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America's Best Contacts & Eyeglasses

Eye care center Optician Optometrist Sunglasses store Contact lenses supplier Glasses repair service

😠 I purchased two pair of eyeglasses. One was 473.98 and the other was 309.97. Don't believe their return policy when I returned the pair for $473.98 they only gave me $235.00. They are a bunch of crooks.Not only that I had to go back 4 times. Run as fast as you can they are so overpriced.and t... People often mention doctor,


Address

3375 Hempstead Tpke, Levittown, NY 11756

Website

www.americasbest.com

Contact

(516) 688-2093

Rating on Google Maps

4.00 (41 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 7 PM
  • Tuesday: 9 AM to 7 PM
  • Wednesday: 9 AM to 7 PM
  • Thursday: 9 AM to 7 PM
  • Friday: 9 AM to 7 PM
  • Saturday: 9 AM to 6 PM
  • Sunday: Closed

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Margie P. 10 months ago on Google
    I purchased two pair of eyeglasses. One was 473.98 and the other was 309.97. Don't believe their return policy when I returned the pair for $473.98 they only gave me $235.00. They are a bunch of crooks.Not only that I had to go back 4 times. Run as fast as you can they are so overpriced.and that so called manager Chadlany what a nasty attitude.i had knee surgery and they wouldn't let me sit on a soft chair I had to stand those chairs were to hard to sit on.
    3 people found this review helpful 👍

  • 5/5 Joseph Harris L. 1 year ago on Google
    First and foremost, the doctor Kris, is great! The help within the store is phenomenal. They are knowledgeable and accommodating, but also NOT “pushy” with their sales approach. I recently had an issue when I placed a phone call to the store, however, that has been rectified in more ways than one. I received apologies via email and phone, as well as a follow up postal mail delivery. I’m very pleased and I will be back soon to purchase glasses!
    1 person found this review helpful 👍

  • 1/5 Jasleen M. 7 months ago on Google
    Okay first thing first … the receptionist “chasidy” or whatever her name is SO RUDE. This is a business definitely not the way you should be speaking to customers. So hostile for no reason. I am very big on customer service as I work for the United States postal service. Didn’t appreciate the attitude I received from this woman. You should be kind to customers and not be nasty and disrespectful. All I asked her was that I was running a little late for an eye exam due to being caught up at work. The mail doesn’t deliver itself. Instead of being kind and helping me out and giving me a 30 minute break she said book another appointment in a nasty attitude way. Where is the courtesy of being nice and well spoken ? I much rather go somewhere else and spend my money where people can actually talk to me professionally and respectfully. Not to mention I already purchased TWO pairs of glasses already from them. Never again .

  • 5/5 Shauri M. 8 months ago on Google
    Visited the place recently. I was greeted with a warm welcome. Heather helped me. She was so knowledgeable. This interaction made my visit easy. Heather was very helpful, I encourage you to see her.

  • 5/5 Shane P. 9 months ago on Google
    I am the type of person that doesn't like going out and taking care of errands, or even dealing with people in general, and eyeglasses are no different. So let me tell you that my experience at America's Best was pleasant, fast, affordable, with zero complications, upsells or pressure. I felt so amazingly cared for despite there being several customers there. I set up my appointment on the website and it was absolutely painless, even same day. I met Cassidy at the counter and she was so pleasant and on top of everything she answered every question I had even before I knew I had them. My eye exam wait was less than two minutes, and the technician(I'm so sorry I didn't write down your name!) was cheerful, funny, and excellent at her expertise. Every aspect of the procedure was explained in very compact and easy to understand terms and she made me feel instantly comfortable despite it being literal decades since my last eye test. My wait for the doctor was less than four minutes and Dr. Kile was a pleasure to speak to, charming and again very compact with dense information in very easy to understand language. He answered all of my questions, and gave me all the time I needed to make sure I was comfortable with my test results. I am normally terrible with small talk, though in that chair, with Dr. Kile, every moment of conversation was pleasant and zero awkwardness and plenty of understanding. The exact chef's kiss mix of personal and professional. Shay then showed me the frames covered by their 2 for $79 deal (which had a far better selection than I was expecting for the affordable options, and I found two beautiful wireframes that perfectly fit my face), she explained to me the lens and coating options in a very no-pressure manner and helped me make the best choice for my price thresholds. I felt very comfortable asking her about the feature options and all the prices were clearly presented with no upsell pressure at all. I cannot stress how thankful I am for this treatment as nearly every other square foot in human existence is trying to squeak every possible penny per second out of you that my experience America's Best in Levittown was a refreshing and sincerely welcome change of pace. The entire staff were effortlessly friendly and laid back in a way I rarely see in service industries today, and I can easily say by my experience with them they will be my lens shop for as long as I live on this beautiful island. Thank you again Cassidy, Shay, Dr. Kile, and you wonderful optical test technician, you literally made my day 1000% more pleasant.

  • 5/5 Stacey K. 10 months ago on Google
    First time going here and it was a great experience. The staff and the doctor my daughter saw were super friendly. Even for a busy day they were moving. Will definitely be back.

  • 1/5 Patrick T. 10 months ago on Google
    I called with a problem I had with contacts and was told that the “doctor” would call me back because he was with a patient and then after that he was going on break. I received a phone from the receptionist stating that the doctor refused to call me himself or talk to me on the phone. Only the receptionist would talk on the phone and was of zero help or explanation

  • 5/5 Beverlee R. 1 year ago on Google
    I came across this facility while searching on google for a new eye doctor. It had been two years since I last had an exam, and was starting to suffer from ocular migraines. I was looking for any place with good reviews that had prices listed and was not disappointed. Everyone I encountered was super friendly and helpful, and with my scheduled appointment I did not have to wait at all. I expected to spend about $200 for both a contacts and glasses exam (combined the listed price for each) but was surprised the total was FAR less -- and this was for a club that made my next two annual exams FREE. I'm not sure how long this promotion will last so don't go in expecting that this exists still based on this review please. I'm referring both my mother in law and husband here for their glasses as well.


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