Niagara Tour Company inc image

Niagara Tour Company inc

Sightseeing tour agency

One of the Top rateds in Niagara Falls


Address

417 Portage Rd, Niagara Falls, NY 14303, United States

Website

www.niagaratourcompany.com

Contact

+1 877-581-6555

Rating on Google Maps

4.90 (1.9K reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 8 pm
  • Sunday: 8 am to 8 pm
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: tour (41) guide (21) time (17) Jimmy (15) great (12) experience (12) Niagara (7) knowledgeable (6) recommend (6) worth (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Michelle P. 2 years ago on Google
    The tour was great! They were on time, knowledgeable, accommodating and personable. The stops on the tour were great. We seemed to hit each stop when it was not crowded only to see long lines of people coming in on our way out. It is a great way to see all of the falls. I highly recommend this tour. Cave of the winds was really good and I don’t think I would have done it if I hadn’t been on the tour.
    2 people found this review helpful 👍

  • 5/5 Terri T. 2 years ago on Google
    We did the tour in Niagara and it was worth every penny. You can spend half a day and see everything that you came to see without the hassle of buying tickets and getting yourself from point A to B. Jimmy our tour guide was entertaining and kept us on schedule. My group thought that we spent a fair amount of time at each stop. And, honestly the city is not very large so if you see something on the tour you can easily go back on your own.
    1 person found this review helpful 👍

  • 5/5 Christi M. 2 years ago on Google
    We had a wonderful time on the tour. Our hosts, Jimmy and Gill, were awesome; very entertaining, friendly, and professional. This tour was well worth the money. We highly recommend this tour company.
    1 person found this review helpful 👍

  • 5/5 B&L S. 8 months ago on Google
    We loved this tour. There was so much to see and our guide was kind, curtious and attentive. I will recommend this tour to my friends. Jimmy, our guide was wonderful, humorous, kind and just plain great. Thanks Jimmy for making our visit to Niagara Falls so memorable. Lance said hi and thanked you too.
    1 person found this review helpful 👍

  • 5/5 Sarah M. 7 months ago on Google
    Barb was the best! She had us laughing as soon was we were on the bus. She is a local and clearly cares about her hometown. She had thoughtful touches and tips all along the tour, so when I recommend this tour to people I’m going to urge them to request Barb’s bus.
    1 person found this review helpful 👍

  • 5/5 Atom B. 1 year ago on Google
    Harvey was a fantastic guide. Knowledgeable, humorous, and right on time. Great tour if you want the full experience
    1 person found this review helpful 👍

  • 1/5 James T. 1 year ago on Google
    Really bad experience here. We enjoyed maid of the mist and cave of the winds, but there was absolutely zero value added by the tour. The guide (Maureen) basically added nothing at all to value. We would have been much better off just doing the experiences ourselves. Would have had basically the same experience without the added cost. To top it all off the OWNER OF THE COMPANY was diving along the same bridge in the opposite direction as our bus heading in to goat island. He thought it would be “funny” to pull in front of us causing the guide to brake hard. My wife and I both slammed our faces into the seat in front of us. I don’t find that amusing at all. After we were done with our experience we told the guide we would be leaving. Our time was definitely better spent together exploring the park and island. Nothing our guide told us couldn’t be read on signs around the park. I am happy that other reviewers had better experiences but I cannot echo that sentiment.
    1 person found this review helpful 👍

  • 5/5 kiley l. 1 year ago on Google
    Amazing tour. Jimmy was our tour guide and he was amazing. He always made sure we were taken care of. He showed us all amazing places and told us amazing facts and stories of the area.
    1 person found this review helpful 👍

  • 5/5 Sumaiya B. 1 year ago on Google
    It was a wonderful and most memorable day to me.. and i am so happy to be a part of DJ’s Family❤️❤️❤️ And the guy who instructed us, he was amazing.. I wanna come again.
    1 person found this review helpful 👍

  • 5/5 Laura B. 1 year ago on Google
    This tour was amazing! Our tour guide Jimmy was funny, knowledgeable, and patient under the circumstances (one of our group was consistentlymaking us late). We got to visit all of the key tourist areas, as well as having Jimmy give us some extra info about restaurants, places to buy memoribilia, and best times to see the lights on the falls. He was professional, organized, and I honestly am happy we made the decision to use a tour company. It would have been stressful and chaotic trying to find parking, and figure where and how to get ticket for the sites, etc. I highly recommend this tour company. They keep in contact with you before the tour, give explicit instruction on times and meeting places, and even do pickup and drop off from most of the local hotels. Would definitely do this again.
    1 person found this review helpful 👍

  • 5/5 Angela S. 7 months ago on Google
    This was a fabulous tour. Well worth the money and time. From the boat cruise all the way to the caves, and the icing on the cake was our tour guide Barb. She was outstanding and her knowledge of the history was wonderful and so interesting. Thank you, Barb!
    1 person found this review helpful 👍

  • 4/5 Katie W. 10 months ago on Google
    Barbara was very nice and efficient with the tour, as well as funny and informative. It was a pleasure being on this tour, and I had loads of fun today along with my family!! My favorite part of the trip was the boat ride into the mists of the waterfalls.

  • 5/5 Brandy G. 1 year ago on Google
    Gill was the best! Friendly, funny, knowledgeable. Really enjoyed my tour!! We had the best group and he made sure we all saw what we wanted to. He also gave us great tips for coming back at night to see the lights.

  • 5/5 Norma G. 6 months ago on Google
    Jimmy was a great guide. Very knowledgeable about the Falls and the history. He was enjoyable to spend time with. He was patient with elders in our group as well as engaging with the youth in the group. It was nice to see the relationship he shared with the other workers at the Falls attractions- you can tell he is well liked by all.

  • 5/5 Felicia P. 7 months ago on Google
    I had such a great time. Jimmy told us the history behind every stop. Made sure we had ice cold water to drink. Offered the best shopping spots around Niagara. Made the Cave of Wind experience amazing. I was hesitant to go on the Hurricane Deck, he said it was an unforgettable experience he was so right. Told us to go to the top deck on the Maid of the Mist boat ride he's 100% correct, that was the best spot to experience the Falls. Jimmy Thanks for making us a part of your family!! You are Amazing!!

  • 5/5 rayne s. 8 months ago on Google
    Tonya, was very knowledgeable, friendly and had a great demeanor. She made sure she spoke clearly so that everyone could hear and understand. When asked questions she was quick with the answers. She gave recommendations for nearby food places that were very helpful when trying to find something to eat and not knowing the area. Highly recommend the NiaGara tour company and VERY HIGHLY RECOMMEND TONYA.

  • 5/5 AS 7 months ago on Google
    The Tour company was good. Jimmy was the tour guide. He was very friendly and walked us to all the famous spots in the Niagara. The boat ride is a must to view those beautiful falls closely. Jimmy the Tour guide was not rushing us, we were very careful not to spend too much time at a spot also.

  • 4/5 Greg Van N. 8 months ago on Google
    This is the way to go if you want to experience all that area has to offer without the headache of driving and parking. Our guide Fernando was a knowledgeable source of information, with many quirks that he probably wasn't even aware of. We got to see the Maid of the Mist boat tours (thoroughly soaked, but fun), and the observatory. Then we were taken to Goat Island to see the Cave of the Winds and Bridal Falls. Finally, Fernando drove us to Niagara State Park to see Observation Point and watch the fireworks. It was a lot of fun, but after five hours we were very ready to call it a day. I would use this company again if I wanted to tour the area.

  • 5/5 Erika A. 11 months ago on Google
    Beautiful experience!! Fernando made my first time in niagara falls so spectacular! I can’t ever thank you enough !!!

  • 5/5 Cris P. 11 months ago on Google
    Barbara was our tour guide and she was AMAZING. Definitely a tour worth doing!

  • 5/5 Rene N. 10 months ago on Google
    Jimmy was a great guide. He gave us all kinds of information related to Niagara Falls. He was super friendly and accommodating. He asked us what we had seen already and took us to the places we hadn’t seen. We ended our trip well rounded.

  • 5/5 Adriahna M. 10 months ago on Google
    My husband and I had so much fun! Fernando was great! Not only does he know so much, but he kept us laughing. Such a great experience!

  • 5/5 Josh B. 9 months ago on Google
    “Jimmy” was a great guide. We saw several attractions, and spent the perfect amount of time at each one. I would do it again.

  • 5/5 Dawn 1 year ago on Google
    We had the best tour guide his name was Jimmy and he was very accommodating, he took us all over, he did not rush us he let us have as much time as we needed. He knew a lot about the area and the different falls and we really enjoyed spending the day with him and the rest of the people on the tour with us. We were part of Jimmys family for the day ❤️

  • 5/5 Phoenyx N. 2 years ago on Google
    Our tour guide was Gill, and he was wonderful! Unfortunately, his accent and the wind sometimes made it a little difficult to understand exactly what he was saying, but that was only a small portion of the time. He was cheerful, funny, energetic, and it was clear how much he loved his job, because it energized us for the tour! I also deeply appreciated that when they called to confirm the day before the tour I had reserved, that they took the time to remind me that the Maid of the Mist was not running just yet. I had checked all of that before I reserved the tour, but it was so nice of them to make sure I was okay with that before we proceeded. My husband and I could barely stop talking about how sweet Gill was on our way to the hotel. (We had a room at a hotel just outside the area they pick up at, so we had to shuttle ourselves, which was no big deal to us.) I do feel it’s worth mentioning that we were told to meet the bus at an aquarium parking lot, and they were running just a little behind, so for a moment we panicked that we were in the right place. We stepped inside to make sure it was the right address, we were assured that it was, and sure enough, the bus pulled in right on time. So if you’re told to meet them at the Aquarium of Niagara, you’re in the right place! Don’t listen to Google Maps’ directions, because it will try to put you in the wrong parking lot. Just look for customer parking and you’ll be good! All in all, we were thrilled with our tour! We plan to make a return trip when it’s warmer, and we may also get another tour with this group! It’s worth the price tag!

  • 5/5 Deb G. 1 year ago on Google
    We had a fantastic time! Our guide, Jordan, was informative, kind, funny, and patient. It was an awesome experience. Thank you, Jordan!

  • 5/5 Lauren M. 1 year ago on Google
    We got to get to be a part of DALE’s FAMILY and boy o boy it was wonderful!! His jokes were good and his history and anecdotes kept us entertained. Great experience for first time visitors. Thanks buddy and Happy 31st anniversary.

  • 5/5 Carsten S. 4 months ago on Google • 38 reviews
    Impressive natural spectacle


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