3/5 Victoria P. 1 year ago on Google
There
are
some
pros
and
cons
to
this
hotel
and
some
won't
matter
for
some
people,
but
was
a
part
of
why
I
specifically
chose
the
hotel
so
it
gets
a
lower
rating.
It
is
amazingly
well
located
-
close
to
the
sea
and
boardwalk,
shopping
areas
and
restaurants.
The
staff
are
polite
and
courteous,
for
the
most
part
but
several
did
not
speak
French
or
English
as
their
first
language
and
there
were
some
challenges
communicating
at
times.
The
hotel
is
clean
overall
and
the
rooms
are
well
laid
out
and
equipped
(although
change
the
soap
-
super
strong
honey
scent
so
I
went
and
bought
my
own).
My
biggest
issue
with
the
hotel
is
that
it
is
listed
in
multiple
sites
as
being
fully
accessible
-
this
is
not
really
the
case
-
I
recently
had
knee
surgery
and
am
on
crutches
and
require
a
wheelchair
for
longer
distances.
The
hotel
advertised
that
they
offered
wheelchairs
and
the
front
desk
clerk
didn't
really
understand
the
ask
in
French
and
when
she
finally
did,
she
said
they
didn't
have
(later
someone
else
overheard
and
brought
one
to
our
room
which
was
nice
-
saving
about
€100
for
our
stay
vs
renting
from
a
third
party).
Regardless
of
the
advertising
and
a
stair
lift
at
the
entrance
(of
a
very
small
entryway)
the
hotel
is
otherwise
not
incredibly
accessible
at
all!
They
have
one
elevator
that
is
very
small
and
would
not
accommodate
a
person
in
a
wheelchair,
particularly
a
larger
motorized
one
or
for
someone
like
myself
who
needs
to
keep
my
leg
straight.
Additionally,
even
for
those
who
struggle
with
Stairs,
the
elevator
is
often
not
operating
-
it
is
stopped
on
a
floor
as
it
won't
operate
if
the
hallway
door
is
not
closed
tightly
-
many
times
the
desk
clerk
had
to
run
to
a
different
floor
to
close
the
door
on
a
floor
or
we
have
had
to
wait
for
4
elevators
as
a
result
of
the
traffic
after
(it
says
it
holds
6
people,
but
likely
4
somewhat
safely
and
less
with
bags.
The
cleaning
staff
use
it
as
well
which
caused
a
massive
backlog
and
wait
one
morning
which
put
us
15-20
mins
behind
as
walking
down
the
stairs
wasn't
an
option.
So....good
hotel
for
location,
cleanliness,
room
layout.
Average
rating
for
staff
given
language
issues.
Two
star
for
"real"
accessibility.
2 people found this review helpful 👍