One of the worst service ever had from Nexa. Request you all to go to another service provider. Dear service provider, Request you to view the attached picture and condition of My vehicle after your service. I agree to you first that I dint provide vehicle in clean condition. Just need to know that you guys aleast will not clean or wipe the vehicle after your service. Atleast the areas your staffs worked. My question is if the service is free of cost does your terms says to provide vehicle in this conditions? Does you guys will not feel guilty if your vehicle runs in this condition on road? All my thought is Nexa will not provide the vehicle in this condition. Finally iam very much happy of your great service.

Nexa porur chennai provides worst service. I have noticed several times and after questioning they give lame excuses like a student how has not done his homework. After service when the car was delivered, there was stains and dirts after so called water wash and waxing. Like everytime, I see they billing 17rs for wheen tag, but never find one on the wheels. During lockdown they came home selling coupons for 1000rs, when I try to avail it they sent it back saying all nonsense excuses. After 6 yrs I have lost my patience and trust. I shall never again buy a car from popular or avail service from popular nexa porur. A bunch of liars and cheats who doesn't want to work but wants to bill for everything. Even the paper mats costs approx 5 rs. Nothing is complimentary, the moment you hand over your car, the start billing you and the real issues are not worked upon. Petrol is being consumed from the tank, but they bill for 3 ltrs of petrol. Non transparency, no honesty, no work being done really... it's all billing they work upon. Avoid this service center as much as possible.

BEST PLACE TO WASTE YOUR MONEY AND SPOIL YOUR CAR. Received WORST service. These people won’t accept there mistakes at all. My car, Ciaz- which had no issues was given for yearly service after getting a lots of request calls from customer care executive of this firm. The car was given for service by my driver , there service person called and informed me a set of works are to be done ( which I thought was told by my driver to these people but wasn’t) then asked for extra services which I luckily denied. At the end of the service I received my car in a poorly cleaned condition and a hefty bill. I dont know wether they have done replacement of spares as printed in the bill because at the end of the day it’s full of confusions only. When asked by my driver about the condition of the car to the service person, he replied that the cleaning is given for contract and they can’t say anything to them. After receiving the vehicle I asked there Customercare staff who was earlier calling me daily to share the number of quality manager, she told that she will share the details but I haven’t received it till date. Later I got his contact from an earlier service message and I called and informed him the issues.he asked me to share the images. I was messaged by the quality manager to give them one more chance but I don’t want to take risk anymore. Conclusion- went with a good vehicle for general service and came back with a lot of issues + loss of money + mental stress .

My car was picked up and dropped. Today when I got the car, my joy knew no bounds as it was a wonderful transformation I saw in the car. It beats my expectation. I was zapped with the perfect work done. The car looks swanky new. The toil and effort by Sajith, the Body Shop Manager and Balaji, the Body Shop Executive at Ciaz Nexa workshop at Porur, Chennai is worth highlighting. They formed a WA group and kept on updating me almost everyday. Having worked as a Country Manager for an American company and having controlled over 400 employees with close to 40 years of experience in the Service Industry, I can vouch that these 2 gentlemen have provided me impeccable service. I would term their service as Customer Delight. These two professionals are an Asset to your Organisation. I would recommend an On The Spot Award as. Recognition for these two professionals for others to learn from. God bless Sajith & Balaji. I wish you have more of Sajiths and Balajis. Am so happy and satisfied.

Very good service center. NEXA does make their customer service stand apart. Excellent ambience and very knowledgeable technicians. I would always prefer this place as long as I have a MS Car. The branch manager Mr. Biju was very kind and caring and he personally visited the car to see if the issues were resolved. Service manager Senthil Ganesh A was courteous. Every staff is trained to be courteous and helpful.

Not keeping the promises made on discounts during the vehicle pickup. There will be lot of follow up literally every day until you give your vehicle for service and after that you will have to follow up. Quality of washing was not proper and had to get it cleaned again. For the Center it’s just another vehicle … this would be my last visit for sure to Popular.

Gave my Ignis car to do regular service and body shop work, have to appreciate their coordination and follow up which was done in a well organized manner. Mr. Rajesh from body shop and service manager Mr. Nawaz assisted well for the claim and services. Have to thank all the drivers and service centre for their pick and drop service as well. applause and kudos to the entire service team.

This was first time I am servicing my car [Tn19at1710 Balino]Body shop..in nexa porur,under the super vision By M.Prabhakaran Body shop service Manger.Service was excellent more than Expected..Year after Regularly I wish to service my car hear itself..And I will also refer my friends and colleagues.Tq😃

Very good service attended by Harish. He is very good approach and respecing customer. Iam fully satisfied.

One of the best workshop in the town ,Service manager Mr.Sheriff was very polite and handled my vehicle body work delivered on time and excellent service

One of the best service for NEXA Maruthi vehicle, Perfect place, Neatly maintained, Transparent, professional, Polite, waiting room, pleasent and we'll organised service centre. Owner can take rest as long as they wish, Luxury furnishings may give good for you to take rest with coffee or tea been served by people, Can ask for more like water bottle etc., Service area very transparent, can see your vehicle from your place where your sitting. I just came for regular 30k km service of my ciaz, I'm fully satisfied with their warm welcome, service and above all they checking all the parameters to give us smooth running experi with our vehicle. Pre booking always good. Pick-up and drop facility also available.

Excellent body repair from Nexa Porur. Continuous follow ups and work neatly done for the dent and scratch removal for our Ertiga car. I’m very satisfied on the work done in my car. Special Thanks to Prabhakaran once again for the timely updates and a great responsibility. All the Best Very good work. Thanks to Kamu also.

Balaji has given good service & response to us . We are very much satisfied

I want to thank and appreciate Mr. NAWAZ SHERIFF and Mr. JAYARAJ for doing an excellent job replacing my bumper in a short time, and also for your great service in helping with my situation. I have been to this workshop for many times It's not any body shop that treats customers the way you have treated me. I will definitely recommend you to anyone with body shop needs. Such a great work and on time delivery with customer satisfaction. 😁

Excellent body repair from Nexa Porur. Continuous follow ups and work neatly done for the dent and scratch removal for our Baleno car. Thank u Prabhakaran for the neat work. Very good work. Thanks to Renita also.

Great job done by Body shop team. Service Advisor Palanivel from body shop helped for speedy processing. Thanks you team, keep up the good work👍🏼

I did the mistake of giving my car for service here, overall service was decent but man, they never ever stop calling you for service due even if you explain clearly that car has not run the required km for oil change. Worst system I have ever seen for service calls. I am tired of explaining to them every single day that I don't want any calls from them, but the calls never ever stops. Will never avail service here ever again.

I Came for my Baleno 5745 3rd free service but on the delivery on 27th Oct 2023, I noticed there are some scratches on the body which is totally unacceptable and frustrated. And there are some minor scratches too. Again noticed, on the driver seat, no proper cleaning, there were dusts on the floor and foot mat. Also, I've placed my tool kit & first aid box in the cover inside the car trunk. The tool kid and the first aid kit was opened with very much of dirty when there is no use of those Kit's for service. I want to notify that I also had lot and lot of scratch & other problems on the 2nd free service also. For each service I have to visit around 3 times to rectify their mistakes. Money and time totally waste for me. I'll never recommend my friends for Porur Nexa service.

Worst services I came across in my 1.5 decade with Maruti. Service supervisor is not responding at all and vehicle was delivered next day with no proper cleaning and washing, that too with a item was missing, Later the Vehicle was delivered with highest level of complaint raised. I requested for an apology email they agreed during delivery and now Manager is also not responding.

I really appreciate the good work you done.Thanks for great job you done on my car.They take very good care of my vehicle and the service of the vehicle is very good and very professional with well trained persons to attend and solve the problems. I was very impressed with the quality of the work.Highly recommended for all maruti Suzuki car users.

I've been contacted multiple times by the executive for servicing, and they eventually agreed to return my vehicle on the same day after the service. However, this did not happen as promised. I had given them my Baleno Zeta, but the executive insisted that they had received my Alto due to an incorrect entry, which resulted in them spending over 10,000. I am not satisfied with this experience and do not wish to repeat the same mistake of entrusting my vehicle to them for service.

I want to thank and appreciate Mr. JAYARAJ for doing a great Job in replacing my car Suspension. His timely update and response is way too good!! Keep up the good work buddy!! To all my Maruti colleagues, make sure you ask for Jayaraj as a Service Advisor when you visit Porur Nexa!

There is no option to give below this one rating… the service is very worst and I won’t recommend to others… after service the rear camera went totally blur and I couldn’t even park my car.. also the interior and exterior was totally shabby as they didn’t even take an effort to clean… the service agent was speaking as though he was completely monitoring… but he didn’t… looks like he was giving false info to me… ppl please be cautious…

They have delivered the vehicle yesterday without water wash and cleaning.Even I was not able to find the replaced parts in the vehicle when they returned. Not sure wheither they did the sevice and they have quality assurance team.Totally unimpressive.

Very poor service. No on time delivery. They don't look into all the issues specified by the customer. Better approach some other better service center.

Went for Tinkering and painting. Good and friendly service. The technicians patiently understood our issues no matter how long they address to our issues with patience. Good finish by the servicing mechanics. Keep it up!

The showroom is always busy and full, basic spare parts will not available basic service is good, issue need to corrected on tome at complaint raised stage, Service Centre maintained well and hygiene customer care and advisor are vocal to your needs Advise to pour Nexa- procurement has to maintained the spares

Service was good.. I gave my car here excellent service centre

Front office staff Mrs. Ramya greeted me with positive office atmosphere. Responded to my inquiries, request and issue personable and efficient manner. She had good communication skill and skill handling customers. Great ful.

The service center was neat and clean.. staffs treated the customer is so good.. Thanks for the best service..

I visit this service center today.. warm welcomed by Ramya mam. Service was good thanks for popular for this service.. I need this service from everytime...

This was my first visit to nexa service Porur.. staffs treated me so good.. I will wait and Take my vehicle for 3 hours.. In my waiting period customer care manager Ramya treated me so well.. Mr. Tamil chezhiyan service manager was cleared all my doubts and given my car without complaints.

Staffs give value for the customer. The service from them was soo good. Iam happy to visit there and thanks for your kind cooperation mr.Sajin sir. Thank you

Started servicing my car here from last year after returning from New Delhi. One of the best service centre I have visited so far. All stars were so supportive and explaining the things exactly. Mr Jeyaraj was the service manager for the past two service of my car, was very helpful and took utmost care of my car during entire service period. He was in good touch during the service an keep me informing frequently. I am very much satisfied and suggest this service centre who need good service. All the best to the entire team.

The car service is not worth the money I spent, the labour charge is higher than the service charge,but the car is not even washed and cleaned properly, they are very keen on payment than customer satisfaction. Highly disappointed.

Our NEXA XL6 TN...3316 , was given for paint correction and rear sensor button fix. The Service Division staffs were quite supportive as usual, especially Mr. Prabhakaran was very coordinative in making arrangements for Pickup and delivery on time and the work was done to its best. I would insist my Friends and other XL6 companions to reach Porur zone for service and support.

The service centre is well managed with streamlined process from welcoming till the delivery of the car. The experience for the past two years has been awesome and hope it continues.

I wanna appreciate Prabha sir for his patience to answer me everytime. I do not know about cars , i just googled and found really scared outcome on my damage to car .If I am him i would have been really irritated, if some one call again and again. I thank you a lot sir for explaining all procedures in detail . God bless you sir.

Great service by the team. My car broke down due to weak battery and I got stranded on the road. I called one of the team member and though the person was on leave and it was almost the closing hours of the workshop, they went beyond the call of their duty, coordinated well among themselves and sent their service people immediately to the spot. They jumpstarted the car, dropped me at home and took the car for battery replacement and service. When I appreciated those people for their timely help, they were humble enough to say that the credit goes to the entire team. Felt very happy about their attitude and their service. This is what is delighting the customers, rather than just satisfying them!! Thank you team!

NEXA Service was all time Good Service For Your Maruthi Suzuki Cars

Great service provided and the staffs response was quick and friendly good job mr.nawaz sherrif and jayaraj who assisted me throughout well done all the best for your heights and should say thanks for the rest of the staffs as well dont know the names but thanks for the entire team

Hi I have baleno 2022 alpha recently I did 2 nd service at porur nexa popular Vehicles. MR .GOPI (workshop manger) excellent support from vehicle pickup from my office medavakam then back same day vehicle. Tyre replacement also he supported very well.

I’ve been servicing my car here for the past 3 years. The team has been very supportive during service and repairs. Customer lounge is excellent.

Best service good hospitality great work keep rocking service advisor Prabakaran thanks for your great work

Very good service center for maruti Nexa cars. Service advisors and management are very knowledgeable about vehicles and suggest exact type of service/ repai required. I took my new car grand vitara multiple times : 1st service/inspection Body repair ( a biker had hit rear bumper in signal) Airbag controller recall. In all 3 cases they exceeded my expectations. Manager Mr Naveen and service head Mr Byju are very cuatomer friendly and promptly answer any questions you may have. Service advisors don't overcommmit timelines and tell you exact time a job would take. Ambiance of place is also very good. I was able to get my office work done from customer lounge