2/5 Cindy S. 7 months ago on Google
VIP
Comfort
Class
is
a
Rip-Off!
Also,
beware
their
package
deals.
We
traveled
from
Victoria
to
Seattle
in
their
top-of-the-line
seats.
The
staff
was
great.
BUT,
the
seats
and
"snacks"
were
awful.
The
seats
had
tables
fixed
in
place
that
made
it
awkward
to
get
in
and
out
of
the
seat.
We
could
not
stand
in
front
of
the
seat
because
of
the
table.
Unless
you
had
a
window
or
front
row
seat,
you
didn't
get
a
view.
(Window
and
front
row
seats
had
great
views!)
The
next
class
down
was
less
crowded
and
the
window
seats
got
pretty
much
the
same
view
as
window
seats
in
the
front.
Plus
it
was
not
as
crowded
and
there
were
tray
tables
in
the
seat
backs,
so
it
was
much
more
spacious.
The
seating
area
really
could
have
been
cleaner,
too.
The
"snacks"
were
packaged
junk
food
and
bad
coffee,
etc.
Yuck!
As
for
the
package
deals,
we
spent
a
great
deal
of
time
during
transit
listening
to
the
staff
discussing
a
ticket
snafu
with
the
folks
across
the
aisle
from
us.
It
seems
they'd
purchased
a
package
of
tickets
to
top
sights
in
Victoria
but
one
of
the
venues
had
no
record
of
this.
When
they
arrived,
they
had
to
splash
out
for
a
2nd
set
of
tickets.
Also,
some
of
the
time
they
could
--
should!
--
have
spend
seeing
the
sights
was
spent
hassling
with
the
ticket
snafu.
What's
more,
instead
of
relaxing
on
the
ferry
that
evening
they
had
to
hassle
with
the
staff
to
attempt
to
get
a
refund
for
the
2nd
set
of
tickets
they
bought.
While
the
staff
was
apologetic
and
helpful,
just
overhearing
it
was
frustrating.
Thank
goodness
it
wasn't
me.