I stay in hotels for work 300 days a year. You have the rudest staff ever. The night staff is especially lazy.

+ friendly staff at the breakfast + breakfast was good + lobby looks nice - rooms are comparable with a 2 star hotel - showers aren't leakproof so we had the whole bathroom with water after a shower - pillows aren't comfortable - 2nd bed in family rooms are super dirty - guy at the reception told me at 00:00 that he couldn't print me a bill for the room because his system is closed (i didn't know that's a thing at a 24 hour reception) when I finally convinced him he got super arrogant and unfriendly

My favorite hotel at the Nice airport! I stay here each year, and have always had a good experience. The shuttle works perfectly. I especially commend the man on duty at 4:00 am who offered me coffee and a treat as I waited for the airport shuttle. The rest of the staff were lovely as well. My room was clean and comfortable. Thanks!

As a family of 4, we’ve stayed here 4 times as a stopover at nice airport when going on holiday to France. I really like this hotel, it has everything you need and is very convenient. Staff speak English (which is helpful for me) but do agree with other reviews saying that they could be a bit more friendly. There is a free shuttle to the airport and free Wi-Fi which is great. We have a family room and the main bed is really comfortable but the sofa beds is quite uncomfortable (fine for kids but not adults). There is a small but beautiful play area for the children downstairs, which helps pass half an hour but could do with a little more care (play table doesn’t always work, colouring pencils all blunt). Food is a little expensive but was really tasty.

I absolutely love the staff here and the amenities! The rooms are clean and modern, the gym is clean, VERY well-equipped, the restaurant staff is impeccable! I would’ve loved to stay longer! Great for families as they have 2 queen (if not, king) sized beds in one of our rooms. Kids friendly as they have a kids’ corner. I highly recommend this hotel if you need to stay near the airport!

Great location, you can walk to the place from Nice Airport Terminal 1 in less than 10 minutes. The room we had did not have a wardrobe just a hanging rack. Breakfast can get busy after 9am, recommended going before 9am. Staff are A1. It is 5 minutes walk to the Tram service which takes you into Town and 10 minutes to the bus station Pac Phoenix that can take you into town or Cannes for as little as 2.50 euro one way.

Clean and basic accommodation. Kitchenette has a microwave. But no cups, plates or other utensils. There is a charge for the coffee pods provided. The breakfast is very sub standard for €18 per day. Eggs seem to be a powder mix for scrambling. Awful. Sausages and bacon are rubber. Buffet variety is not great. This breakfast does not get the day off to a good start. 😞

It’s 2 in the morning and we can’t sleep because the air conditioning is terrible. The vent is just a few inches from a light fixture so there is no air circulation. Don’t stay here in Summer, especially if you have an early flight. One of our worst experiences ever.

It was perfect for a night after landing in Nice late at night. Room was spacious and comfortable. The staff was attentive and the breakfast full of delicious options.

Quite far from the main attractions or restaurants and city center but very close to the airport. Staff not friendly at all but if you’re staying for just a night to fly next day early in the morning this shouldn’t be a problem They say they have a shuttle but asked us to wait almost 30 minutes to ride to the airport as they have a small car and usually there’s a lot of people to get to the airport - which wasn’t a real problem for us as the hotel is 10-15 minutes walking from the terminal 1 in the airport. Although it’s quite inconvenient to walk with your luggage and kids it wasn’t a major problem. Hotel recently refurbished.

I always stay here for a night before flying. My room was perfect, and appeared to be recently renovated. It was spotless. The staff was lovely and helpful with my luggage. The shuttle is a great service.

Extremely loud sounds and noice from 8 am due to constrcution. No warning on the hotel website, and why give someone a room directly under a room where they are drilling all day long?

One of the best hotel near the Nice Airport. It is also one of the few that provide free airport shuttle. You can call them using the phone provided by the Airport. They will come fetch you once you have made the call. From the Hotel, they have half hourly trip, so just ask at the reception. Although instayed only one night, but the experience has been good. The staff are friendly and helpful. They even have a play area for the younger ones. The room are mixture of old and new, but it is comfortable enough. They do provide drinking water for the guest, but you will have took it from the dispenser outside your room along the corridors. (It is good for the environment as it reduces the use of plastic. I think this commendable). They provide towels, shower gels, shampoo and handwash soup. But no conditioner and slippers. I think this is a good place to stay if you need atoom near to the airport.

This is a review of the restaurant in the Novotel as I couldn’t find it listed separately. Very friendly staff and many speak good English. Food was good but not large portions and the prices were reasonable for a hotel restaurant. I had the beef tagliata over arugula which included fries for 21 euros.

We stayed here for a few nights when our flights were cancelled. Overall a good and comfortable stay. Aircon was soothing, especially since it was uncomfortably hot outside. Lobby and dining area were fancy looking, cosy and clean. Food was good but expensive, caesar salad was my favourite. 2 of hotel staff were very friendly, poor service from the rest. Biggest issue was that the shower head holder in our room did not exist (no idea why), we had to shower whilst holding the shower head, not pleasant. Room was clean, but could be cleaner for a 4 star hotel.

Look at the pictures, they talk by themselves. Pillows with lots of stains and dirt. The bathroom's tiles are falling down. No mechanical, neither natural ventilation in the bathroom (by now this is mandatory in architectur). Insulation is bad, you hear all the steps of the neighbors. It supposed to be a 4 stars hotel. I have been in better hotels with 3 stars. P.S. room 503!!!

While not the exact lap of luxury, the accommodation is adequate and the public areas tastefully decorated.

Quentin was very kind and went out of his way to accommodate our needs. He helped translate at the dry cleaners for us.

The front desk at this hotel are in dire need of some basic customer service training. Upon checking in and entering our room we noticed that the air conditioning was not working. As we were leaving the next morning on an international flight back to the U.S we definitely wanted to be able to have a comfortable sleep (especially after 6 weeks of traveling through Europe on our honeymoon - something we later shared with the front desk agent). When we called down to reception to request a room move we were abruptly told the hotel was fully booked and they would speak to the manager before rudely hanging up the phone with no indication of when we would hear from them. When I called back 5 minutes later to follow up another representative was extremely rude again. I informed them that we needed to drop off our rental car in the proceeding 15 minutes. She yelled down the phone “my colleague is already on his way up to your room, just wait there”. Then she hung up the phone. When the front desk representative arrived at our room he walked in the door with a stone cold look on his face and a thermometer in his hand. He proceeded to walk up to the air vent in the room and take the temperature. This level of hostility was extremely unnecessary and very upsetting. The room was over 30 degrees celsius. He then walked back to the door, opened it and walked directly across the hall to the same type of room, gesturing for us to follow. He then claimed that he had tested that room and it was 19 degrees celsius (something we later questioned as it felt just as hot). We asked if there were any other rooms as he had mentioned that the hotel also had renovated rooms. His immediate response to that was that “they were sold out and that wouldn’t help anyway as those air conditioners were even worse”. When I further questioned the legitimacy of this nonsensical response, he curtly mumbled under his breath something about using a fan. As an executive in hotels myself for over 13 years (9 of which were at AccorHotels), I can’t even begin to list all of the problems with how this hotel handled this situation! Do better Novotel, very disappointing! I would appreciate a phone call from the GM to discuss this matter further.

The room is old and has strong smell of old carpet (like a wet dog), it’s super disgusting. Air conditioning barely works, because they built a shelf right it front of it and air cannot come out. And the absolute highlight - the most slow and demotivated employee at the reception in the morning - he was probably put there on purpose. Huge queue, he is taking extra slow to answer any basic question, letting other people jump the queue.. When we finally made it to him, like after 20m, with a parking ticket in the hand, it took him like 5 min to come to the point of ticket validation. The same with towels. Seriously?!

Nice hotel but sadly the weather expectations created by the nice and recently renovated couldn’t be met by the rather worn out rooms. It’s OK for one night, but not more. PS.: breakfast was excellent!

Located right next to the airport. Walkable distance though one could use the regular airport shuttle at no cost. The hotel is nice with big and spacious rooms. Rooms are clean. It has good wifi and breakfast. But overall I found the staff really nice and helpful.

Wonderful location adjacent to both the arenas and the airport. The staff was great after some initial problems with our luggage. The restaurant has a new chef and we recommend it. We had a great meal and the service was good. Breakfast was included and quite good except the eggs. This is our second stay. The security has been upgraded from good to great. We would stay here again.

The rooms and the hotel is nice but it’s completely and utterly ruined by the hotel turning off the air conditioning in the winter. It sounds silly but the hotel is well insulated and so it gets way too hot, even in the middle of December. Until they change that I suggest you don't book this hotel.

A bit outdated, but happily surprised that the shuttle to the airport's Terminal 2 was running 24h a day. Check-in and check-out flawless.

Bad hotel they don’t care about Corona. Breakfast restaurant is very crowded with people. Its open buffet during the covid and children are touching the food. I would not recommend this hotel.

After a very hectic and busy work week in Cannes, I chose this property given my extremely early international departure the following morning. From check-in, to a bite in the restaurant, to the check-out at 3:45am, to the timely lift to the airport, everyone was friendly, attentive, and made the beginning of my long travel journey home less stressful! Thank you Team Novotel!