google
    I am happy that we decided to go there. Sitting area and delicious food gave us the feeling of perfect local place which we wanted to feel like. We ordered small cappuccinos, baked veggies sandwich but received veggie wrap cuz of some miscommunication, I think; and waffles with chocolate chip n marshmallows, vanilla ice cream. We really enjoyed everything. Moreover, the girl who served us was so sweet n nice. Williams fresh café is on my + list now.
    2 people found this review helpful 👍

  • 3/5 MikeB 1 year ago on Google
    I used to be a regular at Williams when I was in college back in ‘12-‘14. I loved coming here, I was hooked with the vibe, people, and culture. They had something going that’s hard to obtain. There was a time where this place was ran very smoothly, they had a floor supervisor named Marnee who was extremely nice and friendly and other employees around that time there were all excellent at their jobs. Fast forward to sometime around 2018 and Williams looks like it’s been completely rocked. I hadn’t been to this place much in years past but it feels abandoned. Everything seems to be very disorganized and the employees seem like nothing more then first time workers (nice kids, but they need the help). I wish the best for Williams. I had some great memories here, those were simpler days, and I’m fortunate to be a part of that. I hope it could once again capture those nights of relaxing accommodation.
    1 person found this review helpful 👍

  • 1/5 hilary i. 10 months ago on Google
    I came here with my family for mother’s day and I was quite disappointed. I ordered a hazelnut banana crunch waffle and the taste wasn’t very pleasant.The interior needs some work as it looks very old and dirty. The bathrooms could also be a lot cleaner. Will definitely not return here.
    1 person found this review helpful 👍

  • 5/5 Nishant P. 11 months ago on Google
    Heard it from friend…..Decided to go there and it was fab!! I ordered Pirogies, Mocha and Yogurt with Berries!!! Everything was absolutely perfect. Will go there soon again
    1 person found this review helpful 👍

  • 5/5 KoolKat 5 months ago on Google
    I started going to this place last two weeks as I absolutely love their coffee. Although I didn't purchase any of their delicious soups or sandwiches yet , I have tried their birthday cake slice and to die for cheese croissant😋 I ate it so quick before u took the photo 😂 Great atmosphere as it's usually busy and it has lots of seating inside. The staff are very welcoming and friendly.💯 Lots of parking as this is inside a plaza and it also has a large patio outside. See you again this week 🫠
    1 person found this review helpful 👍

  • 2/5 Lucia S. 1 year ago on Google
    First time here and was very impressed with the menu and atmosphere. Much bigger inside than what it looks like from the outside. After customer in front of us was taken care of the cashier walked away without saying a word. After a bit cashier came back and took the order. The waitress brought our drinks (strawberry rose lemonade) I was surprised that it didn’t look like the picture on the menu. When the food came I asked waitress why this was different from the picture and was told that we had to request crushed ice or else it was served on the rocks. Seriously?! At no time was I offered to have the drink remade and no where did I read that I had to request crushed ice to get the frozen drink as shown on menu. Seems to me this was an excuse to make the drinks quickly and lazy not to take an extra step. Food average, poor customer service and waitresses need to serve food in a gentle manner and not make customers feel like they are having the food thrown at them because they have to serve a table! Remember no customers, no job!
    1 person found this review helpful 👍

  • 1/5 SRob 1. 3 months ago on Google New
    Used to work here and the (possibly past) owner treated staff not so great, cared mostly about money. Once there was no hot water and they remained open and “cleaned” with cold water in the dishwashing area - major health code violation!!!

  • 1/5 N Bath J. 7 months ago on Google
    Honestly, I paid 2$ to add cheese to my club sandwich, which I didn’t get, but I got a nice piece of plastic I choked on and almost died. Do better.

  • 4/5 Stephanie S. 4 months ago on Google
    Ordered a chai latte, great flavor. However is was Luke warm at best which was super disappointing.

  • 5/5 Mike O. 6 months ago on Google
    Great place to grab a coffee, breakfast, lunch or a dessert. It is quick and reasonably priced, staff is friendly. You order at the counter like a normal fast food place but they bring it to your table - if you order food and wish to dine-in. They have good coffee, great smoothies and the food is excellent. They also have a patio for when we get our few months of nice weather LOL.

  • 3/5 Miss M. 6 months ago on Google
    The food was good. Nothing extraordinary. Came here for a quick breakfast to start the day. Was satiated at the time but got hungry soon after we had the meal

  • 5/5 Amanda G. 3 months ago on Google New
    I frequent the Niagara Falls location and I host a number of client meetings here. The food is great, lots of comfy seating, a room you can rent out for events. Great atmosphere

  • 5/5 Ashwini P. 1 year ago on Google
    I drive all the way from Welland to Niagara Falls just to get the roasted red peppers tomato bisque soup ☺️ So yummm!!!

  • 5/5 The Baked P. 1 year ago on Google
    Such amazing customer service!!! Called in with an issue and recieved a replacement, it was DELICIOUS!!! And Much appreciated and above and beyond!!! HIGHLY recommend the soup Yummy and Hot every time

  • 5/5 Victor C. 1 year ago on Google
    absolutely gorgeous food !

  • 4/5 Lynda M. 9 months ago on Google
    Had a club meeting wich was held at Williams Cafe. We were given a private room. Had excellent service my dinner was their perogie dish with cheese and bacon. It was excellent. Coffee was perfect.

  • 4/5 Kriti A. 10 months ago on Google
    We wanted a quick breakfast and a place to take a couple of work calls and send some emails. We called ahead to check if they have WiFi and free parking and they did. Pleasantly surprised that it was such a big place. Serves breakfast all day. We ordered chicken quesadilla and a breakfast bagel sandwich and both were great. Coffee for takeaway was also good. Free brownie if you download their app.

  • 1/5 Sarah J. 1 year ago on Google
    Had gone numerous times to get soup, most times they either had none or had potato bacon, which, if having only one, should be a veggie one or just not a bacon one. The last time I was there I asked for a muffin, asked the kinds, here they are: choc chip, dbl choc, banana choc chip. So no staples, like blueberry, carrot, bran. I ordered a coffee, and asked for extra cream on the side and a scone. She handed me the bag and the coffee, I asked “is the extra cream inside the bag?” “Yes” she says. It wasn’t there. I give up. Not going back and definitely not recommending this place. On the bright side, if you do go, the red pepper soup is good … when they have it.

  • 5/5 Joseph D. 1 year ago on Google
    Food was top-notch and atmosphere is very enjoyable. Always a nice crowd of people that surely enough, the love of your life's father knows very well. Be sure to be on your best behaviour when you go enjoy their delicious food

  • 1/5 Sara M. 1 year ago on Google
    I don’t know what happened to this place but we had 4 different breakfast meals today and they were awful! Bacon cut thick and so fatty wasn’t cooked, my daughter literally choked on a piece of fat. The pastries had fruit flies all over them so we skipped those for grilled cheese, classic breakfast and my usual favourite the bagel /egg/ avocado. We couldn’t eat any of it, the taste and quality of all the ingredients was just bad. I will stick to coffee from now on, that was still good and the service was pleasant. A complete waste of $40, unfortunately. I hope they turn things around.

  • 2/5 Marlynda S. 1 year ago on Google
    Sadly from 2 years ago raving great reviews, Williams have has gone down hill. 2x been there recently within 2 months span. Having been involved in family business for many years, the place needs uplift all around. Firstly, Women's bathroom: piece on one of doors, barely hanging on. One stall doesn’t have toilet paper. Also air dryer not working sign. I don’t want to tear down the place, great location. It’s a nice alternative to Tim’s. Front line staff, seems to be struggling, mistakes happening. People being overcharged. I understand owner has passed. Sorry to hear.

  • 5/5 Scott P. 6 years ago on Google
    I love it here. Fairly large place with high table seating, booths and reg chairs/tables. Super friendly staff. Table service is nice with a number holder for delivery. Food is fantastic! Seriously. Usually quite busy with locals mostly. I'll return over and over. Pictured is the butternut squash soup, egg/bacon/avocado sandwich, chicken/pesto/peppers sandwich.

  • 5/5 TheChainChompguy 1 year ago on Google
    Okay. So I've never been here before. But, me and my gf are on vacation and decided to stop by for a warm coffee and delicious greens. Salad was excellent! And hot coco was Devine! Its homie, the seats are comfy and the staff was very kind. (TLDR) WOULD ABSOLUTELY RECOMMEND!!!

  • 5/5 Daniel R. 2 years ago on Google
    Fairly busy for noon on Thursday. Ample seating with pleasant staff. Food came out quickly and was fairly priced.


Call +1 905-228-7773 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Prepared foods
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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