1/5 Zhongmiao L. 1 year ago on Google
Overall,
the
staff
were
very
unfriendly,
irresponsible
and
rude.
They
lost
my
package
without
even
apologizing.
Also
the
toilet
is
very
dirty.
There
was
no
fridge
in
the
room,
so
I
asked
the
staff
to
put
some
souvenirs
into
the
fridge.
I
specially
told
her
that
I
would
need
to
leave
early
at
4:00
in
the
morning,
and
I
was
told
I
would
be
able
to
get
my
souvenirs.
However,
when
I
checked
out,
another
receptionist
could
not
find
my
package.
Later
when
I
wrote
an
email
to
enquire
what
happened
to
my
package
and
I
was
told
that
the
fridge
containing
my
package
was
locked
in
the
night
so
the
package
could
not
be
retrieved.
Then
I
asked
how
I
could
get
my
package
back
and
they
just
stopped
responding
to
me,
without
even
apologizing
once
for
their
mistakes.
This
is
extremely
irresponsible
and
irritating.
Otherwise,
the
attitude
of
the
hotel
staff
were
overall
quite
bad.
When
I
checked
out
the
receptionist
were
yelling
to
a
customer
that
he
would
not
call
a
taxi
for
customers
unless
they
come
downstairs.
Also,
the
toilet
of
the
hotel
is
pretty
dirty,
I
saw
some
brown
marks
on
the
toilet,
which
is
very
disgusting.
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