2/5 Isabelle A. 1 year ago on Google
We
booked
this
hotel
for
4
nights
to
celebrate
my
twin
sister
and
my
18th
birthday
with
our
best
friend.
Our
stay
was
shocking
to
say
the
least.
When
I
book
a
4
star
hotel
I
expect
a
clean
room.
We
were
not
looking
for
anything
of
fancy
but
to
me
cleanliness
is
the
minimum…
The
room
had
dust
everywhere,
the
bath
tub
was
stained,
the
surfaces
were
sticky
and
clearly
unwashed,
the
toilet
paper
was
used
and
there
was
barely
any
left
and
the
fridge
was
leaking
and
barely
working.
When
we
attempted
to
call
reception
about
these
issues
we
realized
that
the
phone
in
the
hotel
wasn’t
even
working!
I
called
on
my
phone
and
the
receptionist
said
she
would
“take
notes”.
We
arrived
back
from
our
day
out,
the
following
day,
and
the
room
was
“cleaner”,
the
fridge
was
half
working
and
the
phone
was
working.
Once
the
fridge
was
fixed,
they
had
lowered
the
temperature
so
much
that
it
had
frozen
all
of
our
food.
We
called
twice
during
our
stay
for
toilet
paper
and
each
time
we
were
handed
very
little
already
used
toilet
paper.
Each
time
we
were
asked
to
go
down,
once
I
did
I
had
to
wait
10
minutes
at
reception
before
I
was
given
the
toilet
paper.
One
of
the
nights,
as
we
were
getting
ready
for
dinner
at
6pm,
the
cleaning
staff
asked
us
to
vacate
the
room
while
one
of
us
was
showering
and
the
other
two
in
the
middle
of
getting
ready.
On
our
last
morning
we
were
sleeping,
and
we
were
abruptly
woken
up
by
the
cleaning
staff
that
walked
into
our
rooms
while
we
were
all
wearing
very
little
as
it
was
very
hot.
The
one
positive
aspect
of
our
stay
was
our
last
night
when
one
of
the
receptionists
gave
us
free
bottles
of
fresh
water
and
made
us
drinks
at
the
bar.
He
also
brought
us
two
rolls
of
unused
toilet
paper.
The
location
of
the
hotel
was
in
fact
ideal
and
in
the
very
center
of
Nice.
There
is
visibly,
however,
a
serious
staff
issue
that
needs
to
be
resolved.
Our
stay
in
Nice
remained
memorable
and
a
lot
of
fun.
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