After an hour of ordering online, the tracker said delivered. Called and the manager assured me that he delivered it himself to my doorstep. Puts employee on to take the rest of the call and assures him that he delivered it to the 2nd house from the corner, even though I'm the 4th house. Asked me to walk over and get it... no food. Called again and they basically said well not much we can do and couldn't give me any details on a proper refund and then hung up. More times than not something like this has happened with this location. Terrible manager running ship and will never go to this place again.

So I use JJ to pick up Lunch for Business Meetings. I use their App and clients can place and customize their own order. I always tip very well and every JJ I've used always fills the fountain drinks ahead of time for me. While not filling the drinks ahead of time is no big deal. How can they not label each sandwich (ideally with a name) or at the very least a number! It's very embarrassing having clients opening up sandwiches trying to figure out what is what. How hard can this be especially with a great tip. Next time I will go to Panera, their app works the same and their Service is much better.

Ordered some food for delivery and because they don't allow tracking on driver's I waited over an hour sandwich came soggy and undesirable probably stick with subway or jersey Mike's for faster better results...

Was on lunch for work. Came in and order my sandwich and got it very quickly. Those guys were faster than other Jimmy John's nearby. Sat down, ate and then left. Hard to find parking for my work truck though. Luckily side street had a spot for me on Ridge Terrace.That was the only downside, parking. Very busy street and restaurants.

I ordered a turkey sub about two weeks ago. The order was incorrect. And it took about 45 minutes for it to be delivered. And they put the delivery fee of $3.00, plus a standard tip on the bill. I think they had alot of nerve. It's my last time ever ordering from them again.

Ordered 50 min ago..... Called and asked if the driver got lost and whoever was on the call acknowledged he has been out for 40 min and had 8 deliveries. He should they would be here any minute. It's been 10 minutes. This is not FREAKY FAST! Our business is 10 min away. SMDH

I would highly recommend Jimmy John’s to anyone looking for a great sandwich and service. When I needed help with my order the manager Zander assisted me greatly and with an excellent attitude. I will be coming back sometime soon.

As always, excellent sandwich, great and friendly service. They place is clean and spotless.

Hello I am a Regular at Jimmy John’s. When I walk into Jimmy John’s, I smell the hard work ethic of the workers. In particular the manager DQ. The way he works to make those sandwiches it’s crazy. He’s always giving good recommendations on what to eat. He is always so hyped about making the sandwiches for the customers. He really cares about the customers experience. Keep it up DQ, your going far!

Apparently when you work in Park ridge and the Park ridge store says you're out of our delivery range that makes so much sense