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  • 1/5 Jom M. 2 years ago on Google
    Hotel facilities was proper. Hospitality, service delivery and professionalism of the staffs were at the lowest rating point. At this price range, you can afford a lot better facilities, location and definitely service quality. Overall satisfaction 1/5 Definitely not recommend to stay in this hotel.
    1 person found this review helpful 👍

  • 3/5 fingersbleed 1 year ago on Google
    I'm still staying here. I chose here because it's near to my work place. All facility looks alright, breakfast is good too. But services are poor ! during the past week, all services i called, mostly took 3 calls & 2 hrs to get serviced, from asking for toilet paper, water, hangers, laundry .. etc. Really need to improve it to match this facility! *9/19 update, the water supply system was broken @night, not fixed until next day. No way to take a shower, it's a very terrible experience !
    1 person found this review helpful 👍

  • 5/5 Zulfatu U. 1 year ago on Google
    Awesome food! Friendly staff! Cozy room! Luxury Spa! Nice gym!
    1 person found this review helpful 👍

  • 4/5 Mario A. 1 year ago on Google
    This hotel has renovated and not renovated tower. Unfortunately, I stayed on the side that is not renovated; everything is fine except the noise came from air conditioning and the road outside plus the train are really challenging for me to have a good quality sleep. Location is perfect near the train station, big supermarket, night market with tons of restaurants and food there.
    1 person found this review helpful 👍

  • 5/5 Sugalya A. 1 year ago on Google
    This is a new and really good accommodation. Room, fitness and swimming pool are really impressive with a nearby purple sky train station. I really recommend staying here.
    1 person found this review helpful 👍

  • 4/5 Eveleen N. 1 year ago on Google
    Beautiful hotel with clean and comfortable rooms. Food at the cafe was good. Spacious foyer area outside the meeting rooms. Only downside is one and only swimming pool is small. Near MRT, Big C and Lotus’s mall.
    1 person found this review helpful 👍

  • 2/5 Hasan I. 1 year ago on Google
    It is no doubt a huge hotel and well built with all kinds of facilities but but but the hot water was not hot. The bed was clean but then at night there was a lizard in my room. Called the reception and they sent a guy with a bug spray who sprayed in my room and went back. I asked them again to remove the lizard and the same guy came again, sprayed again, gave me the spray and told me to sleep, eventually i insisted to change my room at 2:30 am upon which they finally agreed. Its sad to see this happening in a hotel of this kind.
    1 person found this review helpful 👍

  • 5/5 Sanctuary X. 10 months ago on Google
    My review is intended for breakfast buffet only. We didn't stay there, just went for ABF. The food was great for the price. Good variety of food and they're tasty enough. Great service from the chef, but a little bit slow to clear the tables. Not because the waiters were slow, but I thought there were a little bit too short of staff during the busiest time. It's just a minor downside, though. All and all, good value for the money.

  • 5/5 James De v. 10 months ago on Google
    This is probably one of the good places I have experienced in a hotel. The staffs are very welcoming and will help you everytime you ask question. The place is not too hot and not too cold. This is good for a vacation.

  • 5/5 Rosana A. 10 months ago on Google
    Absolutely beautiful hotel! I really admire the staff, they are really lovely and professional. The hotel room is spacious, clean and hygienic. I would love to come back to this hotel again and really recommend to my family and friends.

  • 5/5 Jasha Dela R. 10 months ago on Google
    The hotel was excellent in every aspect. The staff was friendly, accommodating, and attentive to our needs. The rooms were clean, spacious, and well-appointed with modern amenities. The location was convenient, with easy access to nearby attractions and transportation. The hotel's facilities, such as the pool and gym, were well-maintained and enjoyable. Overall, we had a fantastic stay and highly recommend this hotel.

  • 1/5 Sid C. 11 months ago on Google
    The photos show what i found in the room at first time i opened the door. A tv was broken. The staff told me to wait for a cleaning service. It took longer than 20 mins waiting but no one came to fix a tv or clean those dirty. Then, i went back to reception to ask then for a help. The staff provide me another room and apology.

  • 4/5 Shekhar C. 10 months ago on Google
    The property is well decorated but Rooms have some lacunas regards to the accessories and fittings. Please check rooms properly while check in, or else they charge hefty penalty in Thai Bhatt. Room service is quite laid back style. One may not get the required object in 01 request

  • 4/5 วิน วิน �. 1 year ago on Google
    The hotel had been done a big facelift recently. Now it looks gorgeous. Rooms in new wing building are decent while ones in old building are basic but spacious. Beds are comfort. Shower's pressure is strong and reliable. I realy like the scent of shower gel, shampoo and hand gel provided in the room. Breakfast buffet is not that much varieties but enough. There are also fresh cooking stations; egg and noodle. Bakery items are basic with some pastries and breads. Fortunately, salad and fresh fruits are provided. Pool is on the 6 floor. Unfortunately, it is indoor and there is no view. There is a small gym beside the pool.

  • 5/5 Joy J. 10 months ago on Google
    This is a new and really good accommodation. Room, fitness and swimming pool are really impressive with a nearby purple sky train station. I really recommend staying here.

  • 4/5 hi ok byeee (Larizza S. P. 10 months ago on Google
    Recently, the hotel had a significant renovation. It now appears wonderful. While the old building's rooms are modest yet roomy, the new wing's are decent. The comfort of a bed. Shower pressure is reliable and strong. The aroma of the in-room hand gel, shampoo, and shower gel is really nice. Breakfast buffet had enough options, though not a lot of variety. Additionally, there are stations for making fresh noodles and eggs. Basic pastries and breads are available in bakeries. Thankfully, salad and fruit are offered. The sixth story has a pool. Sadly, there is no view and it is within. Next to the pool is a modest fitness center.

  • 4/5 Nguyen Huong G. 1 year ago on Google
    Nice lobby. The meeting room temparature is quite cold, should bring a light coat. Room service is good. It could take about 20 min to wait a van to the central in Bangkok.

  • 5/5 Regielyn De G. 10 months ago on Google
    I love the place mostly you will able to see the city lights outside very calming to your eyesight. Most recommend here the buffet fresh foods they serve approachable staff and friendly also the rooms very clean and i love the bed so soft like you are in the sky.

  • 4/5 Piboon A. 1 year ago on Google
    The Grand Richmond is newly redecorated so everything looks new and shiny. I went there to attend a meeting. Big place, enough parking space, nice staff. This place has one problem. Telling direction. Signpost (permanent/temporary) were inadequate and it took visitor like me too long to find my meeting room. Easiest solution is to find hotel staff to take you there.

  • 5/5 Diana H. 10 months ago on Google
    Nice lobby. The meeting room temparature is quite cold, should bring a light coat. Room service is good. It could take about 20 min to wait a van to the central in Bangkok.

  • 5/5 Ananya A. 9 months ago on Google
    I got a chance to join and set up a booth for the event; Dearest brides 2023 wedding is bold. The grand richmond hotel was big and clean. What wow me the most is the enormous space for their grand ballroom! Light / sound and electrical sockets are all good 👍 Foods and drinks here also good too. The staffs are polite and well-mannered.

  • 3/5 Tristan C. 8 months ago on Google
    When I checked in they told me breakfast was included, I don’t usually eat breakfast (intermittent fasting) but figured since I’m paying for it I’d go and have a black coffee. Then at checkout they charged me for breakfast!

  • 3/5 David N. 8 months ago on Google
    I stayed in a jr suite The room was spacious but old with fixtures, furniture well worn The toilets / bath area was in bad need of a make over , also with worn and dated fixtures I had lights that flickered and assume power issues that needed looking into Room service and laundry service was excellent

  • 5/5 Non A. 7 months ago on Google
    A really nice hotel — the best in the city. Great service, great food, great bar, great staff and great facility. It’s not in the city but it’s located next to a mall so you always get everything that you need. Also, there’s a van service that takes you places. Bang for the buck!

  • 4/5 Robin O. 6 months ago on Google
    Conveniently located 2 mins away from Bang Krasor, Grand Richmond is an excellent business hotel with great amenities. As I suffer from sleep apnea, I require a power outlet near my headboard for my CPAP. The rooms do not come with power outlets near the headboard (which I find uncommon for a hotel of this standing), but the issue was solved by providing an extension cord. While the rooms can appear a little dated, the indoor pool and gym is well-equipped. In recent years, these two facilities are a deciding factor for me as keeping fit has become a priority that I do not compromise on. In general I am satisfied with my stay in Grand Richmond. If I were to provide feedback on the areas of improvement, it would be to upgrade the rooms and bathtub as it looks a little old.

  • 2/5 Bibhu P. 11 months ago on Google
    Didn't have a great experience staying here. Lost power in my room at midnight, and there was no back up for a long time. Breakfast buffet has many Thai dishes, but I couldn't eat anything other than bread and egg. The facade, lobby and common areas are grand, but rooms are ordinary. There was no cupboard in my twin room. Lighting is inadequate in the toilet and there was no shaving mirror. Ok for a day or two. Avoid for longer stay.

  • 3/5 Manon S. 4 months ago on Google
    Spent a night there as I needed to be on the area. I had booked somewhere else that I didn't like so ended up going to this hotel to check out their rooms. Reception staff was lovely and very patient. They showed me a first room which I didn't like because it was fully carpeted and carpet in hotel rooms are one of my pet peeves. I just find it gross, as many people do not take off their shoes. They then showed me a more expensive room that wasn't fully carpeted, on a high floor and I took it. Bed was comfy enough, shower pressure was great, and I didn't hear any noise from other rooms or the corridor, which is very important to me. Slippers were good ones too. I don't rate it higher because I think it was a bit expensive for what it was, compared to other Thai hotels I've stayed at. Even though it wasn't fully carpeted, the carpet under the bed was very stained and I found the room a bit worn down overall, despite clear efforts to modernize it (why not remove the horrible carpet, though?) Hair dryer was a classic hotel hair dryer attached to the wall and there was no hair conditioner. Robes were stained, so I obviously didn't use them.

  • 4/5 Karen Dawn Kennedy (. 3 months ago on Google New
    This is a beautiful hotel. High end luxury. Wonderful staff. Gorgeous rooms. A little higher price point but well worth the money. I just didn't like the location. It was just a little too remote for me. I wanted to be right next to lumpini Park so this was just a little too far out of the way. But if you want to be in this area this is a great hotel for you

  • 2/5 Si Min H. 4 months ago on Google
    Room wise, it is quite clean. But there are some issues. Traffic noise can be heard although i stayed on Level 18. No socket near bed. Temperature of shower is not consistent, suddenly hot suddenly cold. Hotel lobby is nice. Breakfast variety is a mix of Asia and western. However, service at breakfast could be improved. Table I sat at wasnt clean properly. It took a long time for the staff to clear my plates. One mrt stop away from big shopping mall.

  • 4/5 Adal A. 4 months ago on Google
    Located at Nondhaburi outer from main city. I had pleasant stay here for 5 nights. Delicious Indian food was a Served here as complementary.

  • 4/5 Dimitris I. 2 years ago on Google
    Should have more better food and not the same every day same like copy paste and should inform the customer generally the regulations and the facility of the hotel .

  • 5/5 KWAAN N. 2 years ago on Google
    The hotel now operates to serve Alternative State Quarantine for the migrants. The overall looks great.

  • 3/5 Lance G. 2 years ago on Google
    Can't really rate this hotel, because I'm in quarantine for 15days, everything is good from just sitting and sleeping and I must admit the Lady that sees to me is most helpful Mrs Oh, she makes my stay pleasant.

  • 3/5 Saifha C. 2 years ago on Google
    A newly renovated hotel. Always have the seminars organized by government parties.

  • 5/5 David D. 2 years ago on Google
    Meeting room is very convenience and comfortable. Parking lots are available. Abf is nice

  • 4/5 James Padayhag (Jemman p. 2 years ago on Google
    Clean and recommendable hotel for everyone

  • 3/5 Martin S. 2 years ago on Google
    The lobby and the meeting rooms are very good. The rooms are ok, the bathroom is not ok! The airconditione is loud and very cold.

  • 5/5 Curt M. 3 years ago on Google
    Very professional from day1, I would and will recommend this hotel to any one who asks as well as my travel agent. 10/10 thank you Richmond you made my stay most enjoyable.

  • 5/5 Tong T. 1 year ago on Google
    I've been stay 2 days 1 night for check and go 3 month ago. Room and service and all co-worker very nice. I am sure I will take another time.

  • 1/5 Michael H. 2 years ago on Google
    Nice hotel , but nothing works ! Safe doesn’t work ! Wifi doesn’t work ! Lights come on if you move because on sensor ! One day quarantine ! Food was absolutely horrible ! They leave outside and never knock on the door. Food cold and it made me sick 😷

  • 4/5 Angel R. 1 year ago on Google
    I did stay two nights it was great. The food has good taste excellent Services. I might stop by in my way out.

  • 4/5 watcharin k. 1 year ago on Google
    Has just completed hotel renovation. Look good & classic Massive convention hall & lot of meeting rooms Nice staff, clean and lot of parking lot

  • 5/5 Rebecca T. 1 year ago on Google
    Hotel located next to Bang Krasor MRT and easy to travel to other areas of Bangkok. The rooms are decent and the toilets have a bit of wear but overall service was excellent! The staff are very friendly and helpful, and the housekeeping even tucked in my pig plushie 😂. Breakfast offered has a decent selection with 2 restaurants. Room service is good and affordable for hotel food.

  • 1/5 Sutasinee K. 2 years ago on Google
    TERRIBLE service! Came here foe test and go. I had to ask for my lunch once and 3 times for dinner and still havent got any until 9 pm. which I , at that time, refused to receive. No apologies from staff. Didn’t worth the money for 10 thousand baht per 2 nights.

  • 5/5 PRASERT M. 1 year ago on Google
    I stayed in this hotel for 5 nights during the One Health international conference. Overall experience is wonderful, clean and comfy, staff are really nice and helpful, the location is good which very close to MRT station. The conference room that I attended was also nice, the light and sound system is very suitable for the meeting.

  • 2/5 yap wei b. 1 year ago on Google
    Definitely not an ideal place for tourists or travelers. The location is not convenient as it is an hour away from the city. Think twice before hitting the booking button. Good luck!

  • 4/5 Ajakaiye F. 1 year ago on Google
    Stayed here for an official assignment with duration of 10 days. The service is very good and the ambience is exquisite.

  • 5/5 Tim 1 year ago on Google
    Very nice rooms. Staff friendly and helpful. Breakfast was good, plenty to selection for a foreigner like me. I felt as if I got more than my monies worth there. Would recommend

  • 4/5 Nopphan B. 1 year ago on Google
    Nice room, great staff but food are average. Very good view on high floors.

  • 5/5 NILAM S. 1 year ago on Google
    Superb Hotel. Luxuriant. Very well managed. Decorated with aesthetics.

  • 5/5 Obizuo C. 2 years ago on Google
    They take good care of the guests. I felt comfortable staying in this hotel. I will come back again.

  • 1/5 Im P. 1 year ago on Google
    Booked for 3 rooms 1st room lock is broken and inside the room is very dirty, there ‘s a fingerprint on the mirror like they haven’t clean up the room yet. Another 2 rooms which is next to the first room is full of the smokes smell. So, I’ve contact the front desk and request for the new rooms. The staff took more than 15 mins to change the room for me with no apologize for this convenience. The new room I’ve got look clean but I after using the bathroom for only 1 time I’ve found that the bathroom is not ok at all, the sink valve is very hard to turn and the toilet can’t do the flush, it is very disappointed and disgusting to write that the water keep coming out from the toilet when I do the flushing. I have to again call to the staff and request for the new room but they said they will fix it and I can stay in this room. But I couldn’t accept this situation then only they give us the new room. No apologize from the hotel staff at all for the thing that happening during my stay. Will never recommend this hotel to anyone. Very bad experience of the hotel services and the room condition, everything in the room is very old even the water tap in the bathroom which is very hard to turn and control. The only good point of this hotel is the service of bellman.

  • 1/5 Mini L. 1 year ago on Google
    Waiting for a pad thai and a fried rice for almost 30mins while other customers who came after us were already served. Terrible experience for a high end hotel. If you are interested in how starving feels like at night, here is the place to come. FML


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