I been shopping here over years. Every time the manager I think her name is Troy? Whenever she saw a pretty lady customer, she would always give them a bad attitude and very mean to them to show her jealousy.. I think she is on her menopause and not feeling happy of her life. But be professional please!!!

I got the privilege of going into Ross Metals while visiting New York. I’m starting a new company and they were incredibly helpful.

The sales person was very attentive and processed my order in a speedy manner, great prices too

Best selection! Associates are very helpful and patient. I try to come knowing exactly what I need but whenever I have questions they know all the answers!

Amazing service, they always have what I’m looking for … and wonderful people!!

Ross metals has a wonderful selection at really fair prices. Today Frances helped me choose all sorts of chain and she was so patient helpful and excited about my projects!

Very good service, I always find what I need.

FRANCES AND DELMA were so wonderful and helpful always! Knowledgeable and have good advice! Was super easy and lovely experience! See you soon! thank you!

Amazing service! Fast and great expertise on all things findings, jewelry etc. Beautiful selection and curated nicely

These people are so nice and very professional. Shipping was excellent and my order was flawless.

Friendly and professional staff, always ready to serve kindly. ✨

Another beautiful package has arrived. The chains are exactly as stated on the website, so pretty. I am pleased with the quick delivery also. Thanks. I recommend this company!!

My friend has a small jewelry store and sometimes she’ll let me help her out. These guys are great. They have great product great prices from what I’ve seen and good customer service because that Tonya ordered some bolt chain but forgot the end and the lady helped her out and she had it within a matter of days, great people to work with

Had a great experience here. All of the staff were incredibly friendly and very helpful! Will definitely be back