Not sure why there's no ratings or very little. Canteen needs a make over and menu included. The building itelself could use some of the funding we are sending to outside countries to take care of OUR OWN veterans first. The building isn't the worst I've seen but you have to ask yourself IS OUR PRESIDENT being taken care of in a facility such as this? No........and he's never worn a uniform!

Doctors turn in and out of this hospital faster than the revolving door at the entrance. I’ve been at this hospital a year and have not seen my primary care once due to them “leaving”. Upper management is a joke and doesn’t understand what power of attorney means. I was allowed to be attacked by a patient with no warning and they wouldn’t even separate me from the patient. I watched the same patient later try to get into my room the same day. Still no one said or did anything. Please for your safety and well being. Seek community care or risk the chance of ending up in a casket due to the malpractice.

The VA should be used as a last resort. It is heartbreaking this is the care we give our veterans. The facilities are run down and dirty, communication and booking scattered and disorganized, and ultimately you leave feeling worse than when you entered. Please, if you can afford it, search other medical facilities.

I have made 3 calls in 2 weeks to schedule an audiology appointment for my husband. I have gotten the answering machine each time and have yet to receive a return call to schedule his appointment. I refuse to drive an hour and a half to schedule in person. Is there a trick to getting through to this department?!

Good luck getting a dental appointment. Today is July 14, 2022 and the first available opening is mid December. Really? This is the best the VA can do?

Waiting 3 weeks for community care to put in an MRI referral everytime we call we get hung up on with no call back. The next dr. Appointment is supposed to be next week and the MRI place we are supposed to schedule with who hasn't gotten anything from community care doesn't have any open appointments for 2 weeks. Who do we talk to about getting them to do their job. Anyone please help! My husband has been in severe pain since August!!

Worst staff for a veterans hospital! Very unprofessional and rude to family members! I rather go to a traditional non vet hospital than this one. Do better when hiring because not everybody can work in public with many different types of people

It's ok. Somewhat clean. Odd smells in some of the hallways. I like that they have a lactation pod here. Food was ok in the cafeteria. Prices were decent for hospital food. If you need to go to labs on the fourth floor you have to use the elevator by the pharmacy. Otherwise if you use the general elevator it's a pain. We went to the fourth floor and we were told to go back down the general elevator to the ground level walk past the pharmacy and use the west wing elevators. From the west wing elevators we were able to get to labs, which was needed for a covid test before the procedure. This is very confusing and frustrating if you are not familiar with the hospital.

If I could give 0 stars for the Podiatry Department I would! Rudest personnel ever working up there. Do yourself a favor if you can and spend the money to see a actual hospital

Travel claims haven't been processed all year for my spouse. The VA denied claims to community care they sent my spouse to and not one visit to the OKC-VAMC processed either. We left a message for the patient advocate over 2 weeks ago and zero call back was received. There seems no way to get help here. My spouse hasn't seen a VA cardiologist in over 3 years. Combat soldiers struggling to walk are told to learn to live with it while civilian doctors say they need back surgeries for these types of issues. We are being forced to pay out of pocket with Medicare to get these needs addressed. Veterans deserve better!

Their mental health isn't worth anything. I was told by a widow of a navy veteran they were useless and she blames them for his death. She told me to go to Texas, Oklahoma kills veterans

The pharmacy experience was disappointing. 1) Push the button to receive a number. 2) Go to window when called. 3) Tech saw a male behind me walk up. 4) She (pharm tech) checked our numbers. I had #210. Note via cameras, he and I did not have any contact/interaction/conflict that needed to be resolved. 5) She identified that he missed his turn. 6) Told ME to wait so that she could provide good customer service to him. 7) When I finally got up to ask, she (tech) said that she thought it was ready. That was before I got to the window. It seems the other person who had to wait for her name to be called also left before I did. 8) Waited for 1.5-2 hours for medicine.

Gave 10 years of my life to this country. My doctor drops me and now I can't get anymore pills. Now I'm going through withdrawal and suicidal thoughts every second of the day. They could care less and you wonder why veterans kill themselves every day!

I had a delightful experience booking my first appointment. I had one lady answer that needed to transfer me over to the eligibility department to get me established to receive care. No one in the department answered so she kindly walked my information over to the eligibility department and I received a call 20 minutes later. I have my appointment booked for next week :) I hope your experience is as good as mine every time.

Please please please! Hire aids, techs that have at least bedside manner and patients. These Men and women have faught hard for us. My dad was treated very rudely by an ultrasound technician in radiology today, and I'm very upset and irritated that a grown man cannot just be polite and if need be Fake being nice! Geez the tech told my dad he didn't need to hear anything about my dad's condition. And was rude and not nice! I understand you are "just" a technician well then that means you be the Best ultrasound technician there is! Please do better!

They don't care about you as much as they care about procedure. I tell them something helps me, and instead of getting a prescription that I know works, I just get more of the same old run around.

Absolutely amazing doctor and staff / nurses … Oklahoma trauma center across the way was horrible to a veteran in trauma - but the Va hospital was just beyond words amazing they talked with us , worked through all medical Issues , professional and empathetic- I just can’t say enough ( and we where treated as out of state visitors ) just not enough great things to say about them thank you so much

I am an air force veteran and have been coming to the center since 2010. The staff and services are great. Recommend for all veterans.

Beautiful experience... warm welcome and wonderful care. Thank you Mat of Patient Advocate, Angel, and Dr. D of Express Care for the comforting care🤗🤗🤗

It’s been better lately from my experience with the VA hospital! Very impressed with all of the Urology staff! Keep up the good work!

I gave 3 stars for the overall quality of the facility. I withheld 2 stars because it should be considered medically negligent how POORLY they feed the patients. See photo? That is what passes as an entire breakfast for a 49 year old 6'3" 245lbs man!

Trying to get an authorization for continued care for one of our veterans and have been on hold for 32 minutes and no one has come on the line yet. This is the 4th time I have tried to take care of this in the last 2 days. This is wrong. Take care of our vets!!

Horrible place. Never have been anywhere with such LAZY staff. 52 yr old women with sudden shortness of breath and chest pain need EKGs and not left in lobby for almost 6 hrs. It is inexcusable the way they ignore people. esp with vital signs that would be alarming at any other facility. This place will likely kill you.

I have been useing the OKC VA hospital care, clinic care, and VA community care, all as my primary care provider since i got out in 2008. I have received nothen but the best care. I have mutiple providers for each of my conditions and even still receiving continueing diagnostic care to identify new problems and addressing those needs. I am 100% satisified with my care.

For any veteran not registered at the VA hospital or local clinics I highly recommend you sign up, get your ID, and use primary care for at least your annual blood work and health evaluations. Most of the time I get really good care. Good to get assigned doctors that stick with you. See note below on Women's Clinic. I only have problems when it's a doctor training for their specialty: either they want to try something completely new or if your symptoms are mild, they have a tendency to explain them away and not do anything. Make sure to try to make appointments to see the same overseeing specialty doctor for consistency, and bring a copy of your records from the visit before to review with the "New" student doctor. (Neurology is the worst in consistency.... Ugh.) If you are female, I **HIGHLY** recommend signing up for the Women's Clinic for your Primary Care. Dr Jagtap, and every other backup doctor I've seen there are awesome! Also, vision, Mental Health classes, and dental are worth visiting, especially if you are eligible. If you aren't sure, go talk to the departmental front desk. :-) For those complaining about the building itself: They have slowly started getting funding and have been doing upgrades so it's not a scary 1950-1960 building where electroshock therapy might have been done. Modernizing as they go. (We have nice gray "wood" laminate and new floor trim now.) Also, the hospital was not built all at once, so they have had to get creative on upper floors with connecting the new hallways to the old. The popular departments, they have been working on moving to the ground floor, or consolidating on a multifunction clinic area upstairs. I also recommend getting registered for the MyHealthEVet portal. Once they get your departments registered with your profile, you can send "secure messaging" (emails in the portal) instead of leaving voicemails by phone that might get lost. :-( You can also submit travel pay claims, renew your medications, look up your appointments, message your primary care doctor for referrals to other departments without going in, if you stay updated with them. (Sometimes they still need to see you in person.) They also have a 24/7 nurses line you can call, and telehealth video appointments are available for some departments, just ask. You may be able to have a video call with your provider. Also, some VA clinics outside the hospital can see you, depending on the department you need, and can see you faster. There is a North general clinic, and a North Dental clinic, one on the South side, and one in Yukon. Finally, if it will be longer to see someone than you want when scheduling, when getting a referral from your doctor, ask if there are community care providers that can review and treat your issue. There are many options for treatment I didn't know about for 20 years, and it's taken me forever to figure it all out, but maybe this review can help someone. Don't give up. If nothing else, get registered, sign up for MyHealthEVet portal, get logged in and verified, and request patient advocate and social worker be added to your list so they can help direct you. <3 Be well.

Excellent customer service and beautiful jewelry. Nice Jewelry Store in Plano. They took great care of me !

I would like to thank the wonderful people at this VA. I have never in my life received better health care from people who truly care. That being said, "the OKC VA is miles ahead because they care about Veterans so much that everyone that took care of me ALWAYS had a smile, and their heart is devoted to us. Once again, THANK YOU teams, and I salute you.

I was cared for here, for 20 yrs. I watched it grow along with OU. At first I felt OU brought the VA level of care down. But they whipped OU into shape. OU delivered my child, but I wish I'd picked anyone else. This VA thas continually improved to keep up with times and state growth iver the years. I have used othe VA's in eastern states and out west. California and Nevada VA's have really made me appreciate the quality of care I got here. I wish I never moved. You don't know how good you got it until its gone. The best Chiropractor in the state is here. I followed Dr. Vonda Romero from Moore to NW OKC. Then seen her in the hallways of VA and knew how lucky everyone was about to be. After 8 mos I finally got to get 6 weeks of adjustments on VA's dime. Ok I waited to see the Chiropractor I had been seeing for 12 yrs. I could complain about how long I had to wait for an appointment. 8 months!! Like many reviews of VA's across country. Or you'all can look at it the way I just explained. The best dr.s are worth the wait. Always. And this VA does try to get the best they can. PT is very lucky also. A former instructor for 26 yrs you are in good hands. Shout out to Cindy Abbey in mental health Ive seen her deescalate so many situations like magic. Both in outpatient and while in pajamas (inpatient). Very good place to get your healing. There are 2 departments I think could do way better. But I have moved on so my experience is dated with them now.

Tiffany (Complaints Resolution Department) and Nancy (Hearing Aid Repair/Maintenance Specialist) were truly wonderful to my dad and I during our visit this morning. The Audio Clinic front desk was initially unable to accept my dad's defective new hearing aids over the counter for repair. We had an negative 'excessive waiting experience' there the first time we tried to get them looked at a couple of weeks ago (we left without being seen in by their walk-in clinic). When we were funneled to their walk-in clinic again this morning (after the front desk was unable to just take our hearing aids and turn them in for repair), we left the area and lodged a verbal complaint about that. Tiffany was able to take care of our concerns in a way that allowed us to go back to the Audio Clinic and be seen right away. Nancy in the audio clinic diagnosed the hearing aids and will be mailing us the one that is defective back after it is repaired. She also gave us some great advice about how to better use these new "Bluetooth-enabled" hearing aids, and I was able to furnish her some information about a piece of equipment she may want to recommend to future users of them. NOTE: In an unrelated matter, i still have to try and contact the Eye Clinic at the Oklahoma City VA Medical Center. I sent them an email detailing some serious problems my dad was having with an inferior set of eyeglass frames they'd issued to him. Very shortly after that, they called and canceled my dad's next eye exam and did not reschedule it. That eye exam is crucial to help monitor a neural issue my dad is that might end up degrading his peripheral vision. So even though we are very thankful to Tiffany and Nancy, we are not sure why my dad's important eye appointment was canceled and not yet rescheduled.

Thanking the Oklahoma City VA for there support! I hope all other Va’s are supporting women In there time of pregnancy! Thank you so much ❤️❤️

The Dr's, Nurses, and staff were amazing with my dad. Thank you for all you did for him and us, A special thanks to a nurse named Cass that took care of my dad while on the 5th floor You are so awesome!!!.And to everyone who helped keep my dad comfortable through his final days we thank you. From the family of veteran Ronnie L Crane.

I love my VA! Every single time I've ever showed up they've treated me with the utmost respect and compassion. At every visit I'm thanked again and again for my service. They've taken great care of me, and I wouldn't hesitate to recommend them to anyone I know that's eligible for benefits. The facilities are as clean and nice as any hospital I've been in, and there are ample amenities that include a food court style cafeteria, pizza shop, Starbucks, gift shops, etc. Like I said; I love my OKC VA, and I'm very grateful to their excellent staff. They are the ones that provide the care and the caring; and for all that, this ole vet is very veryappreciative.