1/5 George S. 1 year ago on Google
SCAM
OR
NOT
(SECURITY
DEPOSIT
NOT
RETURNED)
Below
I
will
be
sharing
my
horrible
experience.
I
hope
this
keeps
the
present
members
aware
of
what
lies
ahead
and
cautions
the
new
members.
Let
me
start
by
saying
what
many
of
the
reviews
have
already
said.
"
I
have
not
received
my
SECURITY
DEPOSIT
even
after
numerous
correspondence,
messages
and
service
requests."
I
was
made
aware
of
this
scam
wherein
they
do
no
return
the
security
deposit
after
you
vacate
your
property.
I
stayed
in
Colive
Golden
Square,
Velachery,
Chennai.
I
accordingly
took
all
precautions,
namely
giving
the
notice
one
month
before
vacating,
ensuring
there
was
no
dues
from
my
side.
BTW
I
vacated
on
the
14th
but
had
to
pay
the
full
month
rent.
There
after
i
contacted
the
sales
manager
Mr.
Sarangapani.
He
assured
me
that
I
will
receive
the
security
deposit
within
15
days
which
I
did
not.
Apparently
the
money
was
reflecting
in
the
colive
app
passbook.
Again,
they
deducted
Rs
5500
from
my
security
deposit
of
Rs
25000
as
separation
charges
which
is
about
22
per
cent.
I
applied
for
redemption
and
got
a
message
that
the
money
will
credited
to
my
account
within
1
month.
After
one
month
i
tried
contacting
them
again,
they
said
2
more
days,
thereafter
they
said
3rd
September.
Still
did
not
receive
my
security
deposit
back.
Now
the
sales
manager
has
stopped
picking
up
my
calls
and
not
responding
to
my
messages,
Colive
cannot
be
contacted
either
over
the
phone
nor
over
email.
The
escalation
team
replies
after
2
to
3
days
and
says
to
cooperate.
I
also
messaged
the
CEO
of
Colive
Mr.
Suresh
Rangarajan,
received
no
response.
They
keep
sending
messages
about
weekend
parties
taking
place
in
their
various
properties
to
show
how
cool
an
organization
they
are.
But
they
will
stop
responding
to
you
once
you
vacate
their
property
and
demand
your
security
deposit.
So
please
tell
me
is
this
a
SCAM
OR
NOT??
EDIT
1:
@colive
I
have
raised
more
than
6
service
requests
for
returning
back
my
security
deposit.
Kindly
stop
writing
these
standard
company
messages
and
start
showing
some
commitment.
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