Windsor Biscayne Shores Apartments image

Windsor Biscayne Shores Apartments

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One of the Top rated Apartment buildings in Miami-Dade County


Address

12016 NE 16th Ave, Miami, FL 33161, United States

Website

www.windsorbiscayneshores.com

Contact

+1 786-705-7073

Rating on Google Maps

4.50 (267 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 1 to 5 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Julia (11) maintenance (7) Sylvia (7) apartment (6) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Danielle D. 2 years ago on Google
    From the 1st day I moved in I knew it was a mistake but I hate moving (photos attached). 2 years later if is not that our 2nd floor apartment flooded 2X in the middle of the night during heavy rain which they never determined the cause of so it happened again 11 months later (they never responded to calls or emails with photos sent the 2nd time it happened) or the gate that has been broken the entire time we have been here (literally all 2 years). Which allowed a man high as a kite to break into my grandmother’s car back in September our neighbor luckily saw him and came to tell us, we had to physically remove from the car. This place raised the rent 15% the 1st renewal and is trying to raise it 30% now. No way is a 1 bedroom worth 2k a month (does not include trash/maintenance/water ~$150 additional)when the A/C needs Freon every month, they do “quarterly” maintenance once a year which includes changing out your air filter and that’s it (obviously they need to be changed monthly since they use the lowest quality ones so you will to do it yourself), the stairways and doorways are filthy from the trash being dragged and accumulated dust and debris since they no longer pressure wash (come by and take a look anytime the gate is always open for the public). The only thing positive about this place is all our neighbors are polite and keep to themselves. I could go on and on about all the other issues but I will touch on those different issues on yelp and other sites so this one is not too long. Maybe management will read this and implement changes for future residents. Just a reminder the photos below are all from the first day of move in and the water coming in from the flooring of the outer wall.
    8 people found this review helpful 👍

  • 5/5 Teresa E. 4 months ago on Google • 15 reviews
    I wish I could give more than 5 stars for this company. I am so glad they came last year and took over management of the development. It has been a 360 degree turnaround since then! We have had improvement after improvement. New paint, landscaping, lighting. The fitness center had a complete overhaul. A safer playground for the kids. Food trucks almost weekly. Planned events for residents. Better trained maintenance staff with faster response time. And communication is always on point! 1 million stars to you guys!! 🤩🤩🤩🤩
    1 person found this review helpful 👍

  • 5/5 Lynn J. 4 months ago on Google • 9 reviews
    I want to highlight the excellent and efficient job that the staff has been doing to help ensure my moving process went smoothly as possible. Sylvia, Julia and Chauncey are the best, they were a big help with the moving process and answered all my questions.
    2 people found this review helpful 👍

  • 5/5 Daria B. 7 months ago on Google • 10 reviews
    I had a fantastic experience working with property managers Julia and Sylvia. They made my transition to a new apartment seamless. The community is outstanding, and the amenities are top-notch. I'm thoroughly satisfied with my new apartment and everything this community has to offer. Thanks to Julia and Sylvia for their professionalism and dedication to ensuring a smooth move-in process.
    1 person found this review helpful 👍

  • 5/5 Kadeem R. 3 months ago on Google • 10 reviews New
    This has been a great community to live in and the best part is the staff. Julia, Silvia, and the rest of the staff are always extremely helpful and pleasant!
    1 person found this review helpful 👍

  • 5/5 Bigboy 4 months ago on Google • 6 reviews
    The property manager Chauncey, was so patient and helpful getting me approved. Julia was friendly and helpful with the paperwork. Sylvia Has excellent customer service! The property is beautiful and well maintained and I’m happy and excited that I’m moving in
    2 people found this review helpful 👍

  • 5/5 Steven R. 5 months ago on Google • 7 reviews
    Julia has been a DREAM to work with. She made me, my girlfriend, and roommate really comfortable and everything ran smoothly. She has been nothing short of a pleasure to work with.
    1 person found this review helpful 👍

  • 5/5 Jonathan M. 10 months ago on Google • 3 reviews
    I want to give a special acknowledgement to my leasing agent Julia who is currently at this site, she helped me coordinate a complicated long distance move into an apartment setup that was perfect for me and exactly what I was looking for. She was attentive, very communicative over long distance, and helpful when I had any questions. My relocation went perfectly thanks to her work ethic and professionalism. Any prospective tenants would be fortunate to work with her. I am very happy in my new Windsor apartment!

  • 5/5 Andrisa B J. 9 months ago on Google
    Listen, I’ve been here for the past 3 years and I’ll say it’s never been as active as it is now! The new members on our property are so loving, it feels like family. Sylvia, Julia, Andres, Chauncey and Fidel I appreciate you. Keep it up <3

  • 5/5 Flavia N. 10 months ago on Google
    You are always welcome there, for a coffee, for any question. Silvia and Julia are always ready to help you. You have a solution right way. Happy to live there. Great atmosfera , nice people, everyone, manager, maintenance assistants, secretary .

  • 5/5 Jesdin G. 10 months ago on Google
    I want to highlight the excellent and efficient job that the maintenance staff has been doing and the improvements that I have been seeing on the property. Without forgetting to mention the people in the leasing office who respond to all my concerns in a very friendly way.

  • 5/5 Cristhian O. 7 months ago on Google • 1 review
    Julia is the best! Super helpful in my apartment search moved in everything was perfect thanks to her. Love the renovations to the gym, painting, and upcoming changes to the community. We are so happy with the community and she has been so amazing in the process. Thank you for everything ! Sylvia and all the maintenance techs are great as well.
    2 people found this review helpful 👍

  • 5/5 ZC 3 months ago on Google • 2 reviews New
    I been living here for 2 years with a bad washer and dryer and the new maintenance manager I got me an upgraded equipment within 2weeks! Windsor is the best management company!
    2 people found this review helpful 👍

  • 5/5 Alissa E. 10 months ago on Google • 1 review
    Fidel and Andres were amazing in helping us when our air conditioner broke. They brought a portable unit immediately and we had a new unit installed several days quicker than we were told. They have both been continuously helpful to us the entire year we have lived here. (Sylvia is the best and makes everyone feel at home the second you sign a lease! Chauncey and Julia have been great at making the transition to new management seamless.)
    1 person found this review helpful 👍


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